Senior Sales Engineer – Gong Gong transforms revenue organisations by harnessing customer interactions to increase business efficiency, improve decision‐making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary AI to enable teams to capture, understand and act on all customer interactions in a single platform. Hybrid‑Based Role – Office 3 days a week and remote (EMEA). Responsibilities Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor. Thoroughly understand all aspects of the Gong platform to explain and demo the technology to all types of users. Be the trusted advisor to prospects and customers to ensure they get the correct business outcome and value from our technology. Assist prospects and customers with Business Assessments (POCs, Pilots). Execute build and delivery of solution‑based demos and solution architecture diagrams for customers with highly complex use cases. Craft content to show customers how to leverage Gong for specific use cases. Solution complex business and technical requirements and explain them in simple terms. Assist with RFPs and questionnaires in the context of sales cycles. Help eliminate bottlenecks by working cross‑functionally (Sales, Customer Success, Support, Product Management, Engineering) to get deals across the line. Partner with and support Marketing on demand gen activities (webinars, conferences, events). Contribute reusable assets to the Sales Engineering team and the company at large. Collaborate with Product Marketing, Product Management, and Engineering to share customer feedback and influence product roadmap and GTM strategies. Qualifications 8+ years of customer‑facing experience in a pre‑sales engineering role or a combination of sales engineering and other relevant work experience. A passion for serving the customer, ideally in pre‑sales/sales engineering roles. Experience with sales technology (CRMs), cloud architecture, or telephony/web‑conferencing systems. Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON. Understanding of security and privacy pertaining to SaaS systems. Business understanding of GTM sales teams and processes. Excellent verbal and written communication skills. Strong interpersonal and teamwork skills. Passion for technology and problem solving. Able to make the complex sound simple! Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal‑opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. Dublin, County Dublin, Ireland #J-18808-Ljbffr
Overview We’re looking for a customer-centric, strategic, and experienced leader to manage part of our Mid-Market CSM team. This position reports to the Director of EMEA Customer Success and aims to retain and grow customers while developing the team. Responsibilities Hire, coach, and develop the CSM team. Focus on personal growth, success, and achieving targets. Lead a team of CSMs in delivering exceptional customer value and creating successful customers. Own the team’s metrics and drive plans to exceed them, specifically renewal/GDR success, account growth, license utilization, risk mitigation, and business value delivery. Partner with other CS leaders to build and refine processes, systems, and resources to make the teams and our customers successful. Contribute to Gong’s environment and culture and provide suggestions for process improvements to evolve the Customer Success organization. Collaborate with internal teams (Customer Education, Support, Marketing, Sales, Product, Professional Services) to align priorities, address customer needs, and deliver increasing value over time. Qualifications 2+ years proven success in building and managing high-performing CSM teams in B2B SaaS 7+ years of experience in a customer success or account management role Experience owning and managing quarterly team revenue metrics and a track record of exceeding targets Demonstrated ability leading a customer-facing team — prioritising and managing a book of business, driving best-practice operations, and delivering deep strategic value Ability to align with customer executives and drive value conversations with VP and C-suite stakeholders, particularly in enablement, go-to-market, and revenue operations High business acumen and understanding of revenue team dynamics and operating rhythms Experience driving multithreaded relationships with large, matrixed organisations Experience with Gong is preferred You Are A high-energy leader with excellent collaboration skills to drive customer centricity by leveraging internal stakeholders Passionate about developing people and coaching your team to meet their full potential Values collaboration, winning together, and challenging conventional wisdom Thrives in a fast-paced, high-growth environment Apply Indicates a required field. Currently accepting applications where applicable. Gong is an equal employment opportunity employer. We do not discriminate on the basis of protected characteristics. Data privacy: Gong collects and uses your personal data to evaluate your application. We will delete your data upon request. #J-18808-Ljbffr
Mid Market Account Executive, Healthcare Join to apply for the Mid Market Account Executive, Healthcare role at Gong . Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. Hybrid-based role: office 3 days a week and remote 2 days. Responsibilities Manage prospects from lead to close. Land new business within greenfield territory. Clearly articulate and demonstrate our Gong value proposition, creating excitement and enthusiasm among prospects. Regularly iterate messaging that will scale our outbound prospecting engine. Engage and educate senior executives on the importance of the emerging Revenue Intelligence industry and validate Gong as the leader in this new market. Partner with our SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders. Qualifications 2+ years of relevant Mid Market Sales experience selling to the Healthcare industry. Track record of overachieving revenue targets of $1M+ and successfully navigating and closing six-figure deals. Previous SaaS and enterprise software experience. Excellent verbal and written communication skills. Must be able to work hybrid with three days in the office and two days from home. YOU ARE A self-starter who thrives in a fast-paced, high-growth startup environment. Passionate about providing exceptional customer experiences. Creative, resourceful, detail-oriented, and well-organized. Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment). Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close. A team player with high integrity and grit. Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #J-18808-Ljbffr
Gong transforms revenue organisations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visitwww.gong.io . Our Sales Engineering team is expanding rapidly! We're looking for top-tier talent across all levels and segments. If you're passionate about Gong & driving value for customers, we encourage you to apply. Our team will carefully review your experience and be in touch to assess the best fit within our organisation. As a Senior Sales Engineer on the team, you’ll fill a key role in ensuring our Enterprise Prospects and Customers have a high-quality experience. Sales Engineers at Gong are not your typical SEs who give demos day in and day out. We are strategic resources deployed to work with Gong's largest opportunities in EMEA and solve complex use cases when no one else can. Think of us as superheroes called into action when needed! NOTE: This position is a hybrid-based role (office 3 days a week and remote) RESPONSIBILITIES Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor. Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users. Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology. Assist prospects and customers with Business Assessments (POCs, Pilots). Execute the build and delivery of solution-based demos/solution architecture diagrams for customers that have highly complex use cases. Craft content to show customers how to leverage Gong for specific use cases. Solution complex business and technical requirements and explain them in simple terms. Assist with RFPs and questionnaires in the context of sales cycles. Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line. Partner with and support Marketing on demand gen activities (webinars, conferences, events). Contribute reusable assets to the Sales Engineering team and the company at large. Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies. QUALIFICATIONS 8+ years of customer facing experience in a sales engineering role (pre‑sales) or a combination of sales engineering and other relevant work experience. A passion for serving the customer, which has played out in customer-facing pre-sales/sales roles; ideally sales engineering. Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems. Experience with data flows, AI/ML concepts, analytics, APIs/webhooks, or JSON. Understanding of security and privacy pertaining to SaaS systems. Business understanding of GTM sales teams and processes. Excellent verbal and written communication skills. Strong interpersonal and teamwork skills. Passion for technology and problem solving. Able to make the complex sound simple! Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal‑opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law. #J-18808-Ljbffr
At Gong, we are committed to revolutionizing the way businesses operate by providing actionable insights and unparalleled visibility into customer interactions. Our mission is to drive effective behaviors within revenue organizations, enhancing their performance and success. We take pride in building products that our customers truly love and find indispensable to their operations. The Role: We are on the lookout for a seasoned Senior Product Manager to take a pivotal role in driving the evolution of one of Gong’s flagship product lines. This is an exceptional opportunity for someone who has a deep passion for creating transformative products, with an acute awareness that every detail matters. Key Responsibilities: Spearhead the development and enhancement of mission-critical products that align with our customers' needs and business objectives. Maintain a meticulous attention to detail while adopting a customer-centric approach to product development. Employ data modeling techniques to inform and enhance product decisions and strategies. Think creatively and strategically, envisioning long-term solutions in a large-scale, enterprise-grade environment. Work collaboratively with cross-functional teams (product design, engineering and more) to deliver products that not only meet but exceed customer expectations. Balance innovative thinking with practical execution to drive product success and company growth. About You: You are a visionary product manager who thrives on creating impactful products that stand the test of time. You understand the value of details and are committed to delivering exceptional customer experiences. Your ability to marry customer focus with out-of-the-box thinking enables you to develop products that are both intuitive and robust, capable of supporting large-scale enterprise environments. Over 6 years of experience as a product manager in SaaS B2B products. Excellent communication skills that foster collaboration and secure stakeholder buy-in Proven track record in driving product execution with hands-on implementation. Forward-thinking with strong execution skills. Enjoys taking ownership and responsibility for the created product. Strong understanding of data and how to interpret it to improve products. Solid user experience skills combined with technical understanding. Capable of turning incomplete, conflicting, or ambiguous inputs into clear action plans. Fluent or highly proficient in English. Why Join Us: At Gong, you'll be part of a dynamic and forward-thinking team passionate about innovation and excellence. If you are excited about the opportunity to make a significant impact and grow with a company that values vision and execution, we would love to hear from you. PERKS & BENEFITS We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Current Company (or most recent) * Current Title (or most recent) * LinkedIn Profile Are you legally authorized to work in Ireland? * Select... Will you now or in the future require sponsorship for an immigration-related employment benefit? * Select... Data Privacy & Protection * Select... Gong will collect and use your personal data (e.g. - name, email, resume info) to evaluate your application for employment. Gong will save your personal data for up to 2 years in order to consider you for other, future potential job opportunities. We are happy to delete your data upon request. #J-18808-Ljbffr
Frontend Engineer at Gong As a Frontend Engineer at Gong, you will lead the development of intuitive and scalable web applications, collaborate closely with product and UX teams, and drive impactful solutions in a fast‑paced environment. Responsibilities Be a major part of Gong’s Frontend guild and collaborate with developers from all teams. Tackle hard technical problems at the architecture, code, and product levels and devise solutions that balance practicality and innovation. Own the features you develop, from product thinking and wireframe stages through production. Participate in architecture huddles to shape future decisions about code and best practices. Continuously learn new skills through professional lectures, workshops, and dedicated learning time. Qualifications 3–5 years of industry experience developing web applications. A sense of ownership and responsibility for the products you create. Deep knowledge of JavaScript and hands‑on experience with React (a must). Familiarity with backend languages such as Java, Node.js, C#, and others is an advantage. Experience building large‑scale, cloud‑based web applications. Proven experience designing and implementing design systems and component libraries. Preferably a degree in computer science or a related discipline. An all‑around player, fast learner, and self‑motivated individual. Excellent verbal and written communication skills in English. A strong desire to work independently and within a team of highly skilled peers. Benefits & Perks Private health insurance plans tailored to you and your family. Wellbeing Fund – flexible wellness stipend. Mental health benefits, including covered therapy and coaching. Education & learning stipend for personal growth. Flexible vacation time to promote a healthy work‑life blend. Paid parental leave. Company‑wide recharge days each quarter. About Gong Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends. With the Gong Revenue AI Platform, we capture and contextualize customer interactions, surface insights and predictions, and power actions and workflows essential for business success. More than 4,500 companies worldwide rely on Gong to unlock their revenue potential. For more information, visit gong.io . Gong is an equal‑opportunity employer. We do not discriminate based on race, color, religion, age, or any other basis protected by law. To review Gong’s privacy policy, visit privacy notice for more details. #J-18808-Ljbffr
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. As a founding Commercial Account Executive, you’ll play a key role in expanding our business accounts and acquiring new customers. You will own and manage the sales cycle to ensure Gong's growth within the commercial market. Once fully ramped you'll have knowledge of our technology and solid business-to-business sales skills. Hybrid-based role: office 3 days a week and remote. RESPONSIBILITIES Manage prospects from lead to close Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects Cultivate long-term relationships with customers Maintain weekly sales forecast and achieve quota quarterly QUALIFICATIONS 1 year+ of relevant closing experience for Commercial. Previous SaaS and enterprise software experience. Previous outbound prospecting experience Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc.) Excellent verbal and written communication skills. Experience selling to sales leaders a plus. Comfortable working in a fast paced dynamic environment with startup experience. Self-motivated with an entrepreneurial spirit. Comfortable selling to VP, C-Suite executives, and sales leaders, navigating through multiple decision makers in an organisation. Fluency in Hebrew YOU ARE A self-starter who thrives in a fast‑paced, high‑growth startup environment Passionate about providing exceptional customer experiences Creative, resourceful, detail‑oriented, and well‑organized Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment) Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close A team player with high integrity and grit Gong is an equal‑opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr
Join to apply for the Commercial Account Executive, Israel role at Gong Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. NOTE: This position is a hybrid-based role (office 3 days a week and remote). Responsibilities Manage prospects from lead to close Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects Cultivate long‑term relationships with customers Maintain weekly sales forecast and achieve quota quarterly Qualifications 1 year+ of relevant closing experience for Commercial Previous SaaS and enterprise software experience Previous outbound prospecting experience Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc.) Excellent verbal and written communication skills Experience selling to sales leaders a plus Comfortable working in a fast paced dynamic environment with startup experience Self‑motivated with an entrepreneurial spirit Comfortable selling to VP, C‑Suite executives, and sales leaders, navigating through multiple decision makers in an organization Fluency in Hebrew YOU ARE A self‑starter who thrives in a fast‑paced, high‑growth startup environment Passionate about providing exceptional customer experiences Creative, resourceful, detail‑oriented, and well‑organized Experienced in selling transformation/visionary solutions, especially where there isn’t an obvious budget (demand creation vs. fulfillment) Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close A team player with high integrity and grit Gong is an equal‑opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. #J-18808-Ljbffr
Want to play a pivotal role in shaping the future of Gong’s ecosystem? As a Backend Engineer at Gong, you will design and build the infrastructure and interfaces that enable Gong to serve as the central hub for revenue teams. Your work will facilitate seamless integrations with third-party products, expanding Gong’s capabilities beyond our internally developed solutions. This is a unique opportunity to work on impactful projects, leading large-scale integrations with strategic partners. If you excel at building scalable, secure APIs and enjoy collaborating across teams, we’d love to hear from you! As a Backend Engineer, you will: Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies . Develop and maintain integration infrastructure, enabling third-party applications to seamlessly connect with Gong and extend its functionality. Build generic, modular API interfaces that support a wide range of future use cases, ensuring flexibility and reusability. Enhance system security , ensuring that Gong’s external-facing capabilities are both powerful and secure . Collaborate with internal teams (Product, GTM, and other R&D groups) and external partners to develop solutions that align with business and customer needs. Take full ownership of features from design to production, ensuring reliability, maintainability, and performance. Contribute to the strategic vision for Gong’s integration ecosystem, thinking beyond short-term tactical solutions. You should apply if you have: 5 + years of backend software development experience, with a strong foundation in Java and modern cloud-based architectures. Experience in both application and infrastructure development , with a deep understanding of scalable SaaS solutions. Strong proficiency in Java (Spring, etc.) and designing robust, maintainable APIs. Experience developing durable systems and using relevant technologies and techniques ( kafka, SQS, etc. ) Experience with cloud platforms (AWS, GCP, or Azure) and building scalable microservices architectures. A solid understanding of secure API design and best practices for external integrations. Strong communication and collaboration skills - you'll work closely with partners, product teams, and developers across multiple organizations. Ability to take ownership and drive projects forward independently. What makes Engineering at Gong unique? Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.” For our engineers, it means it's not just about writing code. You are involved and able to influence the entire process to create the best product. About us Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io . Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you legally authorized to work in Ireland? * Select... Will you now or in the future require sponsorship for an immigration-related employment benefit? * Select... Data Privacy & Protection * Select... Gong will collect and use your personal data (e.g. - name, email, resume info) to evaluate your application for employment. Gong will save your personal data for up to 2 years in order to consider you for other, future potential job opportunities. We are happy to delete your data upon request. #J-18808-Ljbffr
Mid Market Account Executive, Healthcare Dublin Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io. NOTE: This position is a hybrid-based role (office 3 days a week and remote 2 days) As one of our founding Industry Mid Market Account Executives, you will fill a key role in acquiring new Mid Market level customers, primarily in the Energy & Utilities space and spreading the Gong gospel across the EMEA region. This position reports directly to our Head of Enterprise Sales. RESPONSIBILITIES Manage prospects from lead to close Land new business within greenfield territory Clearly articulate and demonstrate our Gong value proposition, creating excitement and enthusiasm among prospects Regularly iterate messaging that will scale our outbound prospecting engine Engage and educate senior executives on the importance of the emerging Revenue Intelligence industry and validate Gong as the leader in this new market Partner with our SDR, Sales and Sales Engineering teams to develop account-based sales strategies to uncover value for all go-to-market department leaders QUALIFICATIONS 2+ years of relevant Mid Market Sales experience selling to the Healthcare industry is a must have Track record of overachieving revenue targets of 1M+ and successfully navigating and closing six-figure deals Previous SaaS and enterprise software experience Excellent verbal and written communication skillsMust be able to work hybrid with three days in the office and two days from home YOU ARE A self-starter who thrives in a fast-paced, high-growth startup environment Passionate about providing exceptional customer experiences Creative, resourceful, detail-oriented, and well-organized Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfilment) Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close A team player with high integrity and grit Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal‑opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law. #J-18808-Ljbffr
