Leisure Club Receptionist – Glenroyal Hotel & Leisure Club Location: Maynooth, County Kildare (short stroll from the town centre, 25‑minute drive from Dublin City Centre). Role Overview: As the first point of contact for members and guests, you will provide a warm welcome, ensure smooth day‑to‑day operations at the leisure club reception and deliver excellent customer service. Availability required for 3 weekdays and weekends, full shifts. Main Responsibilities Meeting & greeting customers in a professional & friendly manner Register new members and handle membership queries Answer and manage incoming calls promptly and professionally Checking in & out members and guests Responding to all customer queries & requests Handle and resolve customer complaints where appropriate Work closely with other team members to ensure a smooth operation Skills & Experience Requirements Excellent written and spoken English Minimum 1 year experience working at a busy reception Strong administration and organisational skills Team Player with a positive attitude Demonstrated commitment to delivering outstanding customer service Fitness instructor/lifeguard qualification is an advantage Flexibility to work a variety of shifts, up to 5 days over 7 Benefits 1 paid volunteering day per year Free on‑site parking Complimentary gym membership Free tea/coffee from Shoda Cafe on shift Paid birthday leave each year Additional annual leave days based off length of service Daily meals and snacks in canteen Internal/external training provided Staff discount across hotel amenities Staff canteen, changing room & shower facilities Seniority Level Not applicable Employment Type Full‑time Job Function Administrative Industries Hospitality #J-18808-Ljbffr
