Join to apply for the Program Manager role at EOS IT Solutions EOS IT Solutions is a global technology and logistics company, delivering collaboration and business IT support services to some of the world’s most prominent industry leaders. We provide forward‑thinking solutions based on multi‑domain architecture. Our top priorities are customer satisfaction and a commitment to superior service quality, alongside investing in and supporting our partners and team members. Role Overview As a Program Manager at EOS, you will play a pivotal role in driving strategic initiatives from planning through execution. You’ll oversee complex programs that align with our business objectives, ensuring timely delivery, stakeholder alignment, and measurable impact. This role demands a combination of cross‑function collaboration across the business, strategic foresight, and hands‑on program management expertise to deliver results in a dynamic, fast‑paced environment. Key Responsibilities Develop and execute program strategies that align with EOS’s strategic goals. Deliver and track key performance indicators (KPIs) to measure program success, establishing robust reporting mechanisms to monitor performance and progress. Mentor project teams, ensuring alignment with timelines, budgets, and objectives. Standardize project management practices across teams for consistency and efficiency. Proactively identify risks and implement mitigation plans to ensure smooth delivery. Collaborate with cross‑functional stakeholders to gather requirements and integrate feedback. Collaborate on the planning, execution, and delivery of software development and implementation projects, ensuring alignment with business goals and timelines. Identify and implement process improvements across development and deployment workflows to enhance speed, reduce waste, and improve quality. Foster a culture of innovation by encouraging experimentation, adopting emerging technologies, and integrating modern development practices. Evaluate, select, and implement software development tools and platforms that support scalability, collaboration, and automation. Work closely with engineering, product, operations, and business teams to ensure seamless integration of tools and processes. Define and track KPIs related to development efficiency, tool adoption, and innovation outcomes; use insights to guide continuous improvement. Proactively manage change across programs to ensure successful implementation and minimal disruption. Support teams with training and documentation to ensure effective use of new tools and processes. Conduct post‑program reviews to capture lessons learned and drive continuous improvement and operational excellence. Lead and support business transformation initiatives by aligning technology programs with evolving operational needs and strategic priorities. Skills & Qualifications Bachelor’s degree in Business, Project Management, or related field; MBA or Master’s preferred. 5+ years of experience in program management, with a strong track record of delivering complex initiatives. Proven leadership skills with the ability to inspire and guide cross‑functional teams. Strategic mindset with strong decision‑making capabilities. Proficiency in project management methodologies and tools (e.g., PMI/PMP, Agile, Microsoft Project, JIRA). Strong analytical skills and data‑driven decision‑making. Experience working in fast‑paced, high‑growth environments. Lean Six Sigma certification and operational excellence experience are highly desirable. Belonging at EOS At EOS, we believe that diversity drives innovation and inclusion fuels success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome candidates of all backgrounds and identities, and we encourage applications from individuals who will help us continue to build a more inclusive and equitable organization. Seniority level Mid‑Senior level Employment type Full‑time Job function Project Management and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
Overview Join to apply for the AV Technician role at EOS IT Solutions Who We Are EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. The Role As an AV Field Technician, you’ll be a key member of our EMEA & UK/ROI deployment team, responsible for the installation, configuration, and decommissioning of Audio Visual systems at client sites across the region. You’ll ensure technology is installed to the highest standards, troubleshoot issues, and deliver exceptional service in fast-paced environments. Installs will mostly take place in the commercial/corporate sector. Please note, it is a condition of employment that you are eligible and able to frequently travel across the UK, Ireland and Europe. What You’ll Do Install and de-install AV systems across client sites in a commercial setting Configure endpoints and supporting infrastructure Conduct room audits to ensure optimal technology performance for various sizes of meeting room Perform preventative maintenance to keep equipment and spaces ready for use Identify and resolve hardware faults and system failures Complete post-installation assessments and documentation Carry out on-site User Acceptance Testing and software upgrades Act as a technical escalation point, providing solutions for ongoing issues Collaborate with EOS teams to deliver AV services in line with SLAs and client expectations Communicate project updates and reports to management Document hardware failures and manage Break/Fix and RMA requests What You’ll Need to Succeed Proven experience in AV/Video Conferencing system installation Practical, hands on experience using tools and working with cables Willingness and ability to travel extensively across the region Professional, efficient, and customer-focused approach Comfortable working under pressure with independent, confident decision-making Passion for technical development and continuous learning Reliable and responsible, with the ability to work solo or in a team Excellent organizational and time management skills Strong written and verbal communication abilities Critical thinking and problem-solving mindset Flexibility to adapt to changing schedules and customer needs Preferred Skills Control Systems: Crestron, AMX, Extron Audio Systems: Biamp, QSC, Polycom Video Systems: Cisco, Polycom Diversity & Inclusion EOS is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace and welcome applications from all backgrounds, regardless of gender, gender identity, age, belief, race, national origin, sexual orientation, disability, marital status, or any other non-merit factor. #IND #J-18808-Ljbffr
Overview Audio-Visual CAD Engineer role at EOS IT Solutions . EOS IT Solutions is a family‑run Global Technology and Logistics company providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward‑thinking solutions based on multi‑domain architecture. Customer satisfaction and commitment to quality of service are our top priorities, along with investing in and supporting our partners and employees. We are an international IT provider that delivers services with global simplicity and trusted transparency. Position overview The CAD Engineer will work as part of the design team, helping to design and develop cutting edge audio and video services/systems. You will be involved in the lifecycle of the overall internal AV/VC technology strategy. Audio Visual experience is preferred for this position. What you’ll do Assist in the development of briefs, including site surveys, preliminary sketches, working drawings and specifications. Prepare plans, drawings & models. Provide technical advice and assistance. Liaise with contractors, consultants & clients. Advise and direct contractors and other relevant parties throughout all stages of construction, including site inspection and attendance at site meetings. Utilize pre‑designed programs on computing and associated equipment as a tool in the provision of the service. In particular to prepare drawings using computer aided design software. Work to programs and deadlines in consultation with Project Managers. Undertake training as required or as identified by management for the proper execution or development within your role/company. Any other ad hoc duties as reasonably required by the company and within the competency of the post‑holder. Essential criteria Minimum of 2+ years’ experience using AutoCAD 3rd level degree or equivalent in a related discipline Familiar with technical drawings Eligible and willing to travel to client sites Responsible and reliable, capable of working alone as well as part of a team Excellent written and verbal communication skills; able to work effectively with customers and other stakeholders Strong customer service and troubleshooting skills with a service orientation Critical thinking, problem solving, sound judgment and decision making skills Ability to learn and share new skills and apply them effectively Strong technical, analytical and numerical skills Flexible and adaptable to change to meet customer needs Motivated team player Right to work in the UK Equal opportunity EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. Opportunities are open irrespective of gender; gender identity; age; religion or belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non‑merit factors. #J-18808-Ljbffr
