This role is: This role within the Group HR Systems team will be accountable for the day-to-day maintenance and development of the group wide integrated HR and reporting systems. To coordinate and provide efficient, accurate and insightful HR systems, reporting, processes & administrative support to all areas of the Grafton Business. This is a permanent role, with hybrid working (3 days a week in office). Key Accountabilities/Responsibilities for this role: Contribute to the implementation of new modules/systems across. Participate in the review, testing and implementation of upgrades/enhancements. Participate in various projects with responsibility for developing and maintaining the system data structures/workflows/security/access etc. ensuring they meet business requirements. Work on ad hoc projects as directed by the Group HR Systems Manager. Support the improvement of procedures and processes to ensure that the best service delivery is given to our stakeholders and the wider business. Ensure the required processes & procedures meet GDPR, company policy and/or legal requirements. Provide support for troubleshooting issues, resolving all queries and quickly escalating any technical issues to our providers that need further investigation. Responsible for system administration tasks, including data uploads, data cleansing, data integrity and workflow design and administrative support to the HR, L&D and Payroll functions. Ensuring security, end-user access, and data integrity across all platforms. Conduct training to end users, including developing user procedures, guidelines and documentation. Contribute to delivery of BAU change in line with system specialism, acting as a subject matter expert. Drive continuous improvement across own team and the wider functions. Provide support in the creation & maintenance on a variety of reports or queries utilising appropriate reporting tools. Assist in development of standard reports for ongoing business needs. Experience, Knowledge, Qualifications & Skills: Experience of working with HR systems and Data Management. Experience of supporting critical business systems / users. Demonstrate strong aptitude for complex problem solving and make systematic comparison between alternatives. Analytical and forward thinking to anticipate future problems/risks and develop mitigation plans. Ability to work under pressure to tight deadlines. Ability to juggle competing demands and request for support. Good interpersonal skills with the ability to relate to a broad spectrum of individuals. Well organised with the ability to plan workload to achieve deadlines. Proactive nature, & forward thinking, positive disposition & flexible. Proficient Outlook, Excel, Word and PowerPoint skills. Excellent communication skills, both written and verbal. Comfortable communicating with all levels of the company, in a professional manner whilst acknowledging confidentiality. Self-motivated and happy working solo and as part of a team. Friendly, self-confident, conscientious with a sense of humour. Benefits Package: Annual bonus opportunity 25 days holiday a year (plus bank holidays) Holiday buy scheme Discount card for Grafton brands Salary sacrifice pension contributions Health Cash plan – claim money back on everyday healthcare needs and treatments (dental, physio, prescriptions to name a few) Share saving scheme Company sick pay Life assurance Cycle to work scheme 100’s of retail discounts available through our flexible benefits portal About GraftonGroup: Grafton is an international trade focused, multi-channel distributor of construction products. The success of the business is based on the quality of the products it distributes and the quality of the service it provides to its customers. The Group aims to build on its leading market positions in the UK, Ireland, The Netherlands and Finland and to grow internationally in distribution and related markets. #J-18808-Ljbffr
Woodie's is the market-leading DIY, Home & Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women! We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a gold-standard Investor in Diversity by the Irish Centre for Diversity & Inclusion. This role is an exciting opportunity to drive and shape the Woodies omni-channel experience in order to grow revenue and drive best in class customer experience. Our Digital department are looking for an experienced Digital Trading Merchandise Manager to drive digital revenue and customer experience across all our categories. This role will play a key part in maintaining a great online customer experience balancing brand and commerce across all categories on Woodies.ie. We are looking for someone who can bring a strong commercial outlook as well as new ideas on how to innovate to be the best in class omni-channel DIY retailer. Key Ownership Areas: Digital category strategy development, trade reporting, merchandising, site optimisation. Strong customer experience onsite and omni-channel is the key ambition of this role. The Ideal Candidate: 3+ years e-commerce experience Experience managing and developing a team Strong knowledge of latest online technologies, industry and competitive landscape Deep knowledge of online merchandising and CVR optimisation techniques Excellent analytical skills Strong communication and interpersonal skills, and ability to work with cross-functional teams Ability to take initiative with a positive, “problem-solving” attitude Ability to multitask and ensure flawless execution with excellent attention to detail Commercially focused Flexible and resilient attitude Key Responsibilities: Drive revenue targets for Woodies.ie, input and drive the overall digital commercial site calendar to drive trade Collaborate with the commercial buying team on maximizing commercial opportunities on site through promoting key product and maximizing seasonality of the Woodies trading calendar Responsible for increasing conversion onsite by leading a strategy for improved on-site search and navigation and product information architecture Create insights on customer on-site behavior and buying journeys and share findings and recommendations with stakeholders that will increase revenue especially ahead of key trading campaigns/events Monitor closely the online stock availability, working with buying and operations to ensure depth and width of range is optimal to achieve sales targets and is profitable for online operations Inputs into the wider site development BAU sprints recommending changes and functionality that will improve overall CVR and CX including a holistic approach for both online and offline customer experience to support our overall business growth Research and stay aware of digital trends and in turn making recommendations to the business around onsite experience, digital technology in order to improve site experience and drive revenue and profitability Optimize and maximize new revenue channels such as dropship and market place in order to grow market share for the Woodies business Optimises existing digital tools to optimise performance: search, sorting rules, cross- and upsell, reviews and working with marketing to drive relevant content Inputs on the priorities for eCommerce revenue with marketing, in order to maximise traffic and ROAS whilst ensuring the key categories are getting enough traffic and visibility across channels Key contributor and lead in site-wide projects which require commercial decision making, balancing UX and business requirements. Working collaboratively with the digital product and IT teams to deliver this. Our benefits include: Annual Bonus Company Pension Company-funded healthcare Hybrid working Colleague Discount Wellness Initiatives Educational Assistance Paid Parental & Maternity leave Sick-pay Flexi-Wage - Choose how to budget your own pay! We are an equal opportunity employer and value diversity at Woodie's. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr
Receptionist - Proline, Inchicore, Dublin 8 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords.In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products.These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware. Principle Objective Reporting to general manager, this office receptionist will cover the busy main office reception, administration tasks, showroom maintenance and redirect calls accordingly. Knowledge & Experience Excellent Telephone manner Previous reception experience in a busy environment Computer literate with proficient knowledge of outlook, word and excel. Excellent Interpersonal skills Great attention to detail Self-motivated and able to work on own initiative Flexible approach to work Key Responsibilities Answering all calls in a professional & efficient manner Dealing with queries or transferring to the relevant department Maintain a clean & tidy reception area, canteen area and showroom Administration filing and dealing with POD requests Maintain stocks for stationary, warehouse packaging, cleaning products & tea / coffees Ad hoc administration assistance for various department Essential Competencies Excellent interpersonal skills, including the ability to develop and maintain open collaborative relationships, generate trust, advocate and negotiate, influence others, be receptive to the viewpoints and concerns of others Can establish efficient administration processes Must demonstrate exemplary writing & communication skills Be innovative and forward thinking Bring a positive and enthusiastic approach to the role Must at all times remember confidentiality is essential Have tact and diplomacy Key Relationships Main office team Accounts/sales/estimating team Business employees Contract Type Permanent Full time 41.5 hour contract Working week Monday to Friday Location: Inchicore, Dublin 8 Our Benefits Include Competitive Basic Salary Private Health Care Sick Pay Scheme Paid Maternity and Parental Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount Educational Assistance Wellness initiatives Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes. Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties. #J-18808-Ljbffr
Trade Sales Advisor - Sandyford, Dublin 18 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney’s Hardware. Principle Objective The role of Trade Sales Advisor in Chadwicks Sandyford is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promote the company's products and services in a professional manner and deliver a superior standard of customer care to our existing customers. Knowledge & Experience Previous experience working in a busy builder providers preferable A proven track record of achieving and exceeding both sales and margin targets Good knowledge of building materials products would be a distinct advantage Previous sales experience an advantage IT Literacy Key Responsibilities Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied Use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin Achieve Sales & margin targets Maintain a clean and effectively merchandised counter area in line with company policy Ensure that company policies are followed at all times when producing paperwork associated with sales Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the Plumbing and Heating department are maintained at appropriate levels Liaise with suppliers where necessary Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy Ensure a tidy working environment at all times in line with health and safety guidelines Actively safeguard against theft of company goods or property by being security conscious at all times Perform any other duties as may be deemed necessary or as may be required by the company Essential Competencies Effective team working Excellent interpersonal and customer-facing skills Strong communication skills, both written and verbal The flexibility and willingness to learn To enjoy working with people Tact and diplomacy Dynamic, motivated & driven to achieve targets Excellent organisation and attention to detail Key Relationships Branch employees Branch Manager Regional Director Head Office team Sales Representative Customers & Suppliers Contract Type Permanent Full time 39 hour contract Working week Monday to Friday, may be required to take part in the Saturday roster Location - Sandyford, Dublin 18 Our Benefits Include Competitive Basic Salary Private Health Care Sick Pay Scheme Paid Maternity and Paternity Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount Educational Assistance Wellness initiatives #J-18808-Ljbffr
Sales Representative - Coolock, Dublin 17 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. Principle Objective As Sales Representative at Chadwicks Coolock, you are responsible for generating building material sales, managing customer relationships and construction related activity with key customers within a geographical area to achieve company objectives as directed by the Regional Director. Knowledge & Experience At least two years’ proven building materials sales experience within the construction industry i.e. similar role in a builders merchants or construction related company and or B to B selling in the construction industry Excellent knowledge of all building material products, existing and upcoming products Proven experience of dealing with building contractors and specifiers Third level qualification in construction or business related discipline is highly desirable Key Responsibilities Engage key strategic customers and potential contractors in-line with customer relationship management framework guidelines and technical offerings to build strong relationships to gain maximum market advantage. Promote the Company’s building material products and services, by regularly visiting and otherwise contacting his/her customers (based on the Company guidelines and the Customer Classification) Upselling additional brands such as Sam Hire and Plumb Centre Preparing quotations for customers Preparing Account Plans to meet sales targets and maintain or develop the relationship with his/her Customers Ensuring payment terms are adhered to as per customer contract To be responsible for the commercial management of project management activity. Working collaboratively to ensure maximum commercial advantage and commitment achieved from technical resource and project specifications. Supporting the Company’s common goals by working with team members, cross-functional working with other teams/functions and pro-actively participating/delivering on commitments Adhering to Company reporting procedure/commercial admin systems, offering appropriate feedback and information. Typical activities include: o To plan each visit and record a visit-report as appropriate o To enrich the customer data base with sales information, collected from the field. oTo be responsible for safety aspects for self and others. o To be responsible for achievement of debt management within area of responsibility o To manage claims for products or services performance issues in-line with Company guidelines. Essential Competencies Ability to prioritise workload Effective team working and networking skills Commercial awareness and numeracy skills Excellent interpersonal and customer-facing skills Strong sales skills and negotiation skills The flexibility and willingness to learn Target driven with the ability to think strategically Excellent organisation skills and attention to detail Strong account management skills Excellent communication skills, both oral and written Negotiation and analytical skills A positive attitude IT literacy and the ability to handle analytical data Key Relationships Branch employees Branch Manager Regional Director Head Office team Customers & Suppliers Contract Type Permanent Full time 39 hour contract Working week Monday to Friday Our Benefits Include Competitive Basic Salary Commission Pay Fully expensed Company vehicle Tax Free lunch allowance Private Health Care Sick Pay Scheme Paid Maternity and Parental Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount #J-18808-Ljbffr
Woodie's is the market-leading DIY, Home & Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women! We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a gold-standard Investor in Diversity by the Irish Centre for Diversity & Inclusion. This role is an exciting opportunity to become part of a team responsible for driving and shaping the Woodies omni-channel experience in order to grow revenue and drive best in class customer experience. Our Digital department is looking for a Digital Trading & Merchandise Exec to drive digital revenue and customer experience. This role will play a key part in maintaining a great online customer experience balancing brand and commerce across all categories on Woodies.ie. We are looking for someone who has a passion for retail and product and can bring a commercial outlook as well as new ideas on how to innovate to be the best in class omni-channel DIY retailer. Key ownership areas include: Enriching our product data to drive conversion, driving best in class navigation, onsite merchandising, sorting rules, upsell and cross-sell, and site content planning in order to drive the best customer experience. Key Responsibilities: Product Upload Enriching online product content to ensure discoverability & enhance the customers' website experience. Work closely with buying teams to track new products coming into the business and manage the workflow of these products onto site. Manage the communication to and sending of requested imagery and product content to our e-commerce partners. Creation of reports showing what has been uploaded and where the gaps are. Assign products to the correct attributes and categories as per category guidelines and to enhance the customer experience. Upload, process and QA product imagery and copy assets to ensure they meet specifications and standards. Resize and rename imagery through Photoshop and upload to our backend systems. Manage the upload of seasonal products within required timelines. Ensure priority products are uploaded when requested and communicate with the teams on managing priority products through the process. Site Trading Activating promotions and events on Woodies.ie and providing sufficient support for those promotions/events across digital channels. Collect and catalogue brand campaign assets and ensure these are reflected on site seasonally and on time. Identify and promote priority products and ensure bestseller visibility across site and categories. Ownership over site calendar and updates for Category Landing Pages. Manage and implement product launches on site and removal of older products and clearance items. Monitor the allocation of stock to the web store to ensure all products have visibility and are available to purchase. Analyze and drive sales through stock management and identifying customer/seasonal trends. Improvement of Customer Experience Responsible for increasing conversion within categories by improving navigation/product information architecture. Identify opportunities to increase AOV by using different techniques including cross and upsell. Drive the customer experience on our PLPs and sorting rules. Develop content with our digital marketing team to ensure all product categories are supported via our website content. Support our CRM programme in line with digital and category priorities. Our benefits include: Annual Bonus Company Pension Company-funded healthcare Hybrid working Colleague Discount Wellness Initiatives Educational Assistance Paid Parental & Maternity leave Sick-pay Flexi-Wage - Choose how to budget your own pay! We are an equal opportunity employer and value diversity at Woodie's. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr
Tele Sales Advisor - Proline, Inchicore, Dublin 8 Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware. Proline As one of the leading suppliers of ironmongery and accessory products, Proline provides design solutions for architects, interior designers and specifiers on all their ironmongery needs. Offering a vast range of products which include invisible door solutions, door and window hardware, joinery products and airtightness products. Principle Objective To drive sales and revenue growth within the commercial ironmongery sector through proactive outbound calls, relationship-building, and effective product knowledge dissemination. By understanding client needs and offering tailored solutions, the objective is to exceed sales targets, enhance customer satisfaction, and foster long-term partnerships, thus positioning the company as a trusted supplier in the industry. Key Responsibilities Serve as the initial point of contact for all web and phone-based product inquiries. Develop the sales of commercial Ironmongery within the Chadwick’s branches through building contacts with sales team and branch managers and to follow up on leads generated by the Chadwick’s reps and regional sales managers. Prepare quotations for both trade customers and contracts team customers. Provide seamless support to the trade counter team ensuring timely customer service. Knowledge and Experience Preferable background in sales pipelines within the construction industry, with knowledge of ironmongery as a plus. Third level qualification in construction or business-related discipline is highly desirable. Key Skills and Competencies Ability to work on one’s own initiative. Well-developed communication and inter-personal skills. Strong organisational and time management abilities. Ability to prioritise workload Effective team working and networking skills Commercial awareness and numeracy skills Negotiation and analytical skills Full clean Driver's Licence Key Relationships Proline counter sales team Proline contracts team Chadwicks Branch Managers and Sales Representatives Measurements of Success Driving trade sales within Proline Supporting contracts team with commercial contractors Growing sales with Chadwicks branches and supporting overall Chadwicks ironmongery sales Contract Type Permanent Full Time Our Benefits Include Competitive Basic Salary Private Health Care Sick Pay Scheme Paid Maternity and Parental Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount Educational Assistance Wellness initiatives #J-18808-Ljbffr
Branch Manager - Drogheda, Co. Louth Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, the Group has established a range of brands which offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware. Principle Objective Reporting to the Regional Director, the Branch Manager is responsible for all of the daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales, and service goals. Knowledge & Experience Previous Management experience essential Previous experience managing a busy builders providers would be a distinct advantage A strong understanding of the construction industry Full competence with standard software packages, including MS Word, Excel Third level degree in a commercial discipline is desirable but not essential Key Responsibilities Ensuring that the sales team provides a friendly, open, and enthusiastic customer service both in person and on the phone Working with division managers and sales representatives to establish their monthly growth targets and development objectives Work closely with the Regional Director to assist in driving the development of the Branch and ensure that standards are met for service excellence Maintain thorough knowledge of Chadwicks Group and competitor products/services to maximise sales and service opportunities Improve the performance of the Branch across a number of key performance measures Undertake customer service duties as required to ensure the effective and efficient management of the branch Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm, and drive Maintain a clean, well-organised, and properly merchandised store at all times Ensuring that all policies, procedures, and controls are followed at all times Branch administration Essential Competencies Strong commercial acumen Strong ability to negotiate obstacles Excellent people management skills Effective team working and networking skills Excellent interpersonal and customer-facing skills Strong communication skills, both written and verbal The flexibility and willingness to learn Enjoy working with people Strategic Planning Problem Solving Dynamic, motivated & driven to achieve targets Excellent organisation and attention to detail Tact and diplomacy Contract Type Permanent Full-time 39 hour contract Working week Monday to Friday, may be required to take part in the Saturday roster Location: Drogheda Our Benefits Include Competitive Basic Salary Bonus Opportunity Private Health Care Sick Pay Scheme Paid Maternity and Parental Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount Educational Assistance Wellness initiatives #J-18808-Ljbffr
Woodie's is the market-leading DIY, Home & Garden retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplaces for Women for the past three years! We are also recognised by the Irish Centre for Diversity & Inclusion as an accredited Investor in Diversity. We are looking for a Leader to help grow and develop our team and our brand in the Galway area. Our ideal candidate will: Be experienced in retail, sales, or operations and ready to step up. Have exposure to people management activities in a customer-facing environment. Have a desire to support and mentor our store colleagues. Be an authentic leader who builds an environment where every colleague can be themselves and do their best work. Be comfortable with holding performance-related discussions when needed. Be a superb communicator with the ability to articulate messages clearly, listen to others, and engage with people. Place a value on innovation and trying new ideas. Recognise the importance of diversity of thought and backgrounds as key factors for teams to operate at their best. Main role responsibilities include: Delivering extraordinary customer service, actively mentoring and motivating our store team. Effectively communicating business goals and objectives to our colleagues. Identifying commercial opportunities in your local area. Being responsible for cash and stock control. Supporting the store management team in making the best use of our payroll and headcount budgets. Supporting with the recruitment of store colleagues when required. Authorising and handling refunds and exchanges. Managing performance of your store colleagues. Conducting Performance Appraisals when required and supporting with talent and succession planning for your team. Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues. Creating a phenomenal shopping experience for all customers. The specifics: Full-time 39-hour contract. Working week 5 out of 7 days; every second weekend and Bank holiday required. Competitive salary depends on experience. Our benefits include: Company Pension for all colleagues. Colleague Discount – Up to 35% off in-store purchases. Maternity Leave: Up to 20 weeks paid maternity leave. Paternity Leave: Up to 2 weeks paid paternity leave. Fertility Leave: Up to 5 days paid per year. Cycle to work & Tax-Saver Schemes. Discounted health insurance. Bonus Scheme. Sick Pay Scheme. Parental leave. Flexible Annual Leave: Purchase up to 2 weeks additional leave per year. Paid Charity Leave: Make a positive impact with two paid days for charity work! Service Days: Increased annual leave entitlements linked to service. Earlypay: Draw-down a portion of your earned wages early if needed! Flexiwage: Choose how you budget & manage your pay frequency! Savings Club. Educational Assistance. Wellness initiatives. We are an equal opportunity employer and value diversity at Woodie's! We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr
Woodie's is the market-leading DIY, Home & Garden omni-channel retailer in Ireland with 35 stores nationwide and an online presence. We are proud to be listed as Ireland's Top Retailer by Great Places to Work and an official Best Workplace for Women! We are also listed as one of the 75 Best Large Workplaces in Europe since 2020 and to be accredited as a gold-standard Investor in Diversity by the Irish Centre for Diversity & Inclusion. We have an opportunity for an ambitious, detail-oriented, and customer-focused IT Support Colleague to join our fast-paced IT team. This is a superb opportunity to gain valuable experience during a really exciting period when we are modernizing our systems, transforming our digital landscape, and improving our processes. The role will particularly appeal to somebody with a passion for learning how to implement continuous improvements across all areas of technology services and how this is handled to best support our colleagues to effectively meet the needs of our customer base. Our ideal candidate: Continuous Improvement: A passion for assuming responsibility and ensuring that there is a process of continuous improvement across everything you work on. Knowledge: A keen learner with the ability to apply learning to recommend improvements where appropriate. Customer Focused: Keen to understand the role you play in delivering excellent service to our colleagues & customers. Detail Oriented: You’ll have superb attention to detail and understand that detail drives excellence. Documenting: Able to craft concise and accurate documents and processes pitched at the right level of technical detail depending on the audience. Delivery: You’ll thrive on delivering objectives and projects to the best of your ability. Communication: Excellent interpersonal skills and ability to build effective working relationships to get the job done. Experience: A solid understanding or qualification relevant to this role (i.e., technical background or qualification). Key Responsibilities: Collaborate with established members of the IT team across selected areas of the processes that support our technology service goals. Develop knowledge of ITIL and PMO processes with the support and guidance of our established team members. Provide Support across our IT function in areas including vendor management, security management, End User Compute, Business Analysis, Design Review, Code and Release Controls, Test Planning and Execution, Change Management, Hypercare, and front-line Support. Document and Articulate technical processes and ideas in a manner that can be understood by our stakeholders. Our benefits include: Salary: €30,000 to €35,000 per year Annual Bonus Company Pension Discounted healthcare Hybrid working Colleague Discount Wellness Initiatives Educational Assistance Paid Parental & Maternity leave Sick-pay Flexi-Wage - Choose how to budget your pay! We are an equal opportunity employer and value diversity at Woodie's. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #J-18808-Ljbffr
