Product Technology Manager, Data Architecture and Engineering, gData corporate_fare Google place Dublin, Ireland Apply Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. Experience in product management around requirements gathering, roadmap planning, and execution. Experience in technical troubleshooting, and managing internal/external partners or customers. Preferred qualifications: 3 years of experience in data products and technologies such as SQL, data warehousing, data architecture and data governance. Experience identifying business needs, and defining or building data solutions to address business needs in a customer service environment. Experience using AI technologies to augment, improve or automate the development process. Experience in planning and managing several large-scale, complex technical projects to deliver quality results within the project deadlines. Ability to collaborate, build consensus, and drive technical decisions with complex cross-functional stakeholder groups, involving both technical and non-technical audiences. Excellent technical leadership, project management and problem solving skills. About the job gTech’s Analytics, Products and Tools team (gAPT) leverages deep user insights and gen AI technology to improve or automate Google's Ads customer support experiences. gAPT partners closely with gTech’s Support, Professional Services, Product Management, and Engineering teams to simplify our Ads support products and build the productivity tools ecosystem for gTech users. We are leaders of the customer experience, advocating for big-picture visions, feature requests, and offering product improvements backed by data-driven insights. Our work enables gTech teams to deliver delightful support to our customers. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Develop data product strategy and roadmaps, incorporating both near term business requests for long-term needs. Create program requirements and co-lead design and development. Manage the data product/program life-cycle. Create data products that enable/provide business metrics. Conduct resource planning and make data product prioritization/trade-offs. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Minimum qualifications: Bachelor's degree or equivalent practical experience. 5 years of industry experience in advertising, consultative sales, business development, or IT, or 3 years of experience with an advanced degree. Preferred qualifications: Experience in hunting and acquisition within a start-up environment. Experience in planning, delivering and executing marketing campaigns, measurement and creative strategy. Ability to own a portfolio in an advertising or media sales context, and consistently overachieve quotas to drive growth. Ability to move fast, be bold, and grow in a dynamic, fast-changing environment. Ability to think strategically about complex issues and develop recommendations and action plans, with excellent problem-solving skills. About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Deliver against ambitious quarterly business and product growth goals, while prioritizing and delivering an outstanding experience to Google's advertisers within EMEA. Build and manage a pipeline through proactive identification of high-potential business in addition to close partnership with our marketing teams. Establish relationships via phone calls, e-mail marketing and face-to-face meetings, design effective marketing strategies using expert product knowledge and deliver outstanding customer sales experience to drive long-term success for our customers. Consult with C-level clients to achieve national and international online marketing and business goals through utilizing the full suite of Google’s marketing solutions (e.g., YouTube, Google Search and Display Network platforms). Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . #J-18808-Ljbffr
Solutions Engineer, Mission Critical Services, Networking, Google Cloud Google Dublin, Ireland Apply This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 6 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development. Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks). Experience working with distributed systems, and with common solutions, design patterns, or best practices. Experience with web technologies (e.g., HTTP, HTML, DNS, TCP, etc.). Preferred qualifications: Experience working with any public cloud services and infrastructure (e.g., Google Cloud Platform). Experience developing tools (e.g., automation, testing, debugging). Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues. Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level. Knowledge of networking fundamentals (e.g., Load Balancing, Cloud Storage, Peering, TCP/IP, etc.). Knowledge of Linux or Unix systems. About the job The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative. You work closely with a cross-functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and helping companies around the world innovate. The Mission Critical Services Solutions Engineers own customer issues and help improve customer experiences. You will be a part of a global team that provides constant support to critical customer workloads deployed on Google Cloud. In this role, you will provide high-touch support for customers, owning incident management to mitigate or resolve critical issues, and drive continuous improvements to improve workload reliability for the customers. The Mission Critical Services team focuses on rapid incident response, proactive solutions, and customer-centric supportability helps avoid issues and improve the resiliency of customer mission-critical environments deployed on GCP. You will troubleshoot and mitigate technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and coding/scripting when needed. You will contribute to product adoption and reliability by making improvements to the product, tools, processes and documentation. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Work with customers on their production deployments to resolve issues and achieve product readiness, availability, and scale. Triage and manage technical escalations, including platform outages, technical issues, and executive concerns. Develop an understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing, and determining the root cause for customer-reported issues, building tools, and faster diagnosis. Act as consultant and subject matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud. Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams to find ways to improve the product, and drive production. Work as part of a team of developers/consultants that globally ensure 24-hour customer support, this includes working non-standard work hours/shifts and may include weekend work. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Network Operations Residency Program, University Graduate, 2026 Start corporate_fare Google place Dublin, Ireland Apply Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience. Experience with network fundamentals (e.g., TCP/IP, ARP, IP Tables, routing) or Unix systems administration, including coding (e.g., Java, C/C++) or scripting (e.g., shell, Python). Preferred qualifications: Internship experience in network engineering, data center operations, system administration, or a similar technical role. Ability to adapt to changing priorities and make informed decisions with limited information. Excellent leadership and project management skills, with a collaborative and knowledge-sharing mindset. Excellent organizational, communication, and time management skills. About the job Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services. The Network Operations Residency Program (NORP) is a comprehensive 16-month program designed for full-time new hires ("Nooglers") to gain broad exposure to various Network Engineering projects through rotations. Upon successful completion of the program, NORPers will transition into a Network Engineer role. NORP is structured to cultivate future leaders and accelerate careers in networking technology. We seek candidates who demonstrate strong foundational knowledge in networking, excellent project management abilities, and a passion for tackling unique and complex problems. Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another. Responsibilities Gain practical experience in various network engineering roles. Collaborate with Google teams to plan, implement, and maintain networking infrastructure. Contribute to innovative solutions, including developing enhanced tools, automation, and process improvements. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agent resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Treasury Analyst, New Business Treasury Implementation Google place Dublin, Ireland Apply Bachelor's degree in Accounting or Finance, or equivalent practical experience. 2 years of experience in finance or treasury. Preferred qualifications: Experience with systems evaluation, implementation, and integration. Ability to work in a cross-functional, fast-paced environment. Ability to think critically and effectively execute on various transactions with a strong sense of ownership. Excellent communication and partnership skills, with the ability to interact with executive leaders. Excellent problem-solving skills, combined with strong business acumen. About the job Google's Treasury team is on a mission to optimize the return on Google's financial assets. As a member of this team, you're always looking for innovative ways to help Google invest for the future while limiting volatility and material surprises. In addition to risk busting and asset management, you work collaboratively to administer business insurance programs and stock programs, and provide financial analysis support to our internal teams. You make creative yet calculated decisions that are backed by both experience and your extensive knowledge of the economy and financial industry. The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business. Responsibilities Support treasury work streams for the operationalization and implementation of new product and feature launches, including process creation, enhancement, and automation efforts for treasury workflows. Partner with payments and other cross-functional teams to design and implement payment workflows, supporting banking infrastructure and processes. Prepare detailed documentation, conduct quantitative analysis, and create concise presentations to inform management decisions regarding treasury impacts. Engage with third-parties, including banks and financial technology, to solve complex treasury challenges and implement payment solutions. Review banking documents, processes, and systems, and maintain local banking relationships. Prepare and analyze daily cash positions, ensuring adequate cash and liquidity, and provide daily operational support for tasks such as executing wire transfers, managing fraud filter activity, releasing payments, and troubleshooting payment failures. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Account Strategist, Mid-Market Sales, Google Customer Solutions, Greece (Multiple Languages) corporate_fare Google place Dublin, Ireland Apply Bachelor's degree or equivalent practical experience. 2 years of experience in advertising sales and strategy, marketing, consulting, or media. Ability to communicate in English and Ukrainian or Russian fluently to manage client relationships in the region. Preferred qualifications Experience strategically assessing and achieving client success via business techniques, including effective questioning, objection handling, compelling narratives, storytelling and selling. Experience in managing digital advertising campaigns with a focus on performance marketing. Knowledge of online marketing strategy and tactics. Ability to own a portfolio in an advertising or media sales context and consistently overachieve quotas to drive growth. About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI‑era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small-and-medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers…and we have fun doing it. Responsibilities Deliver against ambitious quarterly business and product growth goals. Own a portfolio of medium and large size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi‑quarter plans for achievement. Pitch and consult with customers proactively to support annual digital marketing discussions and budgets. Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives. Stakeholder management, build relationships with the end customer or agencies. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Account Strategist, Mid-Market Sales, GCS, Germany (German, English) Apply Bachelor's degree in Advertising, Marketing or equivalent practical experience. 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles. Ability to communicate in English and German fluently to support client relationship management in this region. Preferred qualifications: Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling and competitive selling. Knowledge of online marketing strategy and tactics. Demonstrated ability to own a portfolio in an advertising or media sales context in Germany, and consistently overachieve quotas to drive growth. Demonstrated ability to build compelling narratives and utilize storytelling as a client engagement strategy. Expertise in managing digital advertising campaigns with a focus on performance marketing. About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Deliver against ambitious quarterly revenue and product growth targets. Own a portfolio of medium and large size businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement. Pitch and consult with customers proactively to support annual digital marketing discussions and budgets. Drive customer growth by delivering an outstanding customer sales experience and achieving customer business and marketing objectives. Provide stakeholder management and build relationships with the end customer or agencies. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Account Strategist, SMB Sales, Google Customer Solutions, CEE (English, Romanian) corporate_fare Google place Dublin, Ireland Apply Qualifications Bachelor's degree or equivalent practical experience. 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing roles. Ability to communicate in English and Romanian fluently to manage client relationships in the region. Preferred qualifications Experience strategically assessing and achieving agency/client success via sales techniques, including effective questioning, objection handling, compelling narratives, storytelling, and engaged selling. Experience in managing digital advertising campaigns with a focus on performance marketing. Knowledge of online marketing strategy and tactics. Ability to own a portfolio in an advertising or media sales context and consistently overachieve quotas to drive growth. About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and our customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Deliver against ambitious quarterly business and product growth goals. Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and sales pitches with clients to advise them on how to get the best return on their Google Ads investment. Own a portfolio of small businesses by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks and building quarterly plans for achievement. Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Solutions Engineer, Mission Critical Services, High Touch Support, Storage, Google Cloud Google Dublin, Ireland Mid level. Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. Apply ✳️ This role requires you to work in a shift pattern or non‑standard work hours as required. This may include weekend work. Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 6 years of experience troubleshooting and advocating for customers' needs, triaging technical issues, or software development. Experience creating content for technical audiences (e.g., developer documentation, industry white papers, Computer Science course material, or IT administration playbooks). Experience with web technologies (HTTP, HTML, DNS, TCP, etc.). Experience working with distributed systems, and with common solutions, design patterns, or best practices. Preferred qualifications: Experience in crisis response or escalation management across multiple teams, with the ability to influence momentum of incident response for critical customer issues. Experience with cloud‑based serverless, storage, and developer tools technologies. Experience with SQL database administration, Google App Engine, open source software communities, Cloud networking solutions, or distributed computing technology. Experience as a system/network administrator working with Linux/Unix or Windows systems, from kernel to shell, file systems, and client‑server protocols. Experience with web or mobile app development and troubleshooting database issues, schema design, and SQL query profiling. Knowledge of core data structures and concepts. About the job The Google Cloud team helps companies, schools and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem‑solve technical issues to show how our products can make businesses more productive, collaborative and innovative. You work closely with a cross‑functional team of web developers and systems administrators, not to mention a variety of both regional and international customers. Your relationships with customers are crucial in helping Google grow its Cloud business and help companies around the world innovate. As a Mission Critical Services Solutions Engineer, you will own our large and important customer issues in addition to proactively help improve customer experiences. You will be part of a global team that provides 24×7 support to critical customer workloads deployed on Google Cloud. In this role, you will provide high‑touch, rapid‑response support for our most critical customers with complex environments, proactively owning end‑to‑end incident management to mitigate or resolve their most critical issues, and driving continuous improvements to improve workload reliability for the customers. The Mission Critical Services team’s focus on rapid incident response, proactive solutions and deep customer‑centric supportability helps avoid issues and improves the resiliency of customer mission‑critical environments deployed on GCP. You will troubleshoot and mitigate technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and, when needed, coding/scripting. You will contribute to product adoption and reliability by making improvements to the product, tools, processes and documentation. Responsibilities Work with customers on their production deployments to resolve issues and achieve product readiness, availability and scale. Handle technical escalations, including platform outages, technical issues and executive concerns. Develop an understanding of Google Cloud's product technology and underlying architectures by troubleshooting, reproducing and determining the root cause for customer‑reported issues, building tools and faster diagnosis. Act as consultant and subject‑matter expert for internal stakeholders in engineering, sales, customer organizations to resolve technical deployment obstacles and improve Google Cloud. Understand customer issues, advocate for their needs with internal teams, including Product and Engineering teams, to find ways to improve the product and drive production. Work as part of a team of developers/consultants that ensures 24‑hour customer support. This will include a need to sometimes work non‑standard work hours/shifts, and may include weekend work. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
Accelerated Growth Consultant, GCS, Germany (German, English) corporate_fare Google place Dublin, Ireland Apply Bachelor's degree or equivalent practical experience. 2 years of experience in advertising, sales, marketing, consulting, or media. Ability to communicate in English and German fluently to engage with clients in the region. Preferred qualifications: Experience in planning, delivering and executing marketing campaigns, measurement and creative strategy. Experience in hunting and acquisition within a start-up environment and a track record of exceeding sales targets. Demonstrated ability to own a portfolio in an advertising or media sales context, and consistently overachieve quotas to drive growth. Ability to move fast, be bold, and thrive in a dynamic, fast changing environment. Demonstrated ability to think strategically about complex issues and develop recommendations and action plans, with strong analytical skills. About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it. Responsibilities Deliver against ambitious quarterly revenue and product growth targets, while prioritizing and delivering an outstanding experience to Google's advertisers within EMEA. Build and manage a pipeline through proactive identification of high-potential business in addition to close partnership with our marketing teams. Establish relationships via phone calls or e‑mail marketing and design effective marketing strategies using expert product knowledge. Deliver outstanding customer sales experience to drive long-term success for our customers. Consult with C-level clients to achieve national and international online marketing and business goals through utilizing the full suite of Google’s marketing solutions (e.g., YouTube, Google Search, and Display Network platforms). Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr
