Head of Service Users Experience and Concerns Location: Dublin, Cork or Galway Grade: Statistician Senior Tenure: Permanent The Head of Service Users Experience and Concerns will be responsible for leading a team of Regional Managers to oversee the receipt and management of unsolicited information including queries management, management of certain notifications from providers, the Protected Disclosures function and the new function of the investigation of specific instances in nursing homes under the Patient Safety Act. The post holder will also support Healthcare Regulation Directorate in relation unsolicited receipt of information, queries and Protected Disclosures received for that directorate. This unit is constantly engaging with services users, service providers and the general public and is pivotal in ensuring that HIQA function and purpose is communicated in an open, transparent and timely manner. Essential: Degree qualification (Level 8 on the National Framework of Qualifications or equivalent) in a Health or social care related field relevant for the post of Regulatory Oversight and Assurance and Full and current driving licence and have access to your own transport and At least three years' experience working in a leadership position in an acute health, social care or regulatory, or other setting deemed relevant to the post Benefits of working at HIQA: Permanent position 30 days annual leave Pension Scheme Learning and Development Opportunities Well-being Programme Social Club Employee Assistance Programme Academic Education Support Scheme Full details and application form at Careers with HIQA ( The completed application form must be submitted by 12 noon Wednesday 7th January 2026. Only web applications fully completed on Careers with HIQA ( will be accepted. CVs will not be accepted. The Health Information and Quality Authority is an equal opportunities employer. Ceannasa ar Eispéireas agus Imn sideoir Seirbhse Lthair: Baile tha Cliath, Corcaigh n Gaillimh Grd: Staitisteoir Sinsearach Tionacht: Buan Beidh an Ceannasa ar Eispéireas agus Imn sideoir Seirbhse freagrach as foireann Bainisteoir Réiginacha a stiradh chun maoirseacht a dhéanamh ar fhil agus bainisti faisnéise nr iarradh, bainisti ceisteanna san ireamh, ar bhainisti fgra irithe sholthraithe, ar fheidhm na Nochta Cosanta agus ar fheidhm nua an fhiosrchin faoi eachtra sonracha i dtithe altranais faoin Acht um Shbhilteacht Othar. Tacidh sealbhir an phoist chomh maith leis an Stirthireacht um Rialil Craim Slinte i dtaca le faisnéis a fhil nr iarradh, ceisteanna agus Nochta Cosanta a fhaightear ar son na Stirthireachta sin. Bonn an t-aonad seo i gcna i dteagmhil le hsideoir seirbhs, le solthraithe seirbhse agus leis an bpobal i gcoitinne agus t sé rthbhachtach chun a chinnti go gcuirtear feidhm agus cuspir HIQA in il ar bhealach oscailte, trédhearcach agus trthil. Riachtanach: Cilocht chéime (Leibhéal 8 ar an gCreat Nisinta Cilochta n a chomhionann) i ndiscipln a bhaineann leis an tSlinte n leis an gCram Sisialta at bhartha don phost i Maoirseacht agus Dearbh Rialla agus Ceadnas tiomna iomln at i bhfeidhm faoi lthair, agus rochtain ar d'iompar féin agus Taith tr bliana ar a laghad ar obair i bpost ceannaireachta i suomh géarchraim slinte, craim shisialta n rialla, n i suomh eile a mheastar a bheith bhartha don phost Tairbh de bheith ag obair ag HIQA: Post buan 30 l de shaoire bhliantil Scéim Pinsin Deiseanna Foghlama agus Forbartha Clr Folline Club Sisialta Clr Cnaimh d'Fhostaithe Scéim Tacaochta don Oideachas Acadil T na sonra iomlna agus an fhoirm iarratais ar fil ag Gairmréimeanna in HIQA ( N mr an fhoirm iarratais chomhlnaithe a chur isteach faoi 12 men lae Dé Céadaoin, 7 Eanir 2026. N ghlacfar ach le hiarratais ghréasin at comhlnaithe go hiomln ar Careers with HIQA ( N ghlacfar le CVanna. Is fostir comhionannas deiseanna é an tdars um Fhaisnéis agus Cilocht Slinte. #IJAdvantage To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Payroll and Pension Specialist Location: Cork Grade: Higher Executive Officer Tenure: Permanent This position of Payroll and Pension Specialist will report to the Accounting Manager and will share responsibility for ensuring timely and accurate monthly payroll to HIQA's employees, pensioners and board members. The role will support prompt responses to employee queries regarding payroll and pension entitlements and retirement planning, including Pension Ombudsman decisions. The role will share the active engagement with and management of the two external services providers (monthly payroll via managed payroll service and expert public sector pension services) on a routine and prompt basis. This role will also support in the verification process associated with the managed services provider changing, after normal procurement processes conclude. The roles will share in supporting all audits and any queries resulting from these important processes. It will also foster and maintain good working relationships with internal and external stakeholders, such as HIQA colleagues, HIQA HR, payroll bureau, Irish Revenue and pension services advisors. Essential: Minimum level 6 Payroll qualification (on the National Framework of Qualifications) or an equivalent payroll qualification deemed relevant by the Authority and Minimum of three years' experience of processing and managing payroll systems deemed relevant by the Authority, adhering to Irish payroll legislation and Minimum of three years' experience using computerised payroll system and Minimum of three years' experience using Microsoft Office such as excel/word/email Benefits of working at HIQA: Permanent position 29 days annual leave Pension Scheme Learning and Development Opportunities Well-being Programme Social Club Employee Assistance Programme Academic Education Support Scheme Full details and application form at Careers with HIQA ( The completed application form must be submitted by 12 noon Wednesday 7th January 2026. Only web applications fully completed on Careers with HIQA ( will be accepted. CVs will not be accepted. The Health Information and Quality Authority is an equal opportunities employer. Speisialtir Prolla agus Pinsin Lthair: Corcaigh Grd: Ardoifigeach Feidhmichin Tionacht: Buan Beidh an Speisialtir Prolla agus Pinsin freagrach don Bhainisteoir Cuntasaochta agus roinnfidh sé/s an fhreagracht as prolla mosil trthil agus cruinn a chinnti d'fhostaithe, do phinsinéir agus do chomhalta boird HIQA. Tacidh an rl le freagrachta pras ar cheisteanna fhostaithe maidir le teidlochta prolla agus pinsin agus pleanil scoir, cinnt an Ombudsman Pinsin san ireamh. Leis an rl roinnfear rannphirteachas gnomhach an d sholthra seirbhse (prolla mosil tr sheirbhs prolla bainistithe agus sainseirbhs pinsin na hearnla poibl) agus a mbainisti ar bhonn rialta agus trthil. Tacidh an rl seo chomh maith leis an bpriseas forchin a bhaineann le hathr solthra seirbhs bainistithe, tar éis gnthphrisis solthair a chur i gcrch. Comhoibreoidh an rl chun tac le gach inichadh agus le haon cheist a leanann as na prisis thbhachtacha sin. Cothidh sé dea-chaidrimh oibre le pirtithe leasmhara seachtracha agus coinneoidh sé na caidrimh sin ar bun, amhail comhghleacaithe HIQA, acmhainn daonna HIQA, an oifig phrolla, na Coimisinéir Ioncaim agus comhairleoir seirbhs pinsin. Riachtanach: Cilocht Phrolla leibhéal 6 ar a laghad (ar an gCreat Nisinta Cilochta) n cilocht phrolla chomhionann i ndiscipln a mheasann an tdars a bheith bhartha agus Taith tr bliana ar a laghad i bpriseil agus i mbainisti cras prolla a mheasann an tdars a bheith bhartha, de réir reachtaocht phrolla ireannach agus Taith tr bliana ar a laghad le cras prolla romhairithe agus Taith tr bliana ar a laghad le Microsoft Office amhail excel/word/r-phost Tairbh de bheith ag obair ag HIQA: Post buan 29 l de shaoire bhliantil Scéim Pinsin Deiseanna Foghlama agus Forbartha Clr Folline Club Sisialta Clr Cnaimh d'Fhostaithe Scéim Tacaochta don Oideachas Acadil T na sonra iomlna agus an fhoirm iarratais ar fil ag Gairmréimeanna in HIQA ( N mr an fhoirm iarratais chomhlnaithe a chur isteach faoi 12 men lae Dé Céadaoin, 7 Eanir 2026. N ghlacfar ach le hiarratais ghréasin at comhlnaithe go hiomln ar Careers with HIQA ( N ghlacfar le CVanna. Is fostir comhionannas deiseanna é an tdars um Fhaisnéis agus Cilocht Slinte. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
