Summary of This Role Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign‑up and activation, and account management. Primarily field sales to area businesses; depending on scale, some business may be conducted over the phone. What Part Will You Play? Identifies revenue opportunities and prospective clients within assigned territories through face‑to‑face meetings, telephone communications, marketing programs, and other activities as needed. Conducts face‑to‑face meetings with prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle. Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports. Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry. What Are We Looking For in This Role? Minimum Qualifications Relevant Experience or Degree in: No degree Specified Typically Minimum 2 Years Relevant Exp Related Experience Preferred Qualifications Typically Minimum 2 Years Relevant Exp B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job What Are Our Desired Skills and Capabilities? Skills / Knowledge – Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Job Complexity – Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships. Supervision – Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Industry Knowledge – Expert knowledge of the merchant payment industry Decision Maker – Advanced ability to be an effective problem solver and act quickly to resolve issues Communication – Effective listener and communicator who is able to establish long lasting customer relationships #J-18808-Ljbffr
Greater Giving, Inc. seeks an Inside Sales Representative in Dublin, Ireland, to manage customer relationships, generate leads, and achieve sales targets. The ideal candidate will have prior experience in inside sales or lead generation and strong communication and customer service skills. This role emphasizes data management and the ability to work both independently and within a team. Join us to contribute to innovative payment solutions and enhance customer satisfaction. #J-18808-Ljbffr
Summary of This Role Manages all aspects of small or large scale and complex projects from initiation to delivery, so the projects are completed on time, with quality, and within budget. Designs, communicates, and implements an operational plan for completing a project, and monitors progress and performance against it. Identifies, resolves, or escalates issues in order to minimize delays. Facilitates and manages the analysis of project requirements, identifies and understands the cost estimates, resources, and time required to complete the project(s), and ensures project goals and requirements are met within time, cost, and quality parameters. Acts as a liaison with other areas in the organization to secure specialized resources and contributions for the project. Conducts project meetings, and prepares regular reports to communicate the status of the project within and beyond the project team. Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff to meet project targets and milestones and ensures project is delivered to the internal and/or external client’s satisfaction. What Part Will You Play? Administer projects with a span of influence that typically require working with multiple functional areas or small teams or groups, such as Training, IT, Marketing, Product, Legal, etc., within the company Generally works with a team with one leader or may support multiple delivery managers in a similar functional area to complete the project, and works mainly with an internal functional area, but may work with external stakeholders Manages projects that typically require making minor customizations to standard, repeatable processes and plans, and oftentimes, the pre-established checklists need only minor revisions Guides project plans that include standard templates but may need simple revisions to accommodate a minor customization to meet the business requirement; project plans are straightforward, but may include some non-routine requirements Identifies the need for issue escalation; points of escalation are typically with the direct supervisor or within the project team Directs projects that have some potential for scope change which requires collaboration, negotiation, and/or conflict management with internal and/or external stakeholders Ensures all projects are properly and accurately estimated and timely billed Monitors and tracks to the budget; may need to request assistance to resolve identified variances Makes minor decisions which can lead to minimal consequences to the project’s delivery What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: No designated field; or equivalent training and/or work experience in lieu of a degree Typically Minimum 2 Years Relevant Exp Preferred Qualifications Certificate in Project Management. What Are Our Desired Skills and Capabilities? Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors; exercises judgment within defined procedures and practices to determine appropriate action; builds productive internal/external working relationships Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments Industry knowledge - has limited knowledge of the industry Project Management - has a basic level of knowledge of project management methodologies #J-18808-Ljbffr
A project management firm in Dublin seeks a Project Manager to oversee all aspects of small to large-scale projects, ensuring timely delivery within budget and quality standards. The ideal candidate must have a Bachelor's degree and at least 2 years of relevant experience. This role requires collaboration across functional areas and stakeholder management, handling issues that may arise during the project's lifecycle. Strong project management knowledge is preferred. #J-18808-Ljbffr
Summary of This Role Responsible for upselling merchant services offerings to businesses across existing customer base. Activities include, customer segmentation, customer presentations, product upsell, and account management. Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls. Accepts orders, closes sales, maintains customer records, and completes required documentation. What Part Will You Play? Identifies revenue opportunities within assigned lead source through communications with existing clients, marketing programs and other activities as needed. Telephones prospects to identify appropriate contacts, qualifies and drives leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle. Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system. Keeps management informed of all activity, including timely preparation of reports. Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry. What Are We Looking For in This Role? Minimum Qualifications Minimum 2 Years Relevant sales Experience Related Experience Preferred Qualifications Previous experience within the payments industry a bonus but not essential B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales/ Retention role What Are Our Desired Skills and Capabilities? Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations. Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments. Industry Knowledge - Expert knowledge of the merchant payment industry Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues Communication - Effective listener and communicator who is able to establish long lasting customer relationships #J-18808-Ljbffr
A leading merchant services company in Dublin is looking for a Sales Representative to upsell services and manage relationships with existing clients. The role requires at least 2 years of sales experience, particularly in B2B environments. Candidates should have a solid understanding of the payments industry and effective communication skills to build strong customer relationships. This is a great opportunity for someone keen on developing their sales career in the payments sector. #J-18808-Ljbffr
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. This a hybrid role with a mix of 2 days from home and 3 days in the office based in Dublin's City Centre. What Part Will You Play? Drives loyalty and customer growth Upsell & cross-sell services and products to existing customers Responsible for contacting customers via phone and email in order to reduce company churn through proactive and reactive retention processes. Negotiates and executes contract renewals and price plan migrations to maximize customer lifetime value Responds to customer requests for information and assists customers who are in distress or unhappy through a range of options including issue ownership and resolution, service improvements and pricing reviews. Manages customer relationships and expectations during the retention process. Maintains existing customer records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM). Develops knowledge of current product/service portfolio as well as changes and developments within the payments industry. Additional ad hoc duties when required Desired Skills and Experience Minimum 1 years previous Sales or Retention experience Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations. Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments. Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues Soft Skills - Proficient in Microsoft office, specifically excel & lead management and call logging accuracy Communication - Active Listening and Persuasion: Ability to identify underlying pain points and tailor solutions to win back at risk customers Benefits Competitive base salary + uncapped Commission Hybrid Role with modern office based in Dublin City centre Private health care with VHI Pension Company stock purchase options Bike to work scheme #J-18808-Ljbffr
A leading payments technology company in Dublin is seeking a retention specialist to drive customer loyalty and growth while managing relationships. This hybrid role includes working part-time from home and part-time in a modern office. Candidates should have at least 1 year of sales experience and strong communication and problem-solving skills. Benefits include a competitive salary with uncapped commission, private health care, and a pension plan. #J-18808-Ljbffr
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Cloud Infrastructure Engineer Summary of This Role We are seeking a highly skilled Infrastructure Engineer to join our Technology Operations group in Warsaw. This is a hands‑on engineering role with strong elements of operational engagement and technical ownership. The successful candidate will provide expertise across Google Cloud Platform (GCP), VM Infrastructure, Terraform, Kubernetes, and configuration management tools (Ansible or equivalent), while helping to define and drive Infrastructure standards, resilience, and reliability. The role spans build, run and operations of our cloud & vm environment, supporting the full lifecycle from infrastructure-as-code through to day‑to‑day operations, on‑call, and continuous improvement initiatives. What Part Will You Play? Implements and operates GCP infrastructure using Terraform (IaC) and Kubernetes (GKE / container orchestration). Owns infrastructure configuration management (Ansible or equivalent). Ensures security, scalability, and high availability across infrastructure platforms. Supports cloud cost optimisation and capacity planning. Participates in the on‑call rotation, providing tier‑3/4 support for critical infrastructure services. Participates in incident response and root‑cause analysis for infrastructure and cloud issues. Drives automation of monitoring, alerting, and remediation workflows. Partners with cross‑functional teams to align delivery models (Kanban for BAU, Agile for projects). Jira governance for Infrastructure projects — workflow / agile methodology Produces technical assessments / documentation upholding standards and providing recommendations for management. Deploys and maintains Kubernetes clusters (GKE). Configures namespaces, RBAC, ingresses controllers, and services mesh as required. Builds and deploys containerised workloads; manages scaling, upgrades, and patching. Troubleshoots pod, node, and networking issues in production clusters. Writes and maintains Ansible playbooks and roles for VM and cluster configuration. Automates patching, security hardening, and system updates. Standardises environment builds and enforce consistency across dev/test/prod. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree 3+ years’ experience as an Infrastructure Engineer, SRE, or Cloud Engineer in enterprise environments. Proven expertise in Google Cloud Platform (GCP). Strong skills in VM workloads, Terraform (IaC) and Kubernetes (GKE or equivalent). Hands‑on with Ansible (or equivalent configuration management). Broad knowledge of networking, databases, Linux systems, and hybrid infrastructure. Experience with monitoring, observability, and incident response tooling. Polish (at least B1+ — both spoken and written) and English (at least C1) Preferred Qualifications GCP Professional Cloud Architect or equivalent certification or Hands on Experience. Experience in regulated environments (PCI‑DSS, ISO, SOC2, etc.) an advantage DevOps / SRE hands on experience What Are Our Desired Skills and Capabilities? Strong communicator — able to influence both technical engineers and senior stakeholders. Organised and pragmatic, with strong ownership and accountability. Collaborative style — balances governance with delivery speed. Demonstrated success implementing Kanban and Agile delivery within Infra/Cloud Ops. Ability to document and enforce technical standards. Proven track record of improving operational performance and cross‑team delivery. #J-18808-Ljbffr
Responsibilities Act as the central coordination point for technical and business led projects, ensuring that project deliverables and the needs of all stakeholders are met. Coordinate internal resources and third parties/vendors to deliver and execute flawless projects Typical projects include new partners, new products, changes and enhancements to products or estates, functionality, features and services, large deployments, business processes, systems and business tools, and industry changes. Manage full project life cycle from project scoping and objectives, business requirements gathering, through to business readiness, implementation and post‑implementation support and review Own and manage all aspects of project governance including detailed project plans, management of risks and issues, including issue resolution and risk mitigation strategies, project reporting and escalation Manage, control and report budget Ensure resource availability and allocation Conduct detailed business impact assessments and produce detailed project briefings and communications for impacted stakeholder communities e.g. partners and their merchants, direct merchants and internal teams Effectively manage changes through shifting business priorities, controlling project scope, resources and timing as needed. Use appropriate tools to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report to senior management, project boards and key stakeholders Manage the relationship with the partner and all stakeholders Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Support the Deployment team with Weekly/Monthly reporting tasks Skills & Qualifications Project management experience (minimum 2+ years) Proven track record of managing, delivering and coordinating diverse, multiple projects simultaneously to fixed deadlines (to internal and external stakeholders) Excellent communication skills including client‑facing and at all levels of the organisation Ability to assimilate, critically evaluate and convey new information quickly Project management certification an advantage (PMP or Prince2) Third party / supplier management experience – Warehouse, Vendors, Distribution Centres, Retailers Experience of producing high quality project documentation – Project scheduling, tracking, Roll‑out plans, Transition between Excel and Gsheets Flexibility to adjust to a dynamic work environment and ability to contribute to a growing team The ability to work with cross‑functional teams internally and externally to achieve results – Customer support team, Tech support team, Partner onboarding team/Implementation delivery team, Partner service team, Migration team, Partner support team, Ecommerce, IT&D A high level of attention to detail, excellent follow through, and reliability Experience engaging with people across a variety of levels with diverse backgrounds #J-18808-Ljbffr
