As a Business Development Representative, your role is to seek out and engage “good fit” companies through strategic prospecting. To do this you will leverage HubSpot’s existing leads and generate new interest through calls, emails, and social media messaging. When connecting with a prospect you will learn about their business challenges to determine whether HubSpot will serve as a solution. When you have identified a qualified prospect, your goal is to concisely communicate the value of HubSpot and gain interest in a deeper conversation with an Account Executive. You will have a working relationship with 2-3 Account Executives. Each day you will collaborate with the Account Executives you support and your fellow BDRs to develop innovative strategies for uncovering new opportunities. What are the responsibilities of a Business Development Representative? In this role, you will need to: Conduct high volume prospecting for qualified leads (new users and potential customers) Work closely and collaboratively with Account Executives to develop and implement appropriate prospect strategies and plans Schedule online product demonstrations for a qualified lead whilst ensuring you meet your monthly goals Understand the customers’ needs and challenges using sales methodologies, i.e. BANT Carry out market research to broaden the customer base of HubSpot What are the role requirements? The desire and commitment to be in Tech Sales Sales/ prospecting experience and experience working in a high-growth, "scale-up" environment, is not required but is a plus Fluency in English (Dutch or other European language proficiency is a plus) A sharp focus on your goals and a strong approach to achieving them The ability to deal and address objections, open to being coached Strong organizational and time management skills Passion for helping businesses grow and curiosity about the tech industry What's in it for you? Hybrid working policy that suits your working preference Amazing colleagues to learn from and having a mentor you can turn to Interactive employee training and a month-long onboarding experience to help you get started A clear career path with regular promotion tracks An education allowance up to €4,250 per year and a free books program so you can keep on learning Unlimited paid vacation days on top of your annual 25 days paid time off Mental health coaching and sessions (Modern Health app) and other health benefits, i.e., Life Assurance, long-term illness cover, fitness reimbursement of up to €250 #J-18808-Ljbffr
Revenue Operations The HubSpot Customer Success Strategy and Operations (CSSO) team is looking for a Strategy and Operations Analyst to join our team. In this role, you will be responsible for Forecasting and Insight generation for Customer Success to drive accurate forecasts of retention metrics. In This Role You Will Provide data-driven, operational and decision-making support to the Customer Success organization and management team Support weekly, monthly and quarterly performance analysis, forecasting and business reviews Develop operational excellence metrics and performance management processes Respond to business requests, compile root cause analyses and solve common issues Support cross-functional programs, processes, and systems to drive performance and productivity improvements We Are Looking For People Who Have A Customer-First mindset and passion for supporting customer-facing teams Strong communication skills and are excited by the prospect of collaborating across HubSpot and translating data into insights Advanced Excel knowledge, SQL, Python, and data visualization software experience (Looker, Tableau, etc.); Experience with R (or similar statistical tools) is a plus Results Orientated; you not only run the numbers but also embrace the responsibility of executing on your recommendations Thrive in a fast-paced working environment, can pivot and work autonomously, and are excited about working in a learning and growth culture Prior experience in management consulting, finance, strategy & ops is a plus Typically requires a Bachelor’s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. Seniority level : Entry level Employment type : Full-time Job function : Management and Manufacturing Industries : Software Development #J-18808-Ljbffr
At HubSpot, we’re invested in helping you grow your career. There are countless ways for employees to learn and skill-up, from master classes to tuition reimbursement, but there is one critical growth opportunity we’re doubling down on: internal mobility. Over the past years we’ve seen countless HubSpotters transfer to new teams within HubSpot. We love that. Whether it’s a lateral move or a promotion, taking on a new career challenge internally is a great opportunity for career growth, but also for HubSpot’s growth. HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Hundreds of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better. We’re looking for a Senior Software Engineer II to join our growing product team. Our office is based in Dublin but if you prefer to work remotely from home, we’re happy to support that too. We are looking for backend engineers who are interested in working in a technically complex domain, who want to challenge existing assumptions/decisions/patterns to drive the best path forward. As a senior engineer, you will: Write and ship production code that has meaningful user and business impact. Envision, build and analyze new features and tools, each contributing to company growth and revenue. Work with a small cross-functional team of engineers, PMs, designers, content designers, and researchers. Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc. Help HubSpot users meet their goals, via changes you’ve made. Implement experiments that give us valuable insights into user behaviour and how to improve their experience. Get exposure to how HubSpot works as a business. You may be a fit if: You have a number of years software development experience. We work with Java, MySQL, AWS, DropWizard, Kafka and Kubernetes on the backend. Experience with specific technologies is secondary to understanding programming fundamentals. You have a strong focus on the user. You can gain empathy for their challenges and understand how they may flow through our product. You not only get excited about big, technical challenges, but also about being very close to the business and our go-to-market strategies. You have or are interested in developing data analysis skills. You’re not afraid to dive into Amplitude, Looker, Excel or other data analysis tools and collaborate with our ops and analytics teams. You are excited about unlocking the potential of AI for supercharging business efficiency. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. #J-18808-Ljbffr
POS-27463 About the Team Help HubSpot’s internal sales teams become the most efficient and effective in the industry by creating AI-powered tools to eliminate repetitive tasks, enhance collaboration, and drive consistent deal progression. Our goal is to enable each sales rep to improve deal velocity, adopt best practices seamlessly, and spend more time engaging with prospects/customers, providing an excellent buying experience. We aim to create a HubSpot CRM that will be an AI-powered Deal partner for our Sales Reps that aligns around three key themes: Assist, Guide, and Coach. Key Expectations for Technical Lead II: A Tech Lead II is a player-coach responsible for leading a small team. They are recognised as high-performing engineers. They collaborate with Product, Design, Data Science, and other Tech Leads in their family to define and share relevant, compelling, and challenging goals for their team. They work across teams with other TLs to resolve cross-team issues. They proactively take ownership of their team’s on-call health and product reliability and quality. They have an interest and opinion in the direction of the product. They do not defer this over to the PM, PD, or others. Instead, they are an active member of the team’s leadership triad, co-setting the direction for the team. They proactively look to grow the members of their team to enable them to take on harder and harder tasks. They are creating and fostering diverse teams and an inclusive culture. We’re looking for: Expertise in JavaScript/TypeScript and React 6+ years of professional front-end development experience, with at least 2 years in a leadership role. Leadership experience and ability to influence technical direction. Strong problem-solving skills and ability to handle ambiguity. Excellent communication and mentoring abilities. Proven track record of delivering high-impact front-end projects. Previous experience working on Generative AI powered solutions a plus #J-18808-Ljbffr
POS-27917 Join HubSpot as a Technical Lead, Backend on the Growth Acquisition team At HubSpot, we're committed to building products that enable millions of businesses to grow better. We are looking for an experienced Technical Lead to join our Backend Engineering team within the Growth Acquisition group. In this role, you will lead efforts to design and implement scalable backend services that drive user acquisition and support HubSpot’s ambitious growth goals. You will collaborate closely with a dynamic team of engineers, marketers, and product specialists to innovate and optimize the systems that power our acquisition strategies.As a Technical Lead, you will provide technical leadership, mentor team members, and play a crucial role in the strategic decision-making process, ensuring our backend technologies meet the demands of a rapidly changing market.If you have a strategic mindset, a passion for backend technologies, and a keen interest in driving user growth, we would love to have you on our team to contribute to HubSpot’s growth journey. Key Expectations for Technical Lead: A Tech Lead is a player-coach responsible for leading a small team. They are recognized as high-performing engineers. They collaborate with Product, Design, Data Science, and other Tech Leads in their family to define and share relevant, compelling, and challenging goals for their team. They work across teams with other TLs to resolve cross-team issues. They proactively take ownership of their team’s on-call health and product reliability and quality. They have an interest and opinion in the direction of the product. They do not defer this over to the PM or PD or others. Instead, they are an active member of the team’s leadership triad, co-setting the direction for the team. They proactively look to grow the members of their team to enable them to take on harder and harder tasks. They are creating and fostering diverse teams and an inclusive culture. We’re looking for: A strong senior engineer with experience leading small teams using Java Open to experimentation and new ways of doing things. Values a working solution much more highly than the optimal solution. A customer-centric attitude and someone who can develop opinions about the HubSpot product An understanding of building reliable systems in a complex architectural space #J-18808-Ljbffr
Note: This position allows you to work either in-office, fully remote or in a hybrid model from Ireland or the UK. In this role you will be responsible for identifying, sourcing, and closing good fit partners for HubSpot as part of the HubSpot Solutions Partner Program. Using strong consultative selling skills, you will balance contacting warm inbound leads as well as sourcing for your own pipeline. You will be responsible for selling the value of HubSpot's software, the inbound methodology, and the Partner Program. During the sales process, you will guide prospective partners as they learn how HubSpot can help them improve their client acquisition rates, client retention rates and overall business profitability. In this role, you’ll get to: Create a large pipeline of leads and opportunities through a combination of outbound and inbound strategies to identify, recruit, and develop prospective high value partners through a defined reseller acquisition process. Dissect a partner's business goals and help them develop a better plan for achieving them. Become an expert at presenting how the inbound methodology and HubSpot's software can help a partner improve the fundamentals of their business. Close new business at or above quota level by identifying partners who are willing to invest both time and money in leveraging our software and training. Work with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products. Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. We are looking for people who: Have the desire and commitment to do what it takes to be successful in sales. Have a positive outlook and a strong ability to take responsibility for their successes and failures. Have exceptional consultative selling skills and closing skills. Have a sharp focus on their goals and a belief that their daily, weekly and monthly activities will help achieve them. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. #J-18808-Ljbffr
POS-26070 We’re looking to add a Staff Engineer to the Flywheel Partner Product group. Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. Very complex problems can include those that are very broad, very deep, or problems that require spanning across many teams. The Flywheel Product Team is responsible for spinning HubSpot’s enterprise Flywheel faster. We support HubSpot’s front-line reps, ops teams, and partners to maximize their efficiency and deliver unparalleled value to customers at scale. The Partner Product Group within Flywheel Product is dedicated to accelerating HubSpot’s global growth by equipping Partners with innovative product experiences and unified data insights to enhance their go-to-market efficiency and drive customer value. We develop systems that enable effective collaboration between HubSpot Reps and Partners, offering tools that enable our partners to scale their businesses. By joining our team, you’ll gain expertise across a wide array of the HubSpot product suite, technologies, and problem spaces, and see the impact of your work on the engine that drives HubSpot! As a Staff Software Engineer on Flywheel, you will: Write and ship production code that has meaningful user and business impact. Envision, build and analyze new features and tools, each contributing to company growth and revenue. Work with a small cross-functional team of engineers, PMs, designers, content designers, and researchers. Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc. Help HubSpot users meet their goals, via changes you’ve made. Implement experiments that give us valuable insights into user behavior and how to improve their experience. Get exposure to how HubSpot works as a business. Be empowered to show up as your authentic self and choose a work style and location where you can do your best work , whether that’s at home, in an office, or a blend of the two. We’re not just looking for engineers with many years of experience. Instead, we’re looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them. We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more. What we’d like to see: A passion for clean, scalable code and for product feature development and product innovation. Experience working closely with, and contributing ideas and feedback to, product management and designers to help create a solution to exceed our customer's needs. The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture. Coaching and mentorship experience. A track record in partnering successfully with recruiting to build remarkable engineering teams. #J-18808-Ljbffr
POS-26083 Technical Lead I, Backend Software Development - Infrastructure HubSpot’s Developer Acceleration teams are charged with making the developer experience at HubSpot world-class. We want building, deploying, and monitoring our software to be as easy, fun, and frictionless as possible for our teams. We manage thousands of instances and services in the cloud in a way that’s transparent to our developers, and need your help to scale our platform. On top of web services, we also build tools that reside on our developers’ machines to save time. Even better, we excitedly share our platform technologies not just within HubSpot, but also to the world at large via open-source projects and conference talks. We’ve open-sourced some of our key platform tools, Singularity , an easy-to-use tool for running and scheduling Mesos tasks, and Baragon , a system for programmatically updating load balancer configurations. We are looking for a Technical Lead to work as part of the developers' experience metrics team. The team's mission is to collect metrics and build powerful tooling to enable engineers to be more efficient and effective at achieving their goals. An engineer joining this team will: Improve our pipeline to collect DevOps metrics. Integrate new data sources into our datalake to help teams find bottlenecks and improve their effectiveness. Build tools that help engineers tackle challenges or bottlenecks highlighted by metrics. As a Technical Lead , your role will involve designing and solving problems in large, distributed systems. This is a Software Engineering role where around 70% of your time will be spent on hands-on coding/developing software in Java and SQL. Your responsibilities will include: Leading a small team of engineers where autonomy and flexibility are core values. Helping set the direction for the continued evolution of backend development at HubSpot. Having previous team, technical, or pod lead experience is preferred - managing engineers or projects and taking responsibility for the team’s software design and delivery. Maintaining a passion to contribute to the code base; this is a hands-on role. Comfort performing code reviews for engineers at all levels. Coaching and mentorship experience. Having a history of developing solutions to problems that have had an outsized impact on the organization’s business goals. Demonstrating strong ownership of projects end to end, with a track record of successfully rolling out infrastructure and collaborating with multiple Engineering teams to deliver successful solutions. Designing robust data models to represent complex domain data that scales effectively as use cases evolve. Wishing to stay hands-on in all technical aspects while leading a team of engineers and collaborating cross-functionally with internal stakeholders. Regularly mentoring and teaching engineers in their areas of expertise. Proven ability to solve complicated technical problems and analyze trade-offs with empathy for the developers. #J-18808-Ljbffr
Thanks to our employees' feedback, HubSpot has been named the #5 Best Leadership Team in 2024 by Comparably! However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. HubSpot’s mission is to help millions of companies Grow Better. We believe machine learning (ML) and AI will allow our Go-to-Market (GTM) teams to more effectively serve even more companies. We’re seeking a talented, experienced Senior ML Engineer to join our Data, Systems & Intelligence (DSI) team to support internal Sales and Customer Success (CS) clients through the delivery of scalable AI/ML and other data products to improve the efficiency and efficacy of frontline Sales and Customer Success reps and solve for their pain points. You will be joining a high-growth, high-powered team of Data Scientists, ML Engineers, and Analytic Engineers that deeply values intellectual curiosity, collaboration, and autonomy. You will have an enormous impact in a rapidly growing space–we’ve got big plans and want talented, passionate engineers to help us achieve them. In addition to working within the team, you will embed with our Flywheel Product team of Backend Engineers building ML/AI-driven solutions for CS reps. HubSpot is early in its internal ML/AI maturity curve, which provides a unique opportunity for big impact. Objectives of this Role Build, train, evaluate, and deploy ML models and generative AI (GAI) solutions at scale. Work with complex datasets (both structured and unstructured) to extract relevant features and insights. Conduct experiments and evaluations of ML and generative AI models, using statistical methods and visualization tools to assess performance and identify areas for improvement. Train and fine-tune LLMs for specific, tailored use cases. Build strong relationships with internal stakeholders and develop a deep understanding of their business problems. Keep current with the research and trends in AI/ML/GAI, and contribute to the development of new algorithms and techniques. Participate in code reviews, testing, and documentation activities, ensuring high quality and maintainability of the codebase. Mentor other junior ML Engineers and Data Scientists to improve their coding proficiency, algorithmic efficiency and general knowledge of the rapidly evolving field. About you: Degree in computer science, statistics, applied mathematics, economics, or other quantitative discipline. 3+ years experience in machine learning with multiple models deployed in operational settings. Expert knowledge of a breadth of machine learning/AI techniques and a thorough understanding of the best approach to use for a given situation. Strong familiarity of Python programming and ML frameworks (Scikit-learn, TensorFlow, PyTorch, HuggingFace, etc.). Familiarity with CI/CD systems (e.g. GitHub Actions, Jenkins, CircleCI, etc.). Familiarity with monitoring & alerting systems (DataDog, Monte Carlo, Cloudwatch). Familiarity with Snowflake, SQL, as well as DBT and jinja templating. Familiarity with standard ML deployment stack (Docker, Kubernetes, Spark, dask, etc.). Ability to own a software project from planning to maintenance. Agile or scrum familiarity preferred. Works well with backend/frontend/full stack engineers. Able to clearly communicate technical concepts to business leaders. Creative, collaborative problem solver with experience delivering iterative solutions to difficult problems. Familiarity with Java. Experience working with Kafka or other streaming data. Prior academic or industrial experience with LLMs or RAG flows. Prior experience supporting GTM teams or functions, especially in B2B SaaS companies. Familiarity with vector databases. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. About HubSpot HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you. You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. #J-18808-Ljbffr
935274 About HubSpot Product The HubSpot Product team is passionate about building tools that help small and medium-sized businesses market, sell, serve their customers, and ultimately grow better. We build for more than 65,000 customers in over 100 countries around the world. Our product leaders have a few things in common: they are strong visionaries with previous success in defining a strategic roadmap, delivering a business plan, and positioning a product in the market successfully. They are able to work autonomously, lead transparently, and they prioritize product and people over strict processes . If you’re an experienced product leader who has depth in building and leading teams, in addition to managing product and excelling at go-to-market initiatives, we want to talk to you. About the Team As the leader of the Growth Onboarding Group, you will define the future of product-led, AI-powered Onboarding for HubSpot. We believe the traditional services delivery model is being disrupted, and that in the age of AI every company should be able to get up and running and deploy software to their teams within days. This is an opportunity to drive meaningful impact with a scale-up stage initiative, helping us grow from “1 to N” with an AI-led, human assisted onboarding strategy. By reimagining how AI can power personalized and automated onboarding at scale, building and optimizing best-in-class user activation experiences and flows, and leading a team of Growth Product Managers, you’ll help HubSpot increase activation and engagement, expand the market opportunity via self-serve capabilities, and deliver meaningful customer and business impact in one of the most important strategic investment areas for HubSpot. In this role, you’ll get to: Partner closely with Engineering, Design, and Go-to-Market teams to define the multi-year onboarding vision and strategy to disrupt the traditional services delivery model across downmarket and upmarket segments and our paid product tiers. Drive the exploration, invention, research, and development of how buyers and users will onboard onto B2B software in the age of AI. Work with groups and leaders across HubSpot to build and optimize easy, fast, and delightful activation and onboarding flows across all HubSpot products. Lead a cross organizational team to execute and deliver a game changing product with impact well beyond the bounds of Growth Help transform the Growth Onboarding Group from a traditional Growth organization to a platform group who can scale their impact across segments and teams. Partner with engineering and design leads to build a healthy and high performing group culture. Lead a team of talented Product Managers, helping them learn and grow within HubSpot, while continuing to add great new talent to the organization. We are looking for people who have: Experience. A proven track record of building and leading product teams, preferably in the AI, onboarding, or Growth space. A Customer Mindset. You deeply obsess about customer needs, desires and motivations. Excellent Product Taste. You love creating beautiful, delightful experiences for users. You are up to date on trends in the SaaS and AI industries, have deep intuition for user expectations and can intertwine product strategy with designing delightful experiences that help customers achieve their goals. A Winning Mindset. You want to be the best at what you do, you are not afraid to make bold bets, and you don’t shy away from changing how the world works. A Growth Mindset. You are curious, open-minded, willing to challenge assumptions, and believe that learning is better than being right. Excellent verbal and written communication skills. You can craft presentations and stories that provide a compelling vision and strategy for achieving our business and customer gaols, and sharing them with stakeholders to influence and align. You are not afraid to defend you ideas to key stakeholders. Desire and demonstrated ability to set an ambitious north star and drive a team to achieve it in an innovative and fast-paced environment Proven leadership skills, and the ability to make decisions, test assumptions, and iterate - often without perfect information. A leader who shares our HEART values #J-18808-Ljbffr
