"We're not in the shipping business; we’re in the information business" -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Globally unified systems Job Description Major Duties and Responsibilities: Strengthen relationships with existing house accounts. Penetrate organizational structure for house accounts and develop relationships at all levels beyond main point of contact. Understand customers' business and strategy and our role with the customer. Ensure customer satisfaction and follow up. Communicate service issues to Department Managers/Supervisors. Action items lists maintained and updated weekly for follow up items. Identify opportunities and grow business from existing house accounts. 10 calls per week. Preliminary schedule due by Monday afternoon. Mondays & Fridays are for setup and follow up. Tuesday-Thursday are for calls. Assist with collections when needed. Manage client profiles - separated out by location. Build territory maps showing number of accounts located in each city – update monthly Teamsell input & management for significant calls. Fluent in EI systems and demos in order to provide technical updated to LAM accounts Involve sales and operations at appropriate times. Share weekly schedule with all Departments to help coordinate and participate in joint account visits. Turn major business opportunities and proposals over to Sales and operational issues to Ops. Management of Business Reviews – goal is to have a minimum of one per account per year Continually seek improvement in procedures and services to create more efficient and cost effective operations. Assume lead responsibility for the efficient delivery of all local (branch) services. Assist, and if needed, spearhead problem resolution for issues outside of local branch. Insure that a functioning and agreed upon invoicing - payment process is in place. Meet with the local customer to maintain customer information and satisfaction. Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business! Qualifications Requirements- Skills, Education, Experience: 5 Years Account Management Experience Minimum two years Expeditors/industry experience. Ability to create/write customer requirements clearly for use by other Expeditor employees. Knowledge of required Expeditors operating systems as well PC skills including word processing. Demonstrated customer service skills and proven interpersonal skills. Level one Account Management certification. #J-18808-Ljbffr
Expeditors is seeking an experienced Account Manager in Fingal, County Dublin to strengthen relationships with existing clients and manage account satisfaction. The ideal candidate will have at least 5 years of account management experience and 2 years within the logistics industry. Responsibilities include customer communications, managing client profiles, and ensuring a high level of service. A strong technical background and level one account management certification are required. Join Expeditors for a rewarding career in logistics! #J-18808-Ljbffr
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Globally unified systems Job Description Scope of Position: To coordinate the clearance of freight documentation through the relevant customs authorities. Working with our customers to guide and advise on customs regulation requirements both in the origin and destination countries. **Shift patterns may apply for this role** Major Duties and Responsibilities: Coordinate the process customs clearance documentation for our customer base Deal with the customs authority on a daily basis. Deliver an excellent customer service to all customers. Be the specialist for all customs compliance issues. Assist in resolving all issues with the customer. Assist in the review of all policies, procedures and controls put in place. Ensure the relevant regulations are in place for all customers/business. Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement of compliance and installs control. Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout the region and exchange best practices. Work on assigned key account customers to ensure their needs are met Continue to develop knowledge on customs requirements, ensuring new regulations are understood and implemented where required Ensure Duty/VAT is processed correctly & collected as required Ensure any queries/refunds are followed up and resolved immediately Review, update & Retain all DLSOP’s. Ensure they remain updated and implemented efficiently. Assist Sales & Account Management with cost saving solutions & options. Complete daily, weekly audits on theall enteries Ensure you keep up to date on the latest Customs Regulations updates & changes. Develop and issue the training of new staff within the dept. Update all current staff with changes & updates. Qualifications Experience and Education: 1 - 2 years experience within the Customs Industry Excellent knowledge of Irish customs procedures & systems Effective interpersonal skills. Ability to relate to customers and internal employees at all levels Previous experience with Word, Excel, Windows, Email, various PC based software #J-18808-Ljbffr
A global logistics company is seeking an Air Export Agent in County Cork, Ireland. The candidate will process export shipments and ensure timely documentation while communicating with customers and vendors. Candidates should have 3-5 years of air freight experience, possess strong organizational skills, and be proficient in Outlook and Excel. The role requires effective interpersonal communication and a commitment to maintaining compliance standards. The position also provides opportunities for professional development and excellent benefits. #J-18808-Ljbffr
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission: We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Air Export Agent will serve in an operations capacity, responsible for processing export shipments including accompanying export documentation. Major duties and responsibilities to include but not limited to: Track and Trace shipments. Prepare, handle, and process shipment documentation- including house and master air waybills, commercial documents, and customs/regulatory documents. Accurate and timely data entry into our operating system. Dispatch freight. Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and person to person. Monitor reports. Accurate and timely client billing. Contribute to maintaining strong service provider relationships- airlines, trucking companies, and others. Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements. Meet key performance indicators to support department, branch, product, and company goals. Desire to understand overall department process flow and constantly seek opportunities for improved efficiency. Training and Development - must obtain required 52 hours of annual training. (company provided) Qualifications 3 - 5 Years Air Freight Experience - preferably Air Exports Effective interpersonal skills - including the ability to listen, comprehend and to communicate clearly and concisely both verbally and in writing. Strong organizational and prioritization skills are critical. Must have the ability to work independently and in a team environment. Proficient computer skills - Outlook, Excel, Word, PowerPoint Proven background for excellent attendance. Additional Information Expeditors offers excellent benefits. #J-18808-Ljbffr
A global logistics provider is seeking a Customs Specialist in Dublin to coordinate customs clearance documentation and ensure compliance with Irish regulations. The ideal candidate will have 1-2 years of experience in the Customs industry and excellent knowledge of customs procedures. Responsibilities include delivering top-notch customer service, assisting with compliance issues, and training new staff. Join a friendly team in a supportive environment focused on innovation and customer service. #J-18808-Ljbffr
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Transcon files and reporting Ensure accurate and timely client and vendor billing Ensure delivery of freight and timely clearance when applicable Interact with customers in arranging their shipments to meet customers service standards Contribute and maintain good relationships with suppliers Meet compliance at all times? Network communications, timely responses to emails and requests Meet KPI standards in accordance with Company policy Understand customers procedures and maintain updated internal DLSOPs Qualifications 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro‑active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Fluent in English Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus #J-18808-Ljbffr
A global logistics company in Fingal is seeking a Customs Coordinator to manage customs clearance documentation and provide exceptional customer service. The ideal candidate will have 1-2 years of experience in the Customs industry, excellent knowledge of Irish customs procedures, and strong interpersonal skills. Responsibilities include coordinating clearance processes, ensuring compliance, and training new staff in customs regulations. This role promises a dynamic work environment where you can contribute to efficiency and compliance within the logistics sector. #J-18808-Ljbffr
A global logistics company is seeking an individual to ensure timely freight process flow and accurate billing while maintaining client relationships. The role requires good organizational skills and effective interpersonal communication. Ideal candidates will have 6 months to 1 year of relevant experience, good computer skills in Excel and Word, and fluency in English. Join to be part of a company that promotes from within and offers excellent benefits including paid vacation, health plans, and growth opportunities. #J-18808-Ljbffr
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Scope of Position To coordinate the clearance of freight documentation through the relevant customs authorities. Working with our customers to guide and advise on customs regulation requirements both in the origin and destination countries. Shift patterns may apply for this role. Major Duties and Responsibilities Coordinate the process customs clearance documentation for our customer base Deal with the customs authority on a daily basis. Deliver an excellent customer service to all customers. Be the specialist for all customs compliance issues. Assist in resolving all issues with the customer. Assist in the review of all policies, procedures and controls put in place. Ensure the relevant regulations are in place for all customers/business. Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement of compliance and installs control. Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout the region and exchange best practices. Work on assigned key account customers to ensure their needs are met Continue to develop knowledge on customs requirements, ensuring new regulations are understood and implemented where required Ensure Duty/VAT is processed correctly & collected as required Ensure any queries/refunds are followed up and resolved immediately Review, update & Retain all DLSOP’s. Ensure they remain updated and implemented efficiently. Assist Sales & Account Management with cost saving solutions & options. Complete daily, weekly audits on the all enteries Ensure you keep up to date on the latest Customs Regulations updates & changes. Develop and issue the training of new staff within the dept. Update all current staff with changes & updates. Qualifications Experience and Education 1 - 2 years experience within the Customs Industry Excellent knowledge of Irish customs procedures & systems Effective interpersonal skills. Ability to relate to customers and internal employees at all levels Previous experience with Word, Excel, Windows, Email, various PC based software #J-18808-Ljbffr
