Tubs & Tiles is Irelands leading supplier of tiles and everything you need for your bathroom. Our tiles are sourced exclusively from trusted manufacturers in Spain and Italy so our customers are assured of only the best quality of tiles that will last a lifetime. Due to the ongoing success of our showroom in Eastgate Retail Park and recent additional investments in the branch, we are looking to hire an experienced Showroom Sales Consultant to help support our continued growth. The successful candidate will have the opportunity to develop and demonstrate their selling and customer service skills in a stunning, high end showroom environment. As a key member of the team you will engage with customers to understand and deliver their expectations in order to achieve sales targets for the business and to uphold our first class customer service reputation. This branch is opened across 7 days, therefore requiring the candidate to be flexible. See website for opening hours. COMPANY BENEFITS: Attractive Competitive remuneration package Attractive Commission plus Sales incentive scheme No late nights Free On-site Car Parking Employer Contribution to pension scheme Company Sick Pay beneift scheme Enahanced Family Leaves Life cover Store discount 21 days annual leave (increases with length of service) EAP (Employee Assistance Programme) Wellness Initiatives Further education support Training & Development Career progression Benefix (Employee Benefits, Wellbeing and Discounts Platform) GoodHabitz (platform provides unlimited access to a wide range of interactive online courses, enabling the development of new soft skills) JOB SPECIFICATION Respond to sales enquiries either by phone or direct with customers and provide advice and information in a professional and timely manner. Deliver an excellent standard of customer service for every sale, regardless of size. Actively engage with customers in such as way that you understand their needs and expectations and bring their ideas to life while demonstrating passion for the products you are recommending. Through selling the full range of products on offer; meet or exceed individual sales and margin targets and contribute to the overall team performance. Offer alternative products, up-sell when possible, promote own brands and cross brand sales. Produce appropriate quotations in line with customer budgets and within the price boundaries set by the Company. Ensure all quotations are followed up in a timely manner. Monitor customer orders and deliveries and keep customers updated on the same. Resolve order and delivery issues, and take responsibility for the same. Assist with the day to day running of the branch and help maintain the high standards for the showroom in terms of appearance by carrying out non sales responsibilities as and when required. Adhere to all Company policies and procedures. Any other duties as reasonably requested by Management. Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility. Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Previous experience in an environment, with direct customer engagement, where top class standards of customer service is required Possess retail sales experience and be passionate about selling Friendly and engaging demeanour A team player with excellent communication and interpersonal skills A high level of organisation skills A high standard of computer skills Desirable Previous high end retail sales experience Tile and sanitary ware industry experience Bathroom and Kitchen Design Additional Information: Interested applicants should send their up-to-date CV and cover letter through this website, clearly outlining how they meet the requirements of the role. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respectwhilst working to have a positive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
Tubs & Tiles, Irelands largest tile and bathroom provider, is opening a brand-new, state-of-the-art showroom in Kilkenny this November and we want YOU to be part of it! Were looking for a Showroom Sales Consultant whos passionate about design, customer service, and creating beautiful spaces. ? Why join us? ? Be part of a trusted brand with 40+ years of expertise ? Work in a cutting-edge showroom environment ? Help customers bring their dream bathrooms and interiors to life ? Build your career with a company that values innovation and style COMPANY BENEFITS: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Attractive Competitive remuneration package Attractive Commission plus Sales incentive scheme No late nights Free On-site Car Parking Employer Contribution to pension scheme Company Sick Pay Benefits Scheme Enhanced Family Leaves Life cover Branch discount 21 days annual leave (increasing to 25 days with length of service) EAP (Employee Assistance Programme) Wellness Initiatives Further education support Career progression Training & Development Benifex (online discount portal) Goodhabitz (learning and development platform) JOB SPECIFICATION Engage with customers in a warm, professional manner in person and over the phone offering expert advice and product information. Deliver an exceptional standard of customer service for every sale, no matter the size. Take time to understand customer needs, inspire ideas, and recommend stylish, functional solutions with genuine enthusiasm. Drive sales by promoting the full product range, meeting or exceeding individual targets, and contributing to overall team success. Upsell and cross-sell where appropriate, including promoting own-brand and complementary products. Prepare accurate quotations aligned with customer budgets and company pricing guidelines. up on quotations and customer enquiries in a timely and proactive manner. Monitor orders and deliveries, keeping customers informed and resolving any issues with ownership and care. Support the day-to-day operations of the showroom, maintaining high standards of presentation and cleanliness. Adhere to all company policies and procedures. Carry out additional duties as reasonably requested by management. Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility. Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Previous experience in an environment, with direct customer engagement, where top class standards of customer service is required Possess retail sales experience and be passionate about selling Friendly and engaging demeanour A team player with excellent communication and interpersonal skills A high level of organisation skills Proficiency in Computers Desirable Previous high end retail sales experience Tile and sanitary ware industry experience Bathroom and Kitchen Design Additional Information: Interested applicants should send their up-to-date CV and cover letter through this website, clearly outlining how they meet the requirements of the role. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeing of their colleagues and working together to provideexceptional service to our customers. It also means being part of a culture in which wenurture potential so that of others can be fully reached. We achieve this by always treating everyone withfairness and respect whilst working to have apositive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
Tubs & Tiles is Irelands leading supplier of tiles and everything you need for your bathroom. Our tiles are sourced exclusively from trusted manufacturers in Spain and Italy so our customers are assured of only the best quality of tiles that will last a lifetime. Were excited to announce an opportunity for a Branch Manager at our Tubs & Tiles Sandyford location, following an internal promotion. This is a fantastic chance to lead a dynamic team in one of our high end showrooms, driving performance, customer experience, and operational excellence. COMPANY BENEFITS: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Competitive remuneration package Performance Bonus plus Commission 21 days annual leave (increasing to 25 days with length of service) No late nights/No Sunday shifts/No working on Bank Holidays Free On-site Car Parking Employer Contribution to pension scheme Company Sick pay scheme Life cover Enhanced Family Leaves EAP (Employee Assistance Programme) Wellness initiatives Store discount Further education support Benifex (online discount portal) Goodhabitz (learning and development platform) OVERALL PURPOSE OF THE JOB The Branch Manager will be responsible for the day to day running of the showroom and delivering key performance indicators for the business including profitability, sales, margin, stock management, customer service, health & safety and people management. JOB SPECIFICATION Manages and controls the showrooms day to day activities, in line with operating processes and procedures Facilitate and drive sales within the branch whilst trying to maximise margins Meet or exceed targets as set by the Line Manager Understand and be able to interrogate the branch P&L and monitor sales, margin and costs Strive to have the branch as cost efficient as possible In store marketing and merchandising Identify where improvements can be made and escalate when necessary to ensure the improvements are actioned where possible Identify customer needs and requirements to maximize sales Build and maintain relationships with customers Stock control and stock management Ensure security measures adhered to at all times Ensure that branch administration is kept up to date and that requests for information from both internal and external customers are responded to promptly. Manage and motivate staff and liaise with the HR Team when necessary Adherence to and implementation of Health & Safety rules and procedures Please note that the above list is not intended to capture every detail of your role but the main areas of responsibility. PERSON SPECIFICATION Essential Previous management or supervisory experience Proven track record in sales and achieving targets Enthusiastic and sales driven person Excellent communication and interpersonal skills Excellent time management & organisational skills A good level of IT literacy Full valid driving licence Desirable Experience in the Tile and/ or Sanitary Ware Industry Experience in stock management Additional Information: Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respectwhilst working to have a positive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 31 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide. Our Heat Merchants branch in Bray, Co Wicklow, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. You will assist in dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch. COMPANY BENEFITS: At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers. Some benefits employees of Heat Merchants Group enjoy are as follows: Competitive remuneration Bonus Scheme (Performance related) Monday-Friday Role (Occasional Overtime work on Saturday on a rotational basis paid at time+half) No late nights/no working on Sundays or Bank Holidays Employer Contribution to pension scheme 21 days annual leave increasing to 25 with length of service EAP (Employee Assistance Programme) Wellness initiatives Life cover Store discount Training & Development Further education support Career Progression Benefix (Employee Benefits, Wellbeing and Discounts Platform) Good Habitz (access to an unlimited wide range of interactive online courses, enabling the development of new soft skills - everything from learning more about Microsoft PowerPoint to improving your communication skills, improve on Excel skills to digital skills) JOB SPECIFICATION Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations and ensure maximum level of sales and margin Offer alternative products, up-sell where possible, promote own brands and cross brand sales Understand customers expectations and needs Keep customers updated on orders and deliveries Assist with branch deliveries as and when required Monitor quotes won /lost Monitor customer orders and deliveries Stay updated with product knowledge and branch costs and targets Adhere to health, safety and environment rules and regulations Any other reasonable duties which may arise Please note that the above list is not intended to capture every detail of your role but the main areas of responsibility. PERSON SPECIFICATION The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Previous customer facing experience in a trade environment Must be extremely customer focused and results driven Flexible approach to work Full clean valid drivers license Proficiency in Computers Desirable Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry Forklift experience Forklift licence Safe pass Additional Information: Interested applicants should send their up-to-date CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for the safety, health and wellbeing of their colleagues and working together to provide exceptional service to our customers. It also means being part of a culture in which we nurture potential so that of others can be fully reached. We achieve this by always treating everyone with fairness and respectwhilst working to have a positive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service. Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide. Our Heat Merchants branch in Mullingar, Co Westmeath, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. The sucessful candidate will be responsible for dealing with day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch. COMPANY BENEFITS: Competitive remuneration Bonus Scheme (Performance related) Monday to Friday (plus Saturday rotation working from 9-12pm, hours worked paid at time+half) Employer Contribution to pension scheme 21 days annual leave increasing to 25 with length of service EAP (Employee Assistance Programme) Wellness initiatives Life cover Store discount Further education support Training & Development Career progression Benefix (Employee Benefits, Wellbeing and Discounts Platform) GoodHabitz (platform provides unlimited access to a wide range of interactive online courses, enabling the development of new soft skills) JOB SPECIFICATION Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations Understand customers expectations and needs Offer alternative products, up-sell where possible, promote own brands and cross brand sales Keep customers updated on orders and deliveries Monitor quotes won /lost Monitor customer orders and deliveries Assistant with stores/deliveries as and when required Stay updated with product knowledge and branch costs and targets Adhere to health, safety and environment rules and regulations Any other reasonable duties which may arise Please note the above list is not intended to capture every detail of your role but the main areas of responsibility: Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria. Essential Previous customer facing experience, in a trade environment preferably Must be extremely customer focused and results driven Flexible approach to work Full clean valid drivers license Proficiency in Computurs Desirable Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry Forklift experience Forklift licence Additional Information: Interested applicants should send their CV and a cover letter clearly outlining how they meet the requirements of the role through this website. Manual handling forms an integral part of this role. Manual handling tasks must be performed within individual comfort levelsno one is expected to lift anything they are not comfortable carrying. While general guidelines suggest limits of 25 kg for men and 16 kg for women, all lifting must comply with risk assessments and safe handling practices. Company Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeing of their colleagues and working together to provideexceptional serviceto our customers. It also means being part of a culture in which wenurture potentialso that of others can be fully reached. We achieve this by always treating everyone withfairness and respectwhilst working to have apositive impact on the communities we serve. Heat Merchants Group is an Equal Opportunities Employer.
