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Intercom
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  • Senior Mid-Market Account Executive, AI CX Growth  

    - Dublin Pike

    Intercom is hiring a Senior Account Manager for their Dublin office. This role involves driving revenue growth through proactive account management and securing customer renewals in the EMEA region. The ideal candidate will have at least 5 years in B2B SaaS sales and demonstrate strong consultative and strategic selling skills. Benefits include competitive salary, equity, flexible time off, and comprehensive health insurance. The position supports a hybrid working policy, requiring office presence three days a week. #J-18808-Ljbffr

  • Senior Account Manager (Mid-Market)  

    - Dublin Pike

    Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‑on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set‑up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest‑growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? As a Senior Account Manager (Mid‑Market), you will be a key member of the team leading the growth of our existing book of business in EMEA. We’re building a world‑class sales organization, and the road ahead is going to be very exciting. What will I be doing? Drive Pipeline and Revenue: Independently manage your pipeline by sourcing it through developing your accounts book and outbound efforts within large accounts. Secure Customer Renewals: Proactively manage the renewal lifecycle for your book of business to ensure long‑term partnership and success. Execute a Strategic Sales Process: Employ a structured, data‑driven approach to your sales efforts, using data to prioritize activities and deliver accurate weekly forecasting. Act as a Consultative Partner: Utilize strategic selling skills like value selling and ROI analysis to solve customer problems. You will multithread within accounts and provide consistent, industry‑specific advice throughout the sales and account life‑cycle. Lead Cross‑Functional Account Teams: Align and organize internal resources, such as Solution Engineers, CSMs, Product, Marketing to ensure complex deals are successfully closed. Master Product and AI Fluency: Develop a deep understanding of Fin’s product suite, particularly our AI capabilities, and articulate how our solution connects directly to customer KPIs and long‑term value. Strengthen Customer Relationships: Build strong relationships with customers by understanding their support workflows, business metrics, and executive priorities, positioning yourself as a credible, long‑term partner. What skills do I need? Proven Sales Experience: 5+ years in a B2B SaaS closing role, with a consistent track record of hitting and exceeding quota. Experience in CS, CX, or CRM is a significant advantage. Business Development Mindset: Demonstrable ability to proactively generate your own pipeline while effectively managing your overall book of business. Consultative and Strategic Acumen: Strong business acumen with experience in value‑based selling, ROI articulation, and effective negotiation. Technical and AI Curiosity: A commitment to autonomously learning about AI and technical concepts, with the ability to translate complex features into clear business outcomes for both technical and non‑technical buyers. Cross‑Functional Influence: The ability to lead and collaborate with internal teams, managing projects and keeping stakeholders informed to move deals forward. Exceptional Communication: Clear, concise written and verbal communication skills, with the proven ability to tailor your message to various audiences. Exceptional written and verbal communicator. Growth Mindset: A high degree of coachability, intellectual curiosity, and a continuous drive for learning and self‑improvement. Practical experience in Value Selling, Command of the Message, and/or MEDDPICC is a strong advantage. Familiarity selling AI‑enabled products or automation tools. Additional European languages are an advantage. We are a well‑treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast‑growing AI business. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme. With secure bike storage too. MacBooks are our standard, but we also offer Windows for certain roles when needed. Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr

  • Senior People Systems Analyst  

    - Dublin

    Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‑on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end‑to‑end across every channel, with minimal set‑up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Enterprise Systems at Fin is the organization that enables us to operate to the standards of a high‑performing, high‑growth, scalable company. Fin is seeking an experienced, curious and motivated Sr People Systems Analyst to join our growing Enterprise Systems team. As a Sr People Systems Analyst, you will be responsible for managing and maintaining our HRIS platform, ensuring its optimal performance, and leveraging its capabilities to streamline HR processes. This role will involve collaborating with various stakeholders, providing technical support, and implementing system enhancements to meet the organization's evolving HR needs. The Sr People Systems Analyst will play a pivotal role in enhancing HR data accuracy, security, and reporting capabilities. You will report to the Manager of People Systems. What will I be doing? HRIS Management Administer and maintain the HRIS platform (Workday), ensuring data integrity, system reliability, and smooth functionality. Serve as technical lead for Workday Core HCM, Payroll, Benefits, Compensation, Absence, Time Tracking, Security, Reporting and Dashboards. Manage user access and permissions to ensure data security and privacy compliance. Demonstrates understanding with system architectures, process flows, and integrations involving various applications. Partner with cross functional teams to gather requirements, design, test, and implement solutions for the business. Process Improvement Identify opportunities to streamline HR processes using the HRIS platform, reducing manual efforts and enhancing overall efficiency. Work closely with HR stakeholders to understand process pain points and recommend system‑driven solutions. System Configuration And Integration Collaborate with partner teams (People and IT teams) to configure and optimize HRIS modules, workflows, and data fields to align with business requirements. Integrate the HRIS platform with other business systems, such as payroll, ATS, Okta, to create seamless data flows. Reporting Develop and maintain custom reports, dashboards, and data visualizations to provide insightful HR metrics and analytics to stakeholders. Compliance And Data Security Ensure HRIS compliance with relevant data protection and privacy regulations (e.g., GDPR, CCPA). Monitor and audit HR data regularly to maintain data accuracy and integrity, implementing necessary corrections as needed. Training And Support Provide training and support to HR staff and end‑users on HRIS functionalities and best practices. Act as a subject matter expert on HRIS‑related inquiries and troubleshoot any technical issues that arise. System Upgrades And Implementations Support HRIS system upgrades, work with vendors and internal teams to plan and execute the upgrade process smoothly. Support the implementation of new HRIS modules or features, ensuring successful adoption and utilization by stakeholders. What skills do I need? Proven experience (typically 5+ years) on HR systems, with a focus on HRIS management and optimization. Strong understanding of HR processes and workflows, with the ability to translate business requirements into HRIS solutions. Strong proficiency with Workday and experience with related people systems (Greenhouse, Lattice, People Insights, etc). Excellent analytical and problem‑solving skills, with a keen eye for data accuracy and attention to detail. Solid knowledge of data privacy laws and regulations, with a commitment to maintaining data security and compliance. Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross‑functional teams. Project management skills, capable of handling multiple initiatives and meeting deadlines in a fast‑paced environment. As a Sr People Systems Analyst, you will play a pivotal role in leveraging technology to enhance HR processes, empower data‑driven decision‑making, and drive overall HR efficiency. If you possess a passion for HR technology and are eager to contribute to a forward‑thinking organization, we encourage you to apply and be a part of our team. Benefits Competitive salary and equity in a fast‑growing start‑up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Unlimited access to Claude Code and best‑in‑class AI tools; experimentation & building is encouraged & celebrated. Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. Fin has a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr

  • Intercom in Ireland is looking for a Sr People Systems Analyst to manage its HRIS platform, Workday. The role involves ensuring data integrity, collaborating with stakeholders for process improvements, and managing compliance with data protection regulations. An ideal candidate has extensive HR systems experience and is proficient in Workday. The position offers a competitive salary, equity, and flexible work options including meals and comprehensive health benefits. #J-18808-Ljbffr

  • Intercom is seeking a Scale Relationship Manager in Dublin, Ireland to lead customer growth and retention efforts. The role demands building relationships with significant business clients, understanding their needs, and developing solutions to drive sales. Candidates should have a solid track record in SaaS sales, account management, and exceptional communication skills. The company offers competitive salary, equity options, and hybrid work flexibility to foster collaboration and a positive working culture. #J-18808-Ljbffr

  • Intercom is looking for a Senior Engineer to join its Pricing & Packaging team in Dublin. In this role, you will design and build reliable systems for pricing configurations and contribute to architectural decisions that directly impact revenue. The ideal candidate has 5+ years of backend engineering experience and is comfortable in a high-reliability environment. Intercom offers a hybrid working policy with competitive salary and benefits, fostering an inclusive culture that values diversity. #J-18808-Ljbffr

  • IT Systems Engineer  

    - Dublin Pike

    Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‑on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end‑to‑end across every channel, with minimal set‑up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin you’ll be a Systems Engineer in IT, you will work on evolving our IT infrastructure with a focus on deliverability, identity & access management and compliance. This is a great opportunity to join an ambitious IT team that leverages SaaS-based solutions to be at the forefront in the business processes and employee lifecycle automation space. If you are coming from a traditional systems engineering or dev ops background, this role will expand the scope of your experience to truly agile, cutting edge, cloud environments. If you are already in the identity management and employee lifecycle automation space, this is the chance to take an ambitious next step in your career and be part of an engineering organisation that is scaling at incredible speed. What will I be doing? Identify and solve team, organisational, and business automation and integration problems. Design, build, and own efficient and easy‑to‑maintain automations and integrations that address challenges and improve our posture in identity & access management, endpoint management, security, compliance and enterprise email deliverability. Take part in high‑impact cross‑organisational projects to integrate, expand, and evolve our corporate IT infrastructure, with a strong emphasis on infrastructure-as-code. Govern and promote automation and AI adoption through enablement and education with the aim of eliminating friction and toil and help the business to work sustainably. Take part and drive bleeding edge aim tools – we don’t shy away from being beta testers for new features/products to optimise our organisation. Drive IT incident response in concert with other InfoSec and engineering teams. Look to drive and lead impact across the organisation to adhere to our values and consistently raise the bar. Integrate and utilise AI tooling and continuously drive our automated no code infrastructure via tools such as Tines and Workato. What skills do I need? First and foremost, you must have a passion for systems and automation and the desire to develop your skills in a fast‑moving company! Having experience with iPaaS platforms and enterprise email deliverability are a plus . You have 3 to 5 years of experience as a Systems Engineer and possess great problem‑solving skills with the ability to challenge assumptions by making data‑driven discoveries and finding corresponding solutions. You have good knowledge of a high‑level programming language, e.g. Ruby, Python, Perl, etc. Note that the language doesn’t have to be one that we use here! You have experience building and operating systems in the cloud, without a traditional corporate network perimeter. Our primary IT infrastructure is built on AWS, Okta, Google Workspace, Jamf Pro, Intune, Tines and Workato. We are a well‑treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us. Competitive salary and equity in a fast‑growing start‑up. Unlimited access to Claude Code and best‑in‑class AI tools; experimentation & building is encouraged & celebrated. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme. With secure bike storage too. MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Fin! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr

  • Relationship Manager, Scale  

    - Dublin Pike

    Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performingAI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Are you ready to lead the charge in AI-driven customer service? As a Scale Relationship Manager, you will be a key member of the team leading the growth of our existing business. We’re building a world-class sales organisation, and the road ahead is going to be very exciting. At Fin, we are striving to do sales differently. We are asking our customers to put Fin at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Relationship Management team at Fin, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Build relationships with Fin's scaled business customers ensuring revenue growth and customer retention Work with current customers to understand their business pains, and provide solutions based on our platform to alleviate them Develop strategic territory plans outlining opportunities for upsell, cross-sell, expansion to new business units, and achievement of business goals Develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline Collaborate with Marketing, Product, and Customer Success by providing customer feedback to drive product innovation Track and report all key metrics related to customer growth, retention and Fin product usage growth What skills do I need? 2+ years selling SaaS products, ideally 1+ years in closing role Ability to manage a large book of business; 190 accounts (retention, renewals, & account growth) Strong sales instincts and track record hitting and exceeding quota Exceptional written and verbal communicator Comfortable and energised operating and problem-solving in a fast-moving organisation. Exhibits a growth mindset, intellectual curiosity, and ambition Ability to build and maintain deep client relationships across levels in complex organisations Demonstrable history of leadership, with both immediate and cross-functional teammates We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. #J-18808-Ljbffr

  • Senior Product Engineer - Pricing & Packaging  

    - Dublin Pike

    Dublin, Ireland Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. About the Team AI product pricing is a wide-open problem in SaaS, and this team is writing the playbook. This is one of the most exciting times to join Pricing & Packaging at Fin. You'll be pioneering the monetisation of an entirely new category of AI agents, experimenting with bold new business models that challenge how software has traditionally been sold, and building towards an AI-first quote-to-cash platform where pricing launches, integrity checks, and operational workflows are increasingly automated. Pricing & Packaging is where Fin product velocity meets its commercial reality. We work at the intersection of an industry-leading R&D organisation shipping AI products at pace and a world-class go-to-market team selling them at scale - and we own the connective tissue between the two: pricing infrastructure, product packaging (plans, add-ons, feature access, entitlements), trial mechanics, paywalls, and the integrations that wire pricing intent into billing reality across Stripe, Salesforce CPQ, and internal APIs. The work directly moves millions of dollars of revenue. The role You'll work as an experienced individual contributor alongside Staff and Principal engineers on technical strategy, and with Product, Analytics Engineering, Research and Data Science, Finance, Billing Ops and GTM on scoping and delivery. You'll raise the quality bar around you through design reviews, code review, and clear technical communication. Claude Code is our primary engineering interface. We work AI-first and expect every engineer to actively use and improve AI-assisted workflows. What will I be doing? Design, build, and ship reliable systems across pricing configuration, packaging, trialmechanics, paywalls, and the integrations that connect them to billing and contractinfrastructure. Own your work end-to-end: from technical design through deployment, observability,on-call, and incident response. Contribute to architectural decisions - identifying the right tradeoffs between near‑termdelivery and long-term platform health. Drive safe, well-managed change: system migrations, integrations, and modernisationefforts with robust rollout plans and data integrity guarantees. Build and iterate on AI-assisted engineering workflows - domain-aware CI checks, issueinvestigations, and automated triage tooling. Contribute to pricing integrity across systems - detecting and preventing drift betweenpricing configuration, billing state, Salesforce, and downstream financial reporting. What we're looking for 5+ years of backend engineering experience shipping customer-facing or revenue-impacting systems Strong architectural instincts: you can design for correctness and scale across distributed, integrated systems, and make pragmatic tradeoffs to ship safely and fast High ownership orientation: you treat production health, pricing correctness, and data integrity as first-class concerns Clear technical communicator: you write crisp design docs, surface tradeoffs early, and keep stakeholders informed without being chased Comfortable in a high-reliability environment where a misconfigured price has immediate revenue impact Product-oriented mindset: you think beyond the code to understand how pricing decisions affect customers, revenue, and go-to-market strategy Resilient in fast-changing environments: you thrive when requirements shift, scope evolves, and ambiguity is the norm AI-first engineering practice: you use AI tools daily to ship faster, review better, and automate toil What sets you apart Prior experience in pricing, billing, payments or subscriptions domains Experience with pricing or billing platforms (Stripe Billing, Salesforce CPQ, or similar) Contributions to AI-powered engineering tooling: building plugins, skills, MCP integrations, or agentic workflows that make teams faster Comfort working across the full stack. The team owns customer-facing surfaces like paywalls and usage dashboards in React Fin's Pricing & Packaging team owns the systems where product velocity meets commercial reality — including pricing infrastructure, plans, entitlements, paywalls, trial mechanics, and integrations across Stripe and Salesforce CPQ. No one in the industry has fully solved how to price AI products, and this team is actively shaping that playbook. We’re looking for a Senior Engineer with 5+ years of backend experience who can ship end-to-end across distributed systems, work AI-first with tools like Claude Code, and thrive in a fast-changing environment where every project has a direct impact on revenue. Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. #LI-Hybrid #J-18808-Ljbffr

  • French-Speaking Senior Mid-Market Account Manager  

    - Dublin Pike

    Intercom is seeking a Senior Account Manager (Mid-Market) fluent in French to drive growth in the EMEA region. You will manage existing accounts, ensuring renewals and building long-lasting customer relationships. The ideal candidate has over 5 years of B2B SaaS sales experience, strategic selling skills, and a strong understanding of AI products. This role offers hybrid work flexibility and competitive compensation, along with benefits including health insurance, pension scheme, and unlimited paid time off. #J-18808-Ljbffr

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