Welcome to a different kind of sales role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-orientated environment. Our sales professionals have a passion for our products, keep our customers at the heart of everything they do and have an entrepreneurial spirit. With best in class internal training programmes in areas such as sales, product knowledge and leadership, we support our employees throughout their journey of personnel development. We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated. YOUR JOB: The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop. YOUR PROFILE: You are competitive and results driven - Maximising sales and profitability by understanding each customers needs and utilising our best-in-class sales training. You can communicate with influence - You are a strong communicator, and have excellent listening and interpersonal skills. You are Optimistic and Resilient You have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance. You Set the Example you are supportive of the whole team, you strive to get things right and you are solution focused. You are Customer Obsessed You keep the customer at the heart of everything you do, going the extra mile to exceed expectations and impress while building a rapport and deep customer loyalty. YOUR QUALIFICATIONS & EXPERIENCE: Experience & Qualifications - Leaving cert or equivalent is required. You have 1- 3 years experience dealing face to face with the public in a customer service role, hospitality, tourism, or retail role. Energetic, self-motivated & persistent You possess and radiate a high degree of energy, and can work towards goals without constant supervision Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Best in class sales and product training. Additional Information: This is a full time, 11 month fixed term contract with potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Skills: Sales Target Driven Customer Service
Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. Are you passionate about retail with a strong interest in marketing and Technology? Do you have excellent communication, creative and organisational skills? If you have Buying and Marketing experience, then this is an opportunity you wont want to miss. ABOUT THE JOB Harvey Norman are looking for an Assistant Retail Buyer/Category Manager. The role will involve product negotiations, ranging and marketing activity across a broad range of SDA products. Product categories include Coffee machines, Vacuum Cleaners, Haircare etc. Despite Harvey Norman being a global company all the buying for our Irish business is done locally in Dublin and so this is an exciting opportunity to build a category and deal with some of the biggest brands in the world including Nespresso, Dyson, Miele, Samsung, Delonghi, The role reports to the Product and Marketing Manager of Appliances. THE ROLE Your task will include: Reporting to the Product and Marketing Manager of Appliances. Execute product life cycle management from initial product launch. Engage with top tier manufacturers to consistently improve market position and sales. Work with essential partners to develop, launch, and manage new categories and seasonal products. Develop marketing campaigns to enhance market position and sales. Compile all relevant data for product line positioning, trend analysis and competitive analysis, consisting of tracking competitor pricing and activities. Develop product strategy and positioning, pre-sale activities, and developing sales tools, marketing materials & collateral. Define product positioning and key product messages while working with other teams to develop product launch activities, data sheets, and outbound marketing materials. Create and execute product training for relevant staff. Product fixture design and implementation. YOUR PROFILE Your knowledge, skills and experience will include: Strong analytical and strategic thinking skills for identifying market opportunities. Excellent computer skills (Excel is key). Strong in cross-team collaboration. Strong time management skills. Ability to lead end-to-end marketing tactics without supervision. Strong attention to detail. Bachelors degree or equivalent professional experience. Experience in product marketing is desirable. Product management experience is desirable. Strong negotiation and influencing skills are essential. Demonstrated excellence in verbal, written and presentation skills. Experience in retail channel marketing a strong plus. WHY PEOPLE JOIN US: Weve been recognised as a Great Place to Work. Were dynamic and growing. Fun, high energy work environment. Culture of developing and promoting from within the company. Entrepreneurial spirit is encouraged. Generous staff discounts. Additional Information This is a fixed term contract covering a period of Maternity Leave. The successful candidate will be required to attend a company induction day in Dublin City Centre. Skills: Product Management Marketing Management Negotiation Time Management Analytical
Welcome to a different kind of sales role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-orientated environment. Our sales professionals have a passion for our products, keep our customers at the heart of everything they do and have an entrepreneurial spirit. With best in class internal training programmes in areas such as sales, product knowledge and leadership, we support our employees throughout their journey of personnel development. We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated. YOUR JOB: The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop. YOUR PROFILE: You are competitive and results driven - Maximising sales and profitability by understanding each customers needs and utilising our best-in-class sales training. You can communicate with influence - You are a strong communicator, and have excellent listening and interpersonal skills. You are Optimistic and Resilient You have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance. You Set the Example you are supportive of the whole team, you strive to get things right and you are solution focused. You are Customer Obsessed You keep the customer at the heart of everything you do, going the extra mile to exceed expectations and impress while building a rapport and deep customer loyalty. YOUR QUALIFICATIONS & EXPERIENCE: Experience & Qualifications - Leaving cert or equivalent is required. You have 1- 3 years experience dealing face to face with the public in a customer service role, hospitality, tourism, or retail role. Energetic, self-motivated & persistent You possess and radiate a high degree of energy, and can work towards goals without constant supervision Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Best in class sales and product training. Additional Information: This is a full time, 11 month fixed term contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Skills: Sales Target Driven Customer Service
Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: The key emphasis of this position will be to drive sales in the Photo Centre by delivering exceptional customer care and establishing repeat business. The Photo Centre Operative processes customers orders in a timely fashion, while providing technical support to customers and keeping the Photo Centre work area safe and suitable for customers. This is an instore role and the applicant must be available to attend work at the stated location. YOUR ASSIGNMENT - Your tasks will include: Sell to and assist potential customers. Maintain an excellent Photo Centre Department display. Demonstrate top quality customer service. Assist customers with any photofinishing or photographic questions. Display excellent product knowledge and ongoing interest. Build up excellent product knowledge of various film types, cameras, accessories and their usage. Provide technical support as required. Handle after sales issues in a professional manner. Adhere to all Photo Centre uniform requirements and safety guidelines. Deal with all administration relevant to sale. Other duties as required to fulfil your role. YOUR PROFILE - Your knowledge, skills and experience will include: Experience and Qualifications Leaving Cert or equivalent is required. Must have experience working face to face with the public in a customer service role. Knowledgeable about digital imaging and photography. Experienced Communicator / Good listener Have strong interpersonal skills, the ability to be welcoming and charismatic with all customers. Confident, Outgoing and People Orientated Have a warm, friendly demeanor and actively take opportunities to be social and interact with customers. Strong Numerical & Logical Ability Have the ability to handle, count and deal with money; to work with numbers in a competent way. Hardworking, Conscientious, & Self Motivated Have a high degree of personal and interpersonal energy at all times. The ability to work under pressure and achieve results. Attention to Detail / Organised Have a high level of dependability in all aspects of the job. Show commitment to the job and to the company. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discounts. Additional Information: This is a full-time 11 month fixed term contract with a potential for permanency. We need all our employees to be flexible about when they work, covering store opening hours, including evenings, weekends and public holidays. The successful candidate will be required to attend a company induction day. Skills: Customer Service Technology Product Knowledge camera photo
Welcome to a different kind of role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 289 stores worldwide selling furniture, bedding, electrical and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: This is an exciting opportunity to grow your retail managerial career and experience unlimited earning potential in an innovative, team-orientated environment. If you want to learn how to run a business rather than just work in one then we believe that there really is no better place to work. Our Assistant Managers have a passion for our products, are full of energy and drive to get things done, motivate their teams and drive performance, build great people, keep our customers at the heart of everything they do and have an entrepreneurial spirit. We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated. An experienced career focused, ambitious and determined person will have the potential to grow from this Assistant Warehouse Manager position to further career prospects within Harvey Norman. A hardworking, conscientious and self-motivated person will fit into this strong leadership role. YOUR JOB: Assistant Managers (2ICs) are responsible for assisting and deputising for the Warehouse Manager to ensure the smooth running of the department and team. The Warehouse Assistant Manager will therefore, need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised. YOUR PROFILE: You are action oriented and results driven Engaged and full of energy and drive to get things done. You motivates others creating a culture and environment in which others want to do their best, you drive performance and encourages loyalty, pride and engagement within the business. You manage with courage provides open, honest, constructive feedback in a timely manner and confidently addresses any problems directly.. You identify & develop talent understand the strengths of the people in your team and create development plans for each of your direct reports. You manage your time and priorities use your time effectively and efficiently to concentrate your efforts on the most important priorities which deliver results. YOUR QUALIFICATION & EXPERIENCE: Strong Leader of People: Demonstrating strong leadership skills which help provide direction, build loyalty & trust, and maintain motivation & focus within a team. Performance Coaching: Enhancing individual and team performance by raising awareness and responsibility, creating a culture of ongoing development with a focus on developing knowledge, skills and attitudes to positively influence performance, potential, results and the achievement of company objectives. Hardworking, Conscientious and Self Motivated: Ability to focus efforts and energy on successfully achieving standards of excellence in delivery of goals and objectives. Problem Solver / Analytical: The ability to reduce a problem effectively to its root cause, and then use a logical approach to find a workable, practical, and affordable solution. Strong Warehouse Experience Ideally you will have a strong background in a warehousing role, and a hunger to excel, meet goals. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. Key Responsibilities: Assist the Management Team in delivering the warehouse targets. Actively promote the provision of best possible service to our customers whilst maintaining good staff relations. In the absence of the Warehouse Manager, manage the employees and activities. Maintain and improve standards. Monitor and assess KPI's and where appropriate implement timely corrective actions. Maintain a working environment in line with Health & Safety & Quality legislation and ensure that employees are trained accordingly. Liaise with other departments to ensure that product delivery meets deadline. The ideal candidate should be a team player, be flexible and have the ability to deliver excellent customer service. You should have the ability to work on your own initiative, be self-motivated and have a consistent work methodology. Experience in a similar type role or in a position that demonstrated the above skills will be an advantage. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Additional Information: This is a Full Time Permanent Contract with a 6 month probationary period. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends and public holidays. The successful candidate will be required to attend a company induction day. Skills: Leadership Skills Performance Coaching Problem Solver Warehouse Management Warehouse
Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB The role of the Technical Support & Customer Agent is to offer support to customers to get the most from their technology, regardless of their place of purchase. This support is offered in several ways predominantly facilitating warranty with external service providers or offering in-store software and hardware solutions in the form of repair, set-up, and trade-in services. Your day in Lovetech is focused on timed and scheduled tasks, as such organisation and time-management are important. Successful applicants will be required to work at the stated location as this role is store-based only. YOUR JOB your tasks will include Managing the intake of devices from customers, which includes documenting customer interactions, recording device details, and completing basic triage. Managing open cases, from creation to completion, and providing timely updates to customers each step of the way. Meeting KPI expectations in relation to case management which includes measures such as customer satisfaction rate and turnaround time. Communicating professionally with service provider, distributor, and brand partners to ensure that customer expectations are met and exceeded. Monitoring case timelines and, where needed, escalating to the appropriate points of contact to ensure that turnaround time expectations are met. Processing trade-in services which include assessing and grading customer devices in accordance with inspection guides. Providing data solutions (data-wiping, data back-up, restore, and transfer services) to customers in a compliant and documented manner. Managing the dispatching and receiving of devices throughout the extended Harvey Norman store and service provider network. Completing basic troubleshooting of devices for the purposes of providing the most appropriate solution to customers. Following all resources such as work instructions and visual mechanical inspection (VMI) guides to avoid unnecessary delays. Where appropriate, positioning and selling set-up, repair, and trade-in solutions to customers to drive sales of Lovetech services. Completing software, hardware (basic), and data services on customer devices in a compliant and ESD-safe manner. Facilitating claims for warranty and Product Care coverage with the Harvey Norman service provider network and providing timely updates to customers each step of the way. Perform other tasks as outlined by your manager. YOUR PROFILE your knowledge, skills, and experience include: Technology Knowledge has strong knowledge of consumer technology products and systems. Problem Solving keen interest in finding and offering solutions, knowing how to use available resources to address new challenges. Communication a strong communicator with exceptional proficiency in written, verbal, and attentive listening skills. Previous experience engaging with customers, whether through phone, chat, or face-to-face interactions, is highly desirable. Strong Sales Experience - experience interacting with customers in a sales or customer service capacity, preferably within the technology industry. Attention To Detail - high attention to detail and organisational skills to effectively manage multiple tasks and priorities without continuous supervision. Learns On The Fly dynamic and capable of adapting to new situations and discovering innovative solutions. Process-Driven - thrives on structure, organization, and efficiency in their work and excels in environments where clear guidelines and workflows are in place. Resourceful has a proactive mindset and thrives in a dynamic environment, continuously seeking opportunities for growth and improvement. Why people join us: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Best in class sales and product training. Additional Information: This is a full-time, 11 month fixed term contract with potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Skills: Troubleshooting Device Triage Case Management Customer Communication
Welcome to a different kind of role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: The role of Appliance Installation Assistant in Harvey Norman involves assisting our drivers with deliveries and appliance installations of goods in our customers homes, interacting with our customers, and providing amazing customer service experiences which help make Harvey Norman a great place to shop. This is a white glove in home delivery/installation operation. YOUR JOB your tasks will include: Assist with loading and unloading delivery vans, safely. Assist with delivery of appliances direct from our warehouses or stores to our customers homes. Calling Harvey Norman Customers in advance of delivery to confirm estimated time of arrival Assisting with installation of appliances and or furniture assemblies Removal of old products and packaging Answering all phone calls/queries regarding deliveries from our Customer Delivery Office Care of Proof of Delivery paperwork Keeping the delivery van clean and tidy at all times Be an ambassador for the Harvey Norman brand and install & assembly/delivery service. Adherence to the companies Policies and Procedures at all times. Perform other related duties as required. YOUR PROFILE your knowledge, skills and experience include: Experience and Qualifications Excellent Communication Skills Well-organised and adept at problem-solving Flexible and willing to go the extra mile to ensure customers expectations are exceeded. Excellent telephone skills Customer Orientated Be respectful to customers as the highest priority of the business. Hardworking, Conscientious, & Self Motivated Possessing a high degree of self confidence and maturity. Motivated by internal goals and have tenacity in chasing goals. Team & Collaborative Working Contributes positively to the achievement of team objectives. Continuous Development Be preparedto undertake in house and external training to enhance performance and the customer experience. Honest & Ethical Demonstrating honesty and being a role model for honest and ethical business practices. Excellent Timekeeping WHY PEOPLE JOIN US: Were Dynamic and growing! Fun, high energy work environment Culture of developing and promoting from within the company Our entrepreneurial spirit Great staff discounts Additional Information: This is a Full Time - 11 month fixed term contract with a 6 month probationary period and potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including evenings, weekends and public holidays. The successful candidate will be required to attend a company induction day. Skills: Appliances Installation Customer Care Installation Excellent Communication Skills Good Organisational Skills
Welcome to a different kind of sales role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-orientated environment. Our sales professionals have a passion for our products, keep our customers at the heart of everything they do and have an entrepreneurial spirit. With best in class internal training programmes in areas such as sales, product knowledge and leadership, we support our employees throughout their journey of personnel development. We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones are celebrated. YOUR JOB: The role of Sales Person in Harvey Norman is to maximise sales and profit by meeting the needs of the customer. A successful salesperson has excellent product knowledge, provides outstanding customer service, creates a great shopping experience for the customer, and is above all else dedicated to the craft of selling. This role is crucial for making Harvey Norman a great place to shop. YOUR PROFILE: You are competitive and results driven - Maximising sales and profitability by understanding each customers needs and utilising our best-in-class sales training. You can communicate with influence - You are a strong communicator, and have excellent listening and interpersonal skills. You are Optimistic and Resilient You have a positive attitude and outlook on life, work, and self and you have an optimistic view of the future and your own performance. You Set the Example you are supportive of the whole team, you strive to get things right and you are solution focused. You are Customer Obsessed You keep the customer at the heart of everything you do, going the extra mile to exceed expectations and impress while building a rapport and deep customer loyalty. YOUR QUALIFICATIONS & EXPERIENCE: Experience & Qualifications - Leaving cert or equivalent is required. You have 1- 3 years experience dealing face to face with the public in a customer service role, hospitality, tourism, or retail role. Energetic, self-motivated & persistent You possess and radiate a high degree of energy, and can work towards goals without constant supervision Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, achieve targets, through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Best in class sales and product training. Additional Information: This is a full time, 11 month fixed term contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Skills: Sales Target Driven Customer Service
Welcome to a different kind of role and a different kind of company. Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical, and computer goods. With 16 stores in Ireland, we are growing, and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: This is an exciting opportunity to grow your retail managerial career and experience unlimited earning potential in an innovative, team-orientated environment. If you want to learn how to run a business rather than just work in one then we believe that there really is no better place to work. Our Assistant Managers have a passion for our products, are full of energy and drive to get things done, motivate their teams and drive performance, build great people, keep our customers at the heart of everything they do, and have an entrepreneurial spirit. We offer a positive, optimistic, and fun place to work where colleagues become friends, great people and great teams are recognised, and milestones are celebrated. An experienced career focused, ambitious and determined person will have the potential to grow from this Assistant Store Manager position to further career prospects within Harvey Norman. A hardworking, conscientious, and self-motivated person will fit into this strong leadership role. YOUR JOB: Assistant Managers(2ICs) are responsible for assisting and deputising for the store manager to ensure the smooth running of the department and team. The Assistant Manager will therefore, need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised. YOUR PROFILE: You are action oriented and results driven Engaged and full of energy and drive to get things done. You motivate others creating a culture and environment in which others want to do their best, you drive performance and encourage loyalty, pride, and engagement within the business. You manage with courage provides open, honest, constructive feedback in a timely manner and confidently addresses any problems directly. You are customer focused Understanding that great customer service is not a one-size fits all proposition and that excellence is about doing ordinary things extraordinarily well. You identify & develop talent understand the strengths of the people in your team and create development plans for each of your direct reports. You manage your time and priorities use your time effectively and efficiently to concentrate your efforts on the most important priorities which deliver results. YOUR QUALIFICATIONS & EXPERIENCE: Strong Leader of People: Demonstrating strong leadership skills which help provide direction, build loyalty & trust, and maintain motivation & focus within a team. Sales and Performance Coaching: Enhancing individual and team performance by raising awareness and responsibility, creating a culture of ongoing development with a focus on developing knowledge, skills, and attitudes to positively influence performance, potential, results, and the achievement of company objectives. Hardworking, Conscientious, and Self Motivated: Ability to focus efforts and energy on successfully achieving standards of excellence in delivery of goals and objectives. Problem Solver / Analytical: The ability to reduce a problem effectively to its root cause, and then use a logical approach to find a workable, practical, and affordable solution. Strong Sales Experience Ideally you will have a strong background in sales or customer facing roles, and a hunger to excel at sales, meet goals, and achieve targets through a proactive and dynamic sales or customer approach. Industry and product knowledge in any of the categories sold by Harvey Norman such as furniture, interiors, cooking, technology, and appliances is preferred - but not essential. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Generous staff discount. Generous commission system. Additional Information: This is a full-time, 11 month Fixed Term Contract with a potential for permanency. We need employees to be flexible about when they work, covering store opening hours, including days, evenings, weekends, and public holidays. The successful candidate will be required to attend a company induction day. Skills: Leadership Skills Performance Coaching Problem Solver Management team player
Job description Ranked as one of Irelands best workplaces, by Great Place to Work, Harvey Norman, is a high-profile, leading-edge retail brand with over 300 stores worldwide selling furniture, bedding, electrical and computer goods. With 16 stores in Ireland, we are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you. ABOUT THE JOB: We are seeking an experienced Data Protection and Compliance Manager to lead the management & further development of our data privacy, compliance and risk functions. Reporting to our Chief Financial Officer and based in our Head Office in Swords, Co. Dublin, the successful candidate will possess relevant experience implementing best practice frameworks. You will have excellent organisational skills, strong written and verbal communication skills, initiative, and excellent influencing skills. You will have responsibility for the companys data protection strategy ensuring compliance with applicable data protection laws and regulations. You will have responsibility for regulatory compliance across the business in areas such as consumer law, advertising standards and will work with our corporate risk and compliance teams to ensure adherence to all internal policies and relevant laws & regulations. You will implement , oversee and advise on the companys risk and compliance framework and promote a culture of compliance within all business operations. YOUR JOB your tasks will include: Data Protection Manage Data Privacy & GDPR impacts across the business, manage Subject Access Requests, Data Privacy Impact Assessments across the business, map Data Processing Activity and provide support to departments in assessing risks within their business unit. Provide training and audit of compliance with GDPR. Act as the company Data Protection Officer. Compliance Planning Develop and manage the Harvey Norman Ireland Risk and Compliance Framework and plan in conjunction with the corporate risk management team. Undertake risk assessments in both head office, retail, and digital operations to determine the functional work areas that exhibit the highest risk, with projects designed to manage and control the relevant environment. Manage company Risk Register. Compliance and Governance - including Regulatory Compliance: Ensure adherence to all relevant regulations , examples include data protection , advertising standards , consumer regulations , environmental codes, and ethical standards. Project Management - Complete all assigned projects in line with the agreed scope and objectives. Responsible for the ongoing development and maintenance of Harvey Norman regulatory framework and compliance programme with other key stakeholders. Procedure Development-Develop, in consultation with other key stakeholders, appropriate policies and procedures to ensure ongoing compliance with legislation and best practice in the regulatory environment. Legal Involvement in any regulatory reviews in conjunction with the CFO, Heads of Departments, and legal representatives. Manage GDPR /Data Protection obligations and reporting. Provide support to Head Office teams advise of impact and adherence to relevant legislation. Provide general legal support as required. Business Continuity Planning Manage the BCP for HN Ireland. Training Develop, and provide where required, training for both retail and head office staff in their regulatory obligations. Lift awareness and skill levels of staff in these areas. Auditing - Collect and analyse data across all retail and head office departments to assess the effectiveness of the compliance/risk management framework and address deficient controls, non-compliance with legal requirements and/or company policies. Risk Management and Mitigation: Advise management on risk mitigation strategies and the design of internal controls. Reporting - Prepare accurate, comprehensive and timely reports which set out any breaches, together with findings and recommendations made from audits, for relevant managers and the Executive Management Committee. UK: Following the recent expansion of Harvey Norman in the UK this position will provide support to the UK management team to implement the corporate framework for the UK market. YOUR PROFILE your knowledge, skills and experience include: 5+ years experience working in a Data Protection, compliance or a similar regulatory role. Industry or professional services firm experience in a similar role. Qualification in Data protection law / General legal qualification. Experience acting as Data Protection Lead. An understanding and clear appreciation of the importance of the Compliance & Risk function. An ability to identify key tasks and prioritise effective execution. Experience in implementing a risk-based compliance plan. Project Management skills. Excellent interpersonal and communication skills both written and verbal. Ability to think strategically, prioritise effectively & balance competing deadlines and stakeholders. WHY PEOPLE JOIN US: Were dynamic and growing! Fun, high energy work environment. Culture of developing and promoting from within the company. Our entrepreneurial spirit. Additional Information: This is a permanent position subject to a six-month probationary period. This is an in-office role based in our Head Office in Swords, Co. Dublin. Limited travel within Ireland will be required. Skills: Compliance Management Auditing
