Fenergo Fenergo helps banking and financial institutions to streamline customer journeys with automation. Future-proof your Client Lifecycle Management. The Information Security Compliance Analyst will work within the Information Security Compliance Team, supporting responses to security compliance related questions from prospects and customers. The successful candidate will collaborate with internal information security, privacy and risk teams to compose answers, build customer trust, and demonstrate that our security and compliance controls are maintained at the highest level. Candidates should be familiar with cybersecurity and compliance frameworks such as ISO/IEC 27001 and SSAE 18 SOC. Responsibilities Respond to Information Requests: Address inquiries from internal teams regarding compliance and security matters. Answer Customers and Prospects Detailed Questionnaires: Provide detailed responses to questionnaires or one-off questions from customers and prospects. Maintain a System Queue: Manage a queue of cases for each customer and prospect query to ensure timely responses. Prepare Weekly Reporting Dashboards: Track and analyze relevant data to inform stakeholders. Collaborate with Information Security Subject Matter Experts: Work with Information Security Subject Matter Experts to update an enterprise repository of security and compliance related information. Assist with the Trust Site Maintenance: Support the maintenance and development of the organization's Information Security & Compliance Trust site to ensure up-to-date information is available. Support Audit Evidence Collection: Aid the Information Security Compliance Team with audit evidence collection. Requirements Demonstrate knowledge of information security compliance requirements for SaaS environments. Demonstrate knowledge of compliance programs such as ISO/IEC 27001 and SSAE 18 SOC. Demonstrate knowledge in the provision of customer assurance. Proficiency in both verbal and written English. Self-motivated, able to define your workload, and report accordingly. Detail-oriented with strong focus on accuracy and thoroughness with excellent organizational skills, and time management. Committed to staying updated on the latest industry trends, regulations, and best practices in information security and compliance. Preferred Experience working in industries with stringent compliance requirements (e.g. finance, healthcare, technology). Experience with external customers regarding their compliance assessments and controls. Experience working with compliance frameworks (e.g. ISO/IEC 27001, SSAE 18, GDPR). Experience engaging with technical teams to understand answers to technical questions. Experience working hands-on with multi-functional teams in assessing processes, risks and controls. Understanding of security controls, risk management and audit processes. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best Outcomes: Drive Success in every engagement Respect: A collective feeling of inclusion and belonging Excellence: Continuously raising the bar Benefits: Healthcare cover through the VHI. Company pension contribution. Life assurance/Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work From Home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University’. Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies. Defined training and role tracking to allow you see and assess your own career development and progress. Active sports and social club. State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area. #J-18808-Ljbffr
About Us We are a global FinTech & RegTech success story growing rapidly across North America, Europe and Asia. We are customer centric and passionate about our clients. We have an amazing market-fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients' user experience, and accelerate the adoption of Cloud Services within our industry. As such, we are a category-killer in our segment. Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions and services. Today, we are on track to eclipsing 2B USD in valuation and will accelerate towards 3-4B USD within 3 years. What does this role entail? If you are hard-working, diligent, self-motivating and enjoy being part of an organization with exciting revenue growth plans, we would like to speak to you. Fenergo is shaping the future of this industry and you will be afforded an opportunity to significantly impact the revenue growth of a major target market for the company. As Deal Desk - Senior Analyst, you will be the central point of contact for Fenergo's customers and prospective customers for commercial and contractual information. This will include facilitating new sales and incremental sales opportunities by liaising with Fenergo's sales, technical and legal teams to deliver timely information and documentation to customers. You will ensure that Fenergo speaks to customers with "one voice" and help maintain consistency of our commercial and contractual approach from engagement to engagement. You also will be responsible for maintaining all commercial data about our customer base and providing clear and accurate reports to our senior management as requested. Your Responsibilities Oversee the end-to-end management of the contracting process, including managing all commercial related documentation for customers. Work directly with sales reps to structure complex deals, ensuring alignment with pricing guidelines and discounting policies. Evaluate contract terms, pricing, and special requirements to ensure compliance with internal policies and external regulations. Coordinate with SMEs to draft responses to our Subscription Agreement. Serve as the primary point of contact for customer queries related to the sales process and related documentation, while ensuring timely and accurate customer responses. Oversee the management of contracts throughout their lifecycle, from initiation through to renewal or termination, including amendments and enforcement of terms. Continuously assess and improve sales processes and workflows to increase efficiency, reduce errors, and enhance customer satisfaction. Requirements Key Expectations Proven experience in Deal Desk management, preferably within a B2B environment. Capability to lead and motivate a team, manage projects, and drive sales operational efficiencies. Excellent at managing multiple priorities, deadlines, and tasks efficiently. Strong understanding of digital tools, platforms, and technologies used for sales operations, such as CRM systems, sales automation software, content management systems, and data analytics tools. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders. Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions. Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment. Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively. Creative problem-solving abilities and a passion for innovation and continuous improvement. Our promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing, highly collaborative team that works cross-functionally to accommodate our clients' needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best. Outcomes: Drive Success in every engagement. Respect: A collective feeling of inclusion and belonging. Excellence: Continuously raising the bar. Benefits What's in it for you? Healthcare cover through the VHI. Company pension contribution. Life assurance/ Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work From Home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes, and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University.' Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies. Defined training and role tracking to allow you to see and assess your own career development and progress. Active sports and social club. State of the art offices in the heart of Dublin's Docklands with great facilities, canteen and games area. Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. Seniority level Mid-Senior level Employment type Full-time Job function Industries: IT Services and IT Consulting #J-18808-Ljbffr
About us Fenergo exists for one reason: to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. With 850 employees, we focus on improving the customer onboarding experience through technology. We count 32 of the top 50 financial institutions among our customers and are consistently ranked as #1 in Customer Lifecycle Management. Recently, French and UK private equity firms acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York, and Toronto), the UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong, and Tokyo), and the UAE (Dubai). The Information Security Compliance Analyst will work within the Information Security Compliance Team, supporting responses to security compliance-related questions from prospects and customers. The successful candidate will collaborate with internal information security, privacy, and risk teams to compose answers, build customer trust, and demonstrate that our security and compliance controls are maintained at the highest level. Candidates should be familiar with cybersecurity and compliance frameworks such as ISO/IEC 27001 and SSAE 18 SOC. Responsibilities Respond to Information Requests: Address inquiries from internal teams regarding compliance and security matters. Answer Customers and Prospects Detailed Questionnaires: Provide detailed responses to questionnaires or one-off questions from customers and prospects. Maintain a System Queue: Manage a queue of cases for each customer and prospect query to ensure timely responses. Prepare Weekly Reporting Dashboards: Track and analyze relevant data to inform stakeholders. Collaborate with Information Security Subject Matter Experts: Work with Information Security Subject Matter Experts to update an enterprise repository of security and compliance-related information. Assist with the Trust Site Maintenance: Support the maintenance and development of the organization's Information Security & Compliance Trust site to ensure up-to-date information is available. Support Audit Evidence Collection: Aid the Information Security Compliance Team with audit evidence collection. Demonstrate knowledge of information security compliance requirements for SaaS environments. Demonstrate knowledge of compliance programs such as ISO/IEC 27001 and SSAE 18 SOC. Demonstrate knowledge in the provision of customer assurance. Proficiency in both verbal and written English. Self-motivated, able to define your workload, and report accordingly. Detail-oriented with a strong focus on accuracy and thoroughness, with excellent organizational skills and time management. Committed to staying updated on the latest industry trends, regulations, and best practices in information security and compliance. Preferred Experience working in industries with stringent compliance requirements (e.g., finance, healthcare, technology). Experience with external customers regarding their compliance assessments and controls. Experience working with compliance frameworks (e.g., ISO/IEC 27001, SSAE 18, GDPR). Experience engaging with technical teams to understand answers to technical questions. Experience working hands-on with multi-functional teams in assessing processes, risks, and controls. Understanding of security controls, risk management, and audit processes. Our Promise to you We strive to become global leaders across all categories we operate in. We are a high-performing, highly collaborative team that works cross-functionally to accommodate our clients' needs. What we value is at the CORE of how we succeed: C ollaboration: Working together to achieve our best. O utcomes: Drive success in every engagement. R espect: A collective feeling of inclusion and belonging. E xcellence: Continuously raising the bar. Benefits: Healthcare cover through the VHI. Company pension contribution. Life assurance/Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work from home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes, and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University’. Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies. Defined training and role tracking to allow you to see and assess your own career development and progress. Active sports and social club. State-of-the-art offices in the heart of Dublin’s Docklands with great facilities, canteen, and games area. #J-18808-Ljbffr
At Fenergo, our aim is to future-proof Client Lifecycle Management through our award-winning SaaS based solutions that empower financial institutions. With the expertise of our 700 employees across 11 offices worldwide, we enable our clients to improve operational efficiencies and return on investment, manage compliance with KYC, AML, and reduce risk with continuous monitoring of clients and transactions throughout the client lifecycle. Fenergo dynamically manages any client type, any product type and every client journey for all segments, channels, and devices. As a company, we value collaboration with cross-functional teams, driving employee engagement and are champions of diversity and inclusion. As we continue to grow and evolve, we look for team members who will make a meaningful impact, contribute to a positive work environment, and shape the future of our organisation. Join us as we build a workplace where talent thrives and together, we achieve new heights of success! What Will You Do? As a Senior Data Platform Architect, you will lead the design, implementation, and operation of a data lake using AWS data lake technologies. You will work closely with a ringfenced team of system engineers, data analysts, and a delivery manager to develop robust, scalable, and secure data infrastructure that aligns with our business objectives and analytics needs. This role requires deep expertise in AWS cloud technologies, hands-on implementation skills, and the ability to guide teams in deploying advanced data solutions. Responsibilities: Design, Build, and Operate Data Lakes - Architect, develop, and manage scalable data lake solutions using AWS services such as Amazon S3, AWS Glue, AWS Lake Formation, and Amazon Athena. Data Ingestion Pipelines - Design and implement data ingestion pipelines using AWS Glue, Amazon Kinesis, and other relevant services to ensure efficient, real-time data collection. Data Processing and Transformation - Utilize AWS EMR, Apache Spark, and AWS Lambda for ETL processes and large-scale data processing. Data Cataloguing and Management - Implement and manage metadata using AWS Glue Data Catalog to enhance data discoverability and governance. Collaboration with Teams - Partner with development, data engineering, and analytics teams to integrate applications and analytics platforms with the data lake. Performance Optimisation - Continuously improve the performance and cost efficiency of the data lake architecture. Security and Compliance - Implement robust data security measures using AWS IAM, AWS KMS, and AWS Lake Formation to maintain compliance with data regulations and best practices. Technical Leadership - Provide mentorship and technical direction to team members, ensuring best practices are followed in data architecture and cloud deployments. Stay Current - Maintain expertise in emerging AWS data technologies and trends, applying them where beneficial to business objectives. Expectations Bachelor's degree in Computer Science, Engineering, or related field. 5+ years of experience in data engineering or related roles. 3+ Years experience in a data architect role, providing technical direction to the organisation and leadership to junior engineers. Experience in leading and managing junior engineers. Strong experience with cloud platforms like AWS and its associated services. Experience with Glue Jobs, Apache Spark or Python and SQL. Strong problem-solving and analytical skills. Experience with data visualization tools like Tableau or Power BI. Experience in implementing robust security measures and ensuring compliance with regulations and best practices. Ability to write clean, maintainable, and efficient code. Strong attention to detail and commitment to data quality. Experience with orchestration tools like Apache Airflow would be advantageous. Our Promise To You We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients' needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best. Outcomes: Drive Success in every engagement. Respect: A collective feeling of inclusion and belonging. Excellence: Continuously raising the bar. Benefits: Healthcare cover through the VHI. Company pension contribution. Life assurance/ Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work From Home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes, and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University’. Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies. Defined training and role tracking to allow you to see and assess your own career development and progress. Active sports and social club. State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen, and games area. Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. #J-18808-Ljbffr
Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 700 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai). What will you do? As a Data Platform Engineer, you will play a key role in designing, building, and maintaining our cloud-based data lake infrastructure on AWS. You will work closely with a ringfenced team of system engineers, data analysts and a delivery manager to implement best practices for data management and contribute to the overall success of our data platform. This role is ideal for an experienced engineer with a strong technical background who is passionate about working on innovative data projects. Responsibilities Design and Implement Internal Data Lakes; Develop and maintain data lake solutions using AWS services such as Amazon S3, AWS Glue, and Amazon Athena; Build and manage data ingestion and transformation pipelines using tools like AWS Glue, Amazon Kinesis, and Apache Spark; Utilise AWS EMR, AWS Lambda, and other services for data processing and transformation; Monitor and optimise data lake performance to ensure cost-effective resource utilisation; Implement data security measures and ensure the data lake meets regulatory and compliance requirements like AWS IAM and RMS; Stay updated on emerging cloud and data technologies and apply new insights to improve data lake operations; Work with cross-functional teams to troubleshoot and resolve technical issues, providing support for data platform initiatives. Expectations Bachelor's degree in Computer Science, Engineering, or related field. 3+ years of experience in data engineering or related roles. Strong experience with cloud platforms like AWS and its associated services. Strong problem-solving and analytical skills. Experience with data visualization tools like Tableau or Power BI. Knowledge of data governance and compliance standards. Experience with Glue Jobs, Apache Spark, Python, and SQL. Ability to write clean, maintainable, and efficient code. Experience with orchestration tools like Apache Airflow would be advantageous. Our Promise To You We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients' needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best. Outcomes: Drive Success in every engagement. Respect: A collective feeling of inclusion and belonging. Excellence: Continuously raising the bar. Benefits Healthcare cover through the VHI. Company pension contribution. Life assurance/Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work From Home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes, and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University’. Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies. Defined training and role tracking to allow you to see and assess your own career development and progress. Active sports and social club. State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen, and games area. Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. #J-18808-Ljbffr
At Fenergo, our aim is to future-proof Client Lifecycle Management through our award-winning SaaS based solutions that empower financial institutions. With the expertise of our 700 employees across 11 offices worldwide, we enable our clients to improve operational efficiencies and return on investment, manage compliance with KYC, AML, and reduce risk with continuous monitoring of clients and transactions throughout the client lifecycle. Fenergo dynamically manages any client type, any product type, and every client journey for all segments, channels, and devices. As a company, we value collaboration with cross-functional teams, driving employee engagement and are champions of diversity and inclusion. As we continue to grow and evolve, we look for team members who will make a meaningful impact, contribute to a positive work environment, and shape the future of our organization. Join us as we build a workplace where talent thrives and together, we achieve new heights of success! What Will You Do? As a Senior Data Platform Architect, you will lead the design, implementation, and operation of a data lake using AWS data lake technologies. You will work closely with a ringfenced team of system engineers, data analysts, and a delivery manager to develop robust, scalable, and secure data infrastructure that aligns with our business objectives and analytics needs. This role requires deep expertise in AWS cloud technologies, hands-on implementation skills, and the ability to guide teams in deploying advanced data solutions. Responsibilities: Design, Build, and Operate Data Lakes - Architect, develop, and manage scalable data lake solutions using AWS services such as Amazon S3, AWS Glue, AWS Lake Formation, and Amazon Athena. Data Ingestion Pipelines - Design and implement data ingestion pipelines using AWS Glue, Amazon Kinesis, and other relevant services to ensure efficient, real-time data collection. Data Processing and Transformation - Utilize AWS EMR, Apache Spark, and AWS Lambda for ETL processes and large-scale data processing. Data Cataloguing and Management - Implement and manage metadata using AWS Glue Data Catalog to enhance data discoverability and governance. Collaboration with Teams - Partner with development, data engineering, and analytics teams to integrate applications and analytics platforms with the data lake. Performance Optimisation - Continuously improve the performance and cost efficiency of the data lake architecture. Security and Compliance - Implement robust data security measures using AWS IAM, AWS KMS, and AWS Lake Formation to maintain compliance with data regulations and best practices. Technical Leadership - Provide mentorship and technical direction to team members, ensuring best practices are followed in data architecture and cloud deployments. Stay Current - Maintain expertise in emerging AWS data technologies and trends, applying them where beneficial to business objectives. Expectations Bachelor's degree in Computer Science, Engineering, or related field. 5+ years of experience in data engineering or related roles. 3+ years of experience in a data architect role, providing technical direction to the organization and leadership to junior engineers. Experience in leading and managing junior engineers. Strong experience with cloud platforms like AWS and its associated services. Experience with Glue Jobs, Apache Spark, or Python and SQL. Strong problem-solving and analytical skills. Experience with data visualization tools like Tableau or Power BI. Experience in implementing robust security measures and ensuring compliance with regulations and best practices. Ability to write clean, maintainable, and efficient code. Strong attention to detail and commitment to data quality. Experience with orchestration tools like Apache Airflow would be advantageous. Our Promise To You We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing, highly collaborative team that works cross-functionally to accommodate our clients' needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best. Outcomes: Drive success in every engagement. Respect: A collective feeling of inclusion and belonging. Excellence: Continuously raising the bar. Benefits: Healthcare cover through the VHI. Company pension contribution. Life assurance/Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work From Home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes, and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University’. Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies. Defined training and role tracking to allow you to see and assess your own career development and progress. Active sports and social club. State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen, and games area. Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. #J-18808-Ljbffr
Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 700 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai). What will you do? As a Data Platform Engineer, you will play a key role in designing, building, and maintaining our cloud-based data lake infrastructure on AWS. You will work closely with a ringfenced team of system engineers, data analysts and a delivery manager to implement best practices for data management and contribute to the overall success of our data platform. This role is ideal for an experienced engineer with a strong technical background who is passionate about working on innovative data projects. Responsibilities Design and Implement Internal Data Lakes; Develop and maintain data lake solutions using AWS service such as Amazon S3, AWS Glue and Amazon Athena; Develop Data Pipelines; Build and manage data ingestion and transformation pipelines using tools like AWS Glue, Amazon Kinesis and Apache Spark; Support Data Processing; Utilise AWS EMR, AWS Lambda and other services for data processing and transformation; Performance and Cost Optimisation; Monitor and optimise data lake performance to ensure cost-effective resource utilisation; Compliance and Security; Implement data security measures and ensure the data lake meets regulatory and compliance requirements like AWS IAM and RMS; Continuous Learning; Stay updated on emerging cloud and data technologies and apply new insights to improve data lake operations; Collaborative Work; Work with cross functional teams to troubleshoot and resolve technical issues, providing support for data platform initiatives. Expectations Bachelor's degree in Computer Science, Engineering, or related field; 3+ years of experience in data engineering or related roles; Strong experience with cloud platforms like AWS and its associated services; Strong problem-solving and analytical skills; Experience with data visualization tools like Tableau or Power BI; Knowledge of data governance and compliance standards; Experience with Glue Jobs, Apache Spark or Python and SQL; Ability to write clean, maintainable and efficient code; Experience with orchestration tools like Apache Airflow would be advantageous. Our Promise To You We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best; Outcomes: Drive Success in every engagement; Respect: A collective feeling of inclusion and belonging; Excellence: Continuously raising the bar. Benefits Healthcare cover through the VHI; Company pension contribution; Life assurance/ Income protection; 23 days annual leave; 3 company days; Annual bonus opportunity; Work From Home set-up allowance; Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management; Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more; Buddy system for all new starters; Collaborative working environment; Extensive training programs, classroom and online, through ‘Fenergo University’; Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies; Defined training and role tracking to allow you see and assess your own career development and progress; Active sports and social club; State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area. Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. #J-18808-Ljbffr
About us Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 850 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai). The Information Security Compliance Analyst will work within the Information Security Compliance Team, supporting responses to security compliance related questions from prospects and customers. The successful candidate will collaborate with internal information security, privacy and risk teams to compose answers, build customer trust, and demonstrate that our security and compliance controls are maintained at the highest level. Candidates should be familiar with cybersecurity and compliance frameworks such as ISO/IEC 27001 and SSAE 18 SOC. Responsibilities Respond to Information Requests: Address inquiries from internal teams regarding compliance and security matters. Answer Customers and Prospects Detailed Questionnaires: Provide detailed responses to questionnaires or one-off questions from customers and prospects. Maintain a System Queue: Manage a queue of cases for each customer and prospect query to ensure timely responses. Prepare Weekly Reporting Dashboards: Track and analyze relevant data to inform stakeholders. Collaborate with Information Security Subject Matter Experts: Work with Information Security Subject Matter Experts to update an enterprise repository of security and compliance related information. Assist with the Trust Site Maintenance: Support the maintenance and development of the organization's Information Security & Compliance Trust site to ensure up-to-date information is available. Support Audit Evidence Collection: Aid the Information Security Compliance Team with audit evidence collection. Demonstrate knowledge of information security compliance requirements for SaaS environments. Demonstrate knowledge of compliance programs such as ISO/IEC 27001 and SSAE 18 SOC. Demonstrate knowledge in the provision of customer assurance. Proficiency in both verbal and written English. Self-motivated, able to define your workload, and report accordingly. Detail oriented with strong focus on accuracy and thoroughness with excellent organizational skills, and time management. Committed to staying updated on the latest industry trends, regulations, and best practices in information security and compliance. Preferred Experience working in industries with stringent compliance requirements (e.g. finance, healthcare, technology). Experience with external customers regarding their compliance assessments and controls. Experience working with compliance frameworks (e.g. ISO/IEC 27001, SSAE 18, GDPR). Experience engaging with technical teams to understand answers to technical questions. Experience working hands-on with multi-functional teams in assessing processes, risks and controls. Understanding of security controls, risk management and audit processes. Our Promise to you We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. What we value is at the CORE of how we succeed: · C ollaboration: Working together to achieve our best · O utcomes: Drive Success in every engagement · R espect: A collective feeling of inclusion and belonging · E xcellence: Continuously raising the bar Benefits: Healthcare cover through the VHI Company pension contribution Life assurance/ Income protection 23 days annual leave 3 company days Annual bonus opportunity Work From Home set-up allowance Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more Buddy system for all new starters Collaborative working environment Extensive training programs, classroom and online, through ‘Fenergo University’ Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies Defined training and role tracking to allow you see and assess your own career development and progress. Active sports and social club State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area #J-18808-Ljbffr
At Fenergo, our aim is to future-proof Client Lifecycle Management through our award-winning SaaS based solutions that empower financial institutions. With the expertise of our 700 employees across 11 offices worldwide we enable our clients to improve operational efficiencies and return on investment, manage compliance with KYC, AML and reduce risk with continuous monitoring of clients and transactions throughout the client lifecycle. Fenergo dynamically manages any client type, any product type and every client journey for all segments, channels and devices. As a company we value collaboration with cross functional teams, driving employee engagement and are champions of diversity and inclusion. As we continue to grow and evolve, we look for team members who will make a meaningful impact, contribute to a positive work environment and shape the future of our organisation. Join us as we build a workplace where talent thrives and together, we achieve new heights of success! What Will You Do? You will play a key role in designing, building and maintaining key dataset and models across the organisation which are driven from our cloud-based data lake infrastructure on AWS. You will work closely with a ringfenced team of system engineers, data analysts and a delivery manager to implement best practices for data management and contribute to the overall success of our data platform. This role is ideal for an enthusiastic individual with a strong analytical background who is passionate about working on innovative data projects. Responsibilities: Collect, process and analyse data to derive insights and inform business decisions. Develop and maintain datasets and data models. Create visualizations and reports to present findings to stakeholders. Identify trends, patterns, and anomalies in data. Collaborate with teams to define data requirements and goals. Ensure data quality and integrity. Stay current on industry best practices and data analysis techniques. Utilize statistical and analytical tools to interpret data. Monitor and maintain data quality through regular audits and assessments. Collaborate with data governance teams to establish data quality policies. Create and maintain data quality documentation. Train and educate employees on data quality best practices. Perform data profiling and analysis to identify potential data quality problems. Utilize data quality tools and technologies to improve data accuracy and consistency. Expectations 3+ years in a Data Analytics role. You have good experience with data visualization tools such as Tableau or Power BI. You have strong critical thinking skills and ability to analyse complex datasets. You are proficient in data analysis tools such as SQL, Python or R, middleware solutions such as Workato and have some experience with Snowflake, DBT or Redshift. You are a storyteller, who can communicate your insights to your team and cross functionally. You are great at prioritising, you know when to say yes and equally importantly, you know when to say no and you do that the right way. You are curious, asking great questions, looking to always improve how we work and how you can grow professionally and personally. Our Promise To You We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best. Outcomes: Drive Success in every engagement. Respect: A collective feeling of inclusion and belonging. Excellence: Continuously raising the bar. Benefits Healthcare cover through the VHI. Company pension contribution. Life assurance/Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work From Home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University’. Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies. Defined training and role tracking to allow you see and assess your own career development and progress. Active sports and social club. State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area. Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. #J-18808-Ljbffr
At Fenergo, our aim is to future-proof Client Lifecycle Management through our award-winning SaaS based solutions that empower financial institutions. With the expertise of our 700 employees across 11 offices worldwide we enable our clients to improve operational efficiencies and return on investment, manage compliance with KYC, AML and reduce risk with continuous monitoring of clients and transactions throughout the client lifecycle. Fenergo dynamically manages any client type, any product type and every client journey for all segments, channels and devices. As a company we value collaboration with cross functional teams, driving employee engagement and are champions of diversity and inclusion. As we continue to grow and evolve, we look for team members who will make a meaningful impact, contribute to a positive work environment and shape the future of our organisation. Join us as we build a workplace where talent thrives and together, we achieve new heights of success! What Will You Do? The delivery manager will oversee strategic analytic and system initiatives to drive growth through ensuring that Fenergo establishes itself as a CLM and Fincrime category leader. Leading a team of Data Analysts, this role will initially focus on consolidating Fenergo’s existing internal analytical capability to run off our AWS reporting infrastructure. Ensuring a common and consistent pattern in how we approach data solutions for the business. The role will cover the full end-to-end system and data lifecycle management. Responsibilities: Drive the strategic direction of the ringfenced analytic and engineering resources, prioritizing key initiatives and projects to ensure alignment with overall business objectives. Oversee the delivery of these initiatives through effective project management and stakeholder engagement. Coordinating a ringfenced team of data engineers, system engineers and data analysts across multiple domains. Oversee the implementation of data quality controls and assurances best practices across Fenergo’s business applications. Develop a clear understanding of our data platform lifecycle and tools used end to end. Lead a team of data analysts and junior team members, fostering a culture of innovation and continuous improvement. Develop integration and data governance playbooks to aid data integrations for potential future acquisitions. Work closely with senior leadership to ensure our analytic and system strategies align with company objectives. Expectations 4+ years experience delivering key strategic analytic and system initiatives, preferably in a fintech or tech environment. Experience working with a team of engineers and analysts in the data space. 3+ years experience in leading and managing a team of data analysts or similar. Experience working in an AWS and MS environment. Experience with Data Visualization tools like Tableau or Power BI. Strong communication skills and experience in working with C-Level stakeholders. A strong customer focus and building for business objectives. Preferred but not Essential Experience Experience with PMP or Prince methodologies. Data governance experience. Experience with middleware tools like Workato. Our Promise To You We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients' needs. What we value is at the CORE of how we succeed: Collaboration: Working together to achieve our best. Outcomes: Drive Success in every engagement. Respect: A collective feeling of inclusion and belonging. Excellence: Continuously raising the bar. Benefits: Healthcare cover through the VHI. Company pension contribution. Life assurance/ Income protection. 23 days annual leave. 3 company days. Annual bonus opportunity. Work From Home set-up allowance. Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management. Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more. Buddy system for all new starters. Collaborative working environment. Extensive training programs, classroom and online, through ‘Fenergo University’. Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies. Defined training and role tracking to allow you to see and assess your own career development and progress. Active sports and social club. State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area. Diversity, Equality, and Inclusivity Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. #J-18808-Ljbffr
