We're looking for an experienced Power Platform Specialist to design and develop solutions that solve real business challenges. Manage the full development lifecycle from requirements to deployment, mentor junior developers, and maintain clear documentation. Some out-of-hours availability will be required for go-lives and critical incidents. What you’ll do Design and develop Model Driven and Canvas Apps, Power Automate flows, and wider Power Platform solutions Support and mentor junior developers Produce and maintain technical documentation What you’ll bring 3+ years of hands‑on Power Platform experience (Power Apps, Power Automate, Power BI, SharePoint Online, Teams) Strong experience with Dataverse, APIs, and Azure integrations Familiarity with CI/CD pipelines, access controls, and governance policies Solid understanding of the SDLC and Power App development best practices Experience in business systems analysis and stakeholder communication at all levels Copilot Studio experience is a bonus A genuine passion for technology and continuous improvement #J-18808-Ljbffr
A technology solutions provider in County Cavan, Ireland, is seeking an experienced Power Platform Specialist. The role involves designing and developing solutions using Power Apps and Power Automate, along with mentoring junior developers. Candidates should have over 3 years of specific experience in Power Platform tools and a solid understanding of the development lifecycle. This position may require some out-of-hours availability for critical incidents and go-lives. #J-18808-Ljbffr
A leading ICT solutions provider in Dublin is seeking a Senior MSP Support Manager to oversee their service desk operations. This leadership role entails managing service delivery, team performance, and resource utilization while ensuring customer satisfaction. Key responsibilities include driving KPIs, managing the team, and supporting business development opportunities. Applicants should possess strong people leadership skills, commercial awareness, and experience with ITIL and RMM tools. #J-18808-Ljbffr
We’re hiring a senior MSP Support Manager to lead our service desk across all ICT Services managed services customers and group companies. Reporting to the Technical Lead, you’ll own service delivery, team performance, resource utilisation and customer satisfaction across our MSP portfolio. This is a leadership role with real commercial responsibility. You’ll set culture, drive outcomes, develop your people and act as the senior escalation point for our customers. What You’ll Do Lead day-to-day MSP service desk operations across all customers Own utilisation, billability and charge-out rate targets Act as senior escalation point for all customer issues Manage RMM platform, SLA compliance and scheduled maintenance Drive KPIs and cascade objectives through the team Build and deepen client relationships across the portfolio Lead, coach and develop a team of IT support professionals Own performance reviews, training programmes and career development Support the Sales Manager on business development opportunities Report performance and insights to C-level leadership What We Need Commercial awareness — utilisation, charge-out rates, billability Strong people leadership and team development track record ITIL knowledge and familiarity with RMM/PSA tools Experience reporting to C-level stakeholders #J-18808-Ljbffr
A global IT services company is seeking a Front Office Administrator to oversee daily office operations, onboarding, and compliance with safety standards. This role, based in Dublin, involves managing IT inventories and participating in event planning. Ideal candidates will possess strong organisational and communication skills, with proficiency in Excel and PowerPoint. This position is on-site three days a week, providing an excellent opportunity for teamwork and skill development. #J-18808-Ljbffr
ICT Services is hiring a Front Office Administrator to work 3 days per week (Tuesday, Wednesday and Thursday) onsite with a Global IT company in Dublin 16, with remote support responsibility for our Cork office. Full training will be provided. Responsibilities: Manage day-to-day office operations including maintenance, supplies, equipment and vendor coordination. Oversee new starter onboarding — inductions, mandatory training, logins and equipment. Ensure compliance with ISO/Global standards across Health & Safety, Fire Safety and Security. Manage IT asset inventory, purchase orders and office supplies. Participate in event planning and develop processes that enhance operational efficiency. Ensure security, integrity and confidentiality of data within your scope. Requirements: Strong organisational, time management and communication skills. Proficient in MS Excel and PowerPoint, with ability to analyse and present data clearly. Proactive team player, comfortable working at all levels of the business. Solutions-focused with the ability to streamline processes and share knowledge effectively. #J-18808-Ljbffr
Service Desk Analyst – Dublin (Bluebell road) ICT Services are currently seeking a Service Desk Analyst, working on one of our customer sites in Dublin South. You will be working for a leading global technology company that offers a complete portfolio of industrial technology products across industries. We are currently looking to add a Service Desk Agent to our team at ICT Services. The company employs more than 100 qualified professionals from nine offices and parts hubs to provide IT roll-out and support services throughout Ireland. ICT Services collaborates with the biggest and most creative IT manufacturers and developers globally, offering top-notch IT solutions to some of the most well-known companies in the industry. This is a full-time, hybrid, long-term role based near Bluebell Road, Dublin. You will join a friendly, supportive, and easy-going team. Requirements Strong Customer Service skills or Communications skills. Experience with Customer services. Self-motivated and enthusiastic, with an ability and aptitude to learn, develop and grow with the company. Responsibilities Communicate with customers via phone. Use remote tools or provide desk-side support as needed. Escalate unresolved issues to the appropriate support or technical teams. Collaborate effectively within a team environment. #J-18808-Ljbffr
A leading IT services company is seeking a Deskside Support Engineer for a full-time onsite position in Northern Ireland. The role involves providing technical support for desktops, laptops, and printers, troubleshooting various IT issues, and maintaining high customer satisfaction. Candidates should have a minimum of 3 years experience in Level 1 IT support, excellent communication skills, and be familiar with Windows OS and Microsoft Office. This position is a great opportunity to be part of a dynamic team offering essential IT services across Ireland. #J-18808-Ljbffr
A technology solutions provider is seeking a Service Desk Analyst for a full-time, hybrid role near Bluebell Road, Dublin. The ideal candidate will demonstrate strong customer service and communication skills, and ability to learn and grow within the company. Responsibilities include customer communication, providing remote support, and collaborating with technical teams. Join a friendly team that prioritizes support and development. #J-18808-Ljbffr
Office Administrator – Dublin – Park Time ICT Services is currently hiring for an Office Administrator to work on a part time basis onsite with one of our customers a Global IT company located in Dublin 16. The front office administrator will also have responsibility for remote support of the Cork Office location. The ideal candidate should be experienced in handling a wide range of administrative duties and business support-related tasks to include new employee onboarding and induction, Holiday and expense management, asset and inventory management, health and Safety protocols, access control and general office management procedures and processes. Full training will be provided. Responsibilities: Point person for maintenance, mailing, shipping, supplies & office equipment, Point of contact for new starts, scheduling mandatory training and taking part in induction process ensuring adequate logins etc are ordered in advance. Organize office operations and procedures to adhere to ISO / Global standards to include Health and Safety, Fire Safety and Security working with Health and Safety and Security Advisory team. Coordinate with vendors on all office equipment and consumables. Responsible for managing office services by ensuring office operations and procedures are well organized. Participate actively in the planning and execution of company events. Responsible for developing standards and promoting activities that enhance operational procedures. Ensure security, integrity, and confidentiality of data within your scope. Monitor and maintain office supplies inventory. Raising Purchase orders for equipment and services Requirements: highly developed communication skills. Proficiency with MS Excel and Powerpoint Ability to present data in a structured fashion, analyse and present conclusions and trends. Strong team player highly motivated with a willingness to learn. Ability to work effectively within a team, ie, sharing knowledge, offering help. Ability to priorities issues and manage time effectively, Ability to deal with people at all levels, both within and outside the business. Ability to suggest alternative solutions, innovate and use past experience, to streamline processes. #J-18808-Ljbffr
