Frank Keane BMW are located on Temple Road Blackrock, with showrooms and Aftersales facilities that have been equipped and developed to the very latest BMW standards. As a result of significant operation expansions, we are now recruiting for career-oriented Qualified & Part-Qualified Motor Technicians to join our Blackrock Team. The Role: The ideal candidates will be experienced in all aspects of vehicle servicing and diagnostics and be capable of producing quality work in a busy environment. Responsibilities include: Performing work as outlined on the job card with efficiency and accuracy, in accordance with BMW / MINI retailer standards. Communicating with parts department to obtain needed parts, inform workshop manager if vehicle is awaiting parts and pursue special order of parts if necessary. Diagnosing cause of any malfunction and perform repair after confirming authorization by customer. Saving and tagging any and all parts if the job is under warranty or if requested by customer. Examining the vehicle and performing vehicle health checks to determine if additional safety or service work is required. Notifying service advisors immediately if additional work is needed, if work outlined is not needed, or if repairs can not be completed within the time promised. Road-testing vehicles to spot check work performed. Keeping abreast of BMW/MINI technical bulletins and attend factory sponsored training classes. Maintaining a clean and neat workspace and adhering to all company policies, procedures and safety standards Requirements: Qualified Technician - a minimum of 3 years post apprenticeship experience - ideally working with the BMW / MINI brand. Ability to clearly complete job card write ups with a thorough understanding of the requirements of factory standards for warranty write-ups. Good communication skills and the ability to identify and explain additional work required to service advisors or customers as required. Previous experience working with ADP/Kerridge environment would be an advantage. Only applicants with a suitable work visa should apply. Application: To apply, please send your CV and a covering note via the email link below. Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted. Skills: Mechanic Repairs Automotive
As a result of strong demand from BMW customers we are seeking a career orientated Trade Parts Delivery Driver to join our successful parts team at Frank Keane BMW Blackrock. If you are interested in this position and feel you can contribute to the success of a winning team, then this job is for you. The successful candidate should be; Well presented, very enthusiastic, and able to work on own initiative. You will need to possess excellent communication skills, be computer literate and be able to fulfil administrative duties. You will be confident in dealing with the public & trade alike. You will need to be a confident relationship builder, able to advise customers whilst delivering a first class service. Previous motor industry parts sales would be a distinct advantage. Previous experience of CDK/Keyloop would be a distinct advantage. Reporting to the Parts Manager, key responsibilities will include: Conduct daily stock control checks. To maintain department housekeeping duties. To deal with inbound phone calls & online enquiries. To order, organise and maintain the parts stock of the dealership. To accurately identify, locate and pick parts for Trade and Retail customers. Maintaining and developing relationships with existing customers via telephone calls and email. Observing and ensuring compliance with BMW Ireland standards for the proper management of the parts department. Delivering an efficient parts delivery service to all existing & new trade customers Generating new sales opportunities by identifying & visiting potential trade customers and setting up new accounts. Marketing & promoting genuine Frank Keane BMW and BMW parts to trade customers. Maintaining and developing relationships with existing customers via meetings, telephone calls and visits. Candidates should have: Friendly, customer focused disposition. Full clean driving license Entrepreneurial approach to growing parts sales to the trade. Drive to achieve results and to be involved in a variety of tasks which call for accuracy and attention to detail. You will have an excellent telephone manner, with the product knowledge to interpret the customers needs and ensure that the right parts are sold to the customer. Ability to maintain quality operating procedures, adherence to rules and processes. This is an exciting role with a progressive Irish motor group that offers a competitive package and career progression. To apply, please send your CV and a covering note stating why you believe you are the right person for this role via the email link below. Please note that we do not require agency or 3rd party assistance with this vacancy and due to the high number of applications expected, only those shortlisted for interview will be contacted
We are currently recruiting for the role of an experienced Finance Manager in our Blackrock BMW Retail Centre. We operate an extremely fast paced and dynamic business where customer satisfaction is our number one priority. Hence the candidate must be able to demonstrate a customer orientated focus and approach to the role while maximising all opportunities for the retail centre. The ideal candidate will have a minimum of 2 years experience as a Finance Manager working in a franchised dealership and must meet criteria as set out in the Central Bank of Ireland minimum competencies code (2017). Reporting directly to the Head of Sales, your key responsibilities will be: To ensure sales and profit targets are met by working closely with sales executives. To report on F&I performance through the development and preparation of F&I KPIs on a daily/weekly/monthly basis. To develop and maintain the necessary skills to fulfil the business management role in a highly professional and effective manner. To ensure that all finance administration procedures are completed in a timely and accurate manner. To work enthusiastically and ensuring that customers and prospects are treated with courtesy and respect. To share market intelligence and information about developments in the F&I sector with the Head of Sales. To keep up to date with regard to alternative finance providers and insurance products to ensure that Frank Keane BMWs rates are both competitive and attractive to customers. To ensure that sales staff are fully conversant with all finance and insurance products available, in order to help close sales or enhance profit. To train, mentor and coach sales executives to fully understand the features and benefits of the finance products. To look to renew, revisit and re-market to previous and existing customers, finance and insurance products when appropriate from time to time. To work with sales staff to increase vehicle sales through active prospecting. To control the deposit process and ensure all incoming monies from customers are accounted for prior to the release of all vehicles. To ensure all finance related documents are correct and in full prior to the release of vehicles. Ensure the compliance of Frank Keane BMW with all regulatory requirements in respect of finance products. Be comfortable with providing cover for our Naas Road & Blackrock branches when required. Key Competencies: Must be able to work on own initiative Driven and ambitious in meeting targets on a monthly basis Strong communication skills with customers and internally Full clean Irish Drivers licence Analytical ability - Gather and record verbal and numerical data in a comprehensive and effective manner. Needs to be computer literate, ideally have experience using Kerridge/Drive Minimum 2 years experience within a main dealer & CPD qualified This is an exciting position in a company that offers great career prospects, an extremely attractive high earnings OTE along with a fully expensed company car. Job Types: Full-time, Permanent Benefits: Bike to work scheme Employee discount On-site parking Work Location: In person
We are currently recruiting for the role of Service Manager in our Blackrock BMW Retail Centre. We operate an extremely fast paced and dynamic business where customer satisfaction is our number one priority. Based in a busy customer facing role the candidate must be able to demonstrate a customer orientated focus and approach to the role while motivating and managing their team. Reporting to the Aftersales Director, your key responsibilities will be: Organising service activities in line with manufacturer standards, ensuring the department's efficient and profitable operation Maintain daily workshop timekeeping and labour productivity records to monitor the effective use of technician and productive labour Monitor hours attended and worked in order to achieve tech/ramp efficiency targets Schedule work for technicians in timely manner Ensure timelines are met and all documentation is properly recorded Provide leadership and guidance to the entire Service team Ensure accurate recording of parts and service times, job costing and invoicing in the Service Department Ensure that training standards are fully maintained so that future manpower requirements are covered Ensure manufacturer warranty guidelines are implemented Monitor workshop productivity and utilisation performance daily, in total and for individual technicians Lead, motivate and mentor the front line service advisor team Effectively recruit and build the service advisor and bookings teams Key Competencies: Need to be computer literate, ideally have experience using Kerridge/Drive/CDK/Keyloop Must be able to work on own initiative Driven and ambitious in meeting targets on a monthly basis Strong communication skills with an ability to lead a team Full clean Irish Drivers licence This is an exciting position in a company that offers great career prospects, an extremely attractive high earnings OTE along with a fully expensed company car. If you feel you have the skillset and experience for this position please apply directly below. Job Type: Full-time Benefits: Bike to work scheme Employee discount On-site parking Wellness program Work Location: In person
