About Us At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team! About the role Contract Type – Full-time Permanent Working Hours – 37.5 hours a week Salary - 30,000 per year moving to 30,796 after 6 months probation. (15.78 moving to 15.79) As a Support Worker, you’ll help to support clients in their daily needs. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community accommodation services. From facilitating participation initiatives, to working with the wider team to discuss and plan how to best support the clients with their goals, each day you’ll help clients to achieve their goals and change their lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role. Your responsibilities Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals. Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect. Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect. Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs. Deliver the personal, professional, and social development programme. Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments. Process all incoming enquiries and referrals to the accommodation of service users. Support service users to liaise with landlords and facilitate when moving location. Conduct harm reduction interventions; overdose prevention, stabilisation. Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning. Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour. Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements. To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone. Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies. Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc. Undertake other related duties as may reasonably be assigned by your line manager. Essential for the role Qualifications: NFQ level 7 qualification in a relevant field and 6 months relevant experience Or NFQ level 6 qualification in a relevant field and 1 year of relevant experience Or NFQ Level 5 qualification in health, community, or social care and 2 years relevant experience, including experience in a residential setting. Skills & Personality Requirements: A Passion for helping people Flexibility to work in an agile environment Willingness to learn Experience in carrying out Health & Safety inspections and audits Core Competencies of all Dublin Simon Staff : Commitment to providing the highest levels of quality service Relating with respect and compassion Promoting diversity and equality Providing quality person-centered service Communicating effectively Resilience, positive outlook openness to change Maintaining a safe and secure environment Promoting health and wellbeing Promoting person-centered care Building working relationships Effective professional practice, planning, organising, and problem-solving. Benefits to working with Dublin Simon Community : 25 days annual leave 5% matched contribution to your pension Paid Sick Leave Policy Paid Maternity Leave Policy Bike to Work Scheme Commuter Travel Tax Savers Ticket 1st-week Comprehensive Training Progression Opportunities #J-18808-Ljbffr
About Us At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team! Benefits to working with Dublin Simon Community 25 days annual leave 5% matched contribution to your pension Paid Sick Leave Policy Paid Maternity Leave Policy Bike to Work Scheme Commuter Travel Tax Savers Ticket 1st-week Comprehensive Training Progression Opportunities About the job Contract type : Fixed Term – Specific Purpose (12months) Working hours : Supervisors are expected to undertake a 7 day liability working on a rota to include mornings, daytimes, evenings, weekends and work 37.5 hours per week. Location: Carmans Hall. Report to: Service Manager Salary: €36,500 progressing to €37,320 after probation. Support the service manager and team to ensure the provision of high standards within Dublin Simon and work consistently to best practice standards, meeting the needs of service users. Your Responsibilities Operational: Oversee the operations of the service, supporting the service manager in the day to day running of the service. Ensure consistency of handover between shifts. Monitor completion of daily tasks and operations of each shift and ensure recording of same by staff team. Report any concerns to service manager. Lead the induction and training of staff and new staff in operational duties. Support the team and service manager to manage the delivery of day to day operational functions of the service. Provide the main point of contact for maintenance issues liaising with relevant maintenance stakeholders and follow agreed processes to ensure prompt response. Provide the main point of contact for cleaning contractors and oversee the completion of tasks by contractors. Implement the cash management policy and conduct regular audits of the cash management processes in the service, reporting to the service manager. Ensure the client feedback management policy and procedure is fully implemented locally, responded to promptly and service user participation is developed on an ongoing basis. Oversee the full service rota, ensure shifts are covered according to local policy. Maintain records in and report on Time Management Systems and other reporting requirements. Perform all relevant administration for the above. Provide information & advice to staff on emergency services as first point of contact if required when managers are not available. Health and Safety: Provide the initial response and support to staff for incidents and assist the service manager with overall incident management. Ensure the implementation of recommendations and preventative or corrective actions from incident reports. Monitor the cleaning, hygiene and HACCP standards of the building and support the team to ensure a high standard is maintained. Be the main point of contact for cleaning contractors. Support the team and service manager to ensure high standards of health and safety in the building. Care and Case Management: Support the team and service manager to implement systems and structures within the service relating to case management. Monitor and report on the implementation of client development programmes. Implement placement sustainment protocols within the service. Contribute to care and case management reviews as required and support the team in case management. Undertake audits as required. Quality: Support the team in the implementation of quality standards. Support the team and service manager to implement, deliver and review strategic and operational projects in line with the Strategic Plan. Ensure policies procedures and guidelines are read and understood by staff and contribute to the development of new procedures as required. Ensure the data protection policy is implemented, make process improvements where possible and audit the service’s compliance. Working Together: Provide some staff supervision in line with best practice guidelines. Work with and attend meetings with external stakeholders as necessary. Provide direction on operational tasks to staff team on a daily basis. Ensure ongoing regular communication between the service and the local community to develop and maintain positive relationships with neighbours and other key stakeholders, in line with good practice and policy, and implementing the ‘Good Neighbour’ Policy. Essential for the role Third level qualification to degree level in a relevant discipline. Knowledge of services in the Homeless sector. Understanding of why people become homeless and the needs they have. Problem solving and Decision Making. Delegation and Communication. Organisational skills. Planning skills. Attitude and Motivation of Self. Record keeping and report writing skills. Min 2 years experience in homeless services or working with vulnerable and disadvantaged groups. Desirable for the role Developing, implementing and evaluating action plans. Driving change improvement initiatives, team development and systems implementation. Team leader or supervisor experience. Experience working in a residential homeless service setting. Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date. Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860. #J-18808-Ljbffr
Title: Day Support Worker – Emergency Services About our services: All our emergency services are provided on a low threshold basis with a harm reduction model and a full suite of services for clients. The aim of our emergency services is to support our residents to move on to and to be able to sustain long term accommodation. We have several measures in place to ensure a quality, wraparound support service is provided to enable people to move out of homelessness. About the role: Contract Type – Full Time Permanent. Working Hours – a 5 week rolling roster of day shifts, 37.5 hours a week, from Monday to Sunday availability. Location – Dublin 8. As a Day Support Worker, you’ll help to meet client needs on a daily basis; you will provide in-the-moment support and safety to clients. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community emergency accommodation services. The Support Worker role is an opportunity to gain frontline experience and many support workers graduate on to project worker roles within the organisation. As well as our induction program, you will be provided with 10 training days throughout the year, as well as on-the-job coaching and mentoring, ensuring you have the support and training to succeed in this role. Your responsibilities: Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals. Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect. Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect. Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs. Deliver the personal, professional, and social development programme. Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments. Process all incoming enquiries and referrals to accommodation of service users. Support service users to liaise with landlords and facilitate when moving location. Conduct harm reduction interventions; overdose prevention, stabilisation. Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning. Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour. Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements. To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone. Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies. Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc. Undertake other related duties as may reasonably be assigned by your line manager. Essential for the role: Level 6, 7 or 8 in a relevant field with 6 months experience in similar setting (including volunteer and college placement) Or Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement) A Passion for helping people. Flexibility to work in an agile environment. Willingness to learn. Experience in carrying out Health & Safety inspections and audits. Benefits to working with Dublin Simon Community: 25 days annual leave. 5% matched contribution to your pension. Paid Sick Leave Policy. Paid Maternity Leave Policy. Bike to Work Scheme. Commuter Travel Tax Savers Ticket. 1st-week Comprehensive Training. Progression Opportunities. Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860. Job Type: Full-time Pay: €30,000.00-€30,796.00 per year Application question(s): • Garda Vetting is conducted in respect of any person who is carrying out work or activity, a necessary and regular part of which consists mainly of the person having access to, or contact with, children or vulnerable persons. We will make such enquiries with An Garda Síochána as we deem necessary, to establish whether there is any criminal record or specified information relating to you as the job applicant. Are you currently or have you ever been the subject of criminal charges or investigation? • In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid Employment Permit. Do you require an Employment Permit to work in Ireland? • Do you have any knowledge of addiction, treatment approaches, understanding of mental health and domestic violence issues? Work Location: In person #J-18808-Ljbffr
About Us At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team! About the job Contract: Full Time Permanent. Working Hours: 37.5 hours per week, 7-day liability – Monday to Sunday, Days & Nights. Salary: €15.38 (days) & €15.79 (nights) progressing to €17.22(days) & €17.38 (nights). Location: Bray/Wicklow town (Public transport, free car park). Flexibility and adaptability are core personality for this role, you must be available to cover a mix of Day shifts, Night shifts, and Weekends between 3 services in Wicklow. Your responsibilities Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals. Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect. Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect. Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs. Deliver the personal, professional, and social development programme. Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments. Process all incoming enquiries and referrals to accommodation of service users. Support service users to liaise with landlords and facilitate when moving location. Conduct harm reduction interventions; overdose prevention, stabilisation. Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning. Support the safe and healthy functioning of each building to ensure the safety of and the ervice users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour. Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements. To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone. Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies. Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc. Undertake other related duties as may reasonably be assigned by your line manager. Essential for the role: Level 6,7 or 8 in a relevant field with 6 months experience in similar setting (including voluntary work and college placement) Or Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement) A Passion for helping people. Flexibility to work in an agile environment. Willingness to learn. Experience in carrying out Health & Safety inspections and audits. Benefits to working with Dublin Simon Community: 25 days annual leave 5% matched contribution to your pension Paid Sick Leave Policy Paid Maternity Leave Policy Bike to Work Scheme Commuter Travel Tax Savers Ticket 1st-week Comprehensive Training Progression Opportunities Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date. Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860 #J-18808-Ljbffr
About us: At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team! About our long-term accommodation services: Long-Term Accommodation services provide support for single people who are homeless with mental health, addiction or personal care needs. Residents are mostly people who have been homeless for long periods of time and who do not have the capacity to live independently. Every resident has their own room and there are also large communal rooms and gardens. The project operates a case management system where staff provide support to residents through individualised support plans. Residents are also taught life skills to increase their ability to maintain independent or semi-independent living. Benefits to working with Dublin Simon Community: 25 days annual leave. 5% matched contribution to your pension. Paid Sick Leave Policy. Paid Maternity Leave Policy. Bike to Work Scheme. Commuter Travel Tax Savers Ticket. 1st-week Comprehensive Training. Progression Opportunities. About the role: Contract Type – Full-Time Permanent Working Hours – a 5-week rolling roster of night shifts, 37.5 hours a week, from Monday to Sunday availability, night shifts only. Location – Chester House, Dublin 7, North Circular Road. Salary – 30,000 + 12% Night Allowance (€17.22 per hour) progressing to 30,796 + 12% Night Allowance (€17.68 per hour) after probation. As a Support Worker on Nights, you will work with our clients to meet their needs on a nightly basis and engage clients in service activities as per support plans. From developing relationships with clients to seeing their progress, you will directly impact the lives of many people. You will report to the Service Manager. Your responsibilities Provide support to the clients at night, recording on support plans, updating PASS and nights. Bed list, encouraging sleep hygiene. Carry out health and safety checks as per local policy and recording of same. Provide care interventions, including daily living skills support, relapse prevention support. Ensure all new clients receive a robust induction to the service and are aware of their rights and responsibilities. Ensure building is secure at night and that all systems are working (alarms, CCTV, emergency response details) and adhering to the lone working policy. Therapeutic and diversionary interventions, providing emotional and motivational support, promoting positive mental health attitudes, self-esteem, and self-respect. Support the manager in the implementation of the strategic and operational action objectives. Taking responsibility for developing and implementing strategic and operational goals. Provide care interventions and daily living skills support including showering, incontinence support and toileting, laundry, cleaning, etc. (only required for some roles). Assistance in managing medication/health regimes. Committed to providing residents with a clean-living environment. Preparations of rooms for service user intake to ensure standards are maintained. Crisis and conflict management. Ensure consistent handovers, diary, incident reports and follow-ups, in accordance with organisation policies. Accommodation management: ensuring routine maintenance is carried out, cleaning, security inspections and bedroom health and safety inspections occur, in line with operational procedures and standards. Ensure neighbourhood policy is implemented and always managed. Active interventions; harm reduction, overdose prevention. Interpersonal skills development, dealing with relationships, family liaison and behavioural management issues. Essential for the role: Level 6, 7 or 8 in a relevant field with 6 months experience in similar setting (including voluntary work and college placement) Or Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement) A Passion for helping people. Flexibility to work in an agile environment. Willingness to learn. Experience in carrying out Health & Safety inspections and audits. Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date. Please note that we reserve the right to offer the position to a successful candidate prior to the deadline of receipt of applications and we advise that you apply early. If you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860 #J-18808-Ljbffr
Role Purpose: The purpose of the role is to provide a nursing service for Homeless clients who are admitted to the Dublin Simon Residential Health and Addiction Treatment Services. The role includes assessment of the health needs of clients which addresses their physical, social, psychological, mental health, addiction, cultural and health needs. The nurse is responsible for ensuring the safety and well being of clients throughout their stay. This is done in conjunction with the visiting GP’s and members of the Residential teams. Reporting to: Nurse Manager Location: Usher Island Responsibilities of Role Requirements Specific to this Post (in addition to competency-based requirements) To effectively liaise with a range of service providers both voluntary and statutory in order to assist in the assessment of referrals to the unit. To complete all administrative tasks such as report writing, maintenance of accurate nursing and medical records, up to date client case notes, relevant form filling in order to ensure that the unit runs smoothly, safely and effectively. To facilitate groups through an effective health education and promotion programme in order to ensure that clients receive relevant information for making informed decisions. To liaise with the visiting G.P. in relation to admissions, prescribing of medications and in addressing the health needs of all clients in the service. Serves as an advocate for the rights of clients Ensures confidentiality in respect of records and interactions Candidate Specification: Essential RPN or RGN On the live register maintained by An Bord Altranais for the relevant qualification/s Basic computer skills Minimum of 2 years post registration experience Has extensive knowledge of ethical principles and code of professional conduct articulated in the ABA “Code of Professional Conduct” document. Determines own scope of practice and formulates decisions about care utilising the principles for determining scope of practice in the Scope of Nursing and Midwifery Practice Framework document Uses the Roper Logan Tierney Model of Nursing Model of Nursing to assess on admission, set goals, plan interventions, carry out care and evaluate progress towards achievement of goals. Desirable Diploma or degree in addiction studies Experience of using a Model of Nursing Knowledge of the homeless sector and the effects that being homeless has on clients’ health and well being #J-18808-Ljbffr
About our Services: All our emergency services are provided on a low threshold basis with a harm reduction model and a full suite of services for clients. The aim of our emergency services is to support our residents to move on to and to be able to sustain long term accommodation. We have several measures in place to ensure a quality, wraparound support service is provided to enable people to move out of homelessness. Benefits to working with Dublin Simon Community: 25 days annual leave. 5% matched contribution to your pension. Paid Sick Leave Policy. Paid Maternity Leave Policy. Bike to Work Scheme. Commuter Travel Tax Savers Ticket. 1st-week Comprehensive Training. Progression Opportunities. About the role: Contract Type – Full Time Permanent. Working Hours – a 8 week rolling roster of day shifts, 37.5 hours a week, from Monday to Sunday availability. Location – Dublin City, Carmans Hall. As a Day Support Worker, you’ll help to meet client needs on a daily basis; you will provide in-the-moment support and safety to clients. You will contribute to ensuring effective and consistent best-practice standards are followed in the Dublin Simon Community emergency accommodation services. The Support Worker role is an opportunity to gain frontline experience and many support workers graduate on to project worker roles within the organisation. As well as our induction program, you will be provided with 10 training days throughout the year, as well as on-the-job coaching and mentoring, ensuring you have the support and training to succeed in this role. Your responsibilities: Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals. Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect. Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self-esteem and self-respect. Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs. Deliver the personal, professional, and social development programme. Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments. Process all incoming enquiries and referrals to accommodation of service users. Support service users to liaise with landlords and facilitate when moving location. Conduct harm reduction interventions; overdose prevention, stabilisation. Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning. Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour. Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements. To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone. Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies. Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc. Undertake other related duties as may reasonably be assigned by your line manager. Essential for the role: Level 6, 7 or 8 in a relevant field with 6 months experience in similar setting (including voluntary work and college placement) Or Level 5 in relevant field with 12 months experience in similar setting (including voluntary work and college placement) A Passion for helping people. Flexibility to work in an agile environment. Willingness to learn. Experience in carrying out Health & Safety inspections and audits. #J-18808-Ljbffr
About Us At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team! Benefits to working with Dublin Simon Community: 25 days of annual leave 5% matched contribution to your pension Paid Sick Leave Policy Paid Maternity Leave Policy Bike to Work Scheme Commuter Travel Tax Savers Ticket 1st-week Comprehensive Training Progression Opportunities About the job Contract type : Full-Time Specified-Purpose Contract. Working hours : 37.5 hours per week, Monday-Sunday availability. Location: Dublin 7, North Circular Rd. Salary: 35,000 progressing to 35,820 after 6 months’ probation. To implement and carry out effective care and case management systems with the objective of progression to and sustainment of long-term accommodation. Responsibilities Deliver a quality effective service, ensuring the progression and sustainability of all residents. Manage a caseload as part of a diverse and motivated team working to achieve service targets and individual goals. Work in collaboration with clients to create support plans, inclusive of referral to services and accommodation move-on options, where appropriate. Implement and work within care and case management systems and protocols. Work in partnership with other agencies, both voluntary and statutory, ensuring good communication and cross-agency working practices to minimise obstacles to a person getting access to supports, services and/or accommodation. Carry out ongoing assessment and reviews in order to provide a quality evidence-based service, facilitating movement towards suitable living and improved quality of life, in accordance with Simon Community’s policies and procedures. Crisis and conflict management of risks to try and ensure the protection of all staff and residents. Ensure residents are consulted and involved in the operation of the project as far as possible. Provide care interventions, including daily living skills support, relapse prevention support. Therapeutic and diversionary interventions, providing emotional and motivational support, promoting positive mental health attitudes, self-esteem, and mutual respect. Carry out front-line duties such as cleaning and room turnover, to ensure the smooth running of the service. Maintain knowledge and awareness of mental and physical health and addiction issues and services, with good practice and knowledge to best support residents. Engage with and build a professional trusting relationship with residents and staff, treating all with dignity and respect, in line with the values of the Dublin Simon Community. Thorough record-keeping, consistent handovers, preparation of reports, statistics and other information as required in order to inform future strategy and responses. Work towards the achievement of individual and service goals as determined by the local scorecard and organisational strategy. Participate in regular supervision and performance review, contributing to the identification of own job related targets, progression and training needs. Essential for the role: BA/BS degree (level 7 or 8) in Psychology, Community Development, Counselling, Social Care, Social Work, or similar. 2+ years experience working in a social or caring setting. Understanding of why people become homeless and the needs they have. Keyworking and advocacy skills, carrying out assessments, care planning and review for individuals with a focus on outcomes. Commitment to promoting choice, independence, health, and wellbeing. Ability to contribute to the prevention and management of challenging behaviour. Commitment to Health & Safety Recordkeeping, report writing. Client-focused, adaptable, accountable, resilient individual. Excellent communicator, with the ability to advocate on the client’s behalf. Desirable for the role: Knowledge of mental health diagnoses, treatment services and mental health interventions. Understanding of addictions, trauma, behaviours and other presenting issues. Full driver’s license Passion for helping people, with the ability to work in an agile environment. Flexibility and openness to change. Planning, organising and adept at problem-solving. Effective team working and developing external relationships Resilience and positive outlook Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date. Please note that we reserve the right to offer the position to a successful candidate prior to the deadline of receipt of applications and we advise that you apply early. If you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860 #J-18808-Ljbffr
About Us At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference, then apply for this role with Dublin Simon Community and join the team! About the role As the Service Manager for Kilmantin LTA, Fitzwilliam Family Temporary Emergency Accommodation Service, our Visiting Support Service, and our Shared Houses, you will lead the management and development of the homeless and housing support services across Wicklow. The manager will be responsible for ensuring that client services operate at a high standard, meeting practice standards, and meeting the needs of homeless individuals and families in the community, while effectively managing and supporting remote teams. The manager will lead a team that promotes community integration and supports clients that are at risk of becoming homeless. Job Purpose: The manager will oversee all operations of Kilmantin & Fitzwilliam & Shared Housing and visiting support services across Wicklow. Contract Type: Specified Purpose (1 year) Working Hours: 37.5 hours a week, Monday-Friday availability (on call). Location: Wicklow town and surrounding areas. Salary: €38,000 to €42,000. Responsibilities: Overseeing all aspects of the care and case management system including coordination and chairing of Case Review meetings, monthly checks to ensure all PASS and 360 Salesforce records are up to date, and direct supervision of staff around assessment, support planning, and interagency protocols for both services. Managing a robust referral system ensuring all clients are allocated a keyworker and all referrals are logged. Responsible for the Health and Safety standards of the Visiting Support service including the Vehicle Management, Risk Register Reviews, Hybrid Working practices, Child Protection Policy adherence, conducting H&S audits, and ensuring the Lone Working Policy is applied for service staff. Overseeing risk and incident management for teams. Ensure service risk register is updated quarterly. Actively engage in service development needs and lead the teams through change. Ensure expenses management and procedures are adhered to and managed, overseeing sign off on expenses and management of same. Conduct monthly audits to ensure practices are in line with policy. Carry out supervision with all staff and conduct yearly performance reviews and manage probation reviews accordingly. Work closely with the senior manager ensuring strong communication between the managers and teams. Demonstrate a commitment to providing the highest quality of service, working within best practice and quality standards, including NQSF. Coordinate the allocation of cases among staff considering caseloads, area of work, and travel requirements ensuring efficiencies in allocation of work. Manage all reporting requirements including Monthly Managers reports, service KPI sheets, invoices for payment, statistic reports, HSE reports, and others, ensuring they are submitted and complete accurately. Work closely with local authorities to manage complex cases, referrals, and respond to service development needs. Liaise with HR relating to all aspects of staff management, ensuring that TMS is up to date and all forms/procedures are completed as required. Take responsibility for the induction of new staff, volunteers, graduates, and student placements and ensure ongoing CPD (Continuous Professional Development) of all staff as well as your own. Provide a high standard of service ensuring client satisfaction as it pertains to services and prompt resolution to complaints, participating in the organisation's client satisfaction survey and following up on any corrective actions arising from it. Lead on continuous improvement initiatives, team development, systems implementation, and benchmark best practice standards in conjunction with the quality office and HR. Ensure adequate capacity and resource planning are addressed to respond to all allocations and provide resources to staff effectively (e.g., vehicles, IT support, travel tickets). Develop, protect, and nurture strong internal and external relationships, particularly with Local Authority partners and funders in HSE. Monitor and measure established relationships continuously. Actively participate as part of the organisation's management team to develop innovative responses to strategic requirements and develop a service scorecard for the team with KPI sheet and individual action plans for staff, which will be formally reviewed quarterly. Participate & lead in any tendering process related to your service or others that may require your support. Work with the communications team as required and monitor media requests with the senior manager. Ensure that work is completed within the agreed budget, effective utilisation and distribution of resources, ensuring regular monitoring and control. Ensure all costs are controlled without compromising standards and service delivery. Participate in the on-call rota as laid down in the policy covering this area. Perform all relevant administration including monthly budget reviews, function reports & scorecard updates. Participate in FMT meetings and events. Ensure staff training is up to date and allocate time for staff to attend training. Ensure all service PPG’s are reviewed regularly and in date including the safety statement for the service. Foster team development and engagement through team-building days, activities, and planning days. Represent service at sector meetings. Essential for the role: Min 2 years experience working with vulnerable and disadvantaged groups, of which at least 1 year experience in homeless services. Demonstrated experience working in the non-profit sector and ability to manage the complexity of staffing and client issues arising. Experience managing clients in a community support environment and evidence of knowledge base relating to community stakeholders. Record keeping and report writing skills. Skilled in change management. Knowledge of services in the homeless sector. Knowledge of homeless families and their needs in a visiting support environment. Benefits: 25 days annual leave. 5% matched contribution to your pension. Paid Sick Leave Policy. Paid Maternity Leave Policy. Bike to Work Scheme. Commuter Travel Tax Savers Ticket. 1st-week Comprehensive Training. Progression Opportunities. Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date. Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860. Job Types: Full-time, Specified-purpose Contract length: 12 months Pay: €38,000.00-€45,000.00 per year Benefits: Company pension. Employee assistance program. Sick pay. Schedule: Monday to Friday. Licence/Certification: Driver license (required). Work authorisation: Ireland (required). Work Location: In person. #J-18808-Ljbffr
About Us At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response, and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference then apply for this role with Dublin Simon Community and join the team! Benefits to working with Dublin Simon Community: Annual leave is 8% of total hours worked in a month 5% matched contribution to your pension Paid Sick Leave Policy Paid Maternity Leave Policy Bike to Work Scheme Commuter Travel Tax Savers Ticket 1st-week Comprehensive Training Progression Opportunities About the job Contract: Part Time Permanent. Working Hours: 18.75 hours per week, 7-day liability – Monday to Sunday, Days & Nights. Salary: €30,000 + 12% night allowance or €17.22 per hour. Location: Bray/Wicklow town (Public transport, free car park). Flexibility and adaptability are core personality traits for this role; you must be available to cover a mix of Day shifts, Night shifts, and Weekends between 3 services in Wicklow. Your responsibilities Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals. Build professional relationships of trust with all service users and residents, treating all with dignity and respect. Provide therapeutic and diversionary interventions, offering emotional and motivational support, and promoting positive mental health attitudes, self-esteem, and self-respect. Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare) to establish and expand services to meet physical and mental health needs. Deliver personal, professional, and social development programmes. Assist in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying service users to appointments. Process all incoming enquiries and referrals to accommodation for service users. Support service users in liaising with landlords and facilitating moves. Conduct harm reduction interventions; overdose prevention, stabilisation. Complete daily duties which may include assisting clients with mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are met, and general upkeep of the building. Support the safe and healthy functioning of each building to ensure the safety of service users/residents, including procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour. Manage complex and challenging behaviour and conflict management, ensuring residents adhere to accommodation agreements. Carry out all administrative duties such as managing petty cash, record keeping (electronic and paper), filing, and answering queries via phone. Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisational policies. Ensure services and projects comply with organisational policies, procedures, and guidelines in areas such as Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement. Undertake other related duties as may reasonably be assigned by your line manager. Essential for the role: BA/BS degree (level 7 or 8) in Psychology, Community Development, Counselling, Social Care, Social Work, or similar. Or Level 5 in a relevant field with 12 months experience in a similar setting (including voluntary work and college placement). A passion for helping people. Flexibility to work in an agile environment. Willingness to learn. Experience in carrying out Health & Safety inspections and audits. Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date. Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860. #J-18808-Ljbffr
