Bus Driver - Dublin Airport Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Shuttle Bus Driver at our Dublin Airport location, reporting to the Airport Manager. As a Shuttle Bus Driver you will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service during the rental process. This is a shift position working a scheduled roster, with early starts and working 5/7 days between 5am-1am on a flexible basis and requires all applicants to hold a valid D/D1 licence and a CPC card. Benefits: Competitive Salary Starting twenty-nine holidays (including bank holidays), increasing with length of service Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Key Responsibilities: Transport customers to and from the Airport terminals and the Rental Site in a safe and timely manner. Provide a high-quality service to all customers. Assist customers with luggage. Provide information to customers on request and answer queries / complaints or pass them on to the appropriate Department, if a resolution cannot be found. Carry out a daily walk-round check of courtesy bus/coach prior to the start of each shift and appropriately reporting any defects found. Ensure that the shuttle bus is fuelled and internally presentable at all times. Drive customers in a safe controlled manner and adhere to the Company Driving Standards Policy at all times. Observe all traffic and safety laws including advising customers to wear seatbelts, where fitted. Ensure adherence to passenger seating limits. Check that passengers disembark at the correct destinations. Record and report any accidents / incidents to your line manager. Support the management team in the efficient and cost-effective operation of the location. Report on any relevant commercial activity that may assist with business development. Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Ad hoc duties as directed by Management. Your Skills: Full driving licence Category D/D1 entitlement plus a CPC card. Clean driving record with no history of accidents or traffic violations. Previous experience as a bus driver or in a similar role preferred. Excellent driving skills with the ability to navigate various road and traffic conditions safely. Strong communication and customer service skills. Ability to work independently and make decisions quickly and effectively. Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays. Physical ability to sit for extended periods and perform tasks such as bending, kneeling, and lifting. Ability to adapt to the needs of the business. A keen and enthusiastic nature. Why choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** EMG2 Skills: D1 licence customer service bus driver driver Benefits: Pension & healthcare.
Service & Sales Performance Coach- Dublin Airport As a Service & Sales Performance Coach, you'll be a key leader in our frontline operations at Dublin Airport. This customer-facing role combines team leadership, sales coaching, and operational oversight to drive both customer satisfaction and revenue growth. You'll lead by example-actively engaging with customers while coaching and developing staff to deliver exceptional service and exceed performance targets. Benefits: Competitive Salary Monthly Bonus Starting 29 holidays (including bank holidays), increasing with length of service Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Key Responsibilities: Promote and sell the company's products and services, meeting or exceeding personal sales targets. Coach staff to improve sales techniques and achieve station revenue goals. Ensure exceptional customer service standards are consistently delivered on the frontline. Coach and mentor team members to enhance skills, accountability, and overall performance. Ensure all team members are trained and fully compliant with company procedures. Work closely with Station Management to ensure optimal vehicle availability to meet demand. Monitor and drive performance on vehicle upgrades, including conversion rates, revenue, and customer value. Train staff on effective, service-led upgrade dialogues to enhance customer experience and revenue. Ensure all rental and underwriting documentation is completed accurately and in line with company procedures. Maintain a high level of security for vehicles, premises, and sensitive information. Support a clean, professional, and customer-ready environment at all times. Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues. Ad hoc duties as directed by Management. Your Skills: Full clean B driving licence held for a minimum of 2 years preferred. Flexibility to work varied shifts, including evenings, weekends, and holidays. 40 hour working week Monday to Sunday. A proven leader with a passion for people development and frontline engagement. Strong background in sales and customer service, ideally in a fast-paced, target-driven environment. Comfortable coaching and mentoring team members to drive individual and collective performance. Highly organized with the ability to manage resources efficiently while maintaining service excellence. Able to work flexibly, including weekends and peak periods Why Choose Europcar? We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. **Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons ** EMG2 Skills: Sales teamwork customer service motors car rental. Benefits: Bonus Healthcare & Pension.
The GoCar Marketing Manager is a specialist role dedicated to driving the growth and engagement of Europcar Mobility Group's car-sharing product, GoCar, exclusively in the Irish market. This multifaceted position encompasses both digital marketing expertise and site management, focusing on user acquisition, retention, and overall revenue generation for the GoCar brand. You'll be instrumental in developing and executing a comprehensive marketing strategy that champions GoCar's unique offering and drives its commercial success. Benefits: Competitive salary Bonus scheme Twenty-two days annual leave Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Key Responsibilities: Marketing Strategy & Performance: Commercial Target Delivery: Manage the GoCar acquisition journey and actively contribute to delivering new user targets and overall GoCar revenue in line with company objectives. Marketing Plan Ownership: Develop, own, and execute the end-to-end marketing plan for the GoCar brand in Ireland across all channels, including PR, events, paid media, social media, ambassador programs, lifecycle marketing, acquisition, and retention. Brand Voice & Stand-Out: Cultivate and deliver a strong, distinctive GoCar brand voice to ensure market differentiation and resonance within the competitive Irish landscape. Campaign Management: Manage external agencies responsible for acquisition campaigns, providing strong creative direction to maximise results and achieve campaign objectives. Promotional Planning: Develop and lead the local promotional plan to maximise revenue, creating time-based offers and promotions to drive urgency and usage. Market Insight: Conduct regular competitor and customer research to identify threats to market position and opportunities for proposition development Data Analysis & Insights: Track, report, and analyse campaign results, continuously refining the marketing strategy to drive revenue targets. Deliver key insights to the business based on customer behaviour and internal data, identifying opportunities and addressing challenges. Develop detailed customer profiles using internal and external data to inform targeted marketing plans. eCommerce & Site Management: Content Management System (CMS) Expertise: Act as the subject matter expert for the GoCar Content Management System, managing site content, configurations, and maximising opportunities from these tools. Website Content & Configuration: Create and manage new pages and sections to meet brand requirements and specific campaign needs. Technical Issue Management: Serve as the central point of contact for all site activity, responsible for raising, following up on, and ensuring the resolution of incidents with the Matrix agency. Email Marketing & Database Growth: Manage the emailing promotional calendar in coordination with the CRM Group/central team and actively work to grow and nurture the email subscriber base. Website Testing & Compliance: Conduct thorough testing of web developments before go-live, and ensure GDPR compliance across the GoCar website and app. Lifecycle Marketing & Loyalty: Manage and execute an optimal lifecycle strategy to drive loyalty and increase trips, leveraging push notifications, in-app messaging, and email marketing. Manage communications around the GoCar loyalty program to drive engagement, focusing on increasing trips and fostering loyal customers. Develop value-add initiatives for customers, ensuring the customer remains at the heart of the loyalty program. Implement "surprise and delight" initiatives for loyal customers through rewards, offers, and exclusive opportunities. Skills & Experience: Demonstrable marketing experience, with a strong focus on digital channels. Education: Master's or Bachelor's Degree in Business, Marketing, or a related field. Language: Fluent in English (working language). Analytical Proficiency: Proven ability in using analytical tools and dashboards (e.g., Google Analytics, internal dashboards) to define priorities, support decision-making, and report on performance. Technical Acumen: Comfortable with technology and online solutions, with hands-on experience managing website content and digital platforms. Creative & Execution Skills: Strong creative thinking combined with excellent execution skills across diverse marketing initiatives. Project Management: Proven ability to manage multiple projects concurrently, effectively prioritising and executing on critical initiatives. Commercial Savvy: Strong commercial acumen with an understanding of business drivers and revenue optimisation. Communication Skills: Excellent communication skills, both written and verbal, to effectively convey results, plans, and progress to peers, partners, and management. Proactive & Self-Motivated: Enthusiastic, hard-working, self-motivated, and capable of proactively driving projects forward. Team Player: A collaborative team player who can work effectively with local GoCar and marketing teams, as well as global eCommerce functional teams (Digital Marketing, Production, Merchandising, Intelligence, International eCommerce). Experience in the automotive, car rental, or car-sharing industry (desirable). EMG2 Skills: teamwork Strategy Performance Ecommerce Brand Benefits: Bonus Healthcare & Pension.
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description******Benefits:***** Competitive Salary* Commission scheme- on target earnings at €50,000.00 per annum.* Starting 29 holidays (including bank holidays), increasing with length of service* Medical refund scheme* Enhanced statutory sick pay* 1.5% employer matched Pension scheme* Enhanced Maternity and Paternity benefits* Access to Hubex benefits and discounts platform* Life Assurance x2 basic salary* Employee Assistance Programme* Opportunities for career advancement and professional development* Voluntary flu vaccination voucher* Bike to Work Scheme****Main duties:***** Provide superior customer service while identifying and prioritising customer needs* Drive sales of our ancillary products to meet monthly targets using our service bases sales process.* Ensure all customer contact information is up-to-date, drivers licence details and other documentation is collected to protect company assets.* Efficiently processing customer transactions to avoid wait times for our clients.* Prepare fleet orders and communicate with other departments such as the garage team and returns department to maximise fleet availability for our clients.* Accurately complete contract documentation with our customers.* Inform our customers of all practical information they will require such as, car fuel type, road toll information, instructions on road side assistance and vehicle return address.* Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.* Any additional Ad hoc duties as required.****Key skills and attributes required:***** Ability to work as part of a team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Ability to influence others.* Enthusiastic about selling and can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. \*\*Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons \*\*EMG2**Europcar Mobility Group**Europcar Mobility Group est un acteur mondial de la mobilité, avec 75 ans d’expertise des services de mobilité et une position de leader en Europe. “We help to change the way you move” est notre raison d’être et ce qui nous rassemble.Plus que jamais, nous nous engageons à fournir des solutions simples, transparentes et innovantes qui rendent la mobilité simple, plus agréable et de plus en plus respectueuse de l'environnement. Pour ce faire, nous proposons aux particuliers et aux entreprises une large gamme de services de location de voitures et d'utilitaires, que ce soit pour quelques heures, quelques jours, une semaine, un mois ou plus, à la demande ou sur abonnement, grâce à une flotte de plus de 250 000 véhicules, dotée des motorisations les plus récentes et une part croissante de véhicules électriques.Nos marques répondent à des besoins, des cas d'utilisation et des attentes différenciés : Europcar - un des leaders mondiaux de la location de voitures et de véhicules utilitaires, Goldcar - leader de la location de voitures « low cost » en Europe, FoxRent-A-Car, l'un des principaux acteurs du marché de la location de voitures aux États-Unis, avec un positionnement "value for money", et Ubeeqo - l'un des leaders européens du car sharing (BtoB, BtoC). La satisfaction client est au cœur de l’ambition du Groupe et de celle de ses plus de 8000 collaborateurs partout où il opère, à travers un vaste réseau dans plus de 130 pays (comprenant 16 filiales, complétées par des franchisés et des partenaires).Plus d’inforrmations :En 1951, l'Abonnement Automobile est la première société de location de voitures sans chauffeur et sa flotte compte 750 4 CV. Aujourd'hui, Europcar Mobility Group compte en moyenne plus de 200 000 véhicules dans sa flotte et sert 5 millions de clients dans plus de 140 pays. Cependant la vision sur laquelle notre Groupe a été fondé reste la même, tout en étant plus pertinente et prometteuse que jamais, alors que nous entrons dans l'ère de l'économie de l'usage et du partage ! #J-18808-Ljbffr
A global mobility services company in Dublin is looking for a Customer Service Representative to provide superior service and drive sales of ancillary products. You will manage customer transactions and ensure the accuracy of documentation. The ideal candidate has strong communication skills, a positive attitude, and the ability to work in a team. This role offers a competitive salary, comprehensive benefits, and career development opportunities. #J-18808-Ljbffr
A leading mobility company in Dublin is looking for a Customer Service Associate to provide superior customer service and drive sales of ancillary products. This position offers a competitive salary of €50,000 per annum and numerous benefits, including 29 holidays and medical refund schemes. Ideal candidates should possess strong communication skills, a positive attitude, and attention to detail, along with a desire to influence and sell effectively. #J-18808-Ljbffr
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description******Benefits:***** Competitive Salary* Commission scheme- on target earnings at €50,000.00 per annum.* Starting 29 holidays (including bank holidays), increasing with length of service* Medical refund scheme* Enhanced statutory sick pay* 1.5% employer matched Pension scheme* Enhanced Maternity and Paternity benefits* Access to Hubex benefits and discounts platform* Life Assurance x2 basic salary* Employee Assistance Programme* Opportunities for career advancement and professional development* Voluntary flu vaccination voucher* Bike to Work Scheme****Main duties:***** Provide superior customer service while identifying and prioritising customer needs* Drive sales of our ancillary products to meet monthly targets using our service bases sales process.* Ensure all customer contact information is up-to-date, drivers licence details and other documentation is collected to protect company assets.* Efficiently processing customer transactions to avoid wait times for our clients.* Prepare fleet orders and communicate with other departments such as the garage team and returns department to maximise fleet availability for our clients.* Accurately complete contract documentation with our customers.* Inform our customers of all practical information they will require such as, car fuel type, road toll information, instructions on road side assistance and vehicle return address.* Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.* Any additional Ad hoc duties as required.****Key skills and attributes required:***** Ability to work as part of a team.* Communicate clearly, verbally and in writing.* A positive attitude and professional appearance.* Ability to influence others.* Enthusiastic about selling and can respond positively to objections.* Manages time effectively and completes tasks required.* Ability to prioritise and remain organised when working under pressure.* Attention to detail.* Ability to work to procedures and follow instruction.We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development. \*\*Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons \*\*EMG2**Europcar Mobility Group**Europcar Mobility Group è un player globale della mobilità, con 75 anni di esperienza e una posizione di leadership in Europa.“We help to change the way you move” è la nostra mission. Oggi più che mai ci impegniamo a fornire soluzioni innovative, semplici e senza soluzione di continuità, capaci di rendere la mobilità facile, piacevole e sempre più sostenibile. Per far questo, offriamo a privati e aziende un'ampia gamma di servizi di noleggio di auto e furgoni, per poche ore, pochi giorni, una settimana, un mese o più, su richiesta o in abbonamento, potendo contare su una flotta di oltre 280.000 veicoli, equipaggiati con le più recenti motorizzazioni, inclusa una quota crescente di veicoli elettrici.I nostri Brand rispondono a esigenze, casi d'uso e aspettative differenti: Europcar -uno dei leader mondiali nel noleggio di auto e veicoli commerciali leggeri, Goldcar - leader Europeo nell'offerta di servizi di noleggio auto low-cost, Fox-Rent-A-Car, uno dei principali operatori del mercato del noleggio autonegli Stati Uniti, con un posizionamento “value for money” e Euromobil un operatore tedesco dell’autonoleggio. In alcuni Paesi sono inoltre disponibili formule in abbonamento gestite attraverso la piattaforma “myEuropcar”La soddisfazione dei clienti è il principale obiettivo del Gruppo e dei suoi oltre 9.000 dipendenti. Europcar Mobility Group offre soluzioni di mobilità, attraverso a una rete di uffici di noleggio distribuita capillarmente in oltre 130 Paesi.Maggiori informazioni su: #J-18808-Ljbffr
A global mobility service provider in Dublin is seeking a motivated individual to join their team. Responsibilities include ensuring timely vehicle transactions, achieving high customer service standards, and processing workshop vehicles. Applicants should have a clean B driving licence and excellent interpersonal skills. This role offers competitive salary, benefits, and opportunities for career advancement in a fast-paced environment. #J-18808-Ljbffr
Une entreprise de location de voitures recherche un Returns Agent/Customer Service à Dublin pour garantir un service à la clientèle exceptionnel. Le candidat idéal possède une licence de conduite B et doit être prêt à travailler dans un environnement dynamique, en s'adaptant à des horaires variés. Des possibilités de formation et d'évolution de carrière sont offertes dans un environnement de travail stimulant. #J-18808-Ljbffr
You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Returns Agent/ Customer service page is loaded## Returns Agent/ Customer serviceremote type: Entièrement en présentiellocations: Dublintime type: Temps pleinposted on: Offre publiée aujourd'huijob requisition id: JR109227## **Job Description****Benefits:*** Competitive Salary* Starting 29 holidays (including bank holidays), increasing with length of service* Monthly uncapped commission* Medical refund scheme* Enhanced statutory sick pay* 1.5% employer matched Pension scheme* Enhanced Maternity and Paternity benefits* Access to Hubex benefits and discounts platform* Life Assurance x2 basic salary* Employee Assistance Programme* Opportunities for career advancement and professional development* Voluntary flu vaccination voucher* Bike to Work Scheme**Key Responsibilities:*** Work closely with all staff to ensure customers receive and return their vehicles in a timely manner.* Ensure the continued excellence in customer service and damage standards; and achievement of all KPIs in these areas.* Ensure all administration is completed accurately according to operating procedures.* Process all workshop vehicles according to operating procedures.* Ensuring cars that are due service or repair are sent aside for maintenance.* Communicate regularly with our fleet supervisors to ensure cars are up to companies standard.* Communicate regularly with our damages department with any queries related to new damage found.* Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.* Ad hoc duties in line with business needs.**Your Skills:*** Full clean B driving licence held for a minimum of 2 years essential.* Excellent communication and face to face interpersonal skills.* Ability to work as part of a team in a fast-paced environment.* Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.* Car rental/sales experience is desirable but not essential (training will be provided).* Passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.\*\*Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons \*\*EMG2**Europcar Mobility Group**Europcar Mobility Group est un acteur mondial de la mobilité, avec 75 ans d’expertise des services de mobilité et une position de leader en Europe. “We help to change the way you move” est notre raison d’être et ce qui nous rassemble.Plus que jamais, nous nous engageons à fournir des solutions simples, transparentes et innovantes qui rendent la mobilité simple, plus agréable et de plus en plus respectueuse de l'environnement. Pour ce faire, nous proposons aux particuliers et aux entreprises une large gamme de services de location de voitures et d'utilitaires, que ce soit pour quelques heures, quelques jours, une semaine, un mois ou plus, à la demande ou sur abonnement, grâce à une flotte de plus de 250 000 véhicules, dotée des motorisations les plus récentes et une part croissante de véhicules électriques.Nos marques répondent à des besoins, des cas d'utilisation et des attentes différenciés : Europcar - un des leaders mondiaux de la location de voitures et de véhicules utilitaires, Goldcar - leader de la location de voitures « low cost » en Europe, FoxRent-A-Car, l'un des principaux acteurs du marché de la location de voitures aux États-Unis, avec un positionnement "value for money", et Ubeeqo - l'un des leaders européens du car sharing (BtoB, BtoC). La satisfaction client est au cœur de l’ambition du Groupe et de celle de ses plus de 8000 collaborateurs partout où il opère, à travers un vaste réseau dans plus de 130 pays (comprenant 16 filiales, complétées par des franchisés et des partenaires).Plus d’inforrmations :En 1951, l'Abonnement Automobile est la première société de location de voitures sans chauffeur et sa flotte compte 750 4 CV. Aujourd'hui, Europcar Mobility Group compte en moyenne plus de 200 000 véhicules dans sa flotte et sert 5 millions de clients dans plus de 140 pays. Cependant la vision sur laquelle notre Groupe a été fondé reste la même, tout en étant plus pertinente et prometteuse que jamais, alors que nous entrons dans l'ère de l'économie de l'usage et du partage ! #J-18808-Ljbffr
