The Key Account Manager will play a key role in the successful delivery of client accounts by ensuring high standards of day-to-day account management, KPI tracking, service level compliance, reporting accuracy, and field execution support. Working closely with the Field Management team and internal stakeholders, the successful candidate will help ensure client objectives are delivered effectively, on time, and within budget. This role also has a significant people management element and requires a hands‑on, supportive approach to leading, coaching, and developing team members. The Key Account Manager will be expected to manage performance proactively, provide regular feedback, and support continuous improvement across the team. This is a fast‑paced commercial role that requires strong organisation, attention to detail, sound commercial judgement, and the ability to build strong relationships with both clients and internal teams. Previous FMCG experience is essential. Candidates without FMCG experience will not be considered. Key Responsibilities Client Management Manage the day-to-day delivery of assigned client accounts, maintaining strong and professional working relationships. Act as a key contact for clients in relation to account performance, KPIs, SLAs, reporting deadlines, and ongoing operational matters. Ensure client expectations are clearly understood and consistently met through proactive communication and follow‑up. Support and contribute to client meetings, business reviews, and performance update sessions. KPI, SLA and Reporting Management Monitor account performance against agreed KPIs and service level agreements. Ensure all client reporting is accurate, timely, and aligned to agreed requirements. Work with internal teams to gather, review, and present performance data in a clear and meaningful way. Identify risks to delivery, KPI achievement, or SLA compliance and escalate issues promptly. Field Team Support Work closely with the Field Management team to support the delivery of field activity across client accounts. Translate client priorities and commercial objectives into clear actions for field teams. Track field performance, follow up on agreed actions, and help close performance gaps. Support strong communication between clients, head office, and field teams to ensure smooth operational delivery. People Management Support the day-to-day management of team members through regular communication, coaching, and guidance. Create a positive, accountable, and high‑performance team culture. Provide constructive feedback and address performance issues in a professional and supportive manner. Identify development needs and work with Field Managers to build capability across the team. Support the resolution of team‑related issues fairly, consistently, and professionally. Budget and Commercial Management Support the management of account budgets, ensuring costs are controlled and aligned to plan. Monitor account spend and help maintain profitability across client activity. Liaise with finance and operational teams to support accurate forecasting and budget reporting. Ensure client activity is delivered efficiently and with a strong focus on commercial return. Contract Delivery and Operational Coordination Support the execution of client contracts and agreed deliverables across multiple accounts. Ensure internal processes are followed to maintain a high standard of service delivery. Coordinate with cross-functional teams to ensure deadlines are met across reporting, field execution, and client commitments. Maintain accurate account records, documentation, and performance trackers. What Success Looks Like Client KPIs and SLAs are consistently achieved. Reporting is delivered accurately and on time. Client relationships are managed professionally and effectively. Field activity is executed smoothly and in line with client expectations. Team members are supported, engaged, and managed effectively. Budgets are controlled and account performance is commercially sound. Issues are identified early and resolved quickly. Your profile Essential Experience and Skills A minimum of 2–4 years’ experience in account management, client services, sales support, or a similar commercial role within the FMCG sector. FMCG experience is an essential requirement for this role. Proven experience managing or supporting client accounts in a fast‑paced commercial environment. Experience working with KPIs, SLAs, reporting processes, and service delivery deadlines. Experience supporting or managing people, with a coaching‑led approach to performance management. Strong organisational and planning skills, with the ability to manage multiple priorities effectively. Commercial awareness, including experience supporting budgets, cost control, and profitability. Strong relationship management skills, with the ability to build credibility with clients and internal stakeholders. Confident working with data, reporting, and performance metrics. Strong written and verbal communication skills. Proactive, solution‑focused, and highly detail‑oriented. A third‑level qualification in business, sales, or a related discipline. Knowledge of the Irish FMCG market. INDHP About us FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 30 years. We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field. If you're passionate and enthusiastic about your career, FMI is the place for you. #J-18808-Ljbffr
County Tipperary Part-time 14.15 € per hour Your mission Join our dynamic team as a Relief - Part Time Merchandiser and be a vital part of our retail success story. We are committed to delivering exceptional products and experiences to our customers. If you have a passion for merchandising, a keen eye for detail, we want you to join our team. Role Overview We are currently seeking a dependable and detail-oriented Merchandiser to provide flexible relief support within our store. This role offers the opportunity to step in and provide cover during periods of leave, absence, or increased business activity. As a relief position, hours will vary depending on business needs and will be offered in line with store requirements. This opportunity may suit someone looking for flexible, supplementary work. The role is hands‑on and involves active stock replenishment while maintaining high presentation standards. It would suit someone who enjoys practical, on the go work and is comfortable in a physically active environment. Schedule Shift availability will be communicated in advance where possible. Duties Replenishing shelves and maintaining stock levels Moving stock from storage areas to the shop floor Building and maintaining product displays Ensuring products are organised and labelled in line with company standards Regular lifting and handling of stock Pushing and manoeuvring stock trollies Continuous standing, bending, and reaching during shifts Working closely with store management, client, and FMI Supervisor Remote check-in and check-out via company app Using handheld devices or reporting systems to complete required tasks INDHP Your profile Flexible and open to providing relief cover when needed Comfortable with a physically active role Able to carry out regular manual handling tasks Strong attention to detail Ability to work independently and manage time effectively Previous experience preferred (training provided) Own car and full driver’s licence required Why us? We are proud to foster an inclusive and supportive workplace where every individual is valued. As an equal opportunity employer, we are committed to creating a fair environment where employees can thrive and contribute to our continued success. About us FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 30 years. We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field. If you're passionate and enthusiastic about your career, FMI is the place for you. #J-18808-Ljbffr
FMI Field Management Ireland is seeking a part-time Relief Merchandiser in Nenagh, County Tipperary, to provide flexible support in retail operations. The role includes replenishing stock, building displays, and maintaining high presentation standards. Ideal candidates should be detail-oriented, comfortable with manual handling, and possess a full driver’s license. FMI offers a supportive and inclusive work environment, ensuring growth and development opportunities for its employees. #J-18808-Ljbffr
Join our dynamic team as a Part Time Merchandiser and be a vital part of our retail success story. We are committed to delivering exceptional products and experiences to our customers. If you have a passion for merchandising and a keen eye for detail, we want you to join our team. Role Overview We are currently seeking a dependable and detail-oriented Merchandiser to provide flexible relief support within our store. This role offers the opportunity to step in and provide cover during periods of leave, absence, or increased business activity. The role is hands‑on and involves active stock replenishment while maintaining high presentation standards. It would suit someone who enjoys practical, on‑the‑go work and is comfortable in a physically active environment. Schedule Shift availability will be communicated in advance where possible. Replenishing shelves and maintaining stock levels Moving stock from storage areas to the shop floor Building and maintaining product displays Ensuring products are organised and labelled in line with company standards Regular lifting and handling of stock Pushing and manoeuvring stock trollies Continuous standing, bending, and reaching during shifts Working closely with store management, client, and FMI Supervisor Remote check‑in and check‑out via company app Using handheld devices or reporting systems to complete required tasks INDHP Your profile Flexible and open to providing relief cover when needed Comfortable with a physically active role Able to carry out regular manual handling tasks Strong attention to detail Ability to work independently and manage time effectively Previous experience preferred (training provided) Own car and full driver’s licence required Why us? We are proud to foster an inclusive and supportive workplace where every individual is valued. As an equal opportunity employer, we are committed to creating a fair environment where employees can thrive and contribute to our continued success. About us FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 30 years. We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you’re based in Dublin, Belfast, or out in the field. If you’re passionate and enthusiastic about your career, FMI is the place for you. #J-18808-Ljbffr
FMI Field Management Ireland is seeking a Key Account Manager in Dublin to ensure successful delivery of client accounts. The role involves managing performance against KPIs, developing team members, and maintaining strong client relationships. The ideal candidate will have 2–4 years of FMCG experience, strong organizational skills, and a proactive approach to performance management. This is a fast-paced role that emphasizes close collaboration with internal stakeholders and the field management team. #J-18808-Ljbffr
A leading field management company is seeking Field Merchandisers in Galway. The role focuses on driving brand visibility through the distribution of point-of-sale materials and building relationships with key stakeholders. Candidates are expected to have merchandising experience and a clean driver's license. The position emphasizes the ability to work independently and engage with the community. Join FMI to be part of a dedicated team with over 30 years of experience in Ireland, offering growth through training and development opportunities. #J-18808-Ljbffr
Job Description Our Partner Sazerac is looking to hire Field Merchandisers - Galway . The Field Merchandiser will carry out scheduled weekly calls distributing POS into the trade in line with client requirements. A key focus of this role is to use own initiative, build strong relationships with key personnel to grow the accounts, spot visibility (with POS, free standing display units) and drive incremental sales. Own initiative will be a key attribute in terms of securing good placement of POS and winning extra display (in store, window) in key outlets. The Role Achieve call coverage of the allocated outlets in adherence with weekly call schedule. Distribute correct POS allocations in line with schedule. Merchandise client POS as and when required. Develop and maintain meaningful professional relationships with key personnel. Continuously look for opportunities to develop the relevant Accounts in terms of our clients brand visibility and back bar visibility. To always leverage the strength of the brands and NPD to drive business opportunities-in terms of available POS and securing extra visibility of clients portfolio of brands. Work off own initiative to drive sales by spotting opportunities. Always communicate relevant information and feedback to FMI / Client. Complete report and administration tasks as requested by Client/ FMI accurately and on time. Collect competitor information/market research at every opportunity and report on same Achieve KPIs including call coverage, POS placement, Reporting, Communication with key stakeholders and “Wins”. Provide information and solve queries as requested by either FMI or the client in a timely and helpful manner – if possible, within the same working day Your profile Ideal Candidate: To be professionally presentable at work- and work-related events in a manner which reflects the client and FMI values (look smart, be punctual, respect for fellow workers and customers, respect for company property etc.) To attend conferences, team meetings as and when required (which may require an overnight stay) and to engage in & contribute in a meaningful manner. Experience in Merchandising ideal 2 years full clean drivers license About us FMI is a diverse business specialising in Field Management, Brand Management and Distribution and Contact Centre services across multiple sectors including FMCG, Drinks, Utilities, Telco, and Government. Our teams have been representing leading brands in Ireland for over 30 years. We value our employees and help them grow through training and development opportunities. Our onboarding process sets you up for success, whether you're based in Dublin, Belfast, or out in the field. If you're passionate and enthusiastic about your career, FMI is the place for you. #J-18808-Ljbffr
A leading energy supplier is seeking Field Sales Representatives for the Meath/Louth area, offering a competitive hourly rate and commission potential that could yield over €37,000 annually. Responsibilities include visiting customers, promoting energy plans, and assisting with the switching process. The position requires a positive attitude and strong people skills, with no prior experience necessary. Full-time hours are Monday to Friday, providing a supportive team culture and numerous benefits including paid leave and career training. #J-18808-Ljbffr
Field Sales Representatives - Meath/Louth County Meath Full-time Your mission Join the Electric Ireland Sales Team – Earn Big, Grow Fast, Be Valued. Are you ambitious, outgoing, and ready to build a career? Join the Electric Ireland Sales Team, representing Ireland’s leading electricity supplier. Whether you’re just starting out or looking for your next big move, we’ll set you up to succeed — with great pay, full training, and career growth from day one. What You’ll Earn €14.15 per hour Annual: €29,400 €8,000+ commission potential (realistic OTE €37,000+) Commission from Day One – no thresholds to hit before you start earning Weekly pay direct to your account What You Get Working hours: Monday to Friday, 11 AM–8 PM (no weekends) 30 paid days off each year (20 days annual leave + 10 paid bank holidays) Career progression: full training, regular coaching, and clear paths for promotion Supportive team culture that helps you grow and succeed What You’ll Do Visit residential customers face-to-face Promote Electric Ireland’s energy plans in a clear and honest way Guide customers through a simple switch and earn commission on every sale Represent a trusted, household name with professionalism and pride Your profile What We’re Looking For A positive, can-do attitude and willingness to learn Strong people skills — you enjoy talking to others Ambition to succeed and meet personal and team goals No experience needed — we hire for attitude A car is a bonus, not a requirement #J-18808-Ljbffr
A leading field management company is seeking a Preventative Maintenance and Quality Technician in Castlebar. The role involves scheduled maintenance of draft equipment and ensuring quality control across various establishments. Candidates should exhibit strong attention to detail and organizational skills, ideally with experience in the beverage industry. A full driving license is required, as well as the ability to work flexible hours. Benefits include a company vehicle, lunch allowance, and a completion bonus. #J-18808-Ljbffr
