Join to apply for the Technical Account Manager I role at Huntress Reports to: Manager, Technical Account Management Location: Remote Ireland Compensation Range: €80,000 - €90,000 on target earnings (base and commission), plus equity What We Do Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You’ll Do The Huntress team is looking for a highly motivated and highly collaborative Technical Account Manager with excellent communication skills and the ability to think and act quickly. TAMs at Huntress constitute the primary technical liaison post‑sales. The TAM is responsible for ensuring customer satisfaction through their duties of providing high‑quality post‑sales technical support with a consultative approach. Their goal is to help our customers and partners maximize the value from the Huntress Platform, troubleshoot product break‑fix issues, and improve the partner/customer experience by coordinating with internal Huntress teams to deliver solutions that drive long‑term, healthy partner/customer relationships. Responsibilities Elevated Tech Support: Work with product and engineering to elevate and resolve complex technical issues beyond the scope of standard support. Monitor support interactions, serve as an internal advocate for customers, respond to customer escalations and proactively engage as needed. Customer Success: Ensure partners/customers are effectively utilizing Huntress products to achieve their business objectives, provide post‑sales training, and identify opportunities for additional products and expansion through technically led QBRs. Technical Sales Enablement: Participate in events to lead training sessions on product usage and best practices. Partner/Customer Technical Advocacy: Advocate for partner/customer needs within the Huntress organization, acting as a link between our customers and PM by relaying feedback for product improvements. Training/Onboarding: Works with customers through the onboarding phase to establish a positive working relationship, ensure adoption, and accelerate time to value. Develops an understanding of customers’ business needs and educates them on how they can improve their security posture with Huntress. Account Growth: Identifies up‑sell and cross‑sell growth opportunities during technical account reviews. Highly motivated self‑starter with the ability to work independently. Spot opportunities for improvement in a fast‑moving environment. Comfortable traveling 25% of the time and meeting face‑to‑face with customers. Comfortable presenting in front of groups. What You Bring To The Team 2+ years of experience working in Technical Account Management, pre‑sales, or similar work. Experience in the cybersecurity industry and familiarity with cybersecurity frameworks. Excellent communication and presentation skills with the ability to present to a variety of external audiences, including Executive‑level leadership. Effective time management and organizational skills. Preferred Experience Experience with malware, threat intelligence, and/or sandbox analysis. Experience with cloud platforms, including AWS, Azure, GCP, etc. Experience with programming or scripting languages. Familiarity with MSP tools such as RMMs and PSAs. Familiarity with working with SIEM tools like Elastic, Splunk, etc. What We Offer 100% remote work environment - since our founding in 2015. New starter home office set‑up allowance (€480). Generous personal leave entitlements. Digital monthly reimbursement (€111). Travel to the US 1‑2 times/year for various company events. Pension. Access to the BetterUp platform for coaching, personal, and professional growth. Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations If you require reasonable accommodation to complete this application, interview, or pre‑employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non‑accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #J-18808-Ljbffr
A cybersecurity firm is seeking a Technical Account Manager I to join their remote team in Ireland. The successful candidate will act as the primary technical liaison for customers post-sale, ensuring high-quality support and maximizing the value of the Huntress platform. This role requires excellent communication skills, 2+ years of relevant experience, and the ability to work independently while managing customer relationships effectively. This position offers a competitive salary and a fully remote work environment. #J-18808-Ljbffr
A global cybersecurity firm is seeking a Sales Operations Business Partner to enhance business operations and drive revenue success. This remote role involves collaboration between various business units, focusing on data analysis, designing reports, and streamlining initiatives. The ideal candidate will have over 3 years in sales operations, strong analytical skills, and experience with Salesforce and data visualization tools. The position offers flexibility and the chance to significantly impact the organization. #J-18808-Ljbffr
Join to apply for the Sales Operations Business Partner role at Huntress Location: Remote Ireland Compensation Range: €71,000 to €81,000 base plus bonus and equity What We Do Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. Reports to Manager, Sales Operations What You’ll Do The Sales Operations Business Partner, similar to a Sales Operations Analyst, will act as a key liaison between the Revenue Operations team and various business units, including SDRs, Acquisition Sales, Account Management, Customer Success, and Sales Engineers. You will be responsible for helping design and execute strategic initiatives that streamline business operations, enhance performance through data analysis, provide reporting on key metrics & KPIS, and drive the overall success of the company’s revenue-generating activities. This position is a highly collaborative, highly cross‑functional role that allows for much autonomy. On this agile team, you’ll have the opportunity to ‘run your business’ and make an incredible impact for Huntress! Responsibilities Act as a trusted advisor and consultant to the Sales Leadership Team by understanding global business and operational needs. Consolidate insights and recommendations to influence strategic plans while ensuring alignment across all regions. Design, create, and maintain Salesforce reports and dashboards that provide valuable insights into sales performance, revenue metrics, and operational efficiency. Ensure that reports align with business needs and are accessible to key stakeholders. Execute on prioritized projects and initiatives for the EMEA sales leaders by identifying opportunities for high business impact, documenting business requirements and current state operational processes, validating and refining potential solutions through data analysis and stakeholder feedback, and delivering on the appropriate course of action. Identify core areas of improvement for our sales teams, either via process or system enhancements. Assist with CRM hygiene enforcement and coaching with sales managers and leaders. Develop reporting within relevant tools to enable ICs and managers to run their business effectively. Ongoing assessment of meeting/lead distribution to ensure function, equality, and volume for each respective sales position. Book of business analysis to align the correct account managers with the right size and partners to optimize account coverage and growth. What You Bring To The Team 3+ years of experience on sales/revenue operations teams. Comfortable navigating multiple, shifting priorities in a hyper‑growth environment. Experience with sales process, funnel, forecasting, pipeline management, etc. Preferred 2+ years of experience with Salesforce and SFDC reporting. Strong Excel/Google Sheets skills. Experience with data visualization tools such as Sigma, HEX, Looker, Tableau, Power BI, or similar. Strong analytical and problem‑solving skills with the ability to interpret complex data sets. Excellent communication skills with the ability to present findings to both technical and non‑technical stakeholders. A desire to proactively identify, troubleshoot, and solve problems. Ability to work independently and as part of a team in a fast‑paced environment to meet deadlines. What We Offer 100% remote work environment. New starter home office set‑up allowance (€480). Generous personal leave entitlements. Digital monthly reimbursement (€111). Travel to the US 1‑2 times/year for various company events. Pension. Access to the BetterUp platform for coaching, personal, and professional growth. EEO Statement Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations If you require reasonable accommodation to complete this application, interview, or pre‑employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non‑accommodation requests to this inbox will not receive a response. Automated Screening Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #J-18808-Ljbffr
