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Flogas group
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  • Head of Customer Engineering  

    - Dublin Pike

    About the Role The Head of Engineering is a senior role responsible for the safe, compliant, and efficient delivery of all customer-facing engineering activities across the LPG business on the island of Ireland. The role has full accountability for regulatory compliance, customer installations, service and maintenance operations, technical governance, and people leadership, while managing both operational (OPEX) and capital (CAPEX) budgets. This position ensures the company meets all statutory obligations while delivering a high-quality, safe, and commercially effective engineering service to customers. Key Responsibilities Regulatory Compliance & Safety Act as the company's senior authority for customer-side LPG engineering compliance in Ireland Ensure full compliance with all relevant legislation and standards Irish Gas Safety legislation HSA/CRU requirements IS 813, IS 820, IS 3216, EN standards and applicable EU directives Maintain robust safety management systems, audits, and inspections Lead regulatory audits and act as primary liaison with regulatory bodies Ensure contractor and third-party compliance with company and legal standards Customer Engineering Operations Lead and oversee: LPG tank installations (bulk and cylinder where applicable), customer site upgrades, removals, and modifications Planned and reactive service & maintenance activities Ensure installations and service works are delivered safely, on time, and to agreed cost and quality standards Develop and improve operational processes to enhance efficiency and customer experience Technical Authority & Governance Serve as technical escalation point for complex customer engineering issues Approve engineering designs, specifications, and non-standard installations Own and maintain engineering policies, procedures, and technical standards Provide expert technical input to Sales, Operations, and Commercial teams Lead root-cause investigations of technical incidents and near misses People Leadership & Capability Development Lead and develop a multi-disciplinary engineering organisation Set clear objectives, performance standards, and development plans Build a strong safety culture and accountability at all levels Manage contractor performance, capability, and compliance Drive succession planning and skills development across the function Financial & Budget Management Full ownership of Customer Engineering OPEX and CAPEX budgets Develop and manage annual budgets aligned with business strategy Control costs while maintaining safety, compliance, and service standards Deliver productivity improvements and cost efficiencies where appropriate Stakeholder Management Work closely with Commercial and Sales teams, Operations and Supply, HSE and Quality functions Engage external regulators and inspectors, contractors and engineering partners Support customer escalations where engineering leadership is required Ideal Candidate Profile The ideal candidate will be a senior, technically accomplished leader with extensive experience in the LPG, gas, utilities, or a similarly regulated engineering environment. They will have a proven track record of leading and developing field-based teams, operating as a trusted technical authority, and making sound, risk-informed decisions at a senior level. With strong commercial and financial acumen, the candidate will be confident managing both OPEX and CAPEX budgets while driving operational performance and value. Experience within the Irish LPG sector and managing large contractor networks is highly desirable. A degree in Engineering or an equivalent technical discipline is essential, with Chartered Engineer status representing a strong advantage. About Flogas Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Ireland’s leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. Benefits Competitive Salary Defined Pension Contribution Healthcare Allowance Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Opportunities Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business. Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr

  • A leading energy provider in Ireland is seeking a Head of Engineering to oversee customer-facing engineering activities across the LPG business. The ideal candidate will ensure regulatory compliance, lead technical governance, and manage OPEX and CAPEX budgets effectively. This role requires extensive experience in the LPG sector, a proven ability to lead field teams, and strong financial acumen. Competitive salary and benefits, along with opportunities for career advancement, make this a compelling role for the right candidate. #J-18808-Ljbffr

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