Overview You will join our high‑performance team of Business Analysts and act as a senior member providing professional expertise, guidance, and leadership across business analysis activities. In this role, you will work extensively on Microsoft‑based enterprise solutions, including case management systems and Power Platform applications. You will play a key role in shaping end‑to‑end technical requirements, using proven frameworks, tools, and project approaches to ensure successful, on‑time, and on‑budget delivery of technology initiatives. Responsibilities Manage and coordinate multiple phases of technical workstreams within a project and/or several small to medium initiatives of moderate complexity. Lead requirements definition for Microsoft Cloud projects, including MS case management platforms, Power Apps, Power BI dashboards, and Power Platform–based workflow automation. Map end‑to‑end business processes and design solutions that drive process optimisation, user experience improvements, and alignment with enterprise architecture. Gather, analyse, and validate business requirements from diverse stakeholder groups, producing detailed business, functional, and non‑functional requirement specifications. Facilitate workshops and storyboarding sessions to shape user journeys, define system behaviour, and capture enterprise‑grade requirements. Own the user story lifecycle — creation, refinement, acceptance criteria, traceability, and strict stakeholder sign‑off — ensuring complete and accurate requirement coverage. Provide oversight and support to the technical team by applying standards, methodologies, and best practices centred on Microsoft solution delivery. Conduct needs analysis, process/data modelling, logical design, and related documentation, including work with relational databases. Identify, assess, and communicate project risks and mitigation strategies. Define and agree project approaches with stakeholders, creating realistic project plans covering quality, risk, and communication. Track progress against project schedules, proactively managing dependencies, risks, and stakeholder expectations. Support practice development by mentoring colleagues, delivering training, and building competency across business analysis and Microsoft solution delivery. Collaborate with DevOps teams to support requirement traceability, backlog management, and release readiness activities. Qualifications Relevant third level qualification or equivalent work experience Desirable Management qualification or relevant years of experience Additional course or certification in Business Analysis Essential skills Excellent client-facing skills People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions Team work and emotional intelligence Good self-management – continuous performance is both a goal and a mind‑set Has an innovative approach – a bold thinker and doer, matching creativity with vigilance High value on openness and transparency Experience Strong experience in Business Analysis methodologies, with hands‑on delivery experience on Microsoft enterprise software projects (e.g., MS case management systems, Power Apps, Power BI, Power Platform components). Demonstrated experience eliciting and documenting technical requirements for Microsoft‑focused design and build activities. Proven capability in managing user stories, ensuring strict governance around acceptance criteria, stakeholder sign‑off, and traceability. Familiarity with Azure DevOps (or similar tools) for backlog management, sprint planning, and requirement tracking. Ability to ensure project quality by providing expert guidance, designing procedures, and validating deliverables. Experience applying problem‑solving methodologies to diagnose and resolve complex operational or technical issues. Proven ability to provide technical guidance and coaching to junior colleagues. Highly proficient in MS Excel, PowerPoint, Word, and ideally Power BI. Experience using project control tools for planning, scheduling, reporting, and project tracking. Benefits At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes. We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us. Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more! Always working as one team, our people are not afraid to think big and question the status quo. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. #J-18808-Ljbffr
Expleo is seeking a Senior Business Analyst in Dublin to define and document complex business requirements for technology-driven initiatives. The role involves close collaboration with cross-functional teams to translate business needs into actionable user stories and solution recommendations. The ideal candidate has 5–6 years of business analysis experience, strong analytical and communication skills, and is proficient in Agile methodologies. Expleo offers competitive salary and extensive benefits including medical insurance and training opportunities. #J-18808-Ljbffr
Overview You will direct and manage the full project-life cycle and set standards for assignments and applications. You will be responsible for the delivery of the defined work packages to the client, provide effective management to teams and give guidance to key business users. Responsibilities Develop strategies and directs teams with diverse scope Ensure that project deliverables are completed within agreed cost, timescale and resource budgets, are signed off Use project planning tools and participate in the identification of and planning for future resource needs. Responsible for overall test plan design and processes, applying, articulating and constructing business specific end to end scenarios, define standards for development of test scripts, deployment and reuse. Specify the test environment for whole life-cycle testing and ensure it reflects business requirements for execution Consult with key business stakeholders to ensure application design is optimised for testability Allocate and co-ordinate test schedules, work and resource plans; managing progress of all activities against the plan, managing own deliverables and that of others to meet delivery deadlines Provide quality assurance evaluation estimates on various projects, including the ability to execute vision, goals and direction of a team/teams. Diagnose problems and probes underlying issues to generate multiple potential solutions. Can proactively anticipate and prevent problems, facilitate buy-in and guides implementation of corrective and/or preventive actions for complex issues Creates quality assurance procedures and user instructions to ensure a reusable process and tools approach Define and implement quality process improvements and metrics focused on defect prevention. Advise on risk assessment and risk management strategies for projects or release level Input into proof of concept exercises and assist sales with pre-sales collateral Qualifications Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience ISTQB Advanced advantageous Additional course or certification in Quality Assurance Project Management qualification Essential skills Proven senior‑level QA leadership on Workday implementations Hands‑on knowledge of Workday configuration and architecture to support risk‑based testing Demonstrated experience testing Workday integrationswith end‑to‑end data validation Expertise in defining and executing Workday‑specific test strategies, including SIT, UAT, regression, security, and data migration testing Track record of building and leading Workday QA teams, upskilling testers and establishing Workday QA best practices Strong collaboration with Workday Functional, Integration, and Client stakeholders to align quality outcomes with business objectives Experience in defect governance and quality reporting within Workday programmes, including root‑cause analysis and executive reporting Experience introducing QA tools, automation approaches, or process improvements suited to Workday’s configuration‑driven model Experience Excellent client-facing skills People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions Team work and emotional intelligence Good self-management – continuous performance is both a goal and a mind‑set Has an innovative approach – a bold thinker and doer, matching creativity with vigilance High value on openness and transparency Excellent communication and presentations skills Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation. Benefits At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes. We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us. Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more! Always working as one team, our people are not afraid to think big and question the status quo. "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies. #J-18808-Ljbffr
Overview You will work independently, taking full responsibility for a certain area within Project Management, coordinating project activities to ensure all project phases are documented appropriately. You will proactively compile project status reports, coordinate project schedules, manage project documentation and meetings, and identify and resolve problems working collaboratively with the project. This is a hybrid role. Responsibilities Be able to work on projects of moderate scope and some complex assignments Apply standards and methodologies, provide expertise and support on use of methods and tools Identify and assess risks to the success of the project. Agree on the project approach with stakeholders, and prepare realistic plans (including quality, risk and communications plans) Track activities against the project schedule, manage stakeholder involvement as appropriate Build reporting/status updates, agenda, stakeholder and owner meetings Assist in the evaluation of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifying potential benefits and available options for consideration. Maintain project documents, plans and other information in the project repository ensuring easy access and usability by the project team, follows up on tasks where appropriate. Create PowerPoint and Visio documentation for the project team to facilitate understanding of complex project issues as well as to document process flows. Co-ordinate project resource changes, including space, equipment, and update of project documentation (team lists, organisation charts, etc.). Schedule project meetings, coordinating attendance and documents meeting notes and activities. Work on projects using available frameworks and tools and establish plans for projects with on-time and on-budget project goals. Support seniors in providing project oversight, tracking risks, assumptions, issues and judgements. Ensures projects are formally closed and, where appropriate, subsequently reviewed, and that lessons learned are recorded. Qualifications Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience Desirable: Additional course or certification in Project Management Certified functional consultant in any one specific domain Essential skills High emotional intelligence and excellent people management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions Places a high value on openness and transparency, and can work collaboratively in a team Good self-management – continuous performance is both a goal and a mindset Has an innovative approach and mindset – a bold thinker and doer, matching creativity with vigilance Good problem-solving skills - be able to propose value-added options and solutions for approaching and resolving issues Experience Experience and knowledge in project management methodologies with a good understanding of the project management lifecycle A strong awareness of new and emerging technologies and developments Knowledge of open source project management tools Basic experience in scheduling and database analysis, dashboard creation, and reporting Advanced knowledge in Microsoft tools, including Excel, PowerPoint, Visio and Word with experience in version control concepts Has good applications/technology knowledge, building on specialist domain knowledge and has practical experience of tools and frameworks required to deliver results A proven record in analysing data and effectively presenting to clients to support proposed solutions, able to question client hypotheses and solutions with robust data Benefits At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes. We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us. Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more! Always working as one team, our people are not afraid to think big and question the status quo. “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CVs and will consider your application in line with the values, requirements and role competencies. #J-18808-Ljbffr
Overview As a Senior Business Analyst, you will play a key role in defining, analysing, and documenting complex business requirements across technology‑driven initiatives. Working closely with cross‑functional teams, you will translate business needs into clear user stories, data mappings, and actionable solution recommendations. This role demands strong analytical capability, confident stakeholder engagement, and the ability to operate independently in fast‑paced, Agile‑focused environments. This role is fully onsite in Dublin. Responsibilities Elicit, analyse, and document detailed business requirements, identifying business needs and recommending effective solutions. Create accurate data mapping from source to target systems to support integration, migration, and system design activities. Evaluate requirements for compatibility with existing system functionality and define user stories with clear acceptance criteria. Break down complex issues into structured, actionable steps for delivery teams. Assess downstream and post‑production impacts of delivered requirements and identify any implications for stakeholders. Manage and coordinate stakeholder involvement throughout the project lifecycle, ensuring clarity and alignment. Support solution validation activities, ensuring delivered functionality meets documented business objectives. Work collaboratively within Agile teams, contributing to refinement sessions, sprint planning, and delivery activities. Provide subject‑matter expertise to development, QA, and product teams to ensure a shared understanding of requirements. Essential skills Familiarity with payment industry standards and experience with authorisation and/or clearing systems. Knowledge of the financial services or payments domain, including transaction processing, transaction pricing, and scheme fee structures. Strong experience working within Agile methodologies (ideally SAFe), including hands‑on use of tools such as JIRA for features, user stories, and acceptance criteria. 5–6 years of business analysis experience with the ability to translate complex problems into structured solutions. Excellent communication skills, with the ability to engage effectively with stakeholders, SMEs, developers, and testers. Proven ability to work independently, adapt to shifting priorities, and drive clarity in ambiguous situations. Strong analytical mindset with the ability to assess impacts, identify risks, and manage dependencies. Proficiency in Microsoft Office, including creation of BRDs, solution scopes, process documentation, and data‑driven artefacts. Ability to thrive in dynamic project environments and work effectively across cross‑functional teams. Desired skills Experience in transaction workflow modelling and supporting software development processes. SQL scripting capabilities to support analysis, data validation, or investigation. Strong problem‑solving skills with a proactive approach to learning new technologies and business domains. Ability to interpret complex data sets and communicate insights clearly to technical and non‑technical stakeholders. Experience Demonstrated experience producing high‑quality business requirements, user stories, process flows, data mappings, and related documentation. Experience collaborating with engineering, QA, and product teams across full delivery lifecycles. Prior involvement in data‑driven or transaction‑heavy environments is advantageous. Track record of contributing effectively within Agile delivery teams, including refinement, estimation, and solution validation. Experience assessing impacts across business processes and ensuring alignment with organisational objectives. Benefits At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes. We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us. Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more! Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. #J-18808-Ljbffr
Overview As Product Owner you will work within the Agile framework focused on the end to end creation of best in class experiences for our customers. You will identify customer needs, define business requirements and work with local and group scrum teams to prioritise work. You will be responsible for prioritising the backlog to generate the most value for the business. This is a pivotal role within the Digital team to deliver on our digital transformation. This role is 5-days per week onsite Responsibilities Act as subject matter expert in the digital channel with focus on larger transformation projects Define product vision, road‑map and growth opportunities as appropriate Provide vision and direction to the Agile development team and stakeholders throughout projects, day to day tasks and gather business requirements and write user stories Ensure the team always has an adequate amount of tasks to work on Assess value and prioritise user stories/epics to ensure that work focuses on those with maximum value that are aligned with the business strategy and product goals Work closely with Product teams to create and maintain a product backlog according to business value and ROI Work closely with UX to define optimal user experience for features as needed Support the scrum lead with business readiness and deployment activities Lead and manage virtual teams to drive delivery - Digital Partner, IT, Operations, Consumer & Customer Management Effectively share information and project progress to business owners & key stakeholders and buffer team from potential distractions Engage business in sprint reviews and business acceptance Participate in agile daily stand‑ups, sprint planning meetings, demos and retrospectives Mitigate impediments that may impact successful team completion of release/sprint goals. Essential skills Experience with Jira or similar Agile backlog management tool preferred, but not required Experience Experience working on Payments / Point of Sale projects Experience in managing delivery through agile teams and methodologies Expertise in various business analysis methodologies, including data analysis, use case development, story writing, and user acceptance testing and product documentation Experience in user story and acceptance criteria creation, coaching and review Strong analytical skills with the ability to understand complex customer needs and translate them into stories with actionable acceptance criteria Excellent communication and interpersonal skills that support collaboration across a diverse range of people Proficient in MS Word, Excel and PowerPoint or equivalent Benefits At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes. We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us. Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Always working as one team, our people are not afraid to think big and question the status quo. "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". #J-18808-Ljbffr
Expleo is looking for a senior QA leader in Dublin, Ireland, to manage Workday implementations and drive quality assurance across projects. The role includes direct management of project life cycles, ensuring deliverables meet client standards, and collaborating with diverse teams. Ideal candidates will have a Bachelor’s degree in a related field and significant experience in Workday testing. Expleo offers competitive salary and comprehensive benefits including medical and dental insurance, training opportunities, and an inclusive work environment. #J-18808-Ljbffr
Overview Expleo is recruiting a Senior Business Analyst to support a major Payroll Transformation programme. This role is suited to someone with direct experience capturing and defining payroll requirements and supporting the implementation of a new payroll platform alongside a new payroll provider. You will work closely with global and local payroll teams, vendors, and technical delivery partners to ensure requirements are well defined, processes are clearly mapped, and the solution meets business and compliance needs. This role reports into the Lead Business Analyst. Responsibilities Capture, analyse, and document end‑to‑end payroll requirements, including statutory, regulatory, functional, operational, and integration needs. Develop detailed as‑is and to‑be payroll process maps, identifying gaps, risks, and improvement opportunities. Support the implementation of a new payroll platform and provider, producing requirements, data definitions, validation rules, and acceptance criteria. Facilitate workshops and discussions with payroll SMEs, finance teams, and in‑market stakeholders. Ensure payroll requirements are traceable through design, configuration, testing, and deployment. Collaborate with the vendor/provider during configuration reviews, functional design walkthroughs, and solution validation. Support payroll data migration activities, including mapping, transformation requirements, and reconciliation needs. Prepare and maintain high‑quality analysis artefacts including process flows, user stories, test scenarios, and documentation. Identify and elevate risks and dependencies associated with payroll timelines, compliance, or solution design. Qualifications Essential: Relevant third level qualification or equivalent work experience Additional course or certification in Business Analysis Desirable: Project Management qualification Management qualification or relevant years of experience Essential skills Strong capability in requirements engineering, process analysis, and documentation. Understanding of end‑to‑end payroll processes, compliance requirements, and payroll operating models. Ability to run workshops and engage with global and local payroll SMEs. Excellent problem‑solving, analytical, and communication skills. Ability to work effectively within a complex, multi‑market programme environment. Detail‑oriented with strong organisational discipline. Experience Direct experience capturing and defining payroll requirements for a payroll transformation or system implementation. Hands‑on involvement in implementing a new payroll platform and onboarding a new payroll provider (e.g., ADP, SD Worx, Ceridian, NGA/Alight, Workday Payroll). Experience producing payroll process maps, data requirements, and acceptance criteria. Previous experience supporting payroll UAT, data migration, reconciliation, or cutover activities is advantageous. Experience working in global or multi‑country payroll environments is highly desirable. Benefits At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes. We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us. Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more! Always working as one team, our people are not afraid to think big and question the status quo. “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. #J-18808-Ljbffr
Expleo is seeking a Senior Business Analyst in Dublin to support a global HR Transformation programme. The role involves documenting HR requirements, leading process mapping, and facilitating workshops with stakeholders. Candidates should have a relevant third-level qualification, strong business analysis skills, and experience in HR transformations or Learning platform implementations. The position offers competitive benefits, including medical insurance and a supportive work culture focused on individual growth. #J-18808-Ljbffr
Expleo is seeking a Product Owner in Dublin to work within an Agile framework focused on delivering exceptional experiences for customers. You will lead the development team, defining the product vision and maintaining a product backlog to align with business goals. Key responsibilities include engaging stakeholders, facilitating sprint planning, and ensuring efficient project delivery. The role offers a collaborative work environment, competitive salary, and attractive benefits, aiming for a healthy work-life balance. #J-18808-Ljbffr
