A global IT services company in Dublin is looking for an IT Support Engineer to provide on-site support for a leading financial organisation. You will resolve technical issues collaboratively with users, ensuring excellent customer service. Candidates should be comfortable with various technologies and have experience in hands-on problem solving. Join an enthusiastic team and make a positive impact in IT support. #J-18808-Ljbffr
IT Support Engineer - Dublin, Ireland Enthuse customers and provide best experience through best in class hardware, software and technical support services Contact us directly if you have any questions about this open job position Experience resolving problems sitting with the user Strong Customer-centric levels of service Comfortable in a number of deskside technologies Due to the varied nature of the role, it may be subject to enhanced referencing or vetting Joining at the beginning of a new and exciting global contract, you will be a integral part of a broader, yet highly committed support team, working directly onsite to provide dedicated support services for a Global Risk Management & Financial services organisation. You will be fully supported by your Service Delivery Manager, and your colleagues in every aspect of your work with the client. You will be assigned various tickets throughout the day, addressing each one sympathetically, pragmatically and principally, with a strong sense of customer service – leaving each ticket not only resolved, but with a smile on the user’s face – a job well done. Your role is a varied, and will typically include the following: With-User support IMACD IT Asset Management Be part of us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. Buddy program Internal career development program Onboarding program I want to be considered for future recruitment. Read more. #J-18808-Ljbffr
