Location: Dublin City Centre (Hybrid: 4 days in-office, 1 day WFH)
Type: Full-time, Permanent
Escalate is a Dublin-based social media marketing agency that helps ambitious food & drink brands show up, stand out, and scale. We’re a close-knit, high-performing team that creates scroll-stopping content and strategies that actually move the needle.
We’re looking for an Account Manager to join our growing client services team. You’ll take ownership of multiple client accounts, leading day‑to‑day management, driving performance, and ensuring everything we deliver is aligned to growth.
This is an ideal role for someone with 4+ years of agency or multi‑brand experience who not only understands what great social media looks like, but is confident leading accounts, thinking strategically, and pushing work forward.
What You’ll Do
Own the day‑to‑day management of multiple client accounts, acting as a key point of contact
Lead collaboration with Creative and Growth teams to deliver high‑performing social strategies
Drive content and campaign planning, ensuring all activity aligns with client growth goals
Build and maintain content calendars across multiple client accounts
Draft engaging, brand‑aligned social media captions
Schedule posts across platforms and ensure consistent, high‑quality delivery
Manage paid social activity (boosting and light campaign management) and track performance
Monitor performance and proactively optimise content based on insights and results
Compile monthly reports and translate data into clear actions and recommendations
Brief, guide, and collaborate with the creative team to bring ideas to life at a high standard
Stay on top of trends, competitor activity, and platform updates
Identify opportunities for growth and bring proactive ideas to clients and the team
What We’re Looking For
4+ years of experience in a social media, agency, or similar role
Proven experience managing or leading client accounts independently
Highly organised, detail‑oriented, and great at prioritising tasks
Strong understanding of Instagram, Facebook, TikTok, and Meta Business Suite
Comfortable juggling multiple projects and deadlines across different brands
A strong and clear communicator, confident working directly with clients
Experience working closely with creative teams to develop and deliver high‑quality content
A strategic mindset, able to connect content to performance and business outcomes
A proactive problem‑solver who takes ownership and drives work forward
Passion for food & drink brands and social media that actually performs
What We Offer
A salary that recognises your experience, creativity, and drive
5 weeks of paid time off per year: 20 days annual leave, mental health days, and your birthday off
Quarterly bonus scheme based on individual and team performance
A dynamic, creative environment where your ideas are heard and your growth is a priority
A supportive, collaborative team to work alongside every day
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