Company Description Your future, our commitment. There has never been a more exciting time to embark on a career with us. Carton House is the first and only member of the Fairmont Hotel and Resorts brand in Ireland, one of the worlds most storied hotel brands. We invite you to join us in writing the next chapter of the Carton House story. We want to meet people with a passion for service, innovation and going the extra mile for both our guests and colleagues. In doing so, we offer a workplace that puts excellence and innovation at the forefront while championing a diverse and inclusive team. Begin writing your story here… Job Description Key Responsibilities Oversee all front desk operations including guest check‑in and check‑out, reservations, room assignments, and guest inquiries. Lead, train, schedule, and supervise the front office team (including receptionists, concierge, bell staff, and night auditors). Ensure the highest level of guest service is delivered consistently, handling VIPs and special requests professionally. Manage the front office budget, monitor occupancy, revenue, and front office KPIs. Address and resolve guest complaints and issues promptly and effectively. Coordinate with Housekeeping and Maintenance to ensure rooms are ready and guest issues are resolved efficiently. Ensure all front office procedures are in line with company policies and brand standards. Maintain accurate records for billing, guest accounts, and reports for management review. Ensure compliance with health, safety, and security regulations. Foster a positive and motivated team environment to support staff development and high morale. Qualifications Minimum of 2 years' experience in a similar role in a 4‑ or 5‑star property. Diploma or Degree in Hospitality Management or related field (desirable). Strong command of English with excellent communication and interpersonal skills. Previous experience with OPERA and proficiency in MS Office. Strong leadership skills with ability to manage and motivate a team. Exceptional guest service and problem‑solving abilities. Flexibility to work various shifts, including weekends and bank holidays. Additional Information At Carton House, a Fairmont‑Managed Hotel, we put culture at the centre of everything we do. We do this because we believe that happier employees mean a more successful business; because we value all team members of all levels of seniority; because we recognise that it is our people who fuel our long‑term growth and future success. Our people are our lifeblood. Why work for Carton House? To be part of Accor’s large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team‑building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on‑the‑job and through organised training seminars with both internal and external trainers. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Industry Hospitality #J-18808-Ljbffr
Overview A five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House – a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently recruiting for an experienced Spa & Wellness Manager to join our team at Carton House. Responsibilities Establish and maintain the highest standards of etiquette and service in all guest and staff interactions. Execute Spa & Wellness objectives across operations, finance, people management & marketing. Direct and lead the day to day Spa operation ensuring all standards are followed. Train, and manage a team of dedicated spa professionals, fostering accountability and alignment with business goals. Monitor daily activities, address issues promptly, and continuously strive for excellence. Stay updated on spa services, pricing, schedules, specials, and competitor offerings Lead by example, demonstrating proper etiquette and professionalism at all times. Communicate housekeeping and maintenance needs, ensuring prompt action. Support team members in all aspects of the business operation. Ensure team members are familiar with all areas of the Spa & Wellness operation, including product knowledge and retail sales. Assist in the recruitment, development and training of all Spa & Wellness team members. Qualifications Previous leadership experience within the Spa & Wellness field required. Flexibility – this is a full-time role, flexibility and shift work is required. A real understanding of hotel operation. Ability to work on own initiative. Excellent communication skills with excellent spoken & written English. Outgoing, bubbly and confidence in dealing with a range of customers. Previous experience in a similar role in a 5 star resort. A structured and organized approach to work planning. Additional Information Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor’s large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Additional annual leave with long service. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
Overview Payroll Manager role at Fairmont Hotels & Resorts, based at Carton House – a five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House, a storied and dynamic five-star resort destination within the Fairmont portfolio. Job Description We are recruiting an experienced Payroll Manager to join our team at Carton House. The successful candidate will contribute to end-to-end payroll processing and support the payroll function within Finance and HR. Key Responsibilities Assist in the end-to-end payroll processing for bi-weekly and monthly pay runs Verify and reconcile payroll data including timesheets, salary changes, leave, benefit deductions and statutory payments Ensure accurate processing of starters, leavers and changes to employee records Help maintain secure and up-to-date payroll files in compliance with data protection and statutory regulations Assist with monthly, quarterly and annual payroll reporting to Finance and HR departments Support KPI tracking and continuous performance monitoring of the payroll function Keep informed of changes in payroll legislation, tax, PRSI, USC, pension, and BIK regulations Assist in preparing for and responding to internal and external audits Contribute to the creation and ongoing maintenance of SOPs, internal templates, and checklists Participate in payroll projects, including system upgrades, acquisitions, and integrations Qualifications IPASS qualification required (or currently undertaking) Minimum of 2 years’ experience in a payroll supervisory or team lead role 3+ years’ total experience in payroll, ideally in a high-volume environment Experience using Micropay is an advantage Knowledge of Timepoint or similar time and attendance systems desirable Strong proficiency in Microsoft Excel or Google Sheets Proven knowledge of Irish payroll regulations, tax law, and statutory reporting Excellent attention to detail and data accuracy Strong supervisory and people management skills Ability to maintain confidentiality and handle sensitive data with integrity Strong organizational and time management skills with ability to meet strict deadlines Benefits Employee benefit card offering discounted rates in Accor Hotels worldwide Additional annual leave with long service Refer a Friend bonus of €250 Learning and development opportunities Employee Assistance Programme Strong team focus and team atmosphere Meals and uniform are provided Free parking Team-building and social events organized throughout the year Training provided on-the-job and through seminars with internal and external trainers #J-18808-Ljbffr
Company Description A five-star career awaits at Carton House. A five-star career awaits at Carton House. We invite you to begin your next career chapter at Carton House – a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We're currently hiring for a Spa Therapist to join our Spa & Wellness team at Carton House, A Fairmont Managed Hotel. Responsibilities Present a professional appearance and ensure all guests receive a genuine courteous welcome on arrival/departure. Conduct our range of Therapy Treatments to the highest standard in line with company standards. Anticipate guests needs whenever possible in order to enhance quality of service and exceed clients expectations. Represent Carton House's passion for customer service, proactively ensuring each guest has the memorable experience expected at Carton House. Assist in positively promoting service/products within the Resort and maximize every sales opportunity. Be aware of Resort promotions or special activities. Continually aim to improve our guests experience and ensure our highest levels of customer satisfaction. Qualifications Be fully qualified in all beauty and massage treatments (ITEC, CIDESCO, CIBTAC). Have excellent customer service skills. Appreciate the holistic nature of our Spa environment. Be able to work as part of a team. Have excellent communication skills – Fluency in English is essential for this role. Additional Information / Benefits To be part of Accor’s large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Additional annual leave with long service. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organized throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. Seniority level Entry level Employment type Full-time Job function Health Care Provider Industries Hospitality #J-18808-Ljbffr
A five-star career awaits at Carton House! We invite you to begin your next career chapter at Carton House – a storied and dynamic five-star resort destination and the first and only member of the Fairmont Hotel collection in Ireland. Nurturing a working environment built on fairness, inclusivity, and growth for all team members, we deliver the highest standard of service, turning moments into memories for all of our guests. We are currently recruiting for an experienced Spa & Wellness Manager to join our team at Carton House. Job Description Key Responsibilities: Establish and maintain the highest standards of etiquette and service in all guest and staff interactions. Execute Spa & Wellness objectives across operations, finance, people management & marketing. Direct and lead the day to day Spa operation ensuring all standards are followed. Train, and manage a team of dedicated spa professionals, fostering accountability and alignment with business goals. Monitor daily activities, address issues promptly, and continuously strive for excellence. Stay updated on spa services, pricing, schedules, specials, and competitor offerings Lead by example, demonstrating proper etiquette and professionalism at all times. Communicate housekeeping and maintenance needs, ensuring prompt action. Support team members in all aspects of the business operation. Ensure team members are familiar with all areas of the Spa & Wellness operation, including product knowledge and retail sales. Assist in the recruitment, development and training of all Spa & Wellness team members. Qualifications The Successful candidate will have: Previous leadership experience within the Spa & Wellness field required. Flexibility – this is a full-time role, flexibility and shift work is required. A real understanding of hotel operation. Ability to work on own initiative. Excellent communication skills with excellent spoken & written English. Outgoing, bubbly and confidence in dealing with a range of customers. Previous experience in a similar role in a 5 star resort. A structured and organized approach to work planning. Additional Information Why work for Carton House, A Fairmont Managed Hotel? To be part of Accor’s large global hospitality network. Employee benefit card offering discounted rates in Accor Hotels worldwide. Additional annual leave with long service. Refer a Friend bonus of €250. Learning and development opportunities. Employee Assistance Programme. Strong team focus and team atmosphere. Meals and uniform are provided. Free parking. Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme. Training is provided both on-the-job and through organised training seminars with both internal and external trainers. #J-18808-Ljbffr
