Accounts Receivable & Collections Specialist Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to delivering next‑generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start‑ups to established pharmaceutical companies. Our products and solutions help bring innovative therapies to market and support the patients who depend on them. Join us! Job Description The AR & Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency. The role includes payment posting, preparation and maintenance of collections analysis. This position reports to the Accounts Receivable Collections Manager. Essential Duties and Responsibilities Review and manage assigned accounts and all applicable collection reports. Resolve client billing problems and reduce accounts receivable delinquency, applying good customer service in a timely manner. Identify issues attributing to account delinquency and discuss them with management. Provide timely follow‑up on payment arrangements. Provide statement and past‑due invoice copies to clients to encourage payment. Ensure client contact information remains accurate in D365. Apply customer payments daily. Monitor and adjust related information in D365 to ensure accurate revenue reporting and billing. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned. Job Expectations Travel: not necessary. Hours: 40 hours per week, 5 days per week. Qualifications Minimum Knowledge, Skills and Abilities Education: Accounting or Finance Associate Degree or equivalent. Experience: 3–7 years in a finance or accounting department. Familiar with revenue recognition concepts. Excellent oral and written communication skills. Team player. Technology: Proficient in Excel, Word, Outlook. Hands‑on knowledge of accounting software. Preferred Qualifications Education: Bachelor’s Degree in Accounting or Finance. Technology: Prior experience with D365. Our Cultural Beliefs Patient Minded – I act with the patient’s best interest in mind. Client Delight – I own every client experience and its impact on results. Take Action – I am empowered and hold myself accountable. Embrace Diversity – I create an environment of awareness and respect. Grow Talent – I own my development and invest in the development of others. Win Together – I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters – I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate – I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market. Recruitment fraud is a sophisticated scam. EVERSANA does not require personal information or payment during the employment process. We respect the personal rights of all candidates. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer. Follow us on LinkedIn | Twitter #J-18808-Ljbffr
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next‑generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Join us! Job Overview Medical Information is a critically important customer‑facing function that supports the safe and effective use of pharmaceutical, biopharmaceutical, medical device and digital therapeutic products by providing timely, scientifically balanced, evidence‑based, non‑promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers and payers. This position is responsible for medical content development‑related client engagements. Key Responsibilities Support Manager, Medical Content Development on content‑development‑related engagements for integrated and complete commercialization deals and for clients who require medical information or medical affairs consulting services. Write and create medical and scientific content for Medical Affairs, Medical Information and Medical Communications, including Scientific Response Documents (SRD), Frequently Asked Question (FAQ) documents, slide sets, abstracts, posters, education and training materials, and other client deliverables. Drive the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical, legal and regulatory (MLR) review meetings. Work with EVERSANA and/or client‑provided document management technology platforms (e.g., Veeva PromoMats / MedComms) as content owner when appropriate, uploading documents and providing reference anchoring and annotations. Perform scientific data fact‑checking for documents in support of medical reviewers participating in MLR teams. Collaborate with Manager, Medical Content Development on strategy, tactical execution and communication approaches for assigned projects. Participate in key client meetings as assigned. Support preparation of thought‑leadership articles, newsletters, publications, congress presentations, slides and blogs related to medical content services. Maintain and update SOPs, checklists, templates, style guides and guidance documents as necessary. Mentor and coach team members; support hiring and onboarding as needed. Stay knowledgeable of industry best practices and support leadership in evaluating and implementing new technologies and procedures to improve operational efficiency and material quality. Work collaboratively with other medical writers and creative teams across EVERSANA. Perform all other duties as assigned. Qualifications Doctorate or Master of Science (MSc) in Life Sciences, healthcare or equivalent. Minimum of 2 years of experience in the pharmaceutical industry or as a Medical Information / Medical Communications service provider. Experience developing global medical information materials (e.g., SRDs, FAQs, custom response documents). Exceptional written, oral, interpersonal and presentation skills, with the ability to interpret and summarize complex results. Ability to interface effectively with all levels of management and staff, succeeding in a matrix team setting while meeting or exceeding timelines. Proficient editing skills and expertise in Microsoft Office, Acrobat and related applications. Experience conducting literature searches and working with tools such as PubMed, Ovid and Embase. Experience with reference management and citation software (EndNote, Mendeley, Citavi, etc.). Strong understanding of regulatory requirements and best practices for Medical Information, Medical Affairs and promotional/non‑promotional material review. Excellent project management skills and a proven track record of being results‑driven. Ability to conceptualize, design and deliver best‑in‑class solutions. Preferred Qualifications Pharm.D., Pharm.M, or a degree in Medicine or PhD is preferred; a relevant bachelor’s degree in Life Science is also considered. Experience in Medical Information, Medical Communications, Medical Writing or Medical Affairs, especially developing medical content for new product launches and ongoing materials across multiple therapeutic areas. Ability to develop and articulate ideas that create understanding and motivate others. High proficiency in English (written and verbal) and at least one other European language at Common European Framework level B2, C1 or C2. Additional Information Travel: up to approximately 10‑15% business travel. Hours: Full‑time with flexible scheduling as required by clients and management. Client Delight: Own every client experience and its impact on results. Take Action: Empowered to hold yourself accountable. Embrace Diversity: Create an environment of awareness and respect. Grow Talent: Own development and invest in the development of others. Equal Opportunity Statement From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer; all employees have different strengths, experiences and backgrounds and share a passion for improving the lives of patients and leading innovation within the healthcare industry. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. #J-18808-Ljbffr
Head of Systems Implementation – Pricing & Market Access (NAVLIN) At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. Job Description This is an exciting role with significant growth potential to help lead all NAVLIN Market Access & Pricing Systems Implementation Services practice in an integrated delivery model to meet strategic customer needs. The person in this role is proficient working across pricing software, price and access data & analytics, and systems implementation consulting services to lead creation and delivery of innovative offerings that meet complex and varied customer needs. Collaborate with customers in defining and understanding price and access challenges and solutions, needs, and outcomes, and then working to achieve the desired results Work with the price and access solution software and data product teams in adapting their products to new and emerging needs coming from customers and the consulting leader and dramatically improve the quality and reduce the cost of generating price and access insights Lead solution and consulting projects to assist clients in optimizing their price and access decisions and insights and tracking the price and access landscape Engage with and lead global teams and resources across Europe, US, India and Asia to develop their knowledge of the price and access market and the solutions it needs Plan & deliver on profit/loss, revenue and practice growth targets for the NALVIN Price & Access Systems Implementation practice Be able to assist in selling, planning, organizes and lead various projects, programs and services both internally and externally related to pricing and market access Collaborate with other senior management to develop an innovative view of where price and access system implementation is going and how to work changes in regulatory landscape, new technologies like artificial intelligence, machine learning, predictive pricing and access, and other factors to create new models for market engagement and delivery Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. Qualifications Bachelor’s degree is required Significant (5-10+) years of experience in price and access with a major systems implementation consulting firm like Accenture, PWC, etc. Skilled at Excel, PowerPoint & Word. Experience leading implementing life Sciences price & access software like NAVLIN Software, ModelN, Access Infinity, Pricia, Inpharmation, etc. #J-18808-Ljbffr
