Company description: FBD Holdings PLC Job description: Job Overview Manage all aspects of the Sales Office operation and achieve performance levels and sales targets as set out by the Company; manage Sales Office costs and introduce efficiencies in conjunction with the Regional Sales Manager; coach and develop staff; manage and recognise high performance and manage poor performance. Job Responsibilities Manage all aspects of the Sales Office, and ensure Sales Office targets are achieved as per annual business plan and to deliver on personal sales targets. Lead and manage performance of Sales Executives, Sales Development Coordinator and Sales Advisors. Provide necessary coaching, development and support to staff. Ensure the team demonstrate the required level of skill, knowledge and behaviour and that all systems and procedures as laid down by the Company are complied with. Allocate targets, business segments in line with the Company ambition and in a manner that ensures all staff have the opportunity to excel and achieve and exceed business targets. Work with other branch managers to best utilise shared resources. Grow revenue through direct selling and account management, personally and with the office team. Target customer segments in commercial and agri business sectors and develop prospecting strategies to maximise penetration and / or build on success. Develop customer relationships and sales opportunities constantly striving to improve conversion rates and quality of business. Manage all aspects of the sales process i.e. prospecting, lead generation, time and territory management, and call activity, conversion rates, follow-up renewals and referrals. Performance management establish programme of individual meetings to set targets, review performance and identify development needs. Identify training and development necessary to maximise performance outputs. Job Responsibilities Deal with poor performance, manage absenteeism and branch resourcing effectively. Report on Sales Office activity and sales performance as required by Sales Management. Ensuring the FBD Customer Complaint Policy and Procedure process is implemented and adhered to in their Sales Office Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements. Be a key contributor to the successful achievement of objectives at a regional level, including sales targets and loss ratios, by actively supporting the Regional Manager across these activities. Develop and/or maintain local relationships with key customer groups/associations, such as the IFA. Champion and drive FBDs customer centric culture, ensuring that the customers best interests are protected and all customer interactions are completed in a fair, compliant and professional manner. Education A relevant degree/ CIP qualification Experiences A proven track record in sales and relationship management Performance Management In-depth knowledge of sales processes - prospecting, lead generation, time and territory management, and call activity, conversion rates, follow-up renewals and referrals Knowledge of policy administration, Microsoft Office, Intranet, Internet, e-learning A full clean driving licence Reporting of Sales performance and activity Competencies Commitment to business growth and profitability Leadership Communication People and performance management Coaching& mentoring Relationship Management & networking ability Results orientated achieving results through others Organised Delegation Business acumen and Commercial awareness MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. Footer This role is being offered on a permanent contract. Closing date for applications is 28th June 2025. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Insurance People Management Benefits: Bonus Health Plan Paid Holidays Pension
Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Personal Insurance Advisor is to deliver excellent and efficient customer service that drives increased sales and business retention Job Responsibilities Working closely with and reporting to a Team Leader and Support Manager, you will be results focused and your key responsibilities will include: Provision of a high standard of service to our existing and new customers ensuring that the experience that they receive will be to the required level and in keeping with FBDs customer care ethos Delivery on agreed targets for new business and retention through the use of selling and retention skills Execution of policy amendments in an efficient manner ensuring that all aspects of our service provision is meeting customer expectation Optimising opportunities for cross selling, to generate referrals while engaging with customers to maximize the business growth opportunities within other channels/business units Handling a requisite volume of calls efficiently ensuring that our call answering objectives are achieved for both the customer and organization Working closely with team colleagues to collectively achieve overall targets set Ensuring all systems and procedures as lady down by the Company are complied with Accruing and maintaining comprehensive up to date knowledge and information of the Companys Personal Lines and Commercial product range and compliance requirements, and completing relevant industry qualifications as appropriate Carrying out such duties as management may require from time to time Education Leaving Certificate or equivalent and/or a relevant third level qualification. Skills: Customer focused Excellent communication & organisational skills Previous sales or customer service experience Proactive, energetic approach and positive outlook Proficient in MS Office Suite- MS Word, Excel, Powerpoint Competencies: Teamwork Target driven & results orientated Problem solving Footer FBD is an inclusive Equal Opportunity employer that considers applicants irrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: cross selling Delivery on agreed targets Execution of policy amendments
Company description: FBD Holdings PLC Job description: About the role As an Agri Underwriter, you will play an active role in underwriting multi-line property and liability and Agri Motor business whilst providing excellent service, and developing and using your expertise to ensure we grow our account profitably Job Responsibilities. Underwriting Agri business in accordance with agreed standards and limits to deliver planned financial results. Manage referrals & queries for cases within underwriting license and in adherence to guidelines. Work collaboratively with other members of team and with colleagues in other parts of organization to provide excellence in service standards to our customers. Completing all tasks in line with DepartmentProcedures including those for renewal management, complaints and error management, SLAs, CPC timelines and agreed Personal Business Objectives. Support and encourage a high performance culture within the team and broader business through participation in training and internal Quality Assurance activities. Any other duties/responsibilities as may be reasonably assigned in line with company requirement. Education Achieved a professional insurance qualification qualified to a minimum level of Accredited Product Advisor(APA) or Certified Insurance Practitioner (CIP). Experiences Minimum 2 years experience as an Insurance Underwriter Proven track record of high performance standards. Strong technical understanding of Insurance products and Underwriting disciplines. Competencies A Pragmatic Decision maker with solid underwriting assessment and reasoning skills and an ability to work on own in initiative. Quality focused to provide excellent service to all customers and meet deadlines as required Excellent interpersonal skills with demonstrated record in building working relationships within team units and with other internal and external stakeholders. Ambitious and energetic in their approach to their work and possess a positive outlook. Self-motivated with the ability to work on own initiative and an active desire to develop knowledge and experience. Strong knowledge of Irish Agricultural Industry Excellent keyboard skills and proficient in Microsoft Word, Excel, Outlook and an underwriting application. MCC This role sits within the pay grade B in the Underwriting Department. This role is being offered on a 12-month FTC. Footer FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds. We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career. Skills: Reasoning skills ability to work on own in initiative renewal management
Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while enhancing the local FBD Brand. Job Responsibilities Working closely with and reporting to the Branch Manager and Sales Development Co-Ordinator, you will be results focused and your key responsibilities will include: Being proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business. Dealing with customer queries and referring unresolved/technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Accruing and maintaining comprehensive up-to-date knowledge and information of the Companys commercial product range and compliance requirements and completing relevant industry qualifications and CPD hours as appropriate. Working flexibly within the Sales Office and participating in various office tasks which may include going to the Mart. Providing relief to other Sales Offices in the region, as required. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives for Commercial and Agri business. Part taking in on-going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate. Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Job Responsibilities Providing dedicated support to the Sales Executive/Branch Manager, as directed. Administration of Personal Lines/Commercial/Agri business as required. Carrying out such duties as management may require from time to time Education Leaving Certificate or equivalent and/or a relevant third level qualification Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired however assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland. Experiences Proficient in Microsoft Office Suite Microsoft Word, Excel, Outlook Previous insurance/financial services experience would be advantageous Sales/customer service experience. Proactive / energetic approach / positive outlook Customer focused Excellent communication and organisational skills. Competencies Develop and maintain customer relationships Ambitious Target driven & results orientated Problem solving Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. The role as a Sales Advisor has been identified as holding a CF3, CF4, designation. Footer This role is being offered on a fixed term contract. This role sits within Pay Band A of FBDs Sales Functions Pay band FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Customer Service Insurance Customer Service Benefits: Bonus Paid Holidays Pension
Company description: FBD Holdings PLC Job description: Header FBD is Irelands largest homegrown insurer, supporting consumers, farmers, and businesses nationwide for over 50 years. With a local network of 34 branches and a commitment to genuine customer service, we are uniquely positioned to meet our customers needs. As an Irish-owned company, we take pride in fostering an inclusive environment, evidenced by our Gold Accreditation from Investors in Diversity (IiD) through the Irish Centre for Diversity. Our culture values work-life balance and creates a friendly atmosphere where our people can thrive, feel valued and contribute to achieving FBDs strategic goals. Job Overview We are looking for an experienced IT Security Officer to join our IT Security Team. This is a full time, permanent role based in FBD House, Bluebell. The role reports to the Chief Information Security Officer. Job Responsibilities Engineer, implement and monitor security measures for the protection of computer systems, networks and information Identify and define system security requirements Design computer?security architecture and develop detail cyber security?designs Prepare and document standard operating procedures and protocols Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks Be an active participant in Security Incident management, both participating and chairing meetings to address actual and potential issues. Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement Assist with Security awareness, including giving training, developing material and presenting at town halls and to senior management. Reporting to Snr. Management, Risk control registers, external and internal audits. Job Responsibilities Education CISSP or CISM certification and other security qualifications. Qualifications in Azure/O365 and any other security related qualifications. Experiences Minimum 5+ years work experience. Proven work experience as a Security Engineer or?Information Security Architect. Detailed Azure/O365 security knowledge/qualifications/operational practice. Email security tools, data classification implementations along with DLP technology. Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols. Experience in building and maintaining security systems. Good technical knowledge of database and operating system security Experience of scripting in a windows environment an advantage. Thorough understanding of the latest security principles, techniques, and protocols. Knowledge of PCI requirements and/or EIOPA Regulations, DORA regulations. Experience working in a regulated company. Familiarity working in an environment, which uses 3rd party suppliers to host and manage infrastructure. Knowledge of security frameworks e.g. ISO27001, Cobit Competencies Problem solving skills and ability to work under pressure. Excellent written and verbal communication skills Good negotiation skills, self-motivated, results focused, ability to drive results while being a team player. People management ability and ability to present to C suite. MCC Footer This role sits within the Manager/Specialist pay grade in the IT department. FBD is proud to be an Equal Opportunity Employer. We welcome applicants of all ages, genders, ethnicities, cultures, religions, languages, sexual orientations, abilities, disabilities, and social backgrounds. We are dedicated to fostering a diverse, equitable, and inclusive workplace where everyone is encouraged to bring their whole, authentic self to work. Our approach to inclusion is embedded in our hiring practices, pay structures, leadership development, and workplace policies. At FBD, we believe that when our people feel valued and supported, they thrive, and so does our business. We are proud to foster a culture of collaboration, respect, and shared success at every stage of your career. Skills: Office 365 Security Engineer Security Architect
Company description: FBD Holdings PLC Job description: Job Overview To achieve individual sales targets in Agri and Commercial business (including new business and renewals) whilst at the same time delivering quality business and customer service that contributes to a profitable Sales Office performance. Job Responsibilities Manage and be responsible for achieving and exceeding assigned business targets, demonstrating ambition and profit focus. Grow revenue and profits through direct selling and account management in a cost efficient manner. Proactive in developing external relationships to promote, maintain and grow FBD business. Represent FBD with third parties to propose/secure business e.g. IFA/VFI. Take responsibility for personal development by consistently and proactively improving personal sales ability, technical skills and industry knowledge. Acquiring and maintaining comprehensive up-to-date knowledge and information of all the Companys product range and compliance requirements. Operate to the quality standards as laid down by the company including, processes, technology and procedures and ensure compliance to company standards, policies, procedures and regulatory requirements. Ensure timely escalation of decisions to Branch Sales Manager that may affect Sales Office, Regional, National or Organisational initiatives. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. In line with FBDs customer centric culture, ensure that the customers best interests are protected and all customer interactions are completed in a fair, compliant and professional manner. Job Responsibilities Education Hold a third level qualification or appropriate professional qualification. Achieved a professional insurance qualification, Grandfathered or qualified to Certified Insurance Practitioner Experiences Proven track record of relevant sales experience. Excellent knowledge of Farming/Commercial business. Full clean driving licence Proficient in Microsoft Office Suite, Internet and e-Learning. Competencies Ability to navigate through all aspects of the sales process and articulate unique selling points. Excellent communication and influencing skills. Good business and industry knowledge with the ability to conduct thorough research using a range of techniques. Excellent Relationship Management and networking ability Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. Footer This role is being offered on a permanent contract with a closing date of 19th September 2025. FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Commercial Business CIP Benefits: Bonus Health Plan Paid Holidays Pension
Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while enhancing the local FBD Brand. Job Responsibilities Working closely with and reporting to the Branch Manager and Sales Development Co-Ordinator, you will be results focused and your key responsibilities will include: Being proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business. Dealing with customer queries and referring unresolved/technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Accruing and maintaining comprehensive up-to-date knowledge and information of the Companys commercial product range and compliance requirements and completing relevant industry qualifications and CPD hours as appropriate. Working flexibly within the Sales Office and participating in various office tasks which may include going to the Mart. Providing relief to other Sales Offices in the region, as required. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives for Commercial and Agri business. Part taking in on-going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate. Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Job Responsibilities Providing dedicated support to the Sales Executive/Branch Manager, as directed. Administration of Personal Lines/Commercial/Agri business as required. Carrying out such duties as management may require from time to time Education Leaving Certificate or equivalent and/or a relevant third level qualification Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired however assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland. Experiences Proficient in Microsoft Office Suite Microsoft Word, Excel, Outlook Previous insurance/financial services experience would be advantageous Sales/customer service experience. Proactive / energetic approach / positive outlook Customer focused Excellent communication and organisational skills. Competencies Develop and maintain customer relationships Ambitious Target driven & results orientated Problem solving Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. The role as a Sales Advisor has been identified as holding a CF3, CF4, designation. Footer This role is being offered on a fixed term contract with a closing date of 19th September 2025. This role sits within Pay Band A of FBDs Sales Functions Pay band FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Customer Service Financial Services Benefits: Bonus Health Plan Paid Holidays Pension
Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while enhancing the local FBD Brand. Job Responsibilities Working closely with and reporting to the Branch Manager and Sales Development Co-Ordinator, you will be results focused and your key responsibilities will include: Being proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business. Dealing with customer queries and referring unresolved/technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Accruing and maintaining comprehensive up-to-date knowledge and information of the Companys commercial product range and compliance requirements and completing relevant industry qualifications and CPD hours as appropriate. Working flexibly within the Sales Office and participating in various office tasks which may include going to the Mart. Providing relief to other Sales Offices in the region, as required. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives for Commercial and Agri business. Part taking in on-going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate. Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Job Responsibilities Providing dedicated support to the Sales Executive/Branch Manager, as directed. Administration of Personal Lines/Commercial/Agri business as required. Carrying out such duties as management may require from time to time Education Leaving Certificate or equivalent and/or a relevant third level qualification Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired however assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland. Experiences Proficient in Microsoft Office Suite Microsoft Word, Excel, Outlook Previous insurance/financial services experience would be advantageous Sales/customer service experience. Proactive / energetic approach / positive outlook Customer focused Excellent communication and organisational skills. Competencies Develop and maintain customer relationships Ambitious Target driven & results orientated Problem solving Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. The role as a Sales Advisor has been identified as holding a CF3, CF4, designation. Footer This role is being offered on a permanent contract. This role sits within Pay Band A of FBDs Sales Functions Pay band FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Customer Service Insurance Financial Services Benefits: Bonus Paid Holidays Pension Staff discount
Company description: FBD Holdings PLC Job description: Job Overview As a Commercial Underwriter you will play an active role in underwriting Commercial multi-line property and liability business. You will work alongside and develop relationships with both broker partners and FBD sales colleagues to achieve FBDs Growth targets and probability objectives. The successful candidate should be driven, commercially minded, proactive and confident to make decisions within the FBD support framework in order to grow FBD Commercial business in line with our risk appetite. You will join a team that works proactively, both independently and collectively, to achieve FBDs Commercial combined Property and Liability targets. Please note that this role will be based in our Head Office - Dublin 12.We currently operate a hybrid model of 2 days in the office and 3 days working from home. Job Responsibilities Underwriting Commercial business in accordance with agreed standards and limits to deliver planned financial results. Actively contributing to the successful growth and development of the throughacquisition, while ensuring quality risk selection. Execute and adhere to underwriting discipline through ongoing monitoring of selection criteria, rating strength and use of variable pricing Lines business Manage referrals & queries for cases within underwriting D.U.A. (Delegated Underwriting Authority) and in adherence to guidelines. Work collaboratively with other members of team and with colleagues in other parts of the organization to provide excellence in service standards to our customers. Helping develop and successfully implement product strategies and actively participating in the review of the performance of selected lines of business, with particular emphasis on growth and quality risk assessment. Job Responsibilities Demonstrating initiative whilst operating within a team structure and setting high standards of professionalism in all business dealings. Assisting in the development and mentoring of staff in technical insurance matters. Regular reporting to key stakeholders on new business growth, opportunities, business quality, trends (internal & external) and market developments. Any other duties/responsibilities as may be reasonably assigned in line with company requirements. Education Achieved a professional insurance qualification qualified to a minimum level of Certified Insurance Practitioner (CIP).ACII qualification is desirable. Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). Experiences Minimum of 5 years Commercial Underwriting experience in Property and Liability classes. Proven track record of high performance standards. Competencies Strong technical understanding of Insurance products and underwriting disciplines. A pragmatic decision maker with solid underwriting assessment and reasoning skills and an ability to work on own in initiative. Quality focused to provide excellent service to all customers and meet deadlines as required. Excellent interpersonal skills with demonstrated record in building working relationships within team units and with other internal and external stakeholders. Self-motivated with the ability to work on own initiative and an active desire to develop knowledge and experience. Ambitious and energetic in their approach to their work and possess a positive outlook. Excellent keyboard skills and proficient in Microsoft Word, Excel, Outlook and an underwriting application. MCC This role sits within Pay Band C of FBDs Graduate Pay band Footer FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Deliver planned financial results Commercial Lines business Commercial Lines business
Company description: FBD Holdings PLC Job description: Job Overview The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while enhancing the local FBD Brand. Job Responsibilities Working closely with and reporting to the Branch Manager and Sales Development Co-Ordinator, you will be results focused and your key responsibilities will include: Being proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business. Dealing with customer queries and referring unresolved/technical queries to the relevant personnel. Ensuring all systems and procedures as laid down by the Company are complied with. Accruing and maintaining comprehensive up-to-date knowledge and information of the Companys commercial product range and compliance requirements and completing relevant industry qualifications and CPD hours as appropriate. Working flexibly within the Sales Office and participating in various office tasks which may include going to the Mart. Providing relief to other Sales Offices in the region, as required. Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers. Participating in account management initiatives for Commercial and Agri business. Part taking in on-going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate. Assisting customers at the initial notification of claims stage, in line with company procedures. Taking responsibility for individual outstanding debit/premium collections. Job Responsibilities Providing dedicated support to the Sales Executive/Branch Manager, as directed. Administration of Personal Lines/Commercial/Agri business as required. Carrying out such duties as management may require from time to time Education Leaving Certificate or equivalent and/or a relevant third level qualification Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired however assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland. Experiences Proficient in Microsoft Office Suite Microsoft Word, Excel, Outlook Previous insurance/financial services experience would be advantageous Sales/customer service experience. Proactive / energetic approach / positive outlook Customer focused Excellent communication and organisational skills. Competencies Develop and maintain customer relationships Ambitious Target driven & results orientated Problem solving Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012). MCC This is a controlled function under the Central Bank of Irelands Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. The role as a Sales Advisor has been identified as holding a CF3, CF4, designation. Footer This role is being offered on a permanent contract with a closing date of 29th August. This role sits within Pay Band A of FBDs Sales Functions Pay band FBDis an inclusive Equal Opportunity employer that considers applicantsirrespective of their age, gender, ethnicity, culture, religion, language, sexual orientation, ability, disability and social circumstances. Skills: Sales Customer Service Financial Services Benefits: Bonus Health Plan Paid Holidays Pension
