Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while enhancing the local FBD Brand. Job Responsibilities Working closely with and reporting to the Branch Manager and Sales Development Co-Ordinator, you will be results focused and your key responsibilities will include: Being proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business. Dealing with customer queries and referring unresolved/technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Accruing and maintaining comprehensive up-to-date knowledge and information of the Companys commercial product range and compliance requirements and completing relevant industry qualifications and CPD hours as appropriate. Working flexibly within the Sales Office and participating in various office tasks which may include going to the Mart. Providing relief to other Sales Offices in the region, as required. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives for Commercial and Agri business. Part taking in on-going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate. Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Job Responsibilities Providing dedicated support to the Sales Executive/Branch Manager, as directed. Administration of Personal Lines/Commercial/Agri business as required. Carrying out such duties as management may require from time to time Education Leaving Certificate or equivalent and/or a relevant third level qualification Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired however assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland. Experiences Proficient in Microsoft Office Suite Microsoft Word, Excel, Outlook Previous insurance/financial services experience would be advantageous Sales/customer service experience. Proactive / energetic approach / positive outlook Customer focused Excellent communication and organisational skills. Competencies Develop and maintain customer relationships Ambitious Target driven & results orientated Problem solving Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. The role as a Sales Advisor has been identified as holding a CF3, CF4, designation. Footer This role is being offered on a permanent contract. This role sits within Pay Band A of FBDs Sales Functions Pay band FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. We offer: This is an FBD Branch Office based role. Skills: Sales Customer Service Financial Services Benefits: Bonus Health Plan Paid Holidays Pension
Company description: FBD Holdings PLC Job description: About the Role The Broker Development Co-ordinator is responsible for delivering a quality service to our broker partners while fostering close working relationships with supporting business units, to support delivery of profitable business results. Job Responsibilities Provide service and support of the highest quality to our Broker business partners. Provide Credit Control support to the Broker Credit Control team Respond to all telephone and or e-mail enquiries from Brokers promptly and effectively. Work closely with our Broker Underwriting and Sales Teams and Broker Support Lead to achieve and exceed sales and service levels of the unit. Work in conjunction with Broker Development Managers and Underwriters to support renewal retention and new business growth Responsible for the maintenance of all relevant records in accordance with regulatory statutory and internal requirements. Job Responsibilities Ensure any issues arising are dealt with in accordance with FBD standards and that where appropriate issues are escalated in a timely fashion. Support organisational change initiatives when necessary. Develop and maintain good relationships with FBD internal departments, in order to deliver a high standard of Broker service and support. Provide regular input into management business performance and service reports Any other duties/responsibilities as may be reasonably assigned by the Broker Support Lead in line with business unit or company requirements. Education Excellent results in the established Leaving Certificate and/or third level qualification in a business discipline. Experiences A minimum of 1 years general insurance or office/administration experience is desirable. Well organised, attention to detail, with strong customer focus Ability to provide excellent service to all customers and meet deadlines, as required. Good communication and decision-making skills with the ability to work in a team. Proficient in Microsoft Word, Excel, Powerpoint and Outlook. Self-motivated with the ability to work on your own initiative and a desire to develop knowledge and experience. Excellent interpersonal skills with demonstrated record in building working relationships with a wide range of internal and external stakeholders. Competencies Excellent analytical skills Ability to influence Excellent communication skills Excellent facilitation skills Strong organisational skis and the ability to motivate and get buy in from others at all levels of the organisation MCC Customer Focus Risk Management and Compliance Insurance Principles and Practise Cultivating Relationships Quality control and attention to detai Footer Closing date to submit applications is Friday 27th February 2026. This role sits within Pay Band A of FBDs Commercial Underwriters Pay band FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds. We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career. Our Benefits Include: Competitive performance-related bonus Employer pension contributions Private health insurance allowance Paid maternity and paternity leave Discounts on insurance: 50% off private car and home insurance, 30% off travel insurance Professional Development Opportunities Wellness wallet and wellbeing initiatives Monthly lunch allowance* Hybrid working model: 3 days from home, 2 days in the office* *Location dependant Skills: Customer Focus Risk Management and Compliance Insurance Principles and Practise
Company description: FBD Holdings PLC Job description: About the role This is a unique opportunity for an experienced Senior IT Internal Auditor to join FBDs Internal Audit team. If you are currently working in audit in a large organisation or advisory firm and you are ready to take on a role that enables you to have more influence and to drive change this could be the role for you. The role holder delivers and manages audit assignments across all IT areas in line with Internal Audit standards and requirements. They will spend their time conducting IT internal audits, reporting on areas of risk or weakness, preparing conclusions and recommendations for appropriate actions. They will enjoy building a broad knowledge of the IT practices within a business and utilise your technical and relationship management skills to build and develop stakeholder relationships to encourage open discussion of potential issues and to secure commitment to early resolution of issues. In addition to this, the successful candidate will have the opportunity to participate in ad-hoc assignments. The successful candidate will interact with the senior management teams. The role is mainly based in Head Office, Bluebell, Dublin 12. Job Responsibilities Assessment of IT governance, risks and controls. Updating the IT audit universe. Manage, perform and participate in IT audit assignments including responsibility for: Planning Creation of a risk and control matrix documenting the key risks and control for the process and defining the testing to be performed for each Testing of controls in place to address key IT risks. Identification of potential audit findings Agreement of issues with management Report preparation Management and communication of relevant matters identified in the audit process to management and IA management. Write clear and concise reports for use by key stakeholders and recommend practical control improvements that add value to the business. Evaluate and document issue closure requests. Further development of IAs capacity and methodology to perform integrated IT and business audits. Developing a network of contacts inside and outside the company to support risk awareness and audit delivery. There is no routine travel to other FBD sites required for this role. There may be a pre-planned requirement to visit Irish based sites as part of an audit assignment. Experience Significant Internal Audit experience including ownership of end-to-end execution of audits (e.g., planning, walkthroughs, controls testing and documentation, identification of issues and communication with management) and audit report writing. Minimum of two years relevant IT Assurance / IT Audit/ IT Risk & Controlsexperience with an advisory firm, or large multinational organisation. Experience and skills in the use of data analysis for audit purposes (CAATs). Education Bachelors degree in a relevant discipline or equivalent professional qualifications (e.g., Certified Information Systems Auditor (CISA), Certified Information System Security Manager (CISM) etc.) and/or demonstrable equivalent experience preferably with Insurance or Financial Services experience. Competencies Highly developed knowledge and proficiency in IT risk management principles and processes including technical knowledge of accepted best practices for managing IT processes such as ITIL, COBIT, NIST or ISO. Sound knowledge of current internal audit standards and regulatory environment (e.g. DORA). Excellent verbal and written communication and proficient at listening. Fluency in English is a key requirement. Strong professional judgment, decision making and influencing skills. Proven ability to meet deadlines while maintaining quality standards and effective time management. Footer This role is a Control Function (CF-2) and is subject to Fitness and Probity Standards and Corporate Governance Requirements. This role sits within the Manager/Specialist pay grade in the Internal Auditor Department. FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds. We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career. Our Benefits Include Hybrid working 2 days in the office / 3 days working from home Health Insurance subsidy for employee and family Wellbeing allowance Defined Contribution Pension Scheme Tax Saver Schemes Lunch Allowance Discounts off home, car and travel insurance. Annual bonus Education support Free parking Skills: IT risk management principles COBIT DORA
Company description: FBD Holdings PLC Job description: Job Overview To achieve individual sales targets in Agri and Commercial business (including new business and renewals) whilst at the same time delivering quality business and customer service that contributes to a profitable Sales Office performance. Job Responsibilities Manage and be responsible for achieving and exceeding assigned business targets, demonstrating ambition and profit focus. Grow revenue and profits through direct selling and account management in a cost efficient manner. Proactive in developing external relationships to promote, maintain and grow FBD business. Represent FBD with third parties to propose/secure business e.g. IFA/VFI. Take responsibility for personal development by consistently and proactively improving personal sales ability, technical skills and industry knowledge. Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements. Operate to the quality standards as laid down by the company including, processes, technology and procedures and ensure compliance to company standards, policies, procedures and regulatory requirements. Ensure timely escalation of decisions to Branch Sales Manager that may affect Sales Office, Regional, National or Organisational initiatives. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. In line with FBDs customer centric culture, ensure that the customers best interests are protected and all customer interactions are completed in a fair, compliant and professional manner. Job Responsibilities Education Hold a third level qualification or appropriate professional qualification. Achieved a professional insurance qualification, Grandfathered or qualified to Certified Insurance Practitioner Experiences Proven track record of relevant sales experience. Excellent knowledge of Farming/Commercial business. Full clean driving licence Proficient in Microsoft Office Suite, Internet and e-Learning. Competencies Ability to navigate through all aspects of the sales process and articulate unique selling points. Excellent communication and influencing skills. Good business and industry knowledge with the ability to conduct thorough research using a range of techniques. Excellent Relationship Management and networking ability Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. This role has a CF designation. Footer This role is being offered on a permanent contract with a closing date of 22nd December. This role is within Pay Band C of FBD Sales Pay Band. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Insurance CIP Benefits: Bonus Health Plan Paid Holidays Pension
Company description: FBD Holdings PLC Job description: Job Overview This is a challenging and vibrant role which entails, but is not limited to, reviewing complaints received via the sales channels, ensuring absolute compliance with all of the regulatory requirements. The role also involves providing support and assistance with complaint handling and identifying any system/process/service deficiencies. Key Duties & Responsibilities: Analysis of informal (Stage 1) complaints, recorded within the sales channels, to ensure full adherence with CPC requirements. Investigation, handling and drafting of responses to all assigned formal (Stage 2) complaints, received within the sales channels, in line with Consumer Protection Code guidelines, in a timely manner for review and sign off prior to issue With supervision of the Operations Complaints Manager/Specialist manage complaints escalated to the Financial Services & Pensions Ombudsmans office Review and collate complaint data to detect trends and root causes, communicating findings to the Complaints Manager for escalation to relevant Stakeholders including the Complaints Forum/Complaints Steering Group, to promote learning and aid behavioural/process change Ensure any quality issues highlighted through complaints are identified and feedback is provided to the relevant area/team Investigate possible breaches of CPC requirements Identify and assist with training requirements on Complaint Handling where required Support the communication of all relevant complaint management processes Provide assistance to the Quality Team where required Any other duties/responsibilities as may be reasonably assigned by your Line Manager in line with company requirements. Education Qualifications suitable for a CF8 role (Grandfathered, CIP, ACII or FCII) Competencies Strong communication and negotiation skills Experience dealing with customers Must be methodical, high degree of accuracy and attention to detail Strong organizational and administrative skills with a disciplined approach to tasks/duties Proficiency in all Microsoft Office packages Excellent interpersonal skills with demonstrated record in building working relationships with a wide range of internal and external stakeholders A proactive and energetic approach with the ability to prioritise workloads, in order to achieve deadlines MCC Customer Focus Risk Management and Compliance Insurance Principles and Practise Cultivating Relationships Quality control and attention to detail Footer This role sits within Pay Band B of FBDs General Functions Pay band This role is being offered on a 12 month fixed-term contract. This is a Control Function 8 (CF 8) position under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds. We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career. Skills: Customer Focus Risk Management Compliance Insurance Principles and Practise
Company description: FBD Holdings PLC Job description: Job Overview The function of the Sales Development Co-ordinator is to achieve individual sales targets, together with leading / co-ordinating Commercial / Agri sales and superior customer service within the office. Working closely with and reporting to the Branch Manager, they will be results orientated. Job Responsibilities Being proactive in achieving individual sales targets together with coordinating prospecting, up selling and cross selling within the office. Managing and carrying out daily office administration, ensuring that individual daily tasks are clearly understood and implemented through regular meetings and direction. Dealing with customer queries and referring unresolved / technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Working flexibly within the Sales Office and participating in various office tasks. Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements and completing relevant industry qualifications as appropriate. Developing mutually beneficial working relationships and working closely with the local FBD Life Financial Planning Adviser, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives of Commercial and Agri business. Part-taking in on-going renewal follow ups / revisions; identifying sales opportunities, cover / rate improvements, as appropriate. Job Responsibilities Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Ensuring dedicated support to the Branch Manager / Sales Executive. Motivating, encouraging and providing leadership, support and development assistance to the Sales Office team. Monitoring and measuring Sales Advisor performance and providing regular feedback and coaching also as required. Acting as office contact and support for the sales office staff, head office, Branch Manager, Sales Executive and Regional Sales Manager. Administration of Personal Lines business as required. Administration of Commercial/Agri business as required. Carrying out administration as required. Carrying out such duties as management may require from time to time. Education Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation. Experiences Previous insurance/financial services experience would be advantageous but not essential. Sales/customer service experience in a similar role would be a distinct advantage. Have the capacity to deal successfully with new challenges and opportunities as they emerge for the Company. Highly computer literate with good knowledge of Progen, TIA and Microsoft Office. Good numeracy and analytical skills are essential. Strong organisational and time management skills and be able to produce accurate, quality information within agreed timescales. Competencies Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). Ability to achieve results through others Coaching and mentoring Excellent communication skills MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. Footer This role is being offered on a temporary contract. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. We offer: This is a branch based role. Skills: Sales Customer Service Financial Services Benefits: Bonus Paid Holidays Parking Pension
Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Insurance Advisor is to deliver excellent and efficient customer service that drives increased sales and business retention Job Responsibilities Working closely with and reporting to a Team Leader and Support Manager, you will be results focused and your key responsibilities will include: Provision of a high standard of service to our existing and new customers ensuring that the experience that they receive will be to the required level and in keeping with FBDs customer care ethos Delivery on agreed targets for new business and retention through the use of selling and retention skills Execution of policy amendments in an efficient manner ensuring that all aspects of our service provision is meeting customer expectation Optimising opportunities for cross selling, to generate referrals while engaging with customers to maximize the business growth opportunities within other channels/business units Handling a requisite volume of calls efficiently ensuring that our call answering objectives are achieved for both the customer and organization Working closely with team colleagues to collectively achieve overall targets set Ensuring all systems and procedures as lady down by the Company are complied with Accruing and maintaining comprehensive up to date knowledge and information of the Companys Personal Lines and Commercial product range and compliance requirements, and completing relevant industry qualifications as appropriate Carrying out such duties as management may require from time to time Education Leaving Certificate or equivalent and/or a relevant third level qualification. Competencies Customer focused Excellent communication & organisational skills Previous sales or customer service experience Proactive, energetic approach and positive outlook Proficient in MS Office Suite- MS Word, Excel, Powerpoint MCC Develop and maintain customer relationships Ambitious Target driven & results orientated Problem solving Influencing and negotiation Footer This role sits within the pay grade A of the Commercial Department. FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds. We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career. Skills: Develop and maintain customer relationships Ambitious Target driven
Company description: FBD Holdings PLC Job description: Job Overview The function of the Sales Development Co-ordinator is to achieve individual sales targets, together with leading / co-ordinating Commercial / Agri sales and superior customer service within the office. Working closely with and reporting to the Branch Manager, they will be results orientated. Job Responsibilities Being proactive in achieving individual sales targets together with coordinating prospecting, up selling and cross selling within the office. Managing and carrying out daily office administration, ensuring that individual daily tasks are clearly understood and implemented through regular meetings and direction. Dealing with customer queries and referring unresolved / technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Working flexibly within the Sales Office and participating in various office tasks. Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements and completing relevant industry qualifications as appropriate. Developing mutually beneficial working relationships and working closely with the local FBD Life Financial Planning Adviser, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives of Commercial and Agri business. Part-taking in on-going renewal follow ups / revisions; identifying sales opportunities, cover / rate improvements, as appropriate. Job Responsibilities Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Ensuring dedicated support to the Branch Manager / Sales Executive. Motivating, encouraging and providing leadership, support and development assistance to the Sales Office team. Monitoring and measuring Sales Advisor performance and providing regular feedback and coaching also as required. Acting as office contact and support for the sales office staff, head office, Branch Manager, Sales Executive and Regional Sales Manager. Administration of Personal Lines business as required. Administration of Commercial/Agri business as required. Carrying out administration as required. Carrying out such duties as management may require from time to time. Education Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation. Experiences Previous insurance/financial services experience would be advantageous but not essential. Sales/customer service experience in a similar role would be a distinct advantage. Have the capacity to deal successfully with new challenges and opportunities as they emerge for the Company. Highly computer literate with good knowledge of Progen, TIA and Microsoft Office. Good numeracy and analytical skills are essential. Strong organisational and time management skills and be able to produce accurate, quality information within agreed timescales. Competencies Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). Ability to achieve results through others Coaching and mentoring Excellent communication skills MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. Footer This role is being offered on a permanent contract. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. We offer: This is a branch based role. Skills: Sales Customer Service APA Benefits: Bonus Paid Holidays Parking Pension
Company description: FBD Holdings PLC Job description: Job Overview The function of the Sales Development Co-ordinator is to achieve individual sales targets, together with leading / co-ordinating Commercial / Agri sales and superior customer service within the office. Working closely with and reporting to the Branch Manager, they will be results orientated. Job Responsibilities Being proactive in achieving individual sales targets together with coordinating prospecting, up selling and cross selling within the office. Managing and carrying out daily office administration, ensuring that individual daily tasks are clearly understood and implemented through regular meetings and direction. Dealing with customer queries and referring unresolved / technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Working flexibly within the Sales Office and participating in various office tasks. Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements and completing relevant industry qualifications as appropriate. Developing mutually beneficial working relationships and working closely with the local FBD Life Financial Planning Adviser, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives of Commercial and Agri business. Part-taking in on-going renewal follow ups / revisions; identifying sales opportunities, cover / rate improvements, as appropriate. Job Responsibilities Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Ensuring dedicated support to the Branch Manager / Sales Executive. Motivating, encouraging and providing leadership, support and development assistance to the Sales Office team. Monitoring and measuring Sales Advisor performance and providing regular feedback and coaching also as required. Acting as office contact and support for the sales office staff, head office, Branch Manager, Sales Executive and Regional Sales Manager. Administration of Personal Lines business as required. Administration of Commercial/Agri business as required. Carrying out administration as required. Carrying out such duties as management may require from time to time. Education Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation. Experiences Previous insurance/financial services experience would be advantageous but not essential. Sales/customer service experience in a similar role would be a distinct advantage. Have the capacity to deal successfully with new challenges and opportunities as they emerge for the Company. Highly computer literate with good knowledge of Progen, TIA and Microsoft Office. Good numeracy and analytical skills are essential. Strong organisational and time management skills and be able to produce accurate, quality information within agreed timescales. Competencies Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). Ability to achieve results through others Coaching and mentoring Excellent communication skills MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. Footer This role is being offered on a permanent contract. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. We offer: This is a branch based role. Skills: Sales Customer Service APA Benefits: Bonus Paid Holidays Parking Pension
Company description: FBD Holdings PLC Job description: Job Overview To achieve individual sales targets in Agri and Commercial business (including new business and renewals) whilst at the same time delivering quality business and customer service that contributes to a profitable Sales Office performance. Job Responsibilities Manage and be responsible for achieving and exceeding assigned business targets, demonstrating ambition and profit focus. Grow revenue and profits through direct selling and account management in a cost efficient manner. Proactive in developing external relationships to promote, maintain and grow FBD business. Represent FBD with third parties to propose/secure business e.g. IFA/VFI. Take responsibility for personal development by consistently and proactively improving personal sales ability, technical skills and industry knowledge. Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements. Operate to the quality standards as laid down by the company including, processes, technology and procedures and ensure compliance to company standards, policies, procedures and regulatory requirements. Ensure timely escalation of decisions to Branch Sales Manager that may affect Sales Office, Regional, National or Organisational initiatives. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. In line with FBDs customer centric culture, ensure that the customers best interests are protected and all customer interactions are completed in a fair, compliant and professional manner. Job Responsibilities Education Hold a third level qualification or appropriate professional qualification. Achieved a professional insurance qualification, Grandfathered or qualified to Certified Insurance Practitioner Experiences Proven track record of relevant sales experience. Excellent knowledge of Farming/Commercial business. Full clean driving licence Proficient in Microsoft Office Suite, Internet and e-Learning. Competencies Ability to navigate through all aspects of the sales process and articulate unique selling points. Excellent communication and influencing skills. Good business and industry knowledge with the ability to conduct thorough research using a range of techniques. Excellent Relationship Management and networking ability Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. This role has a CF designation. Footer This role is being offered on a permanent contract with a closing date of 22nd December. This role is within Pay Band C of FBD Sales Pay Band. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Insurance CIP Benefits: Bonus Health Plan Paid Holidays Pension
