Job Description THE POSITION: Reporting to the Director, Digital Marketing the Lead Conversion Manager will be responsible for converting inbound leads into secured meetings, securing outbound meetings from marketing engagement, and generating new business for EVERSANA’s array of commercialization services, including our marketing ecosystem events and publishing platforms. Successful candidates will have a collaborative attitude, diligence for outreach and reporting, motivation to secure and engage new prospective clients, and ability to partner with Business Development and Marketing teams and subject matter experts along the way. This role serves as the front line for inbound lead engagement, acting as a critical connection point between marketing and business development. This individual will own the end-to-end inbound lead journey, including initial engagement, qualification, and coordination with Business Development and subject matter experts. In addition to managing inbound lead flow and conversion, this role will be responsible for optimizing conversion processes, improving speed-to-lead and first-touch experience, and providing actionable insights on buyer behavior, messaging resonance, and conversion drivers to inform marketing strategy. Working hours: US hours EST. Working day starts at 2pm CET Mon-Fri. This individual will maintain a current prospect list and consistently find new relevant prospects using technologies including but not limited to: ZoomInfo Excel DocuSign Success will be defined by new meetings generated for senior leadership to support the strategic growth of the company. This individual will have a high degree of collaboration with colleagues across the globe in various positions of leadership. This role has excellent exposure within a matrix organization and opportunity for growth. Successful candidates will bring a balance of commercial acumen, strong communication skills, and a desire to continuously improve how marketing leads are converted into opportunities. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reach, educate, and influence existing or prospective clients to consider engaging EVERSANA’s global commercialization services Serve as the first point of engagement for inbound marketing leads, ensuring timely, relevant, and high-quality follow-up that reflects EVERSANA’s value proposition Secure (and attend as needed) meetings for EVERSANA’s service lines by leading outreach strategies via written and verbal communication grounded in strategic messaging, targeting and segmentation exercises Qualify inbound leads and assess opportunity potential, aligning prospects to the appropriate stakeholders, offerings, and next steps Manage marketing campaign-specific outbound activities, including cold calls and emails, with contacts at large, mid and emerging pharmaceutical companies Maintain awareness of industry trends and connect to EVERSANA’s value prop to drive interest among buyers Conduct ongoing research and participation in internal training to continuously deepen understanding of customer needs, market dynamics, and EVERSANA offerings Ensure all inbound and outbound leads are properly tracked, followed up on, and progressed through the funnel in a timely manner Develop and report monthly and weekly dashboard slides representative of all inbound and outbound leads for Commercial meetings Partner closely with marketing and commercial teams to provide feedback on lead quality, messaging effectiveness, and conversion performance, helping to continuously optimize the inbound engine Writing relevant and captivating emails that open conversations with prospects Demonstrating a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. All other duties as assigned Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Experience and/or Training (6-8 years in business development, inside sales, demand generation, or a related commercial role) Licenses/Certificates (N/A) Technology/Equipment (Microsoft Office suite, Salesforce.com, ZoomInfo, Apollo, LinkedIn Sales Navigator, AI-enterprise tools like Microsoft Co-Pilot or Gemini Enterprise) PREFERRED QUALIFICATIONS: Experience and/or Training (2 years of demonstrated success generating new business meetings) Licenses/Certificates (N/A) EXPECTIONS OF THE JOB: Travel (5%) Working hours: US hours EST. Working day starts at 2pm CET Mon-Fri. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. #J-18808-Ljbffr
EVERSANA is seeking a Lead Conversion Manager in Dublin, Ireland. This role is responsible for converting inbound leads into meetings, engaging clients, and generating new business for EVERSANA’s commercialization services. The ideal candidate will have 6-8 years in business development, strong communication skills, and be well-versed in using tools like Salesforce and ZoomInfo. The position requires collaboration with marketing and will maintain a current prospect list to support the strategic growth of the company. #J-18808-Ljbffr
Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical, biopharmaceutical, medical device, and digital therapeutic products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. An important aspect of medical information is developing, managing, and providing impactful medical response documents. This position is responsible for medical content development-related client engagements. This role requires medical information and medical content experience and knowledge, including excellent communication skills (both verbal and written). The role is home office based, (full-time position), and the eligible candidates must hold a valid work permit in the European Union or the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES Plays an essential role supporting Manager, Medical Content Development on content development-related engagements for integrated and complete commercialization deals as well as for clients who require medical information or medical affairs consulting services outside of EVERSANA’s complete commercialization partnerships. Writes and creates medical and scientific content related to Medical Affairs, Medical Information and Medical Communications including, but not limited to, Scientific Response Documents (SRD), Frequently Asked Question (FAQ) documents, Slide Sets, Abstracts, Posters, Education and Training materials, and others for potential clients. Drives the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical, legal, regulatory (MLR) review meetings. Works with EVERSANA and/or client-provided document management technology platforms (i.e., Veeva PromoMats / MedComms, etc.) as content owner when appropriate, uploading documents, providing reference anchoring and annotations as required. May be called up to perform scientific data fact checking for documents in support of medical reviewers participating in MLR teams. Collaborates with Manager, Medical Content Development and contributes to discussions on strategy, tactical execution and communication approaches for assigned projects. Participates in key client meetings as assigned. Supports preparation of thought leadership articles, newsletter, publications, congress presentations, slides, and blogs related to the medical content services and practices. Supports creating/updating the SOPs, checklists, templates, style guides, and guidance documents as necessary. Mentoring and coaching team members. Support hiring and onboarding as necessary. Stays knowledgeable of industry best practices and supports leadership team in evaluating and implementing new technologies and procedures to improve operational efficiency and quality of materials developed. Works collaboratively with other medical writers and creative teams across EVERSANA. All other duties as assigned EXPECTATIONS OF THE JOB Responsible to identify, deploy, oversees, mentor direct reports and consultants supporting various clients Responsible to work collaboratively with EVERSANA medical information and medical affairs team and take direction and feedback from management and clients Responsible to ensure management and compliance with industry standards and codes of practice Able to work independently to develop high-quality, scientifically accurate, strategically aligned, ethical, and compliant medical content Responsible to proactively flag and manage any quality issues, and ensure timely corrective and preventive actions Travel – This position may require business travel and will need to be able to travel up to approximately 10-15%. Hours – Able to work full time and be flexible with work scheduling as required by clients and management. QUALIFICATIONS MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Education: Doctorate or Master of Science (MSc) degree in Life Sciences or healthcare or equivalent. Experience and/or Training: A minimum of 2-year(s) experience in pharmaceutical industry or Medical Information / Medical Communications service provider. Experience developing global medical information materials, e.g., scientific response documents (SRDs), frequently asked questions (FAQs), custom response documents (CRDs), etc. Exceptional written, oral, interpersonal, and presentation skills including the ability to independently interpret and summarize complex results. Ability to establish credibility with a variety of audiences; especially with clients Ability to effectively interface with all levels of management and staff and to succeed in a matrix team setting while meeting or exceeding timelines. Proficient editing skills along with expertise in Microsoft Office, Acrobat and other applications. Experience conducting literature searches and working with tools such as PubMed, Ovid, Embase, etc. Experience working with reference management and citation software (e.g., EndNote, Mendeley, Citavi, etc.) Strong understanding of regulatory requirements and best practices in relationship to Medical Information, Medical Affairs and promotional and non-promotional materials review Excellent project management skills and proven track record of being results driven Ability to conceptualize, design and deliver best in class solutions. PREFERRED QUALIFICATIONS: Education: A Pharm.D. or Pharm.M or a Degree in Medicine or PhD is preferred. Relevant bachelor’s degree in a Life Science also considered. Experience: Medical Information, Medical Communications, Medical Writing, Medical Affairs; experience developing medical content, especially Medical Information materials, for both new product launches and for updating and managing current materials; experience working across multiple therapeutic areas. Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate. Highly fluent in English, both written and verbal, plus one or more other European language to the Common European Framework level B2, C1 or C2. Analytical Thinking / Critical Thinking: Ability to analyze, digest, and interpret complex scientific information and data Project Management: Ability to develop project plans and execute on the project plan, both works individually and working with client(s), other medical content development team members, and medical information contact center team and leadership team. Results Driven: Proven track record of executing and delivering results. Innovator: Transforms creative ideas into original solutions that positively impact client delight and company’s performance. Highly Principled: Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. EEO STATEMENT From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. #J-18808-Ljbffr
EVERSANA in Dublin, Ireland is seeking a full-time Medical Information role focused on developing and managing impactful medical content. The position requires expertise in medical information and communications, with a minimum of 2 years in the pharmaceutical industry. Responsibilities include writing scientific documents, mentoring team members, and collaborating with clients to enhance medical content services. Relevant qualifications include a Doctorate or MSc in Life Sciences and excellent communication skills. Candidates must be flexible and able to travel occasionally. #J-18808-Ljbffr
EVERSANA is looking for a Junior Contract Associate in Dublin, Ireland. The successful candidate will be responsible for reviewing client and vendor contracts, ensuring accurate maintenance of contract information, and assisting in contract development meetings. The role requires excellent communication and organizational skills, a detail-oriented mindset, and familiarity with Salesforce and DocuSign CLM. A commitment to diversity and inclusion is essential in this highly collaborative environment. #J-18808-Ljbffr
Job Description THE POSITION: In this key role you will be responsible for the timely review and processing of client and vendor contracts, including but not limited to confidential disclosure agreements, master service agreements, statements of work and amendments. You will have considerable interaction with stakeholders in our commercial, legal, service line and finance teams. This is a highly visible role and a great opportunity to work with numerous associates across EVERSANA. Accordingly, you will be confident and proactive in your approach, have the ability to work collaboratively while also being able to work autonomously. You will be comfortable with, and skilled in, interacting with attorneys and senior management. Excellent interpersonal and organizational skills are therefore critical, along with high attention to detail and the ability to work under pressure to adhere to tight deadlines. ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct reviews of client and vendor contracts in accordance with company guidelines Ensure information relating to contracts is accurately entered into, and maintained in, Salesforce and DocuSign CLM Assist with the timely progression of contract reviews Facilitate the execution of client and vendor contracts Participate in contract development meetings with EVERSANA service lines Facilitate the overall contracting process, communicate turnaround times and effectively enforce them, escalating early in case of difficulties Responsible for advocating, and ensuring adherence to, the contract process Assist in the identification, development, and implementation of new contract policies and procedures Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias All other duties as assigned EXPECTATIONS OF THE JOB: Travel (No travel anticipated for this role at this time) Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Previous experience in a junior contract associate position preferred, interacting with internal stakeholders and managing multiple deliverables at any one time Excellent time and project management skills Confident working with all internal and external levels of staff Excellent communication and interpersonal skills High attention to detail – quality driven Demonstrate sound judgment, even in ambiguous situations Familiarity with corporate policies and procedures Intermediate working knowledge of Microsoft Office PREFERRED QUALIFICATIONS: Working experience with Salesforce and DocuSign CLM Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. #J-18808-Ljbffr
A global commercialization services firm in Dublin is seeking a dynamic leader for their Market Access & Pricing Systems Implementation Services. This role requires significant experience in price and access with consulting firms, and proficiency in software like NAVLIN. The ideal candidate will lead teams to develop innovative solutions while maintaining a commitment to diversity and inclusion. Frequent travel within Europe and occasional trips to the USA or Asia may be involved, and the position offers a robust environment for professional growth. #J-18808-Ljbffr
At EVERSANA®, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 670 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Job Description This is an exciting role with significant growth potential to help lead all NAVLIN Market Access & Pricing Systems Implementation Services practice in an integrated delivery model to meet strategic customer needs. The person in this role is proficient working across pricing software, price and access data & analytics, and systems implementation consulting services to lead creation and delivery of innovative offerings that meet complex and varied customer needs. The person can engage with customers at all levels, build & drive teams to deliver world class technology enabled solutions that address customer issues from early stage asset valuation and business development to launch, in‑line and end‑of‑life pricing and access challenges. The person will support senior management in building best‑in‑class strategic vision and drive internal teams – both direct reports and across a matrix of capabilities – to achieve stellar results. The ideal person is seeking a practice leadership role where they can work over a growing customer base to help define the future of global, integrated price and access solutions, and help integrate that into EVERSANA’s larger commercialization platform of services including HEOR, RWE, and Commercial Analytics. The person is willing to take the successful existing team and set of offerings and create and drive packaged consulting services and grow a large and market leading team to deliver this globally. The person will be part of a team of 200+ professionals serving 100+ customers collaboratively on global pricing, market access and real‑world evidence challenges in countries around the world. Essential Duties and Responsibilities Collaborate with customers in defining and understanding price and access challenges and solutions, needs, and outcomes, and then working to achieve the desired results Work with the price and access solution software and data product teams in adapting their products to new and emerging needs coming from customers and the consulting leader and dramatically improve the quality and reduce the cost of generating price and access insights Lead solution and consulting projects to assist clients in optimizing their price and access decisions and insights and tracking the price and access landscape Engage with and lead global teams and resources across Europe, US, India and Asia to develop their knowledge of the price and access market and the solutions it needs Plan & deliver on profit/loss, revenue and practice growth targets for the NALVIN Price & Access Systems Implementation practice Be able to assist in selling, planning, organizes and lead various projects, programs and services both internally and externally related to pricing and market access Collaborate with other senior management to develop an innovative view of where price and access system implementation is going and how to work changes in regulatory landscape, new technologies like artificial intelligence, machine learning, predictive pricing and access, and other factors to create new models for market engagement and delivery Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias All other duties as assigned People Leader Responsible for and oversee their respective department Develop and build a vision, operational details and knowledge around the price and access system implementation marketplace that helps unify it into unique and differentiated high-value offering Help set and achieve the goals for EVERSANA’s global price and access systems implementation initiatives Drive scalability through the organization by determining delivery objectives, creating innovative work delivery methods and best practices that create consistency and efficiency in delivery, and driving performance standards Create high performing team by reviewing performance relative to departmental objectives, discuss appraisals with employees and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions Expections Of The Job Travel could be expected 1‑2 days per week on average within Europe, but could be more during busy periods, with occasional USA or Asian trips. Hours (Hours per week, days of the week) Qualifications Education: Bachelor’s degree is required Experience and/or Training: Significant (5‑10+) years of experience in price and access with a major systems implementation consulting firm like Accenture, PWC, etc. Licenses/Certificates: None Technology/Equipment: Skilled at Excel, PowerPoint & Word. Experience leading implementing life sciences price & access software like NAVLIN Software, ModelN, Access Infinity, Pricia, Inpharmation, etc. Preferred Qualifications Education: An MBA or Advanced Degree in Economics, Health Policy or other relevant area of study could be a significant plus Experience and/or Training: Significant experience both with a major systems integration consulting firm AND a Life Sciences manufacturer in price and access is a significant plus Licenses/Certificates: Certification in certain data analytic skills could be a significant plus Technology/Equipment: Experience leading teams to deliver advanced business intelligence visualizations, business planning/forecasting and/or financial systems integration Additional Information Patient Minded – I act with the patient’s best interest in mind Client Delight – I own every client experience and its impact on results Take Action – I am empowered and hold myself accountable Embrace Diversity – I create an environment of awareness and respect Grow Talent – I own my development and invest in the development of others Win Together – I passionately connect with anyone, anywhere, anytime to achieve results Communication Matters – I speak up to create transparent, thoughtful, and timely dialogue Always Innovate – I am bold and creative in everything I do Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e‑mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. #J-18808-Ljbffr
A healthcare innovation company is seeking a Medical Communications professional based in Dublin, Ireland. The role involves responding to drug information inquiries, managing adverse events, and writing medical communications. Candidates must have a pharmacy degree, a strong clinical background, and fluency in English and German. The full-time position allows for home-office work and requires adherence to European working hours, with occasional travel. This job is fundamental in building relationships with healthcare providers and improving service quality. #J-18808-Ljbffr
Job Description Medical Communications is part of our integrated commercial services. This position is fundamental to building credibility and strengthening relationships with healthcare providers, patients, and industry clients. The role delivers call‑center staffing for responding to product information requests, identifying and tracking adverse events and product quality issues, and medical writing. Employment is full‑time, home‑office based, located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain. The job holder must be legally eligible to work in the European Union or the United Kingdom. Essential Duties and Responsibilities Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other health‑care professionals and consumers/patients. Disseminate drug information verbally or in written correspondence. Identify adverse events and product complaints during interactions with customers and generate initial reports in compliance with internal SOPs and regulatory requirements. Utilise writing skills for adverse‑event and product‑complaint narratives and medical‑inquiry custom responses. Coordinate processes necessary for responding to quality‑related complaints, interacting with Quality Assurance, Regulatory Affairs and complainants as required. Critically evaluate medical literature and develop information for dissemination to healthcare professionals. Complete miscellaneous projects including market and competitive product research, system development, sales‑training projects and field liaison support. Perform on‑call duties as assigned. Perform all other duties as assigned. Expectations of the Job Customer Services: Maintain and improve services associated with the Medical Communications Call Centre. Place of Work: Home Office or European Hub Office. Hours: Europe working hours 8 am‑6 pm CET, Monday‑Friday; may be asked to work on bank holidays with a day off in lieu. Metrics: Contribute to process improvement positively impacting metrics of the Call Centre; metrics may change annually. Travel: Generally no travel; may need to travel up to 10 % of the time. Qualifications Education: Pharmacy degree or equivalent. Experience: Strong clinical background and excellent verbal/written communication skills. Language: English C1 level mandatory; native German required. Preferred Qualifications Education: Pharma D / M Pharma, MSc. in Pharmacy, or BSc. Pharmacy. Experience: Call Centre, Medical Information, pharmaceutical industry, and clinical experiences including medical writing. Technology: Proficiency with Microsoft Word, Excel and other Windows applications; experience with Medical Information Management Systems and safety databases. Positive Attitude and Energy: Exhibits an upbeat attitude, genuine interest in others and sense of humor. Communication Skills: Ability to develop and articulate ideas and information that generate understanding and motivate others. Innovator: Transforms creative ideas into original solutions that positively impact performance. Highly Principled: Demonstrates unquestionable integrity, credibility and ethical behavior. Additional Information Patient Minded: Acts with the patient’s best interest in mind. Client Delight: Owns every client experience and its impact on results. Take Action: Empowered and holds self accountable. Embrace Diversity: Creates an environment of awareness and respect. Grow Talent: Owns personal development and invests in others’ development. Win Together: Connects with anyone, anywhere, anytime to achieve results. Communication Matters: Speaks up to create transparent, thoughtful, and timely dialogue. Always Innovate: Is bold and creative in everything he or she does. We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation in the healthcare industry. Diversity includes race, gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects. All employees’ perspectives are key to our success; inclusion is everyone's responsibility. #J-18808-Ljbffr
