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Harvey Norman
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  • Driver & Appliance Installer  

    - Dublin

    Welcome to a different kind of role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: The role of Driver & Appliance Installer in Harvey Norman involves delivering & installing products in our customers home, interacting with our customers, and providing amazing customer service experiences which help make Harvey Norman a great place to shop. This is a white glove in home delivery/installation operation. YOUR JOB your tasks will include: Delivery and Installation of appliances direct from our warehouse or store. Removal of old appliances. POD Management. Answer and follow up on all customer enquiries. Be an ambassador for the Harvey Norman brand and Install /Delivery service. Adherence to the companies Policies and Procedures at all times. Perform other related duties as required. YOUR PROFILE your knowledge, skills and experience include: Experience and Qualifications Hold a Clean Drivers License Category B. Experience with installing Washing Machines, Fridge Freezers, TVs, etc. Experience with hardware tools and electrical equipment. Basic understanding of electrical, plumbing systems. Good communication ability. Well-organized and adept at problem-solving. Flexible and willing to go the extra mile to ensure customers expectations are exceeded. Excellent attention to detail. Excellent telephone skills. Customer Orientated Be respectful to customers as the highest priority of the business. Effective Communicator / Good listener Effective written & verbal communication skills. Hardworking, Conscientious, & Self Motivated Possessing a high degree of self confidence and maturity. Motivated by internal goals and have tenacity in chasing goals. Team & Collaborative Working Contributes positively to the achievement of team objectives. Continuous Development Be preparedto undertake in house and external training to enhance performance and the customer experience. Understand new technologies /designs and any new product innovation that require new and bespoke installation or connectivity methods. Honest & Ethical Demonstrating honesty, and being a role model for honest and ethical business practices. WHY PEOPLE JOIN US: Were Dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Additional Information: This is an 11 month fixed term contract with potential for permanency, working Tuesday to Saturday. We need employees to be flexible about when they work, covering store opening hours, including evenings, weekends and public holidays. The successful candidate will be required to attend a company induction day. Skills: Appliances Installation Customer Care Excellent Communication Skills Experience Handling Electrical Equipment & Tools

  • Appliance Installation Assistant  

    - Dublin

    Welcome to a different kind of role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: The role of Appliance Installation Assistant in Harvey Norman involves assisting our drivers with deliveries and appliance installations of goods in our customers homes. Interacting with our customers and providing amazing customer service experiences which help make Harvey Norman a great place to shop. This is a white glove in home delivery/installation operation. YOUR JOB your tasks will include: Assist with loading and unloading delivery vans, safely. Assist with delivery of appliances direct from our warehouses or stores to our customers homes. Calling Harvey Norman Customers in advance of delivery to confirm estimated time of arrival Assisting with installation of appliances and or furniture assemblies Removal of old products and packaging Answering all phone calls/queries regarding deliveries from our Customer Delivery Office Care of Proof of Delivery paperwork Keeping the delivery van clean and tidy at all times Be an ambassador for the Harvey Norman brand and install & assembly/delivery service. Adherence to the companies Policies and Procedures at all times. Perform other related duties as required. YOUR PROFILE your knowledge, skills and experience include: Experience and Qualifications Excellent Communication Skills Well-organised and adept at problem-solving Flexible and willing to go the extra mile to ensure customers expectations are exceeded. Excellent telephone skills Customer Orientated Be respectful to customers as the highest priority of the business. Hardworking, Conscientious, & Self Motivated Possessing a high degree of self confidence and maturity. Motivated by internal goals and have tenacity in chasing goals. Team & Collaborative Working Contributes positively to the achievement of team objectives. Continuous Development Be preparedto undertake in house and external training to enhance performance and the customer experience. Honest & Ethical Demonstrating honesty and being a role model for honest and ethical business practices. Excellent Timekeeping WHY PEOPLE JOIN US: Were Dynamic and growing! Fun, high energy work environment Culture of developing and promoting from within the company Our entrepreneurial spirit Great staff discounts Additional Information: This is a Full Time - 11 month fixed term contract with a 6 month probationary period and potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including evenings, weekends and public holidays. The successful candidate will be required to attend a company induction day. Skills: Appliances Installation Customer Care Installation Excellent Communication Skills Good Organisational Skills

  • Assistant Manager - Furniture Dept  

    - Dublin

    Welcome to a different kind of role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: This is an exciting opportunity to grow your retail managerial career and experience unlimited earning potential in an innovative, team-orientated environment. If you want to learn how to run a business rather than just work in one then we believe that there really is no better place to work. Our Assistant Managers have a passion for our products, are full of energy and drive to get things done, motivate their teams and drive performance, build great people, keep our customers at the heart of everything they do, and have an entrepreneurial spirit. We offer a positive, optimistic, and fun place to work where colleagues become friends, great people and great teams are recognised, and milestones are celebrated. An experienced career focused, ambitious and determined person will have the potential to grow from this Assistant Store Manager position to further career prospects within Harvey Norman. A hardworking, conscientious, and self-motivated person will fit into this strong leadership role. YOUR JOB: Assistant Managers(2ICs) are responsible for assisting and deputising for the store manager to ensure the smooth running of the department and team. The Assistant Manager will therefore, need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised. YOUR PROFILE: You are action oriented and results driven Engaged and full of energy and drive to get things done. You motivate others creating a culture and environment in which others want to do their best, you drive performance and encourage loyalty, pride, and engagement within the business. You manage with courage provides open, honest, constructive feedback in a timely manner and confidently addresses any problems directly. You are customer focused Understanding that great customer service is not a one-size fits all proposition and that excellence is about doing ordinary things extraordinarily well. You identify & develop talent understand the strengths of the people in your team and create development plans for each of your direct reports. You manage your time and priorities use your time effectively and efficiently to concentrate your efforts on the most important priorities which deliver results. YOUR QUALIFICATIONS & EXPERIENCE: Strong Leader of People: Demonstrating strong leadership skills which help provide direction, build loyalty & trust, and maintain motivation & focus within a team. Sales and Performance Coaching: Enhancing individual and team performance by raising awareness and responsibility, creating a culture of ongoing development with a focus on developing knowledge, skills, and attitudes to positively influence performance, potential, results, and the achievement of company objectives. Hardworking, Conscientious, and Self Motivated: Ability to focus efforts and energy on successfully achieving standards of excellence in delivery of goals and objectives. Problem Solver / Analytical: The ability to reduce a problem effectively to its root cause, and then use a logical approach to find a workable, practical, and affordable solution. Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, and achieve targets through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Additional Information: This is a Full Time 11 month Fixed Term Contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Skills: Leadership Skills Performance Coaching Problem Solver Management team player

  • Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB Harvey Norman is looking for a Personal Assistant to work with our General Manager of Computers, based in our Dublin head office. This is an excellent opportunity to work in a fast moving and dynamic retail company. The ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. The person must be well-organised and enjoy the challenges of supporting a staff of diverse people and programmes. The ability to interact with staff (at all levels), customers, and suppliers in a fast-paced environment, sometimes under pressure, is essential. Must be flexible, resourceful and efficient. A high level of professionalism and confidentiality/discretion is crucial for this role. Excellent written and verbal communication skills and attention to detail are equally important. THE ROLE Your tasks will include: General PA duties such as general administration; manage all in-coming/out-going communications including screening calls. Arrange meetings, conferences, and other events including negotiating terms, booking of equipment, facilities, catering, and invitations, within a specified budget. Organise travel itineraries, accommodation, and bookings for events. Complete Month-end & Quarter-end claims within specified time. Maintain claim report and follow up on overdue payments. Credit card reconciliation / reviewing expense claims. Scheduling of daily, weekly, & monthly reports. Diary management, including the organisation of appointments and related communications. Produce documents, excel spreadsheets, power point presentations, letters, memos, minutes taking, etc. Ensure computerised and manual records are accurate and up to date at all times. Coordinate the production of meeting papers as requested. Draft documents which can be of a highly confidential and sensitive nature. Maintain and improve an effective system for filing and information retrieval. Special projects as needed under the direction of the General Manager. This list is not exhaustive and other duties may be assigned as required. YOUR PROFILE Your knowledge, skills, and experience will include: Experience and Qualifications: Minimum of 3 + years executive administrative experience. Demonstrable ability to use high level functionality of MS Office based IT systems to retrieve and manipulate complex data. Able to demonstrate a high level of accuracy and speed using MS Office applications Experience of developing and implementing new data management systems. Experience planning, managing, and executing events and meetings. Excellent Organisational Skills You can prioritise and organise your own work, complete all necessary tasks, and fulfil all commitments on time and with acute attention to detail. Ability to juggle multiple tasks in a fast-paced and time sensitive environment. Effective Communicator / Good Listener Superior verbal and written communication skills. Ensures there is an effective flow of information in terms of awareness and understanding. Calm and professional in stressful or conflict-oriented situations. Hardworking, Conscientious, and Self Motivated Ability to focus efforts and energy on successfully achieving standards of excellence in delivery of goals and objectives. Must possess a can do attitude for all situations. Continuous Development Have a passion for learning new things, continuous improvement, and sharing best practices. Team & Collaborative Working-Able to work co-operatively within a group and across Harvey Norman to achieve Harvey Norman goals in a respectful manner. Understands and is tolerant of differing needs and viewpoints. Fosters a collaborative team-working environment. Actively helps and supports others to achieve team goals. Contributes positively to the achievement of team objectives. Why join us: Were dynamic and growing Fun, high energy work environment Were entrepreneurial and agile. Opportunities for career development Additional Information This a permanent contract subject to a six month probationary period. The successful candidate will have to attend a company induction day in Dublin City Centre. Skills: Executive Administrative Assistance Diary Management Confidentiality Microsoft Office Organisational Skills

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