A global marketplace for unique goods is seeking a Quality Assurance (QA) Manager in Ireland. The role involves conducting quality evaluations, ensuring compliance with regulations, and enhancing operational excellence. You'll collaborate with cross-functional teams and report to the Director of Payment Operations. Ideal candidates should have a strong background in QA, audit, or compliance within financial services. Attractive salary, equity package, and flexible working options are available. #J-18808-Ljbffr
Company Description Etsy अस्प्या the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions razón buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human . What's the Role? The Quality Assurance (QA) Manager is responsible for conducting deep-dive quality evaluations across seller verification and financial‑crime‑related operational processes, ensuring Etsy meets its regulatory obligations as a licensed Payments Institution in Ireland while maintaining robust global standards. This role focuses on end‑to‑end process reviews, root‑cause analysis, and delivering clear, digestible, and actionable insights to drive operational excellence, reduce defects, strengthen compliance outcomes, and improve seller experience. The QA Manager will work closely with cross‑functional partners to uphold quality frameworks across Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Transaction Monitoring (TM), and հայտարար手机看片 verification and ongoing monitoring workflows. A key component of this role is building strong, trust‑based relationships across teams. The QA Manager must be able to deliver feedback and insights in a way that is collaborative, constructive, and well‑received, supporting a positive quality culture across the operation. This is a full‑time position reporting to the Director of Payment Operations. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and deve competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in Ireland, however candidates living within commutable distance of the Etsy Dublin office will be the first to be considered. Even if located within commuting distance of an office, you will have the option to work office‑based or flex. What does the day‑to‑day look like? Conduct end‑to‑end deep dives including root cause analysis into operational processes to identify gaps, inefficiencies, and defect trends. Monitor quality trends and KPIs to assess the effectiveness of operational controls across multiple workflows and regions. Transform complex findings into clear, nostalg, – and actionable insights tailored to operational, compliance, and leadershiptt stakeholders. Work closely with Ops Leads and relevant collaborators to ensure QA findings translate into meaningful coaching, training, and SOP enhancements. Partner with the regulated entity team and Compliance, to ensure alignment between QA standards and regulatory expectations under the Payment Institution licence. Create and maintain clear QA documentation, frameworks, and review methodologies. Prepare digestible reports, dashboards, and presentations summarizing QA results, trends, and recommended actions for stakeholders across the business. Support internal/external audit requests with high‑quality QA evidence and process documentation. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role Experience in a QA, audit, compliance, or risk role within financial services, FinTech, payments, or e‑commerce. Strong understanding of CDD, EDD, KYC/KYB, sanctions, and transaction monitoring processes. Experience working in or with a regulated payments business. Proven ability to perform analytical deep dives and derive insights from large or complex datasets. Outstanding communication skills with the ability to simplify complex issues and share feedback constructively. Proven experience in root‑cause analysis and identifying scalable solutions. Ability to work end‑to‑end on projects with minimal supervision. Demonstrated ability to build trusting cross‑functional relationships and influence without authority. Comfortable working with ambiguity, driving clarity, and managing priorities independently. Knowledge of AMLD requirements, and other relevant regulatory frameworks. Experience in marketplace platforms or high‑volume e‑commerce environments. Familiarity with operational workflow tooling (e.g., QA platforms, CRM/case management systems, data visualization tools). Experience collaborating with product/engineering teams on workflow or tooling improvements. Additional Information What's Next If you're interested klima joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. aneamente Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills. Seniority level Mid‑Senior level Employment type Full‑time Job function Quality Assurance #J-18808-Ljbffr
A leading e-commerce platform is seeking a Global Privacy Counsel in Dublin, Ireland. This full-time position involves advising on privacy laws, managing compliance strategies, and collaborating across teams to ensure privacy requirements are met. The ideal candidate has over 10 years of experience, strong communication skills, and a deep understanding of GDPR and related laws. The role requires presence in the Dublin office regularly and offers equity and bonuses alongside salary. #J-18808-Ljbffr
Global Privacy Counsel – Etsy Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large‑scale problems alongside passionate coworkers, all while making a rewarding impact and keeping commerce human. What’s the role? Etsy is seeking a talented Privacy Counsel to join its global Privacy team. This position will be a key advisor to Etsy’s legal, product, engineering, and security teams and will provide strategic advice to Etsy’s growing global business. The position is located in Dublin, Ireland, and requires flexibility to work frequently on Brooklyn time, and travel to Brooklyn and other offices on a regular basis. Etsy’s global Legal team works with every Etsy business unit, across our offices worldwide, to provide timely and business‑savvy legal advice. We help teams that design products, we draft contracts and policies, we advise engineers and leadership, advocate externally, and handle disputes to protect Etsy and our users. We meaningfully support Etsy’s growth by delivering legal and business know‑how with a great work ethic. We are a global enterprise team that works across all of our marketplaces and offices worldwide, and the role will partner with and support both Etsy.com and its marketplace subsidiary, Depop. This is a full‑time position reporting to the Senior Director, Global Head of Privacy. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy’s Dublin office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of our Dublin office may be the first to be considered. Learn more details about our work modes and workplace safety policies here. Day‑to‑day responsibilities Drive and lead compliance strategies for our global privacy program, accounting for worldwide data privacy rules, standards, and regulations governing the collection and use of personal information. Partner with key stakeholders to reimagine and mature our program governance, policies, privacy risk management, and related controls. Collaborate with outside advisors and contractors to deliver practical and sound advice to our stakeholders, including managing the team’s contributions to our privacy by design program. Counsel product lawyers, product managers, and other business personnel on current and future privacy and privacy‑adjacent laws, regulatory guidance, enforcement trends, and other related guidelines as they apply to our business. Act as a trusted advisor to key partner teams to ensure that privacy legal requirements are thoughtfully incorporated into product development, business processes and operations, and holistically within our privacy program. Provide regular updates and advice to Etsy leadership, with respect to our privacy program, data privacy developments, and related governance issues. Advise and assist business teams with a wide variety of privacy and cybersecurity issues, such as international data transfers, transfer impact assessments, and payments‑related privacy issues. Advise and collaborate with our global Advocacy/Government Relations team to interpret the evolving regulatory landscape and develop strategy for engaging with lawmakers globally on proposed legislation and/or regulators. Refresh and update Etsy’s consumer privacy disclosures, as well as relevant internal and employee‑facing policies and procedures. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law. Qualifications Qualified lawyer and admitted to practice in Ireland (or another EU jurisdiction). Minimum of 10 years of privacy experience at a top law firm or in‑house team (in‑house experience at a technology/marketplace company preferred); certified privacy qualifications (e.g., CIPP‑E) is a plus. Deep subject‑matter expertise in privacy laws and regulatory frameworks (in particular with GDPR, ePrivacy Directive, and UK data privacy laws) and adjacent areas, including information security, data governance, biometric data, and artificial intelligence. Since Etsy is a global company, we require a foundational understanding of other international privacy laws, and a global approach to problem‑solving. Experience, or willingness to learn and advise, in the areas of online safety, child safety, consumer protection, content moderation, and other tech regulation topics. Exceptional communication skills, verbally and in writing. You can speak thoughtfully to engage with and learn from technical experts; you can also explain complex matters to business leaders, using plain English, without legal jargon. Demonstrated ability to partner strategically and successfully with product and business leaders at all levels to ensure that regulatory and legal requirements are met while balancing user trust, customer experience, and business objectives. Experience advising on privacy‑related clauses in commercial agreements, including data protection agreements and standard contractual clauses (EU). Experience conducting and advising on privacy impact assessments and other GDPR record‑keeping requirements; ability to translate and apply privacy‑related compliance obligations to a marketplace business model. Experience working with government relations teams on prospective legislation and strategy. Sound judgment, critical thinking skills, and the ability to operate confidently in ambiguous and unfamiliar situations. You are a team player and curious to learn new things. Your instinct when new work comes in is to volunteer to help, you are excited by new projects, you aren’t afraid to ask or answer a question, and you step up when a colleague needs a second set of hands. The most important quality for success on the Etsy legal team is good judgment. Knowing when to say “no,” “yes,” or “maybe.” You could work in many places, but you want to work at Etsy because you recognize that having the chance to contribute impactful work and grow a company with an amazing mission – empowering millions of micro‑entrepreneurs – is a rare opportunity. Additional Information What’s next: If you’re interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else – we want you to be like you! So tell us what you’re all about. Etsy is proud to be an equal‑opportunity workplace. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills. #J-18808-Ljbffr
