Online Order Assistant - Full Time - Electrical Dept. Harvey Norman is seeking to recruit Online Order Assistants in order to meet the continuing growth of our brand in store and online. The purpose of the Online Order Assistant role at Harvey Norman is to support our store network with the management of online orders, ensuring their smooth and efficient process while fulfilling the needs of our customers. A successful online order assistant will have excellent organizational skills, they will pay close attention to detail, can provide outstanding customer service, and create an unforgettable shopping experience for our customers each and every time. This role is crucial to making Harvey Norman a great place to shop. If you are somebody who has a real flair for customer service, you have a friendly and professional manner with a fun and bubbly personality then we want to hear from you! We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated. YOUR JOB Your Tasks Will Include Processing all online orders received by the store. Responding to customer queries relating to online purchases. The picking, packing and preparation of goods for dispatch/delivery. Ensuring effective delivery of all goods by packing goods to the highest standard. Liaising with delivery contractors to ensure that they meet the companies requirements for a speedy, efficient and professional delivery service. Offering our customers the highest level of customer service in keeping with Harvey Norman standards. Being passionate and knowledgeable about the online customer experience or journey and seeking out ways to improve it. Actively assisting customers who avail of our click and collect service in store. Assisting with any other duties as required by your Team Leader/ Manager. Ensuring your areas of responsibility are clean, vibrant, tidy, and customer friendly. Ensure company standards of performance are followed at all times. YOUR PROFILE Your Knowledge, Skills And Experience Include Experience & Qualifications - Leaving cert or equivalent is required. Experience managing systems and organizing delivering including picking and packing is preferred. Preferably have 1-3 years hospitality or tourism service or face to face retailing experience. Strong Admin Experience - You have a strong background in administrative jobs where to complete a task 3-4 steps are required, with high attention to detail. You need to be a quick learner and have an enthusiasm for absorbing new concepts and processes. Motivated & Target Driven - You are highly motivated to perform, and strive for excellence. Strong Communicator / Good Listener - You are a strong communicator, and have excellent listening and interpersonal skills. Passionate about online business - You have strong interest in online sales including but not limited to managing customer queries from online customers, shipping online orders and helping customers in store for click and collect orders. Energetic, Self motivated & persistent - You possess and radiate a high degree of energy, and can work towards goals without constant supervision. Positive attitude and outlook - You have a positive outlook on life, work, and self and you have an optimistic view of the future and your own performance. Why People Join Us Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Additional Information This is a full time 11 month fixed term contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays. The successful candidate will be required to attend a company induction day. Skills: Customer Care, Organised, processing orders #J-18808-Ljbffr
Overview Ranked as one of Ireland's best workplaces, Harvey Norman is a leading retail brand with over 289 stores worldwide. Harvey Norman Ireland has 16 stores and is growing. We are seeking a Retail Support & Operations person for the Computers Department to join our dynamic in-store team and help improve the customer experience. This is an in-store role and applicants must be available to work at the stated location. Responsibilities Build customer loyalty by providing a great, friendly and professional service. Process online sales orders (invoicing / click & collect preparation). Analyze and monitor daily reports, flagging priorities to the manager. Assist on the Cash Desk during busy periods. Take ownership of customer service, responding promptly to customer queries. Other duties that may be required to fulfil the role. Qualifications and Skills Experience and qualifications: Ideally retail experience, but not essential as excellent training will be provided. Customer oriented: thrive in a customer-focused environment, be people-oriented and competent in problem solving. Attention to detail with accuracy. Teamwork and collaboration: works cooperatively and supports others to achieve team goals. Adaptable to change: open to necessary change and innovation; willing to learn new ways to accomplish objectives. Positive attitude and outlook: maintain a positive view of work and performance. Why People Join Us We’re dynamic and growing. Fun, high-energy work environment. Culture of developing and promoting from within the company. Entrepreneurial spirit and generous staff discounts. Additional Information This is a full-time, 3-month fixed-term contract with the potential for permanency. Flexibility to work store opening hours, including days, evenings, weekends and public holidays. Successful candidate will be required to attend a company induction day. #J-18808-Ljbffr
Overview Join to apply for the Dropship Administrator role at Harvey Norman Ireland . Ranked as one of Ireland's best workplaces by Great Place to Work , Harvey Norman is a leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing and have opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. About the Job We are currently seeking a Marketplace/Dropship Administrative Assistant to join our award-winning Digital team. Here at Harvey Norman, our website offers thousands of products customers can buy with a click and have delivered straight to their door. Reporting to the Head of Dropship, this role has a wide range of responsibilities with a focus on supporting the growth of this rapidly evolving online division. This is an excellent opportunity to work in a fast moving and growing division within the Digital team and contribute to the development of our business in Ireland. Responsibilities Supplier Administration On-boarding tasks Trade Agreements Product Proposals and product creation Supplier Communications Transaction Administration Generating/Monitoring Drop Ship orders to suppliers Requesting/Processing Invoices Monitoring Delivery Status of Drop Ship Orders Customer Service Administration Resolving delivery issues and communicating with suppliers and customers Monitoring returns/replacements Assisting with general admin duties Qualifications and Skills Experience and Qualifications — Strong analytical and problem-solving skills; strong proficiency with MS Office, especially MS Excel; Bachelor’s Degree required, preferably in Finance, Accounting or Business Attention to Detail and Organisation; dependable with a commitment to high standards Effective Communicator with strong verbal and written skills Customer Oriented; able to thrive in a customer-focused environment and solve problems Hardworking, Conscientious and Self-motivated; able to work under pressure in a data-driven environment Why People Join Us Dynamic and growing environment Fun, high-energy work environment Culture of development and internal promotion Entrepreneurial spirit Additional Information This is a permanent contract subject to a six-month probationary period Role based at our Head Office in Swords, Co. Dublin Successful candidate will be required to attend a company induction day Capabilities Skills: Strong analytical skills; strong proficiency with MS Office and Excel; excellent communication skills Seniority level Entry level Employment type Full-time Job function Information Technology Industries Administrative and Support Services Dublin, Ireland – 4 days ago #J-18808-Ljbffr
Overview Join to apply for the Driver & Appliance Installer role at Harvey Norman Ireland The role of Driver & Appliance Installer in Harvey Norman involves delivering & installing products in our customers home, interacting with our customers, and providing amazing customer service experiences which help make Harvey Norman a great place to shop. This is a white glove in home delivery/installation operation. Responsibilities Delivery and Installation of appliances direct from our warehouse or store. Removal of old appliances. POD Management. Answer and follow up on all customer enquiries. Be an ambassador for the Harvey Norman brand and Install /Delivery service. Adherence to the companies Policies and Procedures at all times. Perform other related duties as required. Qualifications / Profile Hold a Clean Drivers License Category B. Experience with installing Washing Machines, Fridge Freezers, TVs, etc. Experience with hardware tools and electrical equipment. Basic understanding of electrical, plumbing systems. Good communication ability. Well-organized and adept at problem-solving. Flexible and willing to go the extra mile to ensure customers expectations are exceeded. Excellent attention to detail. Excellent telephone skills. Customer Orientated Be respectful to customers as the highest priority of the business. Effective Communicator / Good listener Effective written & verbal communication skills. Hardworking, Conscientious, & Self Motivated Possessing a high degree of self confidence and maturity. Motivated by internal goals and have tenacity in chasing goals. Team & Collaborative Working Contributes positively to the achievement of team objectives. Continuous Development Be preparedto undertake in house and external training to enhance performance and the customer experience. Understand new technologies /designs and any new product innovation that require new and bespoke installation or connectivity methods. Honest & Ethical Demonstrating honesty, and being a role model for honest and ethical business practices. Why People Join Us Were Dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Additional Information This is a permanent contract subject to a 6 month probationary period. We need employees to be flexible about when they work, covering store opening hours, including evenings and weekends. The successful candidate will be required to attend a company induction day. #J-18808-Ljbffr
Overview 4 days ago Be among the first 25 applicants. Ranked as one of Ireland's best workplaces, by Great Place to Work, Harvey Norman is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. Ireland's largest retailer of technology, appliances, furniture, and bedding is on the hunt for an exceptional Digital Operations Assistant . If you want to join a team of positive and dynamic people who aren’t afraid to challenge and push boundaries if necessary, then we would love to speak to you. Job Overview The Digital Operations Assistant will play a key role in supporting the Digital Operations Manager across the Republic of Ireland business. This position focuses on reporting, analytics, and operational coordination to ensure smooth execution of digital sales, fulfilment, and customer experience initiatives. The ideal candidate will have strong analytical skills, Excel proficiency, and the ability to collaborate with internal teams and stores to drive efficiencies. Your Job Your Tasks Will Include Implement digital solutions in stores to drive efficiencies, increase sales and improve customer services including but not limited to Contactless Click & Collect, LiveOffer and the 3D Virtual Shopping Experience. Generate, manage, and analyze reports on digital sales performance, fulfilment efficiency, and customer interactions. Identify trends and provide actionable insights to support strategic decision-making. Act as the primary point of contact for store teams regarding digital processes, ensuring alignment between online and in-store operations. Assist with troubleshooting and support store staff training on digital tools. Identify opportunities to improve workflows, reduce inefficiencies, and enhance the digital customer experience. Manage the relationship and day-to-day operations for the accepted online payment methods PayPal, humm & WorldPay whilst concurrently seeking new opportunities of growth such as Revolut Pay & BNPL options. Responsible for monitoring fraud levels and trends, and providing timely reporting and analysis to support decision-making and risk mitigation. Identify areas of improvement for the customer experience to reduce friction and minimise complexity with continual review of areas of improvement on pages such as; FAQs, Returns Policies and Contact Us. Ensure content on non-product pages such as Store Finder and Google Business Place are updated in line with company policy. Manage the workflow of a remote Online Order Processing team including negotiating commercials and day-to-day duties of the team. Proactively ensure continuous feedback loop remains present with all Harvey Norman stores, Finance, Advertising, Head Office teams & Customer Service Department. Support of the Head of e-Commerce and the Digital Strategy & Operations Manager as required including ad hoc tasks that lead to the overall growth of the digital channel. Assist with the onboarding on new digital staff. Your Profile Analytical & Detail Oriented - You have a high level of dependability in all aspects of the job. You show commitment to the job and to the company, attending at work as needed to complete the job to a high standard. Strong ability to work with data, generate reports, and provide insights. You can Communicate with Influence - You are a strong communicator and have excellent listening and interpersonal skills. Customer Oriented - Thrive in a customer focused environment, be people oriented and be competent in problem solving. Problem Solving - Proactively identifies challenges and finds efficient solutions. Hardworking, Conscientious, & Self Motivated - You are optimistic and resilient, you have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance. You also have the ability to work under pressure and achieve results in a data driven business environment. Team Player - You have the ability to build rapport and maintain effective working relationships with suppliers and colleagues at all levels throughout the business. You are supportive of the whole team; you strive to get things right and you are solution focused. Why People Join Us We’re dynamic and growing Fun, high energy work environment Culture of developing and promoting from within the company Our entrepreneurial spirit Generous staff discounts Additional Information This is a full-time 11 month fixed term contract with a 6 month probationary period and potential for permanency. The successful candidate will be required to attend a company induction day. Skills Digital Operations, Customer Experience, Excel, Analytics, Teamwork, Reports, E-Commerce Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Operations Consulting #J-18808-Ljbffr
Harvey Norman, ranked as one of Ireland's best workplaces by Great Place to Work, is a leading retail brand with over 289 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing and have opportunities for talented people. About the job: Our cashiers are the face of our business, interacting with customers, processing payments, and providing amazing customer service experiences. Job Responsibilities Receive payment by cash, cheque, credit-cards, vouchers, or automatic debits. Compute and record transactions with 100% accuracy. Maintain the Cash Desk to company standards, including daily housekeeping duties. Handle cash and ensure safe custody. Build customer loyalty through great service, being attentive to customer needs, and exceeding expectations. Answer and follow up on customer enquiries at the cash desk and on the phone. Adhere to Cashier Policies and Procedures. Familiarize yourself with current sales, advertising campaigns, and company initiatives. Requirements Leaving cert or equivalent required, with experience working face-to-face with the public in a customer service role. Preferably 1-3 years of hospitality, tourism, or retail experience, with basic Excel skills. Customer-oriented, confident, and people-oriented, with a warm and friendly demeanor. Strong numerical and logical ability, with the ability to handle and count money. Hardworking, conscientious, and self-motivated, with a high degree of personal and interpersonal energy. Why Join Us Dynamic and growing company. Fun, high-energy work environment. Culture of developing and promoting from within. Entrepreneurial spirit. Generous staff discounts. Additional Information Full-time, 11-month fixed-term contract with potential for permanency. Flexible working hours, including days, evenings, weekends, and public holidays. Successful candidate will attend a company induction day. #J-18808-Ljbffr
Delivery Driver and Furniture & Bedding Assembler Harvey Norman Ireland is a growing, high-profile retail brand with over 300 stores worldwide, including 16 stores in Ireland. This role involves delivering and assembling products in customers’ homes and providing excellent customer service in a white-glove in-home delivery/assembly operation. Training will be provided. Your Tasks Will Include Delivery and assembly of furniture & bedding products in customers’ homes. Ensuring all products are loaded and wrapped safely to protect against damages. POD Management. Be an ambassador for the Harvey Norman brand and Assembly/Delivery service. Adherence to the company’s policies and procedures at all times. Perform other related duties as required. Ensuring your vehicle is kept maintained and any faults or defects are reported immediately upon inspection. Your Profile Your Knowledge, Skills And Experience Include Must hold a clean drivers license category B. Experience with assembling Furniture & Bedding. Experience with hardware tools such as screwdrivers, staple guns, drills etc. Good communication & ability to work as a team. Well-organized and adept at problem-solving. Flexible and willing to go the extra mile to ensure customers expectations are exceeded. Excellent attention to detail. Excellent telephone skills. Positive attitude. Customer Oriented. Be respectful to customers as the highest priority of the business. Hardworking, conscientious, & self-motivated. Possessing a high degree of self-confidence and maturity. Motivated by internal goals and have tenacity in chasing goals. Team & Collaborative Working. Contributes positively to the achievement of team objectives. Continuous Development. Be prepared to undertake in-house and external training to enhance performance and the customer experience. Understand new technologies/designs and any new product innovations that require new and bespoke installation or connectivity methods. Honest & Ethical. Demonstrating honesty and being a role model for honest and ethical business practices. Why People Join Us We’re dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Additional Information This is a permanent contract subject to a 6 month probationary period. We need employees to be flexible about when they work, covering store opening hours, including evenings and weekends. The successful candidate will be required to attend a company induction day. Skills Customer Care Excellent Communication Skills Driver’s Licence Furniture assembly Attention to detail Seniority level Entry level Employment type Contract Job function Management and Manufacturing Industries Machinery Manufacturing #J-18808-Ljbffr
Sales Person - Full Time - Furniture Dept Welcome to a different kind of sales role and a different kind of company. Ranked as one of Ireland's best workplaces, by Great Place to Work , Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. About The Job: This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-orientated environment. Our sales professionals have a passion for our products, keep our customers at the heart of everything they do and have an entrepreneurial spirit. Your Job: The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. Your Profile: You are competitive and results driven - Maximising sales and profitability by understanding each customer's needs and utilising our best-in-class sales training. You can communicate with influence - You are a strong communicator, and have excellent listening and interpersonal skills. You are Optimistic and Resilient: You have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance. You Set the Example: you are supportive of the whole team, you strive to get things right and you are solution focused. You are Customer Obsessed: You keep the customer at the heart of everything you do, going the extra mile to exceed expectations and impress while building a rapport and deep customer loyalty. Your Qualifications & Experience: Experience & Qualifications - Leaving cert or equivalent is required. You have 1- 3 years experience dealing face to face with the public in a customer service role, hospitality, tourism, or retail role. Energetic, self-motivated & persistent: You possess and radiate a high degree of energy, and can work towards goals without constant supervision Strong Sales Experience: Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. Why People Join Us: We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Best in class sales and product training. Additional Information: This is a part time, 11 month fixed term contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Sales Target Driven Customer Service Harvey Norman is an equal opportunities employer and welcomes applications from all qualified candidates. #J-18808-Ljbffr
Sales Person - Full Time - Electrical Dept Join to apply for the Sales Person - Full Time - Electrical Dept role at Harvey Norman Ireland Welcome to a different kind of sales role and a different kind of company. Ranked as one of Ireland's best workplaces, by Great Place to Work , Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. About The Job This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-orientated environment. Our sales professionals have a passion for our products, keep our customers at the heart of everything they do and have an entrepreneurial spirit. With best in class internal training programmes in areas such as sales, product knowledge and leadership, we support our employees throughout their journey of personnel development. We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated. Your Job The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop. Your Profile You are competitive and results driven - Maximising sales and profitability by understanding each customer's needs and utilising our best-in-class sales training. You can communicate with influence - You are a strong communicator, and have excellent listening and interpersonal skills. You are Optimistic and Resilient You have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance. You Set the Example you are supportive of the whole team, you strive to get things right and you are solution focused. You are Customer Obsessed You keep the customer at the heart of everything you do, going the extra mile to exceed expectations and impress while building a rapport and deep customer loyalty. Your Qualifications & Experience Experience & Qualifications - Leaving cert or equivalent is required. You have 1- 3 years experience dealing face to face with the public in a customer service role, hospitality, tourism, or retail role. Energetic, self-motivated & persistent You possess and radiate a high degree of energy, and can work towards goals without constant supervision Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. Why People Join Us We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Best in class sales and product training. Additional Information This is a full time, 4 month fixed term contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Skills Sales Target Driven Customer Service #J-18808-Ljbffr
Sales Person - Full Time - Electrical Dept Welcome to a different kind of sales role and a different kind of company. Ranked as one of Ireland's best workplaces, by Great Place to Work , Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-orientated environment. Our sales professionals have a passion for our products, keep our customers at the heart of everything they do and have an entrepreneurial spirit. The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. Your Profile You are competitive and results driven - Maximising sales and profitability by understanding each customer's needs and utilising our best-in-class sales training. You can communicate with influence - You are a strong communicator, and have excellent listening and interpersonal skills. You are Optimistic and Resilient You have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance. You Set the Example you are supportive of the whole team, you strive to get things right and you are solution focused. You are Customer Obsessed You keep the customer at the heart of everything you do, going the extra mile to exceed expectations and impress while building a rapport and deep customer loyalty. Your Qualifications & Experience Experience & Qualifications - Leaving cert or equivalent is required. You have 1- 3 years experience dealing face to face with the public in a customer service role, hospitality, tourism, or retail role. Energetic, self-motivated & persistent You possess and radiate a high degree of energy, and can work towards goals without constant supervision Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. Why People Join Us We're dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Best in class sales and product training. Additional Information This is a full time, 11 month fixed term contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Harvey Norman is an equal opportunities employer and welcomes applications from all qualified candidates. #J-18808-Ljbffr
