Trade Counter Sales Assistant - Cherry Orchard Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide. Our Heat Merchants branch in Cherry Orchard, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. You will assist in dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch. COMPANY BENEFITS: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Excellent remuneration package Bonus Scheme (Performance related) Commission (Products Plus Sales Incentive Scheme) No late nights, No working on Sundays/Bank holidays 21 days annual leave (Increases with Service to a max of 25) Life cover Employer Contribution to pension scheme Company Sick Pay Scheme EAP (Employee Assistance Programme) Wellness Initiatives Further education support Career Progression Store discount Benefix (Employee Benefits, Wellbeing and Discounts Platform) GoodHabitz (platform provides unlimited access to a wide range of interactive online courses, enabling the development of new soft skills) JOB SPECIFICATION Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations and ensure maximum level of sales and margin Offer alternative products, up-sell where possible, promote own brands and cross brand sales Understand customers expectations and needs Keep customers updated on orders and deliveries Monitor quotes won /lost Monitor customer orders and deliveries Stay updated with product knowledge and branch costs and targets Adhere to health, safety and environment rules and regulations Any other reasonable duties which may arise Please note the above list is not intended to capture every detail of your role but the main areas of responsibility: Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Previous customer facing experience in a trade environment or similar environment Must be extremely customer focused and results driven Flexible approach to work Team Player Excellent communication skills Desirable Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry Forklift experience Forklift licence Safe pass Full Driver's Licence Additional Information: Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Manual handling forms an integral part of this role. Manual handling tasks must be performed within individual comfort levelsno one is expected to lift anything they are not comfortable carrying. While general guidelines suggest limits of 25 kg for men and 16 kg for women, all lifting must comply with risk assessments and safe handling practices. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeingof their colleagues and working together to provideexceptional service to our customers. It also means being part of a culture in which wenurture potential so that of others can be fully reached. We achieve this by always treating everyone withfairness and respect whilst working to have apositive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
Trade Counter Sales Assistant - Mullingar eat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide. Our Heat Merchants branch in Mullingar, Co Westmeath, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. The sucessful candidate will be responsible for dealing with day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch. COMPANY BENEFITS: Competitive remuneration Bonus Scheme (Performance related) Monday to Friday (plus Saturday rotation working from 9-12pm, hours worked paid at time+half) Employer Contribution to pension scheme 21 days annual leave increasing to 25 with length of service EAP (Employee Assistance Programme) Wellness initiatives Life cover Store discount Further education support Training & Development Career progression Benefix (Employee Benefits, Wellbeing and Discounts Platform) GoodHabitz (platform provides unlimited access to a wide range of interactive online courses, enabling the development of new soft skills) JOB SPECIFICATION Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations Understand customers expectations and needs Offer alternative products, up-sell where possible, promote own brands and cross brand sales Keep customers updated on orders and deliveries Monitor quotes won /lost Monitor customer orders and deliveries Assistant with stores/deliveries as and when required Stay updated with product knowledge and branch costs and targets Adhere to health, safety and environment rules and regulations Any other reasonable duties which may arise Please note the above list is not intended to capture every detail of your role but the main areas of responsibility: Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Previous customer facing experience, in a trade environment preferably Must be extremely customer focused and results driven Flexible approach to work Full clean valid drivers license Proficiency in Computurs Desirable Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry Forklift experience Forklift licence Additional Information: Interested applicants should send their CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Manual handling forms an integral part of this role. Manual handling tasks must be performed within individual comfort levelsno one is expected to lift anything they are not comfortable carrying. While general guidelines suggest limits of 25 kg for men and 16 kg for women, all lifting must comply with risk assessments and safe handling practices. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeing of their colleagues and working together to provideexceptional serviceto our customers. It also means being part of a culture in which wenurture potentialso that of others can be fully reached. We achieve this by always treating everyone withfairness and respectwhilst working to have apositive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
Warehouse Operative - Athlone Heat Merchants Group trades in 42 outlets around Ireland as Heat Merchants, Bathroom Merchants and Tubs & Tiles. The group has 30 Heat Merchants branches and 12 Tubs & Tiles showrooms supported by a central warehouse and distribution hub based in Athlone. The Groups business support services and technical design hub are based in offices in Athlone and Balbriggan. Heat Merchants Group currently have a vacancy for a Warehouse Operative to join the warehouse & distribution centre in Athlone, Co Westmeath. Please note that CV applications must be up-to-date when submitting it through this platform. Company Benefits: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Monday to Friday 39 Hour Contract Bonus Scheme (Performance related) Employer Contribution to pension scheme 21 days annual leave increasing to 25 with length of service EAP (Employee Assistance Programme) Wellness initiatives Life cover Store discount Further education support Career Progression Benifex (online discount portal) Goodhabitz (learning and development platform) OVERALL PURPOSE OF THE JOB Goods Outwards: The Warehouse Operative will be responsible for picking, packing and labelling goods going out to our branch network. Goods Inwards: The Warehouse Operative will be responsible for unloading, labelling and putting deliveries into stock JOB SPECIFICATION Print orders received daily and confirm, pick and dispatch as required Build pallets with orders for the branch network and label accordingly Hood and wrap pallets ensuring they are safe for loading and transport Correct reporting of damaged stock Housekeeping - everyone is responsible for keeping the aisles and areas free from debris and trip hazards. Participate in stock take when required Adherence of all Health & Safety rules and procedures Please note that the above list is not intended to capture every detail of your role but the main areas of responsibility. PERSON SPECIFICATION The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential A minimum of 6 months previous experience in same or similar role to include a high degree of manual handling Posses a high level of attention to detail Ability to demonstrate customer focus Good Team Player Ability to use a computer (basic level) Desirable Ride on power pallet truck experience Previous experience and/ or product knowledge from within the heating and plumbing industry Forklift experience Additional Information: Interested applicants should send their up to date C.V. and cover letter clearly outlining how they meet the requirements of the role through this website. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Manual handling forms an integral part of this role. Manual handling tasks must be performed within individual comfort levelsno one is expected to lift anything they are not comfortable carrying. While general guidelines suggest limits of 25 kg for men and 16 kg for women, all lifting must comply with risk assessments and safe handling practices. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeing of their colleagues and working together to provideexceptional service to our customers. It also means being part of a culture in which wenurture potential so that of others can be fully reached. We achieve this by always treating everyone withfairness and respect whilst working to have apositive impact on the communities we serve. Heat Merchants Group is an equal opportunities employer.
Van Driver/Stores Person (Part-time) - Clonmel Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide. Heat Merchants in Clonmel, Co Tipperary currently have an excellent opportunity for a Part-time Van Driver/Stores Person to join the team. This is a varied role offering exposure to variety of different roles within the branch. The successful candidate will be responsible for deliveries for the branch, organizing the stores area of the branch and assist on the counter as and when required. COMPANY BENEFITS: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Competitive remuneration Bonus Scheme (Performance related) Part-time hours No late nights/no working on Sundays or Bank Holidays Company Sick pay benefit scheme Enhanced Family Leaves 21 days annual leave increasing to 25 with length of service EAP (Employee Assistance Programme) Wellness initiatives Life cover Store discount Further education support Career Progression Benefix (Employee Benefits, Wellbeing and Discounts Platform) Good Habitz (access to an unlimited wide range of interactive online courses) JOB SPECIFICATION Ensure timely and accurate delivery of products to our customers, maintaining high standards of service and reliability. Proactively communicate with customers regarding order status, delivery schedules, and any changes or delays. Monitor and manage customer orders and deliveries, ensuring accuracy and efficiency throughout the process. Receive and unload deliveries, placing stock in designated physical locations and accurately recording inventory on the ERP system. Report damaged or faulty stock promptly, and coordinate returns to the Central Warehouse in line with company procedures. Maintain a clean and safe stores environment, ensuring walkways are clear of hazards and stock is stored correctly. Support sales activities, responding to customer enquiries via phone or in person at the counter as and when needed. Participate in cycle counts, assisting with preparation, counting, and reconciliation as required. Adhere to Health & Safety regulations and company policies, promoting a safe and compliant workplace. Carry out additional duties as reasonably assigned by management to support operational needs. Please note that the above list is not intended to capture every detail of your role but the main areas of responsibility. PERSON SPECIFICATION The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Full, Clean Valid Driving License (B License required) Previous experience in stores area or warehouse Previous driving experience Previous experience in driving a forklift Basic level of computer literacy Desirable Previous experience within the Heating/Plumbing industry Previous experience of driving a box body type van Hold a current forklift licence Manual Handling Certificate Current Safe Pass Additional Information: Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respectwhilst working to have a positive impacton the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
