Customer Service Advisor Position: Full-time/Permanent The Opportunity Dunleas of Kilcullen, a long-established leader in the Kildare automotive market, are seeking to recruit a motivated Customer Service Advisor to join our team. The successful candidate will support the Customer Service Manager in providing a first-class customer experience, while maximising sales opportunities in a fast-paced environment. The smooth running of the service department is essential to our business, and the candidate will become a key element of the team. Key Responsibilities Act as the primary point of contact for customers booking vehicle servicing and repairs. Schedule service appointments and manage workshop bookings efficiently. Prepare job cards, service estimates, and obtain customer approval for work. Liaise with technicians and the parts department to ensure timely completion of repairs. Keep customers informed of work progress and any additional requirements. Process invoices and payments upon vehicle collection. Maintain accurate service records and ensure compliance with dealership and manufacturer standards. Promote additional services, maintenance work, and dealership offers where appropriate. Deliver a high level of customer service and support customer satisfaction and retention. Candidate Requirements Previous experience working in the motor industry. Reliable and highly organised, with the ability to work efficiently in a fast-paced, deadline-driven environment. Proactive, enthusiastic and confident when interacting with customers. Professional in approach, with strong verbal and written communication skills. Results-focused with a keen eye for detail and accuracy. Capable of managing multiple tasks while remaining calm and effective under pressure. What We Offer Competitive salary and bonus package based on experience Stability of working with a family-owned business Career progression opportunities available to the right candidate
Motor Mechanic Position: Full-time/Permanent The Opportunity Dunleas of Kilcullen, a long-established dealer in the Kildare automotive market, is entering an exciting new chapter. We are seeking to recruit highly-skilled and motivated qualified and part-qualified Motor Technicians/Mechanics to join our team as we prepare to move into our brand-new, state-of-the-art showroom and workshop facilities. This is a unique chance to work in a cutting-edge environment supplied with the latest equipment, supporting our flagship KIA, FUSO and Nissan franchises. Key Responsibilities Carry out repairs and servicing to the highest manufacturer standards and appropriate specification. Ensure full understanding of latest technology introduced on the vehicle range and how to repair faults on them. Use computerised diagnostic equipment to identify and resolve electrical and mechanical faults. Complete service documentation in line with ISO, warranty and dealership requirements. Ensure all work is carried out observing safe working practices of self and others. Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools. Candidate Requirements Be a fully qualified/part qualified Motor Vehicle Technician Minimum 3 years experience, preferably in a busy dealership environment Hold a full, valid and current drivers licence Must be permitted to work and live in Ireland Previous experience with KIA or Nissan brands an advantage but not essential Be a team player Have good oral and written English What We Offer Competitive salary and bonus package based on experience KIA manufacturer training courses to develop technical skills in Electric, Hybrid, High Voltage and ICE vehicles State of the art facilities Stability of working with a family-owned business Career progression opportunities available to the right candidate
Receptionist/Administrator Position: Full-time/Contract The Opportunity Dunleas of Kilcullen, a long-established dealer in the Kildare automotive market, are seeking to recruit a motivated Receptionist/Administrator to join our team. The successful candidate will be required to work as part of the team, to continuously deliver the highest level of satisfaction to internal and external customers. The candidate will be the face of the business, welcoming customers, suppliers and visitors to our showroom. The role involves working closely with the Sales, Service and Parts teams. Key Responsibilities Greet customers in an efficient and friendly manner, understand the purpose of their visit, and alert the relevant team members. Handle incoming calls by answering, screening, and directing them appropriately, taking messages and offering basic information when required. Maintain the Reception waiting area. Manage shared mailbox, directing enquiries to the relevant team members. Support the team with day-to-day administrative requirements including social media marketing and promotional mailings. Liaise closely with Sales/Service/Parts departments to ensure customer service standards are upheld. Candidate Requirements 1-2 years experience in a busy reception environment Excellent oral and written English Ability to multitask Excellent customer service and communication skills Ability to work independently and take initiative Capability to remain calm and perform well under pressure Proficient in Microsoft Office Package (Word, Excel, Email) What We Offer Competitive salary based on experience Stability of working with a family-owned business Career progression opportunities available to the right candidate
