HERITAGE TEA PTE. LTD. in Dublin is seeking an experienced Operations Manager for their food and beverage operations. The role involves overseeing daily activities, ensuring health compliance, managing inventory, and leading a team. Candidates should have a minimum of 5 years' experience in a similar role and strong organizational and leadership skills. The position offers a dynamic environment with responsibilities that include staff training and addressing customer inquiries promptly. #J-18808-Ljbffr
Responsibilities Oversee daily front-of-house and back-of-house (kitchen) activities. Ensure compliance with health, safety, and sanitation regulations. Optimize service speed and workflow, particularly during peak hours. Recruit, train, and supervise staff. Create staff duty rosters and schedules. Control operational costs and minimize waste. Prepare and analyze reports on revenues and expenses, manage inventory Maintain high standards of food quality and service. Address customer complaints and inquiries promptly. Maintain the cleanliness and appearance of the dining area. Develop marketing initiatives to increase customer traffic. Requirements Minimum 5 years experience in the similar role in the F&B industry Strong knowledge of food safetyregulations and procedures Proficient in inventory management, cost control, and budgeting. Excellent organizational and leadership skills. Exceptional customer service and communication abilities. Ability to work in a fast-paced, highpressure environment. Available to work on week ends and public holidays #J-18808-Ljbffr
