As a result of strong demand from BMW customers we are seeking a career orientated Parts Advisor to join our successful parts team atFrank Keane BMW Blackrock. If you are interested in this position and feel you can contribute to the success of a winning team, then this job is for you. The successful candidate should be; Well presented, very enthusiastic, and able to work on own initiative. You will need to possess excellent communication skills, be computer literate and be able to fulfil administrative duties. You will be confident in dealing with the public & trade alike. You will need to be a confident relationship builder, able to advise customers whilst delivering a first class service. Previous motor industry parts sales would be a distinct advantage. Previous experience of Kerridge CDK would be a distinct advantage.A full clean driving license is required for this role. Reporting to the Parts Manager, key responsibilities will include: Conduct daily stock control checks. To maintain department housekeeping duties. To deal with inbound phone calls & online enquiries. To order, organise and maintain the parts stock of the dealership. To accurately identify, locate and pick parts for Trade and Retail customers. Maintaining and developing relationships with existing customers via telephone calls and email. Observing and ensuring compliance with BMW Ireland standards for the proper management of the parts department. Delivering an efficient parts delivery service to all existing & new trade customers Generating new sales opportunities by identifying & visiting potential trade customers and setting up new accounts. Marketing & promoting genuine Frank Keane BMW and BMW parts to trade customers. Maintaining and developing relationships with existing customers via meetings, telephone calls and visits. Candidates should have: Friendly, customer focused disposition. Full clean driving license Entrepreneurial approach to growing parts sales to the trade. Drive to achieve results and to be involved in a variety of tasks which call for accuracy and attention to detail. You will have an excellent telephone manner, with the product knowledge to interpret the customers needs and ensure that the right parts are sold to the customer. Ability to maintain quality operating procedures, adherence to rules and processes. This is an exciting role with a progressive Irish motor group that offers a competitive package and career progression. To apply, please send your CV and a covering note stating why you believe you are the right person for this role via the email link below. Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted Job Types: Full-time, Permanent Benefits: Employee discount On-site parking Work Location: In person
Frank Keane BMW are located in Blackrock, with showrooms and Aftersales facilities that have been equipped and developed to the very latest BMW standards. As a result of significant operation expansions, we are now recruiting for career-oriented Qualified & Part-QualifiedMotor Technicians to join our Blackrock Team. The Role: The ideal candidates will be experienced in all aspects of vehicle servicing and diagnostics and be capable of producing quality work in a busy environment. Responsibilities include: Performing work as outlined on the job card with efficiency and accuracy, in accordance with BMW / MINI retailer standards. Communicating with parts department to obtain needed parts, inform workshop manager if vehicle is awaiting parts and pursue special order of parts if necessary. Diagnosing cause of any malfunction and perform repair after confirming authorization by customer. Saving and tagging any and all parts if the job is under warranty or if requested by customer. Examining the vehicle and performing vehicle health checks to determine if additional safety or service work is required. Notifying service advisors immediately if additional work is needed, if work outlined is not needed, or if repairs can not be completed within the time promised. Road-testing vehicles to spot check work performed. Keeping abreast of BMW/MINI technical bulletins and attend factory sponsored training classes. Maintaining a clean and neat workspace and adhering to all company policies, procedures and safety standards Requirements: Qualified Technician - a minimum of 3 years post apprenticeship experience - ideally working with the BMW / MINI brand. Ability to clearly complete job card write ups with a thorough understanding of the requirements of factory standards for warranty write-ups. Good communication skills and the ability to identify and explain additional work required to service advisors or customers as required. Previous experience working with ADP/Kerridge environment would be an advantage. Only applicants with a suitable work visa should apply. Application: To apply, please send your CV and a covering note via the email link below. Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted. Skills: Mechanic Repairs Automotive
