JobTitle:Data and Insights Manager Location:Dublin Reporting to:HeadofInternalSystems Contract:Indefinite Duration Hours:37.5 hours per week Salary:€57,000 - €60,000 DOE About FoodCloud FoodCloud, recipient of Charities Institute Irelands charity of the year award, has a vision for a world where no good food goes to waste. The only thing bigger than our vision is our drive we are an organisationofdoersthataredrivenbykindness,fairnessandadesiretohelppeopleandtheplanet.We arealeadingvoiceintheIrish,EUandUNFoodandAgricultureOrganisationongreatercircularityinthe food system. We have an ambitious goal for a more equitable, inclusive, and circular food system. Would you like to join an organisation that is passionate about tackling food waste and increasing social inclusion in communities across Ireland and internationally? Are you an experienced Data and Insights Manager who would like to work for one of Ireland's fastest growing social enterprises? If this sounds like you, we have the ideal role here at FoodCloud. Key Responsibilities DataStrategyandGovernance: Lead the development and implementation of a comprehensive, data strategy and data governanceframework.ThisincludesenhancinganddocumentingFoodCloudsunifieddata model, integrating and standardising data sources, and enhancing reporting capabilities. Manage internal stakeholders and leverage external expertise where needed to achieve the objectivesoutlinedinourroadmap,aligningwithbestpractices,industrystandards,international frameworks, and current and future regulatory requirements. Collaboratewithcross-functionalteamstoensuredataquality,integrity,andsecurity. Locateanddefinenewprocessandsystemimprovementopportunitiesandwhereinnovative technology solutions can support FoodClouds strategic goals. Plantheroadmapandreportontheprogressofprojects,includingthedevelopmentand maintenance of data pipelines. DataEngineeringandPipelineManagement: Design,implement,andmaintainrobustETL(Extract,Transform,Load)processesandensure efficient data flow between systems. Implementmonitoringmechanismstoproactivelyidentifyandaddressdataqualityissues, ensuring stable reporting and accurate data across systems. Collaborate with internal teams and external vendors to maintain and resolve issues related to core operating systems and integrations, and provide guidance on escalation and resolution processes. Reporting and Analytics: Lead the design and implementation of a comprehensive operational reporting suite in consultation with key stakeholders and user groups, aligning with the overall business strategy.. Collaboratewithothertechteamsincludingourexternalfacingproductdevelopmenttosupport thedesignandimplementationofacustomerreportingofferingandrelateddatastructures.This includes a cross functional tech dev community with the Director of Engineering, architecture team and customer Solutions team. Lead and oversee a cross functional team to conduct data analysis and modeling to generate actionable insights and recommendations. Present findings in a clear and concise manner to both technical and non-technical stakeholders. External Engagement and ESG Reporting Lead FoodClouds Environmental, Social, and Governance (ESG) and impact reporting, ensuring our data and insights demonstrate measurable social and environmental outcomes. Collaborate with partners such as food bank networks, external experts or consultants, and governmentagenciestoadvanceinnovativeandethicaldatapractices,includinginitiativeslike carbon emissions tracking and social impact metrics. RepresentFoodCloudinexternalcommunicationsandevents,usingdata-driveninsightsto showcase our achievements and influence positive change across the sector. Createanddeliverregularreportsandpresentationsthatshowcasethecompany's achievements, using data and analytics to support key messages. Leadership and People Management: As part of our Organisational Excellence team, lead and develop FoodClouds Data and Insights capability. This includes direct line management of an initial small team and opportunity to develop a multi year plan for expansion with a diverse mix of colleagues and skills. Developandsupportthetrainingofaconsistentapproachtocorebusinessanalyticsanddata literacy across the organisation. Mentor colleagues across the organisation, encouraging collaboration on the overall data and reporting roadmap and embedding cross functional processes. Key Skills Strong understanding and experience in using Azure tools for Data ETL / Analytics: Functions, LogicApps,AppService,DataFactory,Storage,secretmanagement,AppInsightsandMonitoring. ExperienceinsettingupETLservicesfromvariousbusinessapplications,keepinginmind performance, scalability, cost and security. 5+yearsexperienceasadataanalystorbusinessdataanalyst. Technicalexpertiseregardingdatamodels,databasedesigndevelopment,dataminingand segmentation techniques. Strongknowledgeofandexperiencewithreportingpackages(BusinessObjectsetc),databases (SQL etc), programming (XML, Javascript, or ETL frameworks). Knowledge of statistics and experience using statistical packages for analysing datasets (Excel/Power BI/Tableau). Stronganalyticalskillswiththeabilitytocollect,organise,analyse,model,interpretand disseminate significant amounts of information with attention to detail and accuracy. BScinMathematics,Economics,ComputerScience,InformationManagementorStatisticsor relevant degree desirable. Possessesstrongprojectmanagementandpresentationskillsandappetitetodevelop. Abilitytothinkandplanstrategicallylinkingoperationalgoalsandlongertermstrategy. Awillingnesstodevelopandgrowskillsandcompetencies. Strongproblem-solvingskillswithamethodicalandlogicalapproach. Stronginterpersonalskillstoworkaspartofateam. Excellent written and spoken communication skills Benefits Overview TherolewillbebasedinourDublinHubandwecanalsoofferflexibleworkingarrangements, such as working from home, in line with role requirements Weareveryproudofourculture,andourvision,missionandvalueswhichyoucanreadmore about on ourwebsiteand on social media channels Wearededicatedtosupportingallcolleaguesintheirdevelopmentwithabreadthoftraining, mentoring and experiences available. This spans a range of learning and development programmes, continued focus on wellbeing and direct support on qualifications and personal improvement plans Pensioncontribution:matchingupto5%ofanemployee'ssalary Tax Saver, Income Protection, Bike to Work Scheme, discounted gym and sports club memberships, and more
JobTitle: Data and Insights Manager Location: Dublin Reporting to: Head of Internal Systems Contract: Indefinite Duration • Hours: 37.5 hours per week • Salary: €57,000 - €60,000 DOE About FoodCloud FoodCloud, recipient of Charities Institute Ireland's Charity of the Year award, has a vision for a world where no good food goes to waste. The only thing bigger than our vision is our drive. We are an organisation that acts on behalf of kind‑hearted communities, are a leading voice in the Irish, EU and UN Food and Agriculture Organisations on greater circularity in the food system, and have an ambitious goal for a more equitable, inclusive, and circular food system. Would you like to join an organisation that is passionate about tackling food waste and increasing social inclusion in communities across Ireland and internationally? Are you an experienced Data and Insights Manager who would like to work for one of Ireland's fastest growing social enterprises? If this sounds like you, we have the ideal role here at FoodCloud. Key Responsibilities Data Strategy and Governance Lead the development and implementation of a comprehensive data strategy and model, integrating and standardising data sources, and enhancing reporting capabilities. Manage internal stakeholders and leverage external expertise where needed to achieve the objectives outlined in our roadmap, aligning with best practices, industry standards, international frameworks, and current and future regulatory requirements. Collaborate with cross‑functional teams to ensure data quality, integrity, and security. Locate and define new process and system improvement opportunities and where innovative technology solutions can support FoodCloud’s strategic goals. Plan the roadmap and report on the progress of projects, including the development and maintenance of data pipelines. Data Engineering and Pipeline Management Design, implement, and maintain robust ETL processes and ensure efficient data flow between systems. Implement monitoring mechanisms to proactively identify and address data quality issues, ensuring stable reporting and accurate data across systems. Collaborate with internal teams and external vendors to maintain and resolve issues related to core operating systems and integrations, and provide guidance on escalation and resolution processes. Reporting and Analytics Lead the design and implementation of a comprehensive operational reporting suite in consultation with key stakeholders and user groups, aligning with the overall business strategy. Collaborate with other tech teams, including our external-facing product development, to support a cross‑functional technology development community with the Director of Engineering, architecture team, and customer solutions team. Lead and oversee a cross‑functional team to conduct data analysis and modeling to generate actionable insights and recommendations. Present findings in a clear and concise manner to both technical and non‑technical stakeholders. External Engagement and ESG Reporting Lead FoodCloud’s Environmental, Social, and Governance (ESG) and impact reporting, ensuring our data and insights demonstrate measurable social and environmental outcomes. Collaborate with partners such as food bank networks, external experts or consultants, and government agencies to advance innovative and ethical data practices, including initiatives like carbon emissions tracking and social impact metrics. Represent FoodCloud in external communications and events, using data‑driven insight to showcase our achievements and influence positive change across the sector. Create and deliver regular reports and presentations that showcase the company’s achievements, using data and analytics to support key messages. Leadership and People Management As part of our Organisational Excellence team, lead and develop FoodCloud’s Data and Insights capability. This includes direct line management of an initial small team and an opportunity to develop a multi‑year plan for expansion with a diverse mix of colleagues and skills. Develop and support the training of a consistent approach to core business analytics and data literacy across the organisation. Mentor colleagues across the organisation, encouraging collaboration on the overall data and reporting roadmap and embedding cross‑functional processes. Key Skills Strong understanding and experience in using Azure tools for Data ETL / Analytics: Functions, Logic Apps, App Service, Data Factory, Storage, Secret Management, App Insights and Monitoring. Experience setting up ETL services from various business applications, keeping in mind performance, scalability, cost and security. 5+ years experience as a data analyst or business data analyst. Technical expertise regarding data models, database design, development, data mining, and segmentation techniques. Strong knowledge of reporting packages (Business Objects, etc.), databases (SQL, etc.), and programming (XML, JavaScript, or ETL frameworks). Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, Power BI, Tableau). Strong analytical skills with the ability to collect, organise, analyse, model, interpret and disseminate significant amounts of information with attention to detail and accuracy. BSc in Mathematics, Economics, Computer Science, Information Management or Statistics or a relevant degree desirable. Strong project management and presentation skills, and appetite to develop. Ability to think and plan strategically, linking operational goals and longer‑term strategy. Willingness to develop and grow skills and competencies. Strong problem‑solving skills with a methodical and logical approach. Strong interpersonal skills to work as part of a team. Excellent written and spoken communication skills. Benefits Overview The role will be based in our Dublin Hub and we can also offer flexible working arrangements, such as working from home, in line with role requirements. We are very proud of our culture, and our vision, mission and values which you can read more about on our website and on social media channels. We are dedicated to supporting all colleagues in their development with a breadth of training, mentoring and experiences available. This spans a range of learning and development programmes, continued focus on wellbeing and direct support on qualifications and personal improvement plans. Pension contribution: matching up to 5% of an employee’s salary. Tax Saver, Income Protection, Bike to Work Scheme, discounted gym and sports club memberships, and more. #J-18808-Ljbffr
Join to apply for the Community Specialist role at FoodCloud Location : Tallaght, Dublin - hybrid working option available Reporting to : Foodiverse Community Coordinator Contract : 1 year fixed‑term contract, starting January 2026 Hours : 37.5 hours per week, Mon‑Fri 9:00am‑5:30pm Salary : €30,000 per annum About FoodCloud: FoodCloud has a vision for a world where no good food goes to waste and the only thing bigger than our vision is our drive – we are an organisation of doers that are driven by kindness, fairness and a desire to help people and the planet. Would you like to join an organisation that is passionate about tackling food waste and increasing social inclusion in communities across Ireland and internationally? About the Job: FoodCloud partners with community and voluntary organisations (CVOs) across Ireland. Our Community Partners are an incredibly innovative and diverse network, with limited time and resources. The role of the Community Specialist within the Community Development Team, reports to the Foodiverse Community Coordinator and plays a key role in building and supporting a strong network of CVOs signing up to FoodCloud and collecting food via our Foodiverse App and FoodCloud Hubs. Responsibilities Support the overall Community Engagement Plan 2026‑30. Source, engage and recruit new community partners. Provide an excellent customer experience and support external engagement that enables the community sector to maximize the benefit from Foodcloud. Increase the voice and presence of our community partner network across all internal and external communications. Support trials and implementation plans for regional or localised support programmes that improve community partner‑donor relationships. Liaise with the Food Safety Officer to ensure CVOs meet food safety requirements. Match CVOs to the most appropriate surplus food programmes (Foodiverse or Hubs). Handover suitable CVOs to the Membership & Engagement Coordinator for Hubs option. Schedule CVOs for Foodiverse donations and support new CVOs to set up the Foodiverse App for receiving donation notifications. Provide an excellent customer experience and place engagement calls where necessary to CVOs to enable them to maximize the benefit from the FoodCloud service. Coordinating and reporting on all CVO onboarding, new opportunities and programme exits. Monitor each new CVO partnership until there is a successful first scheduled donation/collection or until they have had a number of failed collections in a row. Manage and ensure smooth handover of CVOs to the Support Team for day‑to‑day support. Collaborate with other teams to progress projects that make our Foodiverse App and Hubs offerings more accessible, and to improve the consistency, variety and volume of surplus food available. Use our CRM to record and gather up to date information on community partners to support impact reporting. Track and complete cases and follow‑up tasks. Additional duties as required per business needs including coverage for other teams in the Customer Experience Department as needed. Key Skills 2+ years’ experience in a customer service or sales role. Excellent telephone manner, and written/oral communication skills. Comfort and confidence with presentation and public speaking. Comfortable with Microsoft Excel and Word or Google Suite. Proactive approach to dealing with queries. Strong attention to detail and focus on quality work and customer interaction. Previous experience with CRM and similar software systems a plus. Benefits Overview The role will be based in our Dublin Hub and we can also offer flexible working arrangements, such as working from home, in line with role requirements. We are very proud of our culture, and our vision, mission and values which you can read more about on our website and on social media channels. We are dedicated to supporting all colleagues in their development with a breadth of training, mentoring and experiences available. This spans a range of learning and development programmes, continued focus on wellbeing and direct support on qualifications and personal improvement plans. Pension contribution: matching up to 5% of an employee's salary. Tax Saver, Income Protection, Bike to Work Scheme, discounted gym and sports club memberships, and more. If this sounds like your ideal role, we would like to hear from you. Please include your CV and Cover Letter to apply now! The closing date for applications is 5 November 2025. #J-18808-Ljbffr
Transport Coordinator - Maternity Cover Location: Dublin (FoodCloud Hub, Tallaght) – Hybrid working (mix of on-site and remote) Contract: 9-month fixed-term (maternity cover) Reporting to: Head of Operations Hours: 37.5 hours per week Salary: €35,000 per annum FoodCloud has a vision for a world where no good food goes to waste and the only thing bigger than our vision is our drive – we are an organisation of doers that are driven by kindness, fairness and a desire to help people and the planet. Would you like to join an organisation that is passionate about tackling food waste and increasing social inclusion in communities across Ireland and internationally? Are you an experienced Transport Coordinator who would like to work for one of Ireland's fastest growing social enterprises? If this sounds like you, we have the ideal role here at FoodCloud. About the Job We are seeking an experienced Transport Coordinator to join our Operations team on a 9-month maternity cover contract. In this role, you will be responsible for the safe, efficient, day-to-day coordination of FoodCloud’s transport operations. This includes managing our fleet of vehicles and supporting any third-party logistics activities to ensure food is collected and delivered smoothly to our community partners. You will maintain our Fleet Management System (FMS), ensure all vehicles are roadworthy and compliant (tax, insurance, CVRT), schedule necessary maintenance, and act as the go-to person for transport queries across the organisation. You will also coordinate training for staff in vehicle use and uphold FoodCloud’s health and safety standards in all transport activities. This position is focused on hands‑on operational support and reports to the Head of Operations, working closely with colleagues in our Dublin hub and across our three FoodCloud Hubs. It’s a fantastic opportunity to contribute directly to FoodCloud’s mission by ensuring no good food goes to waste. Key Duties Fleet Compliance & Maintenance: Maintain oversight of FoodCloud’s vehicle fleet to ensure all vehicles are taxed, insured, and have valid CVRT (roadworthiness) certificates at all times. Schedule and coordinate regular servicing, repairs, and preventative maintenance for vehicles, working with approved garages or service providers as needed. Keep detailed records of all maintenance activities and ensure any vehicle issues are addressed promptly to guarantee safety and reliability. Fleet Management System (FMS): Maintain and update our Fleet Management System with current information on vehicle status, service dates, tax/insurance renewals, and usage logs. Support and train Hub teams in fully utilizing the FMS for daily checks, scheduling, and reporting. Ensure data in the system is accurate and leveraged to keep transport operations running smoothly. Health & Safety Compliance: Ensure all transport activities and processes comply with FoodCloud’s Health & Safety and Food Safety standards. Ensure each vehicle is equipped with required safety equipment and that this equipment is regularly inspected and maintained. Implement and monitor regular vehicle safety checks (daily/weekly checklists by drivers), ensure these checks are documented, and escalate any issues or incidents as appropriate. Support Hub Managers in conducting incident investigations and corrective actions if any transport-related accidents or issues occur, helping to improve safety practices continuously. Transport Coordination & Support: Act as the key point of contact for transport-related queries and requests from internal teams. Liaise with Hub Managers and other colleagues to coordinate daily and weekly delivery/collection schedules, ensuring our fleet is used effectively to meet the needs of food redistribution. When ad-hoc or urgent deliveries/collections arise, work with the relevant team to plan and dispatch vehicles or arrange alternatives. Monitor vehicle utilisation and availability, and work with teams to prioritise transport tasks to maximise the amount of food rescued and delivered. If needed, coordinate with third‑party logistics providers for day-to-day transport support (such as arranging external couriers or transport partners for specific routes or overflow capacity), ensuring they meet our operational standards. Training & Compliance Support: Coordinate and provide training for staff or volunteers in safe vehicle operation and transport procedures. Ensure all colleagues who drive FoodCloud vehicles (e.g. van drivers, hub staff) have completed any mandatory training or induction – this may include topics such as safe driving practices, vehicle equipment use (refrigeration units, tail-lifts, etc.), manual handling of goods, and FoodCloud’s transport policies. You may conduct in-person training sessions (especially for Dublin-based colleagues) and schedule external training where required (e.g. driver certification refreshers). Continuously promote a culture of safety and compliance among all teams involved in transport. Administration & Documentation: Maintain up-to-date transport documentation and policies. This includes keeping all fleet documents (insurance, tax discs, CVRT papers) organised and accessible, and updating any internal transport policies or checklists as needed in collaboration with the Operations team. Ensure that relationships with existing service providers (maintenance garages, vehicle leasing companies, fuel card providers, etc.) are well managed and that service levels remain high. Provide regular updates or reports to the Head of Operations on transport status, issues, and needs. Other Operational Duties: Perform other transport coordination tasks as required to support FoodCloud’s day-to-day operations. This may include assisting with transport-related procurement (e.g. arranging vehicle hire or replacement vehicles if one is off the road), and generally being hands‑on support for any transport matters that arise during the maternity cover period. Qualifications and Skills Minimum of 3 years experience in Logistics and Transport coordination Experience in implementing and complying to global or national standards and regulations across Health & Safety and Emissions Strong interpersonal and communications skills and ability to work with a wide range of both internal and external stakeholders. Excellent cross functional planning skills Demonstrated ability to work in a fast paced and ever changing environment. IT literate and able to work with Excel, PowerPoint, Fleet Management Systems etc. Up to date driving licence with no endorsements. Interest in climate and sustainability, particularly with regards to Logistics and Transport Benefits Overview The role is a fixed-term contract and will be based in our Dublin Hub in Tallaght, with flexibility for hybrid working in line with operational requirements We are very proud of our culture, and our vision, mission and values which you can read more about on our website and on social media channels We are dedicated to supporting all colleagues in their development with a breadth of training, mentoring and experiences available. This spans a range of learning and development programmes, continued focus on wellbeing and direct support on qualifications and personal improvement plans Pension contribution: matching up to 5% of an employee's salary Tax Saver, Income Protection, Bike to Work Scheme, discounted gym and sports club memberships, and more If this sounds like your ideal role, we would like to hear from you. Please include your CV and Cover Letter and use the link to apply now! The closing date for applications is 31 October 2025. #J-18808-Ljbffr
