Glenlo Abbey Hotel and Estate located on the banks of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. Is currently recruiting for a Deputy General Manager to join their Senior Leadership Team.
The Hotel comprises of 73 bedrooms including 8 suites, 11 Luxury Self-Catering Lodges, Corrib Room (catering for meetings, events, and weddings for up to 160 guests), River Room Restaurant, Palmers Bar and Kitchen, Pullman Restaurant (1 Michelin star), Glo Spa & Wellness, a 9 Hole Christy O'Connor Jr designed Championship Golf course and Trackman 21 bay driving range.
Key Responsibilities of a Deputy General Manager:
Support the overall operational management of the property, ensuring smooth coordination across departments.
Provide direct oversight of hotel operations, maintaining high service and quality standards.
Work closely with departmental managers to ensure strong communication, operational alignment, and delivery against budgets and service targets.
Maintain a visible leadership presence across the property and support managers with operational decision-making.
Monitor and manage food and beverage costs, stock control, and departmental budgets.
Track departmental performance including revenue, payroll costs and productivity.
Ensure consistently high standards of service across all guest areas, addressing guest feedback and support continuous service improvement initiatives.
Identify opportunities to improve standards, efficiency, control costs and increase revenue.
Promote a positive and cooperative working environment.
Requirements of a Deputy General Manager
Proven experience in a senior operational role in a 5-star hospitality environment.
Experience overseeing multi-department operations such as spa, leisure, golf, or facilities.
Strong leadership and organisational skills with a hands-on management approach.
Solid commercial awareness with experience managing budgets and operational targets.
Strong problem-solving ability and the capacity to work effectively in a busy environment.
Excellent interpersonal and communication skills
What we offer:
Excellent Salary & Benefits for chosen candidate.
Bonus Package on successful KPI's.
Health & Wellness Benefit.
Employer Pension Contribution Scheme.
Meals on Duty in Staff Restaurant.
Career Development Opportunities.
Employee Discounts across all MHL Hotel Collection hotels and SLH Hotels Worldwide.
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