Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI‑enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Opportunity At Intercom, you’ll have the chance to shape the future of how we hire and grow our teams at a company that’s redefining customer service through AI. As the Recruiting Operations Lead, you’ll play a pivotal role in building the systems, processes, and programs that enable us to attract, hire, and develop the talent powering our mission. Your work will directly impact our ability to scale smarter and faster, ensuring we remain the category leader in AI‑first customer service. Role Summary You’ll join Intercom’s Recruiting Operations team, a group dedicated to optimizing every aspect of our hiring journey. Our mission is to ensure every candidate and interviewer has a seamless, equitable, and impactful experience. Your role will be central to aligning recruiting operations with broader company objectives, owning systems, tools, and processes while mentoring the Dublin‑based recruiting coordinators. Responsibilities Own and optimize all recruiting systems and processes; evaluate, implement, and integrate emerging tools and automation to drive efficiency, data accuracy, and scalability. Oversee the recruiting tech stack as system admin; drive updates, integrations, and explore emerging technologies (including AI and automation) to improve team efficiency and candidate experience. Own the RecOps ticketing process and team support; proactively resolve issues and drive continuous improvements to daily recruiting operations. Drive strategic, cross‑functional initiatives that strengthen recruiting infrastructure, enable data‑driven decision‑making, and enhance overall team effectiveness. Provide guidance and support to the Dublin recruiting coordination team; offer mentorship, assist with escalations, and maintain strong stakeholder relationships. Deliver data‑driven insights and reporting to track hiring progress and optimize recruitment processes by creating robust dashboards to inform decision making. Elevate candidate and interviewer experience by identifying pain points and implementing targeted process improvements. Represent recruiting operations as a key point of contact for cross‑org and company‑wide projects. Required Skills 5+ years of experience in recruiting operations, program management, or a related field, ideally in a fast‑paced, high‑growth tech environment. Strong analytical and process optimization skills, with a track record of driving measurable improvements. Skill in leveraging data to inform decisions and drive outcomes. Excellent project management skills with the ability to manage multiple priorities and senior stakeholders across the organization effectively. Comfort with data, reporting tools (e.g., Ashby), and workflow automation. Exceptional communication and collaboration skills. Growth mindset, resilience, and curiosity. Passion for AI and its potential to transform how we work. Bonus Skills & Attributes Experience working with technical recruiting stakeholders, especially within engineering. Experience supporting high‑volume recruiting or scaling hiring programs. Experience with a robust recruiting tech stack (e.g., Greenhouse, BrightHire, Ashby Analytics). Prior exposure to AI‑driven tools or a strong interest in AI innovation. Benefits Competitive salary and equity in a fast‑growing start‑up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Regular compensation reviews – we reward great work! Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers. Cycle‑to‑Work Scheme with secure bike storage. MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Equal Employment Opportunity Statement Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is this role not quite what you're looking for? Join our Talent Community to stay connected with us. Location: Dublin, County Dublin, Ireland #J-18808-Ljbffr
Join to apply for the Customer Success Manager, High Touch role at Intercom Join to apply for the Customer Success Manager, High Touch role at Intercom Get AI-powered advice on this job and more exclusive features. Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth. As a CSM, you’ll build relationships and demonstrate an understanding of the Intercom customer journey. You’ll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You’ll work with a variety of customer profiles including C-Level contacts, executives, CX and Support leaders, and multi-layered global CX teams to support the successful adoption and expansion of their Intercom solution investment. What will I be doing? Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer’s ability to successfully adopt the most relevant features for their specific requirements Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers What skills do I need? 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams Experience establishing yourself as a trusted advisor with customer partners to guide outcomes Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified Ability to understand and communicate complex problems clearly and concisely to different audiences Self-motivating and entrepreneurial team player Experience building lasting relationships with customers and colleagues Experience setting up and using SaaS Communication Products Benefits We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is this role not quite what you're looking for? Join our Talent Community to stay connected with us. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Other Industries Technology, Information and Internet Referrals increase your chances of interviewing at Intercom by 2x Sign in to set job alerts for “Customer Success Manager” roles. 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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. The Opportunity We are hiring a Director to lead Product marketing. This is a very important, strategic role in the company, working directly with the senior leadership team. We’re reinventing how we market, and this role will play a major part in defining and executing a new better way. PMM is a small team based in London and Dublin, and we need the leader to be located with the team to maximise pace of progress. Ideally physically in our office, or in a similar timezone with frequent travel to collaborate in person. The Product Fin is our flagship product, an AI Agent for Customer Service. Fin is a powerful product, and a leader in our category. We just launched Fin 3 , our latest big evolution of the product. Fin is a broad product, capable of delivering outstanding customer service across a wide range of customer queries and channels. Fin is delivering huge value for our customers , and is helping them transform their operations. Fin is a deep AI product, built on a proprietary stack that includes a sophisticated RAG system, and custom models. Fin works seamlessly with the rest of the Intercom product. When Fin can’t answer, it hands off to the human team, who work in our Helpdesk to provide excellent human support. We are currently early in executing on a new vision for Fin , where Fin will expand to become a full Customer Agent, expertly managing all customer communications to deliver an unparalleled customer experience. The Company Intercom is an often cited, standout example, of a company that has successfully transitioned from Saas to AI. This is because we bet on AI very early, and radically changed what we prioritise and how we work. We have undergone a massive transformation internally to set us up to win in the coming years. We have made multiple big bets, each of which has paid off: We bet the entire company on AI over 2.5 years ago, and completely changed our product strategy and execution. This has enabled us to be a market leader with Fin. We bet on and built a full AI stack, including the best RAG system for our category, and our own custom models trained on millions of customer interactions. This gives us an important competitive edge. We executed a full Intercom rebrand, inventing a new style anchored in futurism and art, that has been copied many times since. This has made our new Fin brand remarkable, and memorable. We redesigned pricing from first principles to be customer first, and were first to bring outcome-based pricing to market. This has set up a win-win dynamic for us and our customers. We split Fin and our Helpdesk into two separate products, so Fin could be marketed and sold independently. This enables us to sell Fin to businesses who can’t switch off large legacy competitors. We completely redesigned how we build software, fundamentally changing how our product and engineering teams work. This has enabled us to ship product updates a lot faster. We think long term. We are only 2 years into the AI technology cycle, and much has changed, but even more change is to come. We will continue to make very big bets, because we believe it is necessary to win in AI. Intercom is growing fast with a lot of opportunities to grow faster. Q1 this year was our largest revenue quarter in our history. Q2 beat Q1. Fin is our fastest growing product ever, and revenue is growing over 300% year over year. The Marketing Org Just as we have reinvented how we build software, we are reinventing how we market our products. Marketing is changing rapidly, it is very clear that what worked for the past decade will not work for the next. AI is a convergent force, it collapses the boundaries between roles. For the last 20 years, marketing in technology companies has become increasingly specialized. This made sense because digital channels increased and became fragmented, martech stacks exploded, and every function was expected to prove its ROI. To manage that complexity, teams built deep specialists for every channel, every stage, every metric. This led to two big things: Hyper specialization, driven by an obsession with attribution and RoI, led to demand teams having a lot more influence than brand teams. As teams increased in size, coordination costs compounded. Adding a 5th person to a team adds 4 additional relationships. With so much planning and so many handoffs, progress became slower. AI markets reward neither of these things. It is so fast moving, that speed is more important than precision in attributing RoI. What matters most is how fast you can learn in public. The market is hyper competitive, where companies can quickly replicate each other's differentiating features. Therefore, the only true differentiator is brand. That includes credibility, trust, and taste. We believe there is a new way for marketing in the AI age, and we have been pioneering many of these ideas in the market. As well as executing this new way, we are experimenting with different things, including the work we do, and how we organise ourselves. The environment is very fast paced, we ship a lot, we learn hard, and we iterate constantly. We follow new Marketing Principles . We believe that Marketing teams in the future will be filled with generalists. We call them full-stack Marketers: people who are builders by default, people who can create and ship across any part of a marketing org. There are three reasons why generalist, full-stack Marketers will become common: Speed will win. Therefore increases in quality through specialization are not worth the slowness that comes from bigger teams. AI is a convergent force. AI tools give generalists specialist knowledge and skills, and can significantly close the quality gap. For example: A generalist with an AI powered video tool can produce work close to an experienced editor. A generalist with an agent trained on your strategy, positioning, messaging, brand voice etc. can produce PMM team quality content. The skills and traits that make great marketers great, are universal and independent from their specialism: Deeply understands the customer and market Deeply understands the product Excellent ability to synthesise patterns across both Clarity of thought in turning the synthesis into customer communication Excellent writer and content creator We’re hiring full-stack marketers who can stretch across the journey: talking to customers, deeply understanding how the product works, shaping positioning and crafting narratives, creating and publishing content, scripting a video, building a landing page, and measuring performance. These full stack marketers will still work with specialists at times. Specialism isn’t dead, it just has a narrower role in modern marketing orgs, supporting fast moving full stack marketers. The Role Director of PMM The Director of PMM will manage specialist PMMs and full stack marketers, working across PMM, Content, and Advocacy. They will own core PMM artifacts: Our messaging house They are responsible for translating complex customer requirements and AI technology into compelling stories in the market, working daily with our Product, Engineering and AI team. Intercom is a very creative company, we pride ourselves on inventing new and better ways to do things, so this role is a very creative one. Experience Required: Proven experience leading Product Marketing teams. Experience in fast-growing startups or high-velocity environments. What We're Looking For: Attributes we're looking for Ambitious & Competitive - You want to have a very successful career. You think big, set a high bar for yourself, and want to win. You’ll always go the extra mile to do what it takes. This is a highly competitive time, as AI makes it easy to start new companies and copy features, so we need people who want to lead, not follow. Confident & Decisive - You back yourself and your team. You’re willing to be wrong, you don’t seek approval, and you optimize for progress over consensus. You ask for forgiveness, not permission. You value momentum and believe shipping beats perfect planning. Curious & Intellectually Engaged - You’re always learning, reading, experimenting, and asking why things are the way they are. You use your full brain power to keep up with AI’s pace, constantly exploring new tools and ideas to improve how we work. Delivers Great Work & Works Hard - You reliably ship. You make every day count and don’t like days when nothing was made, built, or shipped. You find meaning in work and put in the effort required to win, especially in a time when competitors are working just as hard. Technical & Internet-Native - You live in the medium you build. You love technology, try new products, and understand how digital culture works, what resonates, and what feels dated. You can’t be successful with a technology you don’t personally use and understand. Tasteful & Creative - You understand the zeitgeist and what connects emotionally with people. You draw inspiration from design, art, and culture to create ideas that resonate deeply. Impatient & Change-Oriented - You hate when things move slowly and work to fix the root causes. You thrive in ambiguity and love leading people through transformation. You’re here to build something new and better, fast. Skills we’re looking for Research - You can do research to understand customers, stakeholders, and what they need, think, and do. You apply the same research mindset to internal customers-what does a sales rep need? What blockers does a Marketing Generalist face Communication (Especially Writing) - You're excellent at communicating ideas clearly. You write crisp briefs, synthesis memos, and updates that drive alignment. You know when to write and when to talk. Critical Thinking - You reason from first principles. You don't accept "that's how it's always been done." You question assumptions and find better ways forward. Creativity - You come up with new ideas and new ways of doing things. You see connections others miss. You're not constrained by how things worked before. Collaboration - You work well across functions. You build trust quickly. You make other people better and more effective. Relationship Building - You're good at making connections and building relationships-from internal stakeholders to customers to external partners. Analysis - You measure whether what you're doing is having impact. You use data to make decisions and iterate quickly. We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf #J-18808-Ljbffr
Location: Dublin, County Dublin, Ireland Employment Type: Full-time Seniority Level: Not applicable Job Function: Engineering and Information Technology Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin enables businesses to deliver always‑on, impeccable customer service and transform customer experiences. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. What You’ll Be Doing Lead and grow a team of talented engineers responsible for delivering world‑class sign‑up, onboarding, and purchasing experiences for self‑serve customers. Collaborate with Product, Design, Marketing, and Data Science to design, test, and ship experiments that accelerate conversion and activation. Define and execute the technical strategy for self‑serve infrastructure, balancing fast iteration with reliability and scalability. Champion data‑driven decision‑making, using metrics and insights to prioritize impactful work. Drive experimentation velocity, empowering the team to test and learn quickly while maintaining a high bar for quality. Mentor and develop engineers, supporting career growth and fostering a culture of curiosity, ownership, and collaboration. Work cross‑functionally with other Growth teams (Billing, Pricing & Packaging, Order) to create cohesive end‑to‑end buying experiences. Promote a culture of speed, learning, and accountability, ensuring the team moves quickly, safely, and with purpose. Contribute to the wider Growth Engineering strategy, influencing how Intercom builds and scales product‑led growth systems across the business. What Skills Do I Need 3+ years managing software engineering teams building customer‑facing products. Experience leading teams through rapid experimentation and iteration cycles, ideally in a product‑led growth or e‑commerce context. Strong technical foundation – comfortable diving into architecture, frontend performance, and data pipelines where needed. Proven track record of delivering high‑quality user experiences with measurable business impact. Deep understanding of how to balance speed and reliability in a fast‑moving, high‑traffic environment. Excellent collaboration and communication skills; able to work seamlessly with Product, Design, and Marketing partners. Strong sense of ownership and accountability; you drive alignment, remove roadblocks, and empower your team to execute. Fluent in using AI tools to solve problems and accelerate execution – helping shape a culture that embraces AI as leverage. Bonus Skills & Attributes Experience in product‑led growth, conversion optimization, or onboarding systems. Familiarity with modern experimentation frameworks and analytics platforms. Background in growth‑stage SaaS or similarly high‑tempo environments. A passion for combining product intuition with engineering excellence to drive measurable results. Why Join Us The Self‑Serve team sits at the front line of Intercom’s growth – shaping how new customers discover and succeed with our AI products. Your work directly influences how quickly and seamlessly businesses can experience the value of Intercom and Fin. If you want to work where engineering meets measurable business impact, building systems that define what “AI‑first product‑led growth” means – Growth Engineering is the place to do it. Benefits Competitive salary and equity in a fast‑growing start‑up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Regular compensation reviews – we reward great work! Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme, with secure bike storage. MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is This Role Not Quite What You’re Looking For? Join our Talent Community to stay connected with us. #J-18808-Ljbffr
Account Executive, MidMarket - German Speaking Dublin, Ireland Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Mid‑Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world‑class sales organization, and the road ahead is going to be very exciting. At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership. What will I be doing? Evangelize our product by spearheading the growth and adoption of Intercom across our Mid‑Market segment Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach Provide timely and accurate forecasts and clear visibility on revenue performance Maintain up-to-date knowledge of our evolving products and processes Create your own demonstrations, tailored to client needs Engage in team development and mentoring Represent the voice of the customer to cross‑functional partners, including Marketing and Product Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team What skills do I need? 5+ years experience as an Account Executive 3+ years of SaaS experience selling similar products Strong sales instincts and track record hitting and exceeding quota Exceptional written and verbal communication Fluent German Comfortable and energized operating and problem‑solving in a fast‑moving organization, working inbound and outbound opportunities across a range of industries and company sizes Ability to close net new business in a competitive landscape Exhibits a growth mindset, intellectual curiosity, and ambition We are a well‑treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast‑growing start‑up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. NOTE for US locations : "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. We work under a hybrid in‑office model. Are you willing to work from our office location 3 days per week? Please email me about future job openings #J-18808-Ljbffr
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What\'s the opportunity? The Global Mobility Program Manager is a key member of the People Operations team responsible for building and maintaining end-to-end relocation, immigration and transfer programs and supporting our remote employees via our EOR program in close coordination with internal partners and external vendors. The Global Mobility Program Manager will play an integral role that supports Intercom’s relocation practices. We’re looking for a meticulous project manager, comfortable working in ambiguous situations and providing outstanding customer experience. What will I be doing? Own all stages of relocating new hires and current employees globally. Support Remote workforce through the EOR setup as well as own the vendor relationship. Draft and maintain internal documentation on relocation and immigration policies. Develop recommendations on relocation and immigration mobility strategy and compliance under guidance from outside counsels and vendors. Compile training resources and guidance for different stakeholders, as well as host training sessions. Analyse immigration and mobility data and compile it into reports for internal stakeholders. Assist the Recruiting team with providing a first-class experience to new hires requiring relocation and advising on hiring strategy and best practices. Manage day-to-day relationship with external relocation and immigration vendors to ensure continuous level of service. Serve as a global mobility liaison, resolving employee, Manager and the People team related queries and issues. Partner with vendors and cross-functional teams including Recruiting, Payroll, Legal, Business Partners to ensure smooth operation of global mobility programs and legal compliance. Identify, assess, and analyze gaps and deficiencies in our current offerings and administration processes, and make recommendations for improvements. Document and maintain administrative procedures for global mobility assigned processes and programs. Other projects, as needed in the Global Mobility space. What skills do I need? Minimum of 4+ years experience in relocation and immigration, 2+ years of in-house corporate mobility experience both international and US domestic strongly preferred. Ability to stay organized and effectively handle a high volume of relocations while providing spectacular customer service. Ability to effectively convey complex relocation guidance to employees, managers, leaders as well as external partners. You have a successful track record of supporting relocation and immigration programs. Experience managing relationships with external partners and vendors to support our mobility program The ability to handle multiple projects and competing priorities and adapt to a fluid, high-growth environment. Workday experience is desired. Able to combine great people\'s intuition, business judgement and discretion in your decision-making. Knowledge of relocation, immigration and tax compliance regulations and laws, and industry best practices. Team player with a sense of ownership and “get things done” attitude - self-motivated and able to thrive in a fast-paced and self-directed environment. A Bachelor degree or equivalent from an accredited university is preferred. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews - we reward great work! Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you\'re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Is this role not quite what you\'re looking for? Join our Talent Community to stay connected with us. Job details Employment type: Full-time Job function: Project Management and Information Technology Industries: Technology, Information and Internet We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Staff Machine Learning Scientist (Dublin) Dublin, Ireland Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom’s Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting‑edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence Identify areas where ML can create value for our customers Identify the right ML framing of product problems - Working with teammates and Product and Design stakeholders Conduct exploratory data analysis and research - Deeply understand the problem area Research and identify the right algorithms and tools - Being pragmatic, but innovating right to the cutting‑edge when needed Perform offline evaluation to gather evidence an algorithm will work Work with engineers to bring prototypes to production Plan, measure & socialize learnings to inform iteration Partner deeply with the rest of team, and others, to build excellent ML products What skills might I need? 5-8 years applied ML experience Previous background in a senior/staff role (data science, software development or academic) Significant, demonstrated impact that your work has had on the product and/or the teams Experience as the primary technical leader for a team Strong communication skills, both within engineering teams and across disciplines. Comfort with ambiguity Typically have advanced education in ML or related field (e.g. MSc) Scientific thinking skills Track record shipping ML products PhD or other experience in a research environment Deep experience in an applicable ML area - E.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering Strong stats or math background We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast‑growing start‑up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme. With secure bike storage too MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Intercom! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. #J-18808-Ljbffr
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI‑enhanced support for the more complex or high‑touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Fin is one of the fastest‑growing products in the CX and AI space, and we’re looking for a proven enterprise sales leader to accelerate our expansion across Europe . This is a unique opportunity to build and scale the enterprise motion in a region with tremendous untapped potential — combining the agility of a startup with the platform, brand, and momentum of a global category leader. You’ll be the founding enterprise sales leader for Europe , responsible for defining the GTM playbook, building a high‑performing team, and establishing Fin as the default AI solution for large‑scale customer support organizations. What will I be doing? Own enterprise sales execution across Europe: define regional strategy, drive disciplined outbound prospecting, and embed Command of the Message and MEDDPICC in every deal. Build and lead a team of top‑performing Enterprise AEs; coach for excellence and drive consistent attainment. Partner cross‑functionally with Product, Marketing, and Engineering to ensure customer needs and regional insights shape roadmap and GTM strategy. Establish scalable processes for forecasting, pipeline management, and operational rigor tailored to European market dynamics. Personally model excellence in prospecting and executive engagement — from first meeting through multi‑stakeholder negotiations. Shape market strategy, including segmentation, vertical prioritization, and regional partnerships across key countries (UK&I, DACH, France, Nordics, and Southern Europe). What skills do I need? 5+ years of enterprise sales experience closing complex, strategic deals in Europe. 3+ years leading enterprise sales teams with consistent overachievement. Deep operational rigor and fluency in forecasting, pipeline discipline, and GTM execution. Expertise in Command of the Message and MEDDPICC methodologies. Ability to sell complex, technical products, ideally with AI or SaaS platform experience. Demonstrated success in partnering with product and engineering to shape customer outcomes. A builder’s mindset — you thrive in ambiguity, attract top talent, and create repeatable success in new markets. Strong understanding of European enterprise buying dynamics and comfort working across multiple cultures and languages. Benefits Competitive salary and equity in a fast‑growing start‑up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Regular compensation reviews — we reward great work! Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Policies Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Job Details Seniority level: Not Applicable Employment type: Full‑time Job function: Sales and Business Development Industries: Technology, Information and Internet If this role is not quite what you’re looking for? Join our Talent Community to stay connected with us. #J-18808-Ljbffr
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We’re looking for Staff Product Engineers to join the AI Group to build Intercom’s AI‑powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting‑edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. If you are an experienced product engineer who takes an analytical approach to development and has some hands‑on experience with ML systems, we'd love to hear from you! What will I be doing? Product Engineers in the AI Group Build the systems that power Intercom’s flagship AI products. This usually means working in our ML Python tech stack, but at times also means working across the product on our Rails app too. Work alongside our ML Scientists bring proof‑of‑concept code to production; ensuring it’s robust and scalable for real‑world use. Partner with product teams outside of our group, to shape the best AI‑powered product experience for our customers. Contribute to all phases of software development including ideation, prototyping, and implementation and testing. Play an active role in the hiring, mentoring, and career development of other engineers. Raise the bar for technical standards, performance, reliability, and operational excellence within the group and across Intercom. These are meant to be indicative, not hard requirements. 7+ years of experience shipping high‑quality products. No ML experience required. We believe you can be highly effective immediately by bringing excellent software engineering skills, and learn ML as you work on the team. You can demonstrate significant impact in the work that you have done. You take pride in having strong technical fundamentals; you love learning and are willing to work hard to invest in your development. Strong willingness to fight for good outcomes Bias towards progress over perfection BSc in Computer Science, Maths or Statistics or related discipline Previous experience in data analytics, or statistical role We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast‑growing start‑up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle‑to‑Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non‑work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. #J-18808-Ljbffr
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment. They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth. As a CSM, you’ll build relationships and demonstrate an understanding of the Intercom customer journey. You’ll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. You'll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make. You’ll work with a variety of customer profiles including C-Level contacts, executives, CX and Support leaders, and multi-layered global CX teams to support the successful adoption and expansion of their Intercom solution investment. What will I be doing? Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer’s ability to successfully adopt the most relevant features for their specific requirements Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers What skills do I need? 5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology companies experience a benefit Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams Experience establishing yourself as a trusted advisor with customer partners to guide outcomes Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified Ability to understand and communicate complex problems clearly and concisely to different audiences Self-motivating and entrepreneurial team player Experience building lasting relationships with customers and colleagues Experience setting up and using SaaS Communication Products We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Interested in building your career at Intercom? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you authorised to work in the country in which this role is located?(Intercom sponsors immigration for some roles so we encourage you to still apply if you require sponsorship.) * Select... Current Location * Select... NOTE for US locations : A "Metro" selection means that you live 75 miles (straight line radius) from the metropolitan geographic city center zip code. Are you willing to relocate? * Select... Current or most recent company? * Have you previously worked for Intercom? * Select... LinkedIn Profile Website How did you hear about this job? What excites you most about this opportunity? Which Intercom value resonates most with you and why? (Our values can be found on our Careers Page) We work under a hybrid in-office model. Are you willing to work from our office location 3 days per week? * Select... Please email me about future job openings * Select... #J-18808-Ljbffr
