A leading ecommerce platform in Dublin seeks a Senior Sales Engineer to partner with clients and support the sales cycle. The role involves delivering product demonstrations, leading technical sales discussions, and ensuring customer satisfaction during implementation. Ideal candidates will have strong front-end development skills, eCommerce knowledge, and experience in technical sales roles. This full-time position offers opportunities for professional growth and focuses on collaboration across teams. #J-18808-Ljbffr
Senior Sales Engineer – Dublin, Ireland FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3 500 companies in over 200 countries, using every major currency. We are committed to building an inclusive work environment and invest in our employees’ professional growth. About the Position The Senior Sales Engineer partners with clients, FastSpring’s sales team, and internal stakeholders to support the sales cycle and lead new store implementations. This role is critical from pre‑sales through site launch and the transition to operations and client success. The Senior Sales Engineer delivers clear, effective product demonstrations to both technical and non‑technical audiences, communicates project status throughout the organization, and continuously improves the new client implementation experience. Reports to the Senior Director of Pre‑Sales and Implementation and is based in Dublin, Ireland. Remote initially, possibly moving to a hybrid working model. Responsibilities Lead technical sales presentations, design, and/or integration discussions in support of priority sales and business development opportunities. Act as a liaison between Sales and Product to remove technology‑related buying objections from prospects. Independently lead and coordinate all aspects of the client’s technical product evaluations, from integrating with FastSpring’s platform to helping prospective customers interpret data in the context of their environments. Architect and demonstrate seamless integrations between FastSpring and client systems. Lead integration of advanced FastSpring e‑commerce services in support of optimizing top strategic accounts. Ensure total customer satisfaction with the customer’s implementation experience. Prepare and present technical proposals and RFIs/RFP responses. Determine root cause of customer issues and assist in corrective action. Collaborate with sales representatives to ensure alignment throughout the sale. Assist in generating new business and ensuring growth of existing accounts. Provide technical training to clients and communicate customer feedback for future product developments. Maintain professional knowledge by attending workshops, reviewing publications, and participating in professional societies. Qualifications 5+ years of experience supporting SaaS, web application, or eCommerce technologies. Strong front‑end web development skills (HTML, CSS, JavaScript) required; experience with SPA frameworks (React, Vue) a plus. Experience with back‑end technologies and APIs (e.g., Node.js, Python, PHP); ability to support and integrate APIs. Deep eCommerce domain knowledge, including checkout flows, payments, fulfillment, DRM, and analytics. Experience in customer‑facing technical roles (e.g., Sales Engineering, Customer Success, Technical Support, or Development), engaging both technical and executive stakeholders. Highly organized and self‑directed, able to manage priorities, coordinate complex meetings, and operate effectively with broad direction. Proven problem‑solver with a calm, customer‑focused mindset, able to quickly learn new technologies and adapt to evolving needs. Bachelor’s degree in Engineering, Computer Science, Information Systems, or equivalent practical experience. Tools & Technology Front‑end: HTML, CSS, JavaScript required; React or Vue a plus. Back‑end / APIs: Node.js, Python, PHP; Postman or similar tools. eCommerce & Analytics: Payment gateways, Google Analytics, Google Tag Manager. Productivity & Collaboration: Google Workspace. Business & Engineering Tools (nice to have): Salesforce, Gong, Jira, Confluence, Looker. Bonus Experience Payments industry experience. Familiarity with consultative sales methodologies (e.g., Selling Through Curiosity). Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Sales and Business Development Industries Software Development Equal Opportunity Employer FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other classification protected by applicable federal, state or local law. #J-18808-Ljbffr
FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. Our product hosts over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries, using every major currency. We pride ourselves on being an innovative company with an entrepreneurial culture, growth mindset, global influence, and profitable operations. We are committed to building an inclusive work environment, and we invest in our employees by helping team members grow and develop professionally. We are developers, technologists, and business professionals who are globally-minded, customer-focused, and driven by constant innovation. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Amsterdam, Austin, Belfast and Halifax. The Position: FastSpring is seeking a Senior Product Manager with expertise in international payments and real-time payment methods. In this role, you will shape the vision, roadmap, and execution for our global payments products, collaborating across teams to deliver innovative, secure, and seamless payment experiences. We welcome candidates who are motivated to take initiative, enjoy working in a dynamic, team-oriented environment, and are committed to translating ideas into impactful solutions. Responsibilities & Goals: Develop and communicate a clear, actionable strategy for global payments, with a focus on local and real-time payment methods. Define, prioritize, and execute the product roadmap, ensuring alignment with company goals and evolving payment market trends. Partner closely with engineering, risk, fraud, sales, customer, and marketing teams to drive agile product delivery and robust risk controls. Own the payment service provider (PSP) and payment aggregator evaluation and vetting. Partner with design to create seamless payment experiences within FastSpring checkouts. Monitor global trends and analyze competitor offerings to help maintain a competitive edge. Engage with external partners and customers to gather feedback, validate enhancements, and identify new opportunities. Ensure all products meet international regulations and security standards (e.g., PCI-DSS, GDPR). Define and track key metrics to assess product success and drive continuous improvement. Leverage data and customer insights to iterate and enhance product features and the overall customer experience. Experience & Qualifications: 7+ years of product management experience with a focus on global payments including real-time payment methods. Proven track record of independently launching and scaling payment products in a fast-paced, global environment. Strong cross-functional collaboration skills, with experience working closely with engineering, risk, fraud, and compliance teams. Solid understanding of international payment trends, economics, regulations, and security standards. Demonstrated ability to use data analytics tools (e.g., SQL, Looker, or similar) to define, track, and interpret product performance metrics. Excellent written and verbal communication skills, able to articulate complex requirements to technical and non-technical stakeholders. Customer-focused mindset with a passion for delivering secure and seamless payment experiences. High integrity and accountability, especially in managing risk and compliance responsibilities. Preferred Qualifications: Experience working with API-driven payment platforms or developer-centric products. Prior product experience at a payment service provider. Familiarity with emerging trends in global payments and new payment technologies. Advanced proficiency with product management and collaboration tools (e.g., JIRA, Confluence, Figma). Consistent with FastSpring's values and applicable law, we provide the following information to promote pay transparency and equity. The base pay range below represents a good faith estimate of the low and high end base pay range for the listed position. This role may be eligible for the corporate bonus plan (or, if a sales role, a commission plan as defined in the sales incentive plan document). In addition, FastSpring provides a variety of benefits to employees. $180,000 - $200,000 USD About the Company: FastSpring is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer. Candidates are considered for employment with FastSpring without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status (specifically status as a disabled veteran, special disabled veteran, Vietnam Era veteran, recently separated veteran, armed forces service medal veteran, or other protected veteran) or other classification protected by applicable federal, state or local law. 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A leading ecommerce platform provider in Ireland is seeking a Senior Product Manager to oversee global payments. The role involves developing strategies focused on local and real-time payment methods, executing a product roadmap, and collaborating with engineering and marketing teams. The ideal candidate has over 7 years of product management experience, especially in global payments, and possesses strong communication skills for diverse stakeholders. #J-18808-Ljbffr
