About INNOVATE INNOVATE is one of Ireland's leading Managed Service Providers, delivering secure, cloud-first, and high-performance technology solutions. We design, deliver, and manage IT and communications environments that enable organisations to operate securely and efficiently, from the desktop to the datacentre. Our focus is on building long-term partnerships, helping clients navigate digital transformation through innovative, secure, and scalable solutions. About the Role We are seeking an experienced Account Manager to own and grow a portfolio of MSP clients , driving revenue, retention, and long-term customer value. This is a commercially focused role combining account management, upsell and cross-sell, and new business development within existing accounts . You will act as the primary relationship owner while identifying opportunities to expand services across cloud, infrastructure, networking, and cybersecurity. You will work closely with internal technical and delivery teams to ensure customers receive high-value, outcome-driven solutions aligned to their business needs. Key Responsibilities Account Ownership & Growth Manage and grow a defined portfolio of SME and mid-market clients Act as the primary commercial and relationship contact across accounts Drive revenue growth through renewals, upsell, and cross-sell opportunities Meet and exceed revenue, retention, and customer satisfaction targets Opportunity Development Proactively identify and develop opportunities across: Microsoft Azure (IaaS, backup, disaster recovery) Microsoft 365 (licensing, security, governance, Copilot readiness) On-premise infrastructure (server, storage, virtualisation) Networking solutions (LAN, firewall, WiFi) Cybersecurity, risk, and compliance initiatives Conduct account reviews, discovery sessions, and solution-led conversations Prepare and present proposals, renewals, and quarterly business reviews Customer Relationship Management Build trusted advisor relationships with IT and business stakeholders Maintain strong engagement across customer organisations Identify risks to accounts and implement retention strategies Ensure high levels of customer satisfaction and service alignment Sales Process & Collaboration Maintain accurate pipeline, forecasting, and CRM (ConnectWise) records Work closely with pre-sales, technical, and service delivery teams Support development of account plans, pricing strategies, and proposals Stay current with Microsoft technologies, security trends, and MSP services Skills & Experience Required 3–5+ years' experience in an Account Manager role within an IT MSP Proven track record of account growth, retention, and revenue delivery Strong experience selling: Microsoft Azure and Microsoft 365 solutions On-prem infrastructure (server, storage, virtualisation) Networking (LAN, firewall, WiFi) Cybersecurity and compliance-led solutions Strong commercial awareness with experience managing recurring revenue Excellent relationship management, communication, and negotiation skills Ability to engage confidently with both technical and non-technical stakeholders Experience working within structured sales processes and CRM systems Full clean driving licence The Ideal Candidate Commercially driven with a strong customer focus Skilled at identifying and converting growth opportunities within accounts Comfortable managing renewals, pipeline, and recurring revenue models Well organised with a structured, CRM-led approach Proactive, reliable, and able to operate in a fast-paced environment Passionate about technology and continuous learning Desirable Microsoft certifications (Azure, Microsoft 365, Security) Familiarity with compliance frameworks such as ISO 27001, NIS2, GDPR #J-18808-Ljbffr
Innovate Skillsource Ltd. in Gorey, Ireland is seeking an experienced Account Manager to own and grow a portfolio of MSP clients. The role involves account management, driving revenue through upselling and new business development. The ideal candidate will have 3-5+ years of experience in an IT MSP environment, a strong track record in account growth, and excellent relationship management skills. Microsoft Azure and 365 solutions expertise is desirable, along with a proactive and structured approach. #J-18808-Ljbffr
Innovate Skillsource Ltd. is recruiting a Document Control Lead in Dublin, responsible for overseeing the Common Data Environment (CDE) using Aconex for a major public sector project. This role includes managing document control processes, ensuring compliance, and maintaining audit readiness. Candidates should have hands-on experience with Aconex and a strong background in document control within large-scale construction or regulated environments. This full-time onsite contract position lasts for an initial 24 months with potential extensions. #J-18808-Ljbffr
Document Control Lead – Aconex About the Role Our client is seeking to appoint a Document Control Lead to take full ownership of the Common Data Environment (CDE) for a large scale, multi year public sector capital infrastructure programme. Reporting to the Programme Director, this role is responsible for the governance, control, compliance, and effective operation of Aconex across the programme lifecycle. The Document Control Lead will act as the single point of accountability for document control processes, ensuring information integrity, audit readiness, and compliance with programme, regulatory, and information management standards. This is a contract role (initial 24 month duration with rolling extension) and is fully onsite based in Dublin. Key Responsibilities Own and manage Aconex as the programme Common Data Environment Configure, administer, and govern Aconex workflows, permissions, metadata, and document structures Establish and enforce document control standards, procedures, and naming conventions Ensure version control, approvals, transmittals, and document lifecycle management are consistently applied Maintain full traceability and audit readiness for all controlled documentation Support project teams, consultants, and supply chain users in effective Aconex usage Act as the primary point of contact for document control queries and escalation Monitor document quality, compliance, and performance across all workstreams Ensure alignment with ISO standards, public sector governance, and information management requirements Skills and Experience Essential Proven hands on experience acting as Aconex owner or lead administrator Strong background in document control on large scale construction or infrastructure programmes Experience operating within regulated public sector or comparable environments Clear understanding of document governance, audit, and compliance requirements Desirable Experience supporting major capital programmes from design through delivery and handover Familiarity with ISO 19650 or comparable information management standards Experience training and supporting multi discipline stakeholder groups #J-18808-Ljbffr
A technology solutions company located in Gorey, Ireland, is seeking an Azure & Modern Workplace Engineer to design and implement secure, scalable solutions. The ideal candidate has a minimum of three years' experience, strong knowledge of Microsoft Azure and 365, and capabilities in security governance. Responsibilities include client collaboration, delivering Azure migrations, and conducting assessments for AI-readiness. This role offers the chance to work with cutting-edge technology in an ever-evolving environment. #J-18808-Ljbffr
INNOVATE is one of Irelands leading Managed Service Providers, delivering secure, cloud‑first, and high‑performance technology solutions to mid‑market and enterprise customers. As a certified Microsoft and Cisco partner, we specialise in cloud transformation, cybersecurity, managed IT services, collaboration technologies, and network modernisation. Our mission is to be a long‑term technology partner to our clients, delivering solutions that drive resilience, innovation, and growth. About the Role We are seeking a Senior Business Development Manager to accelerate growth across both public and private sector markets. This is a senior commercial role responsible for identifying, securing, and developing new customer relationships while expanding INNOVATEs footprint within existing accounts. This role requires someone with deep MSP experience, a proven track record in business development, and established relationships within INNOVATEs Target Customer Profile (TCP) — including mid‑market and enterprise organisations across key Irish industries. You will work closely with solution architects, technical specialists, customer success, and service delivery teams to design tailored Microsoft‑and Cisco‑led solutions that support customers strategic objectives. The ideal candidate will demonstrate: Established relationships with organisations aligned to INNOVATEs TCP , enabling faster engagement and decision‑maker access. A minimum of 5+ years working within a Managed Service Provider , with deep understanding of MSP commercial models and service delivery rhythms. A proven Business Developer , capable of building pipeline, opening new accounts, and closing complex multi‑solution deals. Key Responsibilities Business Development & Revenue Growth Develop and execute strategies to grow revenue across cloud, cybersecurity, managed services, and networking solutions. Leverage your existing network within INNOVATEs TCP to identify and secure new business opportunities. Manage full complex sales cycles — assessments, workshops, proposals, commercial negotiation, and handover. Achieve monthly, quarterly, and annual revenue and activity targets. Represent INNOVATE at partner events, industry forums, and networking sessions. Strategic Account Development Build and deepen relationships with C‑level and senior IT stakeholders. Understand client challenges and design tailored Microsoft and Cisco‑aligned solutions (Azure, Modern Workplace, Cisco Secure, Managed Services) . Collaborate closely with internal technical teams to ensure well‑scoped, high‑value customer solutions. Drive expansion opportunities within existing accounts through account planning, cross‑sell, and up‑sell. Maintain accurate forecasting, CRM hygiene, pipeline visibility, and KPI reporting. Adhere to INNOVATEs sales processes, ensuring consistent and high‑quality customer engagement. Contribute to development of case studies, proposals, and commercial collateral. Keep current with Microsoft and Cisco product updates, partner incentives, and emerging MSP industry trends. Skills & Experience Required Minimum 5+ years experience in B2B technology sales, ideallyin an MSP environment. Proven success meeting or exceeding targets in a multi‑solution, recurring‑revenue environment. Strong technical understanding of cloud, cybersecurity, managed IT services, networking, and collaboration tools. Excellent relationship‑building, negotiation, and communication skills. Ability to engage confidently with C‑suite and technical decision‑makers. Full driving licence required. The Ideal Candidate Brings an established network aligned to INNOVATEs TCP. A strategic thinker with a commercial mindset and strong customer focus. Proactive, self‑motivated, and comfortable working at pace. Able to manage long, consultative sales cycles while maintaining strong pipeline momentum. Passionate about delivering innovative, secure, and transformative technology solutions. #J-18808-Ljbffr
A leading Managed Service Provider is seeking a Senior Business Development Manager to drive growth in public and private sectors. The position requires at least 5 years in technology sales within an MSP environment, focusing on building relationships and expanding accounts. Responsibilities include managing complex sales cycles, leveraging an existing network, and achieving revenue targets. The candidate must possess strong technical knowledge of cloud and cybersecurity solutions, along with excellent negotiation and communication skills. #J-18808-Ljbffr
A global engineering consultancy is seeking a Senior Mechanical Engineer to enhance their team in Dublin, Ireland. The role involves leading the design and delivery of mechanical solutions across diverse projects and ensuring quality standards are met. Candidates should possess a Bachelor’s degree in Mechanical Engineering, hold Chartered status, and have over 7 years of experience in mechanical building services. Strong communication skills and proficiency in Microsoft Office are essential. This position offers the opportunity to work on high-profile projects in a collaborative environment. #J-18808-Ljbffr
Our client is a global engineering consultancy delivering mechanical building services solutions across a wide range of sectors. With a growing presence in Europe, they are expanding their engineering team in Ireland to support the delivery of complex and high-profile projects. Their work spans multiple sectors including data centres, commercial offices, hotels and residential developments, retail, and laboratory facilities , delivering innovative engineering solutions while maintaining a collaborative and inclusive working environment. About the Role Our client is seeking a Senior Mechanical Engineer to join their growing mechanical team in Ireland. This role will focus on the delivery and oversight of mechanical design solutions across a diverse portfolio of projects. The successful candidate will be responsible for leading projects, reviewing mechanical system designs, and supporting the development of the mechanical engineering team. The role also involves engagement with clients and contractors, providing technical guidance, and ensuring projects are delivered in line with quality standards and design requirements. Key Responsibilities Design and review mechanical building services systems across a range of projects Provide design direction and technical guidance to mechanical engineers within the team Carry out peer reviews of mechanical designs and specifications Support the development of the mechanical team's technical capability Lead engineering projects and represent the company in client and technical meetings Provide client oversight of contractor works, including installation and commissioning activities Prepare and deliver presentations to clients on emerging technologies and engineering solutions Ensure quality systems and project standards are maintained across all projects Support business development activities , including identifying opportunities and assisting with project bids and interviews Ideal Candidate Profile Bachelor's degree in Mechanical Engineering or Building Services Engineering , or a related discipline Chartered Engineer status with relevant professional accreditations Minimum 7 years' experience in mechanical building services design , with additional experience considered beneficial Knowledge of mechanical design principles, standards, and industry codes , including BCO guidance Experience reviewing commissioning processes and overseeing mechanical installations by contractors Understanding of a wide range of mechanical building systems and their applications Familiarity with the full design lifecycle from concept design through to construction administration Good understanding of related engineering disciplines such as electrical, public health, and fire protection Strong communication skills and experience working with clients, consultants, and multidisciplinary teams Proficient in Microsoft Office applications Problem-solving ability and a proactive approach to technical challenges #J-18808-Ljbffr
