An ICT Services company based in Wexford is seeking recent graduates for their 2-Year Graduate Programme as Customer Advocates within the Service Desk Team. The role focuses on championing customer needs, coordinating technical support, and efficient issue resolution. It offers hands-on IT service delivery experiences and potential career paths in customer success or technical leadership with structured training and mentoring. #J-18808-Ljbffr
INNOVATE is an established ICT Services company based in Co. Wexford, delivering secure, modern, and resilient IT infrastructure solutions to organisations across Ireland. We are seeking passionate graduates to join our 2-Year Graduate Programme as Customer Advocates within our Service Desk Team. This role is designed for individuals who want to champion the customer experience, ensuring every interaction is handled with care, urgency, and professionalism. As the first point of contact, you will be the voice of the customer advocating for their needs, coordinating technical support, and ensuring their issues are resolved efficiently. You will gain hands‑on experience in IT service delivery, develop a deep understanding of customer‑centric support, and build a pathway into roles focused on service excellence, customer success, or technical leadership. Key Responsibilities Serve as the primary advocate for clients, ensuring their service requests are understood and prioritised. Log, triage, and assign tickets using ConnectWise or similar ITSM platforms. Coordinate with engineers to ensure timely and empathetic issue resolution. Monitor ticket queues and escalat[e] where necessary to meet SLAs and customer expectations. Assist in scheduling and dispatching engineers for onsite and remote support. Maintain clear and accurate documentation of service activities and client communications. Support the preparation of service performance reports, highlighting customer impact. Shadow engineers to gain exposure to Level 1 troubleshooting and IT fundamentals. Development Path Over the 2-year programme, you will: Build a strong foundation in customer‑focused IT service delivery. Develop skills in communication, empathy, and problem‑solving. Gain exposure to core IT concepts such as networking, cloud, and cybersecurity. Progress from coordination into hands‑on support or customer success roles. Learn ITIL practices and service desk management principles. Choose a career track towards Customer Success, Service Delivery Management, or technical specialisation. Receive mentoring, structured training, and on‑the‑job learning. What This Role Can Lead To This role is a stepping stone to: ITIL Process Owner or Analyst driving service improvements and customer‑centric processes. Specialist Technical Roles in Infrastructure, Networks, or Cybersecurity, with a strong customer lens. What Were Looking For A recent graduate with a 3rd level qualification in IT, Computer Science, Engineering, Business, or a related field. A genuine passion for technology and customer experience. Excellent communication and organisational skills. A proactive, empathetic mindset with a drive to solve problems. Strong attention to detail and a collaborative spirit. Familiarity with Microsoft Office 365, Teams, or ticketing systems is an advantage. #J-18808-Ljbffr
Skillsource is partnering with a leading global organisation in the medical technology sector to recruit a Senior Quality Engineer – Design Assurance . This role supports both new product development and sustaining engineering , ensuring products are designed, developed, changed, and maintained in full alignment with global regulatory expectations and internal quality standards. The successful candidate will act as the Quality representative on project core teams, providing leadership on design control, risk management, and compliance throughout the product lifecycle. The position requires strong communication, analytical capability, and confidence in guiding cross‑functional teams through regulatory and quality expectations. Role Purpose As Senior Quality Engineer – Design Assurance, you will be responsible for applying Quality Engineering principles across multiple projects, ensuring all design activities meet regulatory, corporate, and quality system requirements. You will support product development from concept through to launch, and contribute to ongoing product improvement initiatives. This role is central to driving a strong quality culture and ensuring that risk management, design documentation, verification and validation (V&V), and compliance deliverables are robust, traceable, and audit‑ready. Key Responsibilities Design Assurance Leadership Act as the Design Assurance Quality Engineer on project core teams for both new product development and design change projects. Develop close working relationships with R&D, Compliance, Manufacturing, Regulatory and extended Quality teams. Ensure design control processes are followed and documented appropriately throughout each project phase. Design History File (DHF) & Documentation Contribute to the creation and maintenance of Design History File (DHF) documentation, ensuring completeness and regulatory readiness. Review and approve V&V plans, test protocols, reports, and supporting documentation. Risk Management Lead risk management activities in accordance with ISO 14971. Support cross‑functional teams in applying robust risk assessment and mitigation practices. Ensure risk documentation is maintained, traceable, and consistent with product requirements and changes. Compliance & Standards Support compliance activities relating to relevant medical device standards (e.g., electrical, software, usability). Partner with the Compliance function to drive adherence to applicable regulatory requirements such as IEC 60601 and IEC 62304 . Ensure design changes meet global and corporate standards. Verification, Validation & Statistical Review Work with R&D to develop comprehensive testing strategies and V&V plans. Review, challenge, and approve test methodologies, statistical approaches, sample sizes, acceptance criteria, and rationales. Assess and authorise deviations associated with test execution. Quality Investigations & Issue Management Lead or support failure investigations , root‑cause analysis, and structured problem‑solving initiatives. Manage and track software issues in alignment with IEC 62304, ensuring appropriate risk assessment and documented dispositions. Quality Culture & Cross‑Functional Influence Advocate for strong quality behaviours within project teams. Influence decision‑making and elevate blocking issues when product quality or compliance is at #J-18808-Ljbffr
Skillsource is delighted to be partnering with a leading international consultancy to recruit an ambitious Hydrogeologist to join their growing groundwater division. This is a fantastic opportunity for an experienced professional seeking to advance their career within a high‑performing geo‑environmental team working across the UK and Ireland. Our client operates a highly successful and well‑established groundwater business, delivering major frameworks and flagship projects for water utilities, public agencies, and private sector clients. Following multiple recent project wins—spanning groundwater resource evaluation, abstraction feasibility, and long‑term implementation programmes—they are expanding their team and seeking a motivated Hydrogeologist to support and manage key client accounts. This role can be appointed at Consultant or Senior Hydrogeologist level , depending on experience. You will play a central role in the technical delivery, growth, and development of groundwater services, joining the business at an exciting time of continued expansion. The successful candidate will bring strong technical skills, commercial awareness, and confidence working directly with clients. This position is ideally suited to an individual with a successful background in groundwater consultancy, particularly in groundwater resource development, looking to build their project management and leadership capabilities in a dynamic consultancy environment. You will contribute to highly meaningful work, supporting the feasibility, investigation, development and acquisition of private and public water supplies. Candidates with experience across the UK and Irish regulatory environments are especially encouraged to apply. Experience managing projects of £100k+ value and a solid understanding of abstraction licensing regimes in the UK and Northern Ireland will be highly advantageous. Key Responsibilities Undertake Desk Studies to assess proposed groundwater abstraction locations, water demand, well site suitability, potential yield, hydraulic efficiency, and water quality. Plan, coordinate, and supervise Field Reconnaissance activities. Audit existing wells or specify and oversee the drilling of trial wells. Specify and supervise pumping tests and prepare associated technical reports. Specify and supervise groundwater sampling, testing and deliver high‑quality water quality reports. Coordinate environmental impact assessments linked to groundwater abstraction and support abstraction licence applications. Support decisions relating to trial well development or new production well siting. Act as day‑to‑day client interface, building trusted relationships. Conduct site visits and provide technical assessments in line with UK best practice. Manage and deliver Hydrogeological Risk Assessments and Desk Studies. Supervise site investigation works from costing to execution and reporting. Log soils and rocks to BS5930 / Eurocode 7 standards. Prepare health and safety documentation including RAMS. Produce factual and interpretative reports including conceptual models and controlled waters risk assessments. Provide oversight, review work from junior colleagues, and support senior staff. Mentor junior team members in site assessment, data interpretation, and reporting. Collaborate with clients, colleagues, and multidisciplinary teams. Contribute to tenders and fee proposals. Travel as required; maintain a valid drivers licence; work independently with excellent communication skills. Essential Skills, Qualifications, and Experience Honours degree in earth sciences, geology, geochemistry; Masters or PhD in hydrogeology. Strong analytical skills with ability to present findings clearly in reports or presentations. Proven experience preparing interpretative reports to support abstraction licence applications. Experience designing and procuring groundwater abstraction investigations. Strong capability interpreting pumping test data for confined/unconfined aquifers. Proficiency with Microsoft Word and Excel. Experience using pumping test analysis tools (e.g., Aquifer Win32, Aquitest). Excellent written and verbal communication skills. Ability to work both independently and collaboratively within multidisciplinary teams. Flexible, adaptable, and comfortable working away from base office when required. Full, clean driving licence. Desirable Chartered status (IGI or equivalent) with 7+ years of hydrogeological experience (non‑chartered applicants still considered). Groundwater modelling experience (e.g., MODFLOW). Understanding of water chemistry and water treatment standards. Experience in borehole design, installation and pumping test analysis. #J-18808-Ljbffr
Skillsource is delighted to be partnering with a leading international consultancy to recruit an ambitious Hydrogeologist to join their growing groundwater division. This is a fantastic opportunity for an experienced professional seeking to advance their career within a high‑performing geo‑environmental team working across the UK and Ireland. Our client operates a highly successful and well‑established groundwater business, delivering major frameworks and flagship projects for water utilities, public agencies, and private sector clients. Following multiple recent project wins—spanning groundwater resource evaluation, abstraction feasibility, and long‑term implementation programmes—they are expanding their team and seeking a motivated Hydrogeologist to support and manage key client accounts. This role can be appointed at Consultant or Senior Hydrogeologist level , depending on experience. You will play a central role in the technical delivery, growth, and development of groundwater services, joining the business at an exciting time of continued expansion. The successful candidate will bring strong technical skills, commercial awareness, and confidence working directly with clients. This position is ideally suited to an individual with a successful background in groundwater consultancy, particularly in groundwater resource development, looking to build their project management and leadership capabilities in a dynamic consultancy environment. You will contribute to highly meaningful work, supporting the feasibility, investigation, development and acquisition of private and public water supplies. Candidates with experience across the UK and Irish regulatory environments are especially encouraged to apply. Experience managing projects of £100k+ value and a solid understanding of abstraction licensing regimes in the UK and Northern Ireland will be highly advantageous. Key Responsibilities Undertake Desk Studies to assess proposed groundwater abstraction locations, water demand, well site suitability, potential yield, hydraulic efficiency, and water quality. Plan, coordinate, and supervise Field Reconnaissance activities. Audit existing wells or specify and oversee the drilling of trial wells. Specify and supervise pumping tests and prepare associated technical reports. Specify and supervise groundwater sampling, testing and deliver high‑quality water quality reports. Coordinate environmental impact assessments linked to groundwater abstraction and support abstraction licence applications. Support decisions relating to trial well development or new production well siting. Act as day‑to‑day client interface, building trusted relationships. Conduct site visits and provide technical assessments in line with UK best practice. Manage and deliver Hydrogeological Risk Assessments and Desk Studies. Supervise site investigation works from costing to execution and reporting. Log soils and rocks to BS5930 / Eurocode 7 standards. Prepare health and safety documentation including RAMS. Produce factual and interpretative reports including conceptual models and controlled waters risk assessments. Provide oversight, review work from junior colleagues, and support senior staff. Mentor junior team members in site assessment, data interpretation, and reporting. Collaborate with clients, colleagues, and multidisciplinary teams. Contribute to tenders and fee proposals. Travel as required; maintain a valid drivers licence; work independently with excellent communication skills. Essential Skills, Qualifications, and Experience Honours degree in earth sciences, geology, geochemistry; Masters or PhD in hydrogeology. Strong analytical skills with ability to present findings clearly in reports or presentations. Proven experience preparing interpretative reports to support abstraction licence applications. Experience designing and procuring groundwater abstraction investigations. Strong capability interpreting pumping test data for confined/unconfined aquifers. Proficiency with Microsoft Word and Excel. Experience using pumping test analysis tools (e.g., Aquifer Win32, Aquitest). Excellent written and verbal communication skills. Ability to work both independently and collaboratively within multidisciplinary teams. Flexible, adaptable, and comfortable working away from base office when required. Full, clean driving licence. Desirable Chartered status (IGI or equivalent) with 7+ years of hydrogeological experience (non‑chartered applicants still considered). Groundwater modelling experience (e.g., MODFLOW). Understanding of water chemistry and water treatment standards. Experience in borehole design, installation and pumping test analysis. #J-18808-Ljbffr
Skillsource is partnering with a leading global organisation in the medical technology sector to recruit a Senior Quality Engineer – Design Assurance . This role supports both new product development and sustaining engineering , ensuring products are designed, developed, changed, and maintained in full alignment with global regulatory expectations and internal quality standards. The successful candidate will act as the Quality representative on project core teams, providing leadership on design control, risk management, and compliance throughout the product lifecycle. The position requires strong communication, analytical capability, and confidence in guiding cross‑functional teams through regulatory and quality expectations. Role Purpose As Senior Quality Engineer – Design Assurance, you will be responsible for applying Quality Engineering principles across multiple projects, ensuring all design activities meet regulatory, corporate, and quality system requirements. You will support product development from concept through to launch, and contribute to ongoing product improvement initiatives. This role is central to driving a strong quality culture and ensuring that risk management, design documentation, verification and validation (V&V), and compliance deliverables are robust, traceable, and audit‑ready. Key Responsibilities Design Assurance Leadership Act as the Design Assurance Quality Engineer on project core teams for both new product development and design change projects. Develop close working relationships with R&D, Compliance, Manufacturing, Regulatory and extended Quality teams. Ensure design control processes are followed and documented appropriately throughout each project phase. Design History File (DHF) & Documentation Contribute to the creation and maintenance of Design History File (DHF) documentation, ensuring completeness and regulatory readiness. Review and approve V&V plans, test protocols, reports, and supporting documentation. Risk Management Lead risk management activities in accordance with ISO 14971. Support cross‑functional teams in applying robust risk assessment and mitigation practices. Ensure risk documentation is maintained, traceable, and consistent with product requirements and changes. Compliance & Standards Support compliance activities relating to relevant medical device standards (e.g., electrical, software, usability). Partner with the Compliance function to drive adherence to applicable regulatory requirements such as IEC 60601 and IEC 62304 . Ensure design changes meet global and corporate standards. Verification, Validation & Statistical Review Work with R&D to develop comprehensive testing strategies and V&V plans. Review, challenge, and approve test methodologies, statistical approaches, sample sizes, acceptance criteria, and rationales. Assess and authorise deviations associated with test execution. Quality Investigations & Issue Management Lead or support failure investigations , root‑cause analysis, and structured problem‑solving initiatives. Manage and track software issues in alignment with IEC 62304, ensuring appropriate risk assessment and documented dispositions. Quality Culture & Cross‑Functional Influence Advocate for strong quality behaviours within project teams. Influence decision‑making and escalate blocking issues when product quality or compliance is at risk. Quality System Activities Contribute to broader QMS activities, including: CAPA Field assessments Operations engineering evaluations General QMS compliance tasks Candidate Profile Essential Qualifications & Experience Degree in Engineering or related discipline, or minimum 5 years relevant quality engineering experience. Strong knowledge of ISO 13485 , QSR , ISO 14971 , and statistical techniques. Demonstrated expertise in design assurance, including design controls, compliance, and risk management. Experience working within regulated medical‑device environments. Strong organisational, analytical, written, and verbal communication skills. Ability to influence cross‑functional teams and drive resolution of quality‑related concerns. Desirable Experience Working knowledge of MDR . Experience with IEC 62304 (medical software lifecycle) and IEC 62366 (usability engineering). Familiarity with documentation systems, change control tools, and quality‑system software. Working Model This role requires strong on‑site collaboration due to the nature of product development and cross‑functional interaction. A minimum presence of four days per week on‑site is expected to support effective teamwork, communication, and problem‑solving. Contract Details Type: Full‑time Level: Mid‑Senior Travel: Occasional Visa Sponsorship: Not available Security Clearance: Not required Why Apply? This position offers an opportunity to be directly involved in shaping high‑impact medical technologies. You will influence product quality and safety from concept to launch, work with talented multidisciplinary teams, and contribute to a culture that values innovation, patient safety, and continuous improvement. #J-18808-Ljbffr
Senior Software Engineer (12‑Month Fixed Term Contract) Location: Limerick, Ireland Overview Skillsource is supporting a leading global organisation in the medical technology sector in hiring a Senior Software Engineer for a 12‑month fixed‑term contract. The successful candidate will join a high‑performance engineering group developing an advanced informatics platform that integrates medical devices, services, and cloud‑connected systems. This role is suited to an experienced software engineer with deep technical capability across modern .NET development, strong architectural discipline, and hands‑on experience building high‑reliability software for regulated or safety‑critical environments. You will work within an international Agile setup and contribute across the full development lifecycle. Role Purpose As a Senior Software Engineer , you will design, implement, test and maintain software components that interact across devices, services, and user‑facing applications. You will contribute to both feature development and architectural consistency, ensuring that all work aligns with business requirements and follows established engineering and quality‑management practices. Key Responsibilities Software Design, Architecture & Implementation Design, implement, and integrate software components across services, devices, and user interfaces. Develop clean, maintainable, and efficient C#/.NET code, adhering to best engineering and architectural practices. Apply Clean Architecture principles across Domain, Application, Infrastructure, and UI layers. Build features using Redux‑based architecture (Redux.NET) including reducers, actions, effects, and immutable typed states. Develop and maintain state‑machine‑driven workflows using Stateless, managing retries, timeouts, long‑running tasks, and error handling. Build high‑performance Blazor (Server and/or WebAssembly) components with a focus on lifecycle control, rendering efficiency, and thread‑safety. Implement robust UI patterns such as routing, forms, virtualization, JS interop, and performance tuning. Technical Leadership & Documentation Ensure architectural consistency and adherence to system‑wide design principles. Maintain clear, up‑to‑date technical documentation (architectural diagrams, state diagrams, contracts, deployment guides). Communicate complex technical topics effectively to non‑technical stakeholders. Identify technical risks, provide status updates, and propose mitigation strategies. Agile Development & Collaboration Collaborate with Product Owners and stakeholders to estimate work, define milestones, and plan deliverables. Contribute to Agile ceremonies and support continuous improvement of team practices. Participate in both development and sustaining engineering tasks. Testing & Quality Ensure high code quality through automated testing , including unit tests, integration tests, reducer/effects tests, and component testing (bUnit). Troubleshoot complex technical issues across the stack, driving root‑cause analysis and resilient solutions. Contribute to continuous improvement in tooling, automation, and engineering lifecycle processes. Technology Awareness & Innovation Stay informed on emerging frameworks, patterns, and tools. Share insights with the team and help drive informed adoption of new technologies where beneficial. Candidate Profile Essential Qualifications & Experience Degree in Computer Science or related discipline. 5+ years of professional experience in modern software development. Advanced proficiency in C#/.NET , including asynchronous programming and thread‑safety patterns. Strong experience implementing Clean Architecture across all layers. Deep hands‑on experience with Blazor , including performance optimisation. Practical experience with Redux.NET architecture patterns. Experience building workflows using Stateless state machines. Strong background in ASP.NET Core , APIs, background services, streaming endpoints, and device‑facing protocols (e.g., gRPC, SignalR, serial/CAN/USB). Solid understanding of concurrency, synchronization primitives (SemaphoreSlim, AsyncLock, ReaderWriterLockSlim, etc.) and UI‑thread constraints. Experience developing SPA‑style front‑end applications. Strong test automation experience using xUnit, NUnit, Moq, or similar frameworks. Desirable Experience (Nice to Have) Working within Scrum and globally distributed teams. .NET 8.0 experience. Multi‑threaded C# development. Offline‑first Blazor WebAssembly development. Event‑sourcing or audit‑friendly persistence patterns. REST and JSON‑based service design. Git / Azure DevOps workflows. Familiarity with established design patterns. Working Model This role is primarily on‑site , with a minimum expectation of four days per week in the office to support collaboration, problem‑solving, and alignment in a fast‑paced engineering environment. Remote or field‑based work arrangements may apply to different roles but are not applicable here. Contract Details Type: Fixed Term Contract Duration: 12 months Hours: Full‑time Travel: Occasional Visa Sponsorship: Not available Security Clearance: Not required Why Apply? This role offers a unique opportunity to contribute to high‑impact technology used in modern healthcare settings. You’ll work with skilled international teams, develop cutting‑edge solutions, and have the opportunity to influence system architecture and engineering quality across the product. #J-18808-Ljbffr
A leading global organization in the medical technology sector is seeking a Senior Software Engineer for a 12-month fixed-term contract in Limerick, Ireland. The ideal candidate will have over 5 years of experience in modern software development, focusing on C#/.NET and Blazor for high-reliability software in regulated environments. This position involves collaborating within an Agile team, ensuring product quality and contributing to feature development under an architectural framework. Competitive opportunities await in this impactful technology role. #J-18808-Ljbffr
