Project Worker, Prevention, Day Services, Dublin Location: Dublin Contract: Full Time, 2 year Fixed Term Contract The purpose of this role is to work as part of the Prevention team, a branch of Focus Ireland’s Advice and Information Service, to deliver a dedicated, advice, advocacy and support service to families who are at risk of homelessness. What You Will Do Provide information, advice and advocacy on housing, legal rights, and social welfare entitlements to families at risk of homelessness. Undertake assessments and develop/implement support plans of people’s personal and accommodation situation needs. Liaise and advocate with relevant statutory authorities to support persons accessing the service. Manage a caseload and operate a phone and email query service. Refer people to external agencies which can more appropriately assist people with their personal, social, legal and accommodation needs. Work with and under the supervision and direction of the line management within the project. Work individually and as part of a team. Work within a client-centred approach, encouraging autonomy and independence. Be familiar with and comply with all relevant Focus Ireland policies e.g. Child Protection Policy, Confidentiality Policy, Customer Complaints Policy, Health and Safety Policy, Personnel Policy. Maintain accurate records and statistics in accordance with Focus Ireland policy. Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your Line Manager or Health & Safety representative. Attend and contribute to Team, Section, and Agency meetings as required. Engage in supervision sessions on a regular basis with the Project Leader. Engage in Reflective Practice to support professional development. Participate in relevant training and development courses as agreed with your Project Leader. Undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader. Work within the framework of the overall objectives of Focus Ireland. What You Will Need Relevant third level degree in the area of social care i.e. youth work, social studies, addiction, psychology, law. At least 2 years’ experience in the social care field working with disadvantaged people. Experience of supporting marginalised households/families with high risk and challenging behaviour. A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status. Experience of dealing with child protection and welfare responsibilities and responding appropriately to any concerns. Experience in carrying out assessments, including risk assessments. Experience in developing support plans and carrying out reviews. Ability to work on own initiative and in a team setting. Ability to display flexibility in the role. A working knowledge of services in the homeless sector (desirable). Focus Ireland is an equal opportunities employer #J-18808-Ljbffr Read More Read Less
Focus Ireland are recruiting Relief Social Care Workers to support our services in South Dublin. This is an exciting opportunity to work with a leading organisation in the field of social care, this opportunity will allow you to work in a range of services and develop your professional practice to an exceptional standard. The services provide long-term accommodation to young people, aged 15-17. Flexible working hours are on offer to suit your availability. You may be called for a shift at any stage, however, are under no obligation to accept the shift. You are paid for the hours which you work. Sleepovers and day shifts are available. Primary Purpose: To work as part of Focus Ireland’s residential children’s service, to provide care, protection, and support to the vulnerable or dependent young people, individually or in groups, in conjunction with the wider multidisciplinary team and other relevant agencies. The primary aim is to provide interventions necessary to address the young person’s issues and the issues preventing them from living at home. The aim is to provide a therapeutic care placement to the young people who most often present with emotional or behavioural difficulties and cannot live with their own families. What You Will Do To work within the framework of the overall objective of Focus Ireland and the Focus Ireland values. To work on a relief basis as part of a team within the framework of the policies and procedures in place for the project or as directed by the project leader, assistant project leader or section manager. To participate in the development and implementation of care and placement plans. To support young people that have experienced trauma and that present with challenging behaviour. To refer and support young people referring to external agencies that may further assist them with the personal, social, educational, employment, legal and accommodation needs. To promote the participation of young people in decision making on issues that affect their lives at both individual and collective levels. To promote the rights and responsibilities of each young person within the service. To liaise with the parents, family, general services and other agencies on behalf or the young person. To record and maintain records on a relief basis in relation to the project and individual clients in accordance with statutory requirements and health and safety legislation. To attend and participate in team, review and agency meetings as required. To work in close liaison with and co-operate with other Focus Ireland projects. To undertake such other duties as might be reasonably assigned to you from time to time in consultation with the Manager. To observe all Health, Safety and Welfare at Work regulations and notify management of any risks or concerns you may have in relation to same. What You Will Need A Third Level Degree in Social Care Proven direct work experience in relief/part-time work in a social care setting Experience of supporting marginalised clients/groups, preferably adolescents A working knowledge and insight into the social issues that affect young people who have or are experiencing homelessness Ability to manage and support clients in crisis who present with challenging behaviours based on the values and principles of best practice in Focus Ireland Working knowledge and understanding of Child Protection Ideally A working knowledge and understanding of Therapeutic Crisis Intervention model A working knowledge and understanding of the National Standards for Children’s Residential Centres Some experience of key working, assessments and care planning Ability to work well in a team environment Reliability and flexibility Excellent report writing and IT skills Focus Ireland is an equal opportunities employer This role is subject to Garda Vetting and satisfactory reference checks. #J-18808-Ljbffr Read More Read Less
Project Worker, Coffee Shop, Advice & Information Location: Dublin Contract: Full Time, 2 Year Fixed-Term Contract What You Will Do Provide information, advice and advocacy on housing, legal rights, and social welfare entitlements to persons at risk of homelessness. Undertake assessments and develop/implement support plans of people’s personal and accommodation situation needs. Liaise and advocate with relevant statutory authorities to support persons accessing the service. Manage a caseload and operate an open access drop-in/phone/email service. Refer people to external agencies which can more appropriately assist people with their personal, social, legal and accommodation needs. Work with and under the supervision and direction of the line management within the project. Work individually and as part of a team. Provide team support on a daily basis to support the wider Regional Advice and Information Service. Work within a client-centred approach, encouraging autonomy and independence. Be familiar with and comply with all relevant Focus Ireland policies e.g. Child Protection Policy, Confidentiality Policy, Customer Complaints Policy, Health and Safety Policy, Personnel Policy. Maintain accurate records and statistics in accordance with Focus Ireland policy. Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your Line Manager or Health & Safety representative. Attend and contribute to Team, Section and Agency meetings as required. Engage in supervision sessions on a regular basis with the Project Leader. Engage in Reflective Practice to support professional development. Participate in relevant training and development courses as agreed with your Project Leader. Undertake such other duties as might be reasonably assigned from time to time in consultation with the Project Leader. Work within the framework of the overall objectives of Focus Ireland. What You Will Need Relevant third level degree in the area of social care i.e. youth work, social studies, addiction, psychology, law. At least 2 years’ experience in the social care field working with disadvantaged single people. Experience of supporting marginalised households with high risk and challenging behaviour. A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status. Experience of dealing with child protection and welfare responsibilities and responding appropriately to any concerns. Experience in carrying out assessments, including risk assessments. Experience in developing support plans and carrying out reviews. Ability to work on own initiative and in a team setting. Ability to display flexibility in the role. A working knowledge of services in the homeless sector (desirable). Focus Ireland is an equal opportunities employer #J-18808-Ljbffr Read More Read Less
Location: Limerick Contract: Full-time, Permanent The purpose of this role is to manage Housing Supports providing leadership, operational oversight, and strategic input across multiple service locations in the Mid-West. The role includes managing a diverse team, overseeing housing support services, engaging with stakeholders, and contributing to the strategic development of the organisation. What You Will Do People Management: Provide line management for staff across multiple locations, offering leadership, support, and guidance on performance, development, and addressing underperformance in line with HR policies and guidelines. Service Oversight: Oversee the effective delivery of key housing services, including Short Term Accommodation, Long Term Accommodation, Resettlement, and Housing First, ensuring best practices and high standards of support and service delivery in line with KPIs, SLAs and NQSF requirements. Strategic Leadership: Advise leadership on emerging trends and challenges, contributing to strategic planning and decision-making through appropriate forums. Budget & Financial Management: Implement the day-to-day budget for the projects and propose budget needs to the Head of Housing Supports on a regular basis. Stakeholder Engagement & Collaboration: Support the Head of Housing Supports to build and maintain strong relationships with external agencies (e.g., housing agencies, HSE, and local authorities) to enhance service delivery, supporting key projects such as Housing First in Limerick and Clare. Recruitment: Support Human Resources in identifying and selecting suitable candidates to meet team needs and ensure service delivery excellence. Data Management & Reporting: Manage and extract data from key service databases (ORION, PASS and Softworks) to track performance metrics, generate reports, and provide actionable insights for decision-making. Housing & Property Management: Collaborate with Focus Housing Association to manage over 200 housing units in the Mid-West, in areas such as housing management, voids, arrears, referrals, and assessments. Out of Hours Service Coordination: Manage and coordinate the on-call service, ensuring efficiency and effective out-of-hours service provision in line with SLA requirements. Reporting & Compliance: Prepare and submit regular reports to line management and key stakeholders, highlighting progress, challenges, and areas for improvement. Service Evaluations & Continuous Improvement: Participate in project evaluations (e.g. Annual Service Reviews) and lead the implementation of service improvements based on review outcomes. Representation & Advocacy: Represent Focus Ireland on the Limerick Homeless Alliance forum. Professional Development: Actively engage in Reflective Practice and Supervision to enhance professional growth and service delivery and provide regular supervision to team members. What You Will Need A relevant Third Level qualification at degree level in social care, or related discipline. Proven experience in a management role within housing or homelessness services with knowledge and insight of issues related to provision of services for vulnerable individuals and families. Strong leadership and people management skills, with experience managing large teams across multiple locations. Excellent communication skills including verbal, written and electronic. Ability to provide professional supervision. Demonstrated ability to work in a fast-paced environment, managing multiple priorities effectively. Familiarity with key service databases such as ORION and PASS. Full clean driver’s license with access to a car. Focus Ireland is an equal opportunity employer #J-18808-Ljbffr Read More Read Less
Social Care Support Worker, Aylward Green Location: Dublin Contract: Full-time, Permanent The purpose of this role is to support individuals in Temporary Accommodation & Long Term Supported Accommodation. What You Will Do To work within the framework of the overall aims, objectives, and Values of Focus Ireland. To implement the existing policies and procedures of the project and of Focus Ireland. To provide and maintain an efficient and professional front of house service. To provide an administrative service to the project which includes developing general office and financial systems to manage trade contacts, purchasing and payment transactions, petty cash, and stock control. To control access and egress to and from the project. To receive and record post. To ensure spending and receipts are tracked appropriately for petty cash. Ensure the petty cash log is filled out daily and reconciliation statements are sent to accounts monthly, and petty cash returns are completed every month. To adhere to Focus Ireland’s protocols in relation to governance of locked safe including safe keys. To be familiar with information available in the reception area and with project diary, health & safety documents. To promote communication and teamwork within the reception by attending staff/team meetings as appropriate and participating in staff development training. To ensure stationary supplies, postage stamps, forms, and log-in sheets are available at reception. To be familiar with emergency fire alarms, main fire panel, emergency exits and relevant procedures in the event of activating the alarm system. Ensure maintenance staff work orders are put on the Affinity system. To report child protection concerns in line with Focus Ireland’s Child Protection Policy. To maintain professional links with other agencies and services that may offer services to high needs families. What You Will Need Relevant third level qualification in social care i.e., community work, social studies, addiction. Experience in the social care field working with disadvantaged families. Excellent interpersonal and communication skills. Ability to work under pressure. Excellent organisational skills with proficient knowledge of Microsoft and Outlook. Ability to work as part of a team, to use initiative and seek direction when appropriate. Ability to multi-task and prioritise competing demands. Maintain multiple relationships with consistency and a high degree of customer care. Focus Ireland is an equal opportunity employer #J-18808-Ljbffr Read More Read Less
Project Worker, Coffee Shop, Dublin Location: Dublin City Centre Contract: Full-time, 2 year Fixed-Term Contract The purpose of this role is to work as part of a team in providing professional services, access to food, respite, and access to advice and information to single people who are out of home or at risk of homelessness. The service provides a safe environment that facilitates social inclusion and enables customers to become more involved in services. What You Will Do Work within the framework of the overall objectives of Focus Ireland. Work within the overall policies and procedures of Focus Ireland and those specific to the Coffee Shop. Work to the Focus Ireland model and standards of best practice. Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative. Work in the Coffee Shop following all policies of Focus Ireland while on-site. Work a flexible 7 day rota to meet the objectives of the service. Take on assigned roles in the Coffee Shop daily. Provide a safe, welcoming environment for people by facilitating conditions which reduce or remove incidents and/or harmful behaviours of people, having regard to Focus Ireland’s TCI and managing violence policies. Interact with people including observing their behaviour, dealing with people’s emergencies in accordance with guidelines and reporting incidents to appropriate staff and recording observations for communication to other staff. Assist in the daily cleaning of the service. Be responsible for keeping up to date contact records, daily logs and written Incident and Child Protection Reports. Assist in mentoring new staff and role model good work practice. Provide reports on a monthly basis as deemed necessary by management. Work in close liaison and co-operation with other teams within Focus Ireland and other Statutory and Voluntary Agencies as deemed appropriate. Attend Team, Section, Divisional, Organisational and external agency’s meetings and training as required. Engage in supervision sessions on a regular basis with the Line Manager. In conjunction with the Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner to meet the strategic aims and objectives of Focus Ireland. Undertake such other duties as might be reasonably assigned from time to time in consultation with the Line Manager. What You Will Need Relevant third level degree in the area of social care i.e. youth work, social studies, addiction, psychology. At least 2 years’ experience in the social care field working with disadvantaged persons. Experience of supporting marginalised persons with high risk and challenging behaviour. A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status. Relevant experience of working in a team which shares a common goal. A working knowledge of services in the homeless sector (desirable). An awareness of child protection issues and ways of responding appropriately to any concerns (desirable). Focus Ireland is an equal opportunities employer. #J-18808-Ljbffr Read More Read Less
Location: Cork based covering Cork and Kerry property portfolio Contract: Full Time, Specific Purpose Contract The purpose of this role is to work closely with local teams to deliver a quality service to our tenants. The job will be based in our local offices working as part of the central property service. Focus Ireland has extensive property and is expanding activity in this area. What You Will Do Ensure the organisation’s policies and procedures for housing management and maintenance are implemented. Ensure compliance with the terms and conditions of the Tenancy Agreement, in particular the management of ASB. Prepare for and represent the organisation at RTB hearings, where necessary. Ensure rent collection is effective as possible across all tenancies. Maximise collection by automated means. Ensure consistency of rent charges. Ensure consistency of non-rent charges such as service charges. Proactively manage rent arrears to ensure that are kept to an agreed minimum. Address rent arrears with support of the local Services staff. Ensure all voids and vacancies are kept to a minimum. Ensure there is a measurable and transparent process for tracking voids. Working closely with Services and Local Authorities, where necessary, to ensure the timely allocation of tenants to our properties. Ensure the efficient and smooth transition of units from the Development Team to the Property Operations team. Ensure the quality of the property portfolio is maintained to a sufficient level. Ensure the annual maintenance plan is prepared in line with the 10 year plan. Assist in driving an improvement in the level of procurement for all maintenance and be able to demonstrate that we run an efficient and price competitive procurement operation that provides value for money. Ensure that robust systems are in place to track and record all maintenance works and to adequately report on same. Take ownership of all property management budgets & ensure all maintenance is achieved in line with the agreed budget. Ensure the quality of maintenance and repair work is of a high quality including supervising contractors and internal staff when required. Ensure customer and tenant satisfaction levels are exceeded. To liaise with housing support staff on rent arrears issues with tenants and monitor arrears. Periodic inspection of properties and reporting on condition. Assist with tenant induction in responsibility for care of property and provide support in use of appliances in the home. Liaise with management companies, attend management company meetings and manage service charge matters. All housing health and safety issues including, fire audits, electrical tests, boiler servicing. Maintaining accurate property records using CRM systems such as Affinity. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your manager or Health & Safety Representative. What You Will Need Extensive experience working in a property/housing management department. Ambitious, energetic and motivated individual. Must have a solutions focused attitude. Proficiency in MS Excel, Word and Outlook. A team player with excellent attention to detail. Strong communication skills; be trustworthy and conduct the role with integrity. Current Valid Driving licence with access to a car. A professional qualification in housing (desirable). Experience in working for a voluntary housing organisation (desirable). Focus Ireland is an equal opportunities employer #J-18808-Ljbffr Read More Read Less
Project Worker, Coffee Shop, Dublin Location: Dublin City Centre Contract: Part-time, 2 year Fixed-Term Contract The purpose of this role is to work as part of a team in providing professional services, access to food, respite, and access to advice and information to single people who are out of home or at risk of homelessness. The service provides a safe environment that facilitates social inclusion and enables customers to become more involved in services. What You Will Do Work within the framework of the overall objectives of Focus Ireland. Work within the overall policies and procedures of Focus Ireland and those specific to the Coffee Shop. Work to the Focus Ireland model and standards of best practice. Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative. Work in the Coffee Shop following all policies of Focus Ireland while on-site. Work a flexible 7 day rota to meet the objectives of the service. Take on assigned roles in the Coffee Shop daily. Provide a safe, welcoming environment for people by facilitating conditions which reduce or remove incidents and/or harmful behaviours of people, having regard to Focus Ireland’s TCI and managing violence policies. Interact with people including observing their behaviour, dealing with people’s emergencies in accordance with guidelines and reporting incidents to appropriate staff and recording observations for communication to other staff. Assist in the daily cleaning of the service. Be responsible for keeping up to date contact records, daily logs and written Incident and Child Protection Reports. Assist in mentoring new staff and role model good work practice. Provide reports on a monthly basis as deemed necessary by management. Work in close liaison and co-operation with other teams within Focus Ireland and other Statutory and Voluntary Agencies as deemed appropriate. Attend Team, Section, Divisional, Organisational and external agency’s meetings and training as required. Engage in supervision sessions on a regular basis with the Line Manager. In conjunction with the Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner to meet the strategic aims and objectives of Focus Ireland. Undertake such other duties as might be reasonably assigned from time to time in consultation with the Line Manager. What You Will Need Relevant third level degree in the area of social care i.e. youth work, social studies, addiction, psychology. At least 2 years’ experience in the social care field working with disadvantaged persons. Experience of supporting marginalised persons with high risk and challenging behaviour. A working knowledge of issues affecting people out-of-home and their impact on people and their physical, emotional and psychological development/status. Relevant experience of working in a team which shares a common goal. A working knowledge of services in the homeless sector (desirable). An awareness of child protection issues and ways of responding appropriately to any concerns (desirable). Focus Ireland is an equal opportunities employer. #J-18808-Ljbffr Read More Read Less
Social Care Worker, Under 18's Residential Services, South Dublin Contract: Various Contracts Available (Permanent, Fixed Term, Part time) Location: South Dublin - Dalkey & Templeogue Salary: €36,687 - €41,710 DOE plus unsocial premiums Benefits: 25 days Annual Leave & 3 Concession Days, 7% Employer Pension Contribution, Tax-Saver Scheme, Education Assistance Policy, Paid Sick Leave policy, Premium rates for unsocial hours Supports: Employee Assistance Program, Reflective Practice, Supervision, Wellbeing Initiatives including monthly meditations Purpose Of The Role If you're passionate about making a positive impact in the lives of young individuals, this opportunity is ideal for you. This position is an excellent opportunity to become an integral part of our residential children's service team, where your role will involve providing nurturing care, protection, and encouragement to vulnerable or dependent young individuals, whether individually or in groups. You will be given the opportunity to work closely with a diverse array of professionals from various disciplines and external agencies to develop customized interventions aimed at overcoming the specific challenges hindering these young individuals from remaining in their homes. What You Will Do Serve as a key support figure for individual young people, fostering partnerships with external agencies referred to the service by Focus Ireland. Provide support to young individuals who have undergone trauma or exhibit challenging behaviour. Advocate for the social work, aftercare, education, training, and legal rights of young individuals. Foster the physical, emotional, social, and spiritual well-being of each young person under our care. Uphold the rights and responsibilities of every young person within our service. Communicate with parents, family members, general services, and other agencies on behalf of the young person. Maintain accurate records related to the residential unit and individual young people in compliance with legal requirements and health and safety regulations. Encourage the active involvement of young people in decision-making processes concerning their lives, both individually and collectively. Attend and actively contribute to team, review, and agency meetings as necessary. Assist in implementing Focus Ireland's settlement policies and strategies. Fulfil other reasonable duties as assigned in consultation with the manager and deputy manager. Adhere to all Health, Safety, and Welfare at Work regulations and promptly report any concerns to management. Essential Requirements A Third level Degree in Social Care or equivalent. Demonstrated hands-on experience in a social care environment at a professional level or equivalent. Working knowledge and understanding of Child Protection. Experience of key working, assessments, and care planning. Experience in providing assistance to marginalized clients or groups, particularly adolescents. Full clean driving license is required. Agree to participate in a 7-day, 24-hour shift roster including Nights and 12 hour shifts. Desirable Requirements Familiarity and comprehension of the Therapeutic Crisis Intervention model. Focus Ireland is an equal opportunities employer. This role is subject to Garda Vetting and satisfactory reference checking. #J-18808-Ljbffr Read More Read Less
