The 5* Intercontinental Dublin in Ballsbridge is currently looking for a Spa Therapist to join its team. Reporting directly to the Spa Manager, the Spa Therapist will be responsible for providing treatments to our guests and assisting guests with their health and wellbeing requirements. The Ideal Candidate will have the following requirements: - Must have enthusiasm & possess excellent customer service skills Enjoy working with other people & possess a friendly & outgoing personality Excellent communication and listening skills, as well as basic computer knowledge Must be a team player Must have necessary massage & beauty qualifications At least 2 years experience as a Spa Therapist General Work overview Effectively inform and educate our guests about specific wellness concerns. Have complete knowledge and understanding of all services and products offered. Provide accurate, appropriate and immediate responses to all requests by guests Maintain a positive attitude and contribute toward a quality work environment. Take notes regarding each clients medical history and ensure that appropriate precautions are taken so that the condition is not aggravated Provide clients with knowledge of different types of available massages and suggest appropriate massage therapies for individual clients Explain massage procedure and provide information about oils and creams used during massage Assist clients in preparing for massages by providing them with gowns and putting away their clothing Benefits to working in the InterContinental Dublin Competitive salary Complimentary meals whilst on duty. Employee Assistance Program for employees and friends & family. Death in Service benefit. Employee Discounts we offer both accommodation and food discounts for employees and family members at MHL Hotels. Career Development we promote development and promotion opportunities within our hotels and to transfer across our 13 hotels. We are committed to the continuous development of all our employees. Training we offer a full training programme for all new employees including a full days Hotel Induction where you are introduced to the policies and procedures of the hotel and meet with our managers. Tax Saver commuter tickets and Bike to Work Scheme we can provide commuter tickets where employees can save on their travel costs, and we offer the Bike to Work Scheme to all employees. Recognition awards for employees & managers, Recommend a Friend recruitment bonus, Birthday present, MHL Awards celebration Complimentary provision and laundry of uniforms About the MHL Hotel Collection: MHL group is a renowned portfolio of well known, high profile Hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on-boarding, upskilling and professional development process. Please note this is a position that requires you to work weekends. Skills: Spa treatment Guest Assistance Guest support services Hotel Greet Guests Benefits: Meals on duty Staff Gym EAP program Employee discounted rates
The 5* Intercontinental Hotel, Ballsbridge is currently looking for an experienced and successful Assistant Conference & BanquetingManagerto join their team. The role of theAssistant Conference & Banqueting Manageris to assist with the management of the Conference & Banqueting operation to ensure quality service and standards while delivering a guest experience that is unique. The InterContinental Dublin is located in the leafy suburbs of Ballsbridge, within close proximity to the RDS, Aviva Stadium and is on a frequently serviced bus & DART line. InterContinental Dublin offers a competitive salary and benefits package as well as opportunities to learn new skills and grow your career. Youll not only join a brand that believes in the importance of superior, understated service and outstanding facilities, but also a team who is passionate about connecting guests to whats special about the destination and sharing that knowledge so guests leave with an authentic and memorable experience. About the MHL Hotel Collection: InterContinental Hotel is one of 13 hotels, part of the MHL Hotel Collection group. MHL has a renowned portfolio of well-known, high-profile Hotels throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on boarding, upskilling and professional development process. Guided through this process you will be introduced to management relevant to your new role and to our business. About The Role Assist with the Hiring, training, motivating, discipline, direct and supervise the work of the employees in the Banquet Department. Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. Oversee the actual set-up and service of contracted functions by giving specific menu information to the servers, by coordinating the timing of the dinner with the Banquet Chef and by assigning functions to the team to insure their success. Attend regular catering meetings to obtain information of the upcoming contracted functions. Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. Post all contracted function sheets and give instructions to staff to insure the success of the function Requirements At least 3 years experience in a similar role Fluent English This role involves working weekends - full flexibility with hours is required Benefits Competitive salary Complimentary meals whilst on duty. Health & Wellbeing Payment Employee Assistance Program for employees and friends & family. Death in Service benefit. 5 Days Sick Pay Employee Discounts we offer both accommodation and food discounts for employees and family members at MHL Hotels and IHG Hotels Career Development we promote development and promotion opportunities within our hotels and to transfer across our 13 hotels. We are committed to the continuous development of all our employees. Training we offer a full training programme for all new employees including a full days Hotel Induction where you are introduced to the policies and procedures of the hotel and meet with our managers. Tax Saver commuter tickets and Bike to Work Scheme we can provide commuter tickets where employees can save on their travel costs, and we offer the Bike to Work Scheme to all employees. Recognition awards for employees & managers, Recommend a Friend recruitment bonus, Birthday present, MHL Awards celebration To be part of a group of 13 hotels and to work with well-known international brands Complimentary provision and laundry of uniforms Skills: Excellent customer service waiting Management Events Benefits: gym Meal Allowance / Canteen
