A fantastic opportunity has arisen for an energetic receptionist to join our team at Druids Glen Hotel & Golf Resort. We offer competitive rates with excellent benefits. We welcome experienced and junior therapists to join our team and accommodation can be provided if required on-site. The successful candidate will be trained in-house by our Senior Spa Therapist with continued ongoing training with our product houses, IMAGE and GROUND wellbeing. This position would provide a fantastic opportunity for those interested in pursuing a career with a company focused on exceptional customer service. In return, we offer competitive rates with sales commission from retail products and incentive products. Requirements: Therapists must have a passion for the spa industry, deliver a high standard of treatment and customer service in line with standards expected. The successful candidate will be qualified in either facial, massage, body or beauty treatments. In return we offer excellent employee benefits including: Complimentary Health Club and pool membership Complimentary golf Discounted golf and health club rates for friends and family members Length of Service Rewards Internal Training Rewards Upselling & Other Departmental Rewards Discounted Spa treatments Educational Assistance - for Hospitality & other professional courses Bike to work scheme & other commuter plans Meals during shifts Free on site tea/coffee Free parking Staff Discounts on accommodation in our Sister Properties Opportunities for advancement & Career Development Employee Recognition Achievers of the Year Leaders of the Quarter Achievers of the Month Employee Referral Bonus Financial Planning Resources The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the team it employs. The success of Druids Glen, we believe, depends on the commitment of each and every member of the team to practice teamwork, mutual respect, responsibility and professionalism. If you are qualified or have previous experience and would be interested in the opportunity of career advancement within a 5 Star property, contact us today; we look forward to hearing from you. #J-18808-Ljbffr
We have an exciting opportunity for an experienced Night Manager to join our team here at the 5* Druids Glen Hotel & Golf Resort. Key Responsibilities Management and supervision of night staff ensuring standards are maintained at all times. Responsible for the smooth operation of all departments of the hotel during the day or night shift. Assist our guests efficiently, courteously and professionally in all Front Office related functions. Ensure all accidents, incidents, and suspicious occurrences are reported to the relevant people and assist in providing all relevant backup. Familiarize with and adhere to all rules and regulations of the hotel with specific regard to: Fire procedures, Health and Safety at work, Security regulations. Carry out the Night Audit. Have a thorough knowledge of all Front Office operations. Manage F&B and C&B Operations. Maintain hotel standards of hospitality at all times. Be vigilant regarding security and health and safety. Deal with day-to-day queries, complaints, or problems that may arise during your shift. Experience/Qualifications: A minimum of 2 years' experience in a similar role, ideally in a busy hotel environment. Extensive knowledge of Front Office procedures. Working knowledge of PMS and POS systems. Commitment to delivering exceptional service. Fluency in English, both written and oral. Excellent telephone manner. The Ideal Candidate Will: Be highly motivated, hardworking, and ambitious with leadership ability and interest in developing within a busy operation. Boast excellent interpersonal and organizational skills. Have the ability to multitask in a fast-paced environment. Be a self-starter focused on providing a consistently high standard of service. In return, we also offer excellent employee benefits including: Career Development and Training Rewards for personal achievement in sport Rewards for personal achievement in education Rewards for personal achievement in community activity Length of Service Rewards Internal Training Rewards Upselling & Other Departmental Rewards Discounted Spa treatments Educational Assistance - for Hospitality & other professional courses On-site Gym Bike to work scheme & other commuter plans Meals during shifts Free on-site tea/coffee Free parking Healthy Snacks Staff Discounts on accommodation in our Sister Properties Opportunities for advancement & Career Development Achievers of the Year Leaders of the Quarter Achievers of the Month Departmental Star of the Month Employee Referral Bonus Financial Planning Resources Complimentary Golf on Druids Heath Golf Course Team & Departmental Rewards The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Druids Glen Resort, we believe, depends on the commitment of each member of the team to practice teamwork, mutual respect, responsibility, and professionalism. #J-18808-Ljbffr
We are seeking an enthusiastic, professional, motivated and hardworking individual with a desire to provide excellent customer service. This is not an office based position but requires leading from the lobby. Principle Responsibilities: The role will be charged with leading and motivating the front office team to deliver outstanding levels of service to guests of the Hotel. Responsible for all front office functions and team. As a department leader, directs and works with managers and team to successfully execute all front office operations, including guest arrival and departure procedures. Role Requirements: To establish and implement standards, ensuring all services offered are of the highest 4* quality and all employees are trained in the delivery of same. Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks. Identify and analyse operational challenges and facilitate the development of solutions to prevent reoccurrence. To liaise with the accommodation and maintenance department daily to ensure that potential issues are dealt with in a controlled manner. Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback and individual coaching when needed. Providing guidance and direction to team members, including setting performance standards and monitoring performance. Manages staffing levels to ensure that guest service, operational needs, and financial objectives are met through forward planning. To ensure compliance in relation to Health & Safety and statutory requirements. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. To maintain a strong visible presence in the department. Ability to recruit, train, develop and retain team members. The Candidate: The ideal candidate must have: Previous experience in a similar position within a 3* or 4* property. Excellent attention to detail and the ability to motivate self and team. Strong, professional communication skills are essential, both oral and written. Previous experience in a high-volume property. Fully competent in the property management system, HOTSOFT or similar PMS. The ability to work under pressure, on their own initiative and have a passion for the hospitality business. In return, we also offer excellent employee benefits including: Career Development and Training Opportunities for advancement Staff Discounts on accommodation in our Sister Properties Complementary Health Club and Pool Membership Discounted Spa treatments & Products Complimentary Golf in Druids Heath Bike to work scheme & other commuter plans Meals during shifts & Healthy Snacks Free parking Length of Service Rewards #J-18808-Ljbffr
We are seeking an experienced Breakfast Manager to join the very successful team at the Druids Glen Hotel. The Breakfast Manager will be responsible for managing morning operations of the F&B outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met. Responsibilities: Responsible for daily shift operations and management of staff in F&B area. Assists with promoting the food & beverage outlets. Maintain and monitor the service levels of the F&B outlets - ensure that all guests are accommodated. Maintain standards. A focus on stock control, training, implementing training. Assists servers on the floor during peak periods. Strives to ensure guest satisfaction. Strengthen the global hotel team by assisting in other areas of the operation when needed. Ensure that Standards of Procedure are adhered to throughout the F&B outlets. We are seeking an individual who has the following experience and knowledge: A minimum of two positions working as a manager/assistant manager within a high-volume restaurant. May suit somebody at a supervisory level looking to take the next step in their career. Previous experience in a hotel background of 4/5 Star standard. Strong people management skills. A proven track record in performance results within the area of guest satisfaction. Experience of working in a self-directed environment having to work under own direction. Experience in supervision and direction of a team. Excellent leadership and delegation skills required. Available to work early and late shifts both midweek and weekend. Strong communication levels both written and oral. We are seeking a candidate who will be a proactive, committed Team Member. Who will be self-motivated, flexible, able to work on their own initiative and lead a team. This candidate must also be willing to work outside normal hours of duty i.e. Monday - Sunday. In return, we also offer excellent employee benefits including: Career Development and Training. Complimentary Health Club and Pool Membership. Discounted Spa treatments. Complimentary Golf. Discounted golf and Health Club rates for friends and family. Bike to work scheme & other commuter plans. Meals during shifts. Free parking. Staff Discounts on accommodation in our Sister Properties. Opportunities for advancement & Career Development. Employee Recognition (eXcellence Points). Achievers of the Year. Leaders of the Quarter. Achievers of the Month. X-points Reward Catalogue. Employee Referral Bonus. Financial Planning Resources. If you have the skills outlined above for this role, please apply online today attaching a copy of your CV. #J-18808-Ljbffr
A fantastic opportunity has arisen for an experienced Maintenance Manager to join the dynamic team at Druids Glen Resort. Reporting to the Hotel Manager, the successful candidate will manage the maintenance team and ensure a high standard and upkeep of all areas of the resort. Druids Glen Resort is situated in County Wicklow, only 20 miles south of Dublin. The hotel is carefully sited in a beautiful landscaped estate and allows spectacular views across the Druids Glen Golf Course and Druids Heath Golf Course. The hotel comprises 145 luxury appointed bedrooms including 11 suites. For dining and entertainment, the hotel offers many options as well as a health spa and fitness facility with pool, gym, and a fully serviced conference centre. Our stunning lounge overlooks the 13th hole of Druids Glen Golf Course. The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Druids Glen Resort, we believe, depends on the commitment of each member of the team to practice teamwork, mutual respect, responsibility, and professionalism. Main Functions: You will continually support and improve engineering services that effectively address problems affecting guests and associates. Ensure all repairs are completed in a timely manner. You will be responsible for ensuring that all equipment is kept in good repair. Motivate and lead staff members. Maintain resort standards, policies, and procedures. Plan, control, and organise all maintenance activities in the resort. Ensure preventative maintenance is completed throughout the resort. The ideal candidate: Will have general maintenance experience in: Equipment upkeep Painting Plumbing Air Handling Units & BMS Previous experience working within the area of Electrical & General Maintenance. Excellent communication skills are a must as you will be required to communicate with hotel guests and fellow employees on a consistent basis. A third-level qualification to a minimum standard of a Higher Certificate (QQI) (Level 6) in a building discipline or relevant engineering discipline or fully served Trade apprenticeship of not less than four years. Have 5 years post qualification/apprenticeship (electrical or mechanical or similar) experience of maintaining industrial and domestic type buildings, of which 2 years' experience must be in the management of a maintenance team. In return we offer excellent employee benefits including: Complimentary Health Club and pool membership. Complimentary golf on both Druids Glen and Druids Heath courses. Discounted golf and health club rates for friends and family members. Career Development and Training. Rewards for personal achievement in sport. Rewards for personal achievement in education. Rewards for personal achievement in community activity. Length of Service Rewards. Internal Training Rewards. Upselling & Other Departmental Rewards. Discounted Spa treatments. Educational Assistance - for Hospitality & other professional courses. Bike to work scheme & other commuter plans. Meals during shifts. Free on-site tea/coffee. Free parking. Healthy Snacks. Staff Discounts on accommodation in our Sister Properties. Opportunities for advancement & Career Development. Achievers of the Year. Leaders of the Quarter. Achievers of the Month. Departmental Star of the Month. X-points Reward Catalogue. Employee Referral Bonus. Financial Planning Resources. Team & Departmental Rewards. If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property, contact us today. Druids Glen is an equal opportunities employer. #J-18808-Ljbffr
Are you an energetic, highly motivated individual looking for employment? If so, Druids Glen Hotel & Golf Resort is looking for an Accommodation Linen Porter. Work hours include early and late shifts on both weekdays and weekends. The candidate: Good communication skills and attention to detail Must be able to communicate effectively in English both orally and in writing Previous experience working as a Housekeeping Porter in a hotel is desirable Must be able to work a flexible schedule, including holidays, nights, and weekends Has the ability to lift and carry supplies and equipment Honest, reliable, flexible, and hardworking. Essential Functions: Reporting to the Accommodation Manager: Offers the highest level of guest service in all accommodation areas, ensuring the agreed standards are achieved at all times Deals with all guest requests in a professional and timely manner Works as part of the team, being aware of colleagues and their needs Ensures an in-depth knowledge of the department's standard operating procedures, particularly room set ups Delivers clean linen to all accommodation stores and collects all dirty linen from the accommodation hallways Assesses the quality and accuracy of all linen deliveries and stores same Assists with turnovers, tear-downs and all related services, including striping of beds if required Completes all required side-work, including deep cleaning assignments, vacuuming, mopping Maintains excellent standards of cleanliness throughout the Hotel Ensures all maintenance requests are communicated clearly to the Maintenance Team In return, we also offer excellent employee benefits including: Career Development and Training Rewards for personal achievement education Rewards for personal achievement in community activity Length of Service Rewards Internal Training Rewards Upselling & Other Departmental Rewards Discounted Spa treatments Educational Assistance - for Hospitality & other professional courses On-site Gym Complimentary Golf in Druids Heath Bike to work scheme & other commuter plans Meals during shifts Free on site tea/coffee Free parking Healthy Snacks Staff Discounts on accommodation in our Sister Properties Opportunities for advancement & Career Development Employee Recognition Achievers of the Year Leaders of the Quarter Achievers of the Month Departmental Star of the Month Employee Referral Bonus Financial Planning Resources Team & Departmental Rewards The success of any hotel comes not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Druids Glen Resort, we believe, depends on the commitment of each member of the team to practice teamwork, mutual respect, responsibility, and professionalism. If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property, contact us today. Druids Glen is an equal opportunities employer. #J-18808-Ljbffr
Druids Glen Hotel and Golf Resort is seeking to hire a Hotel Duty Manager to join the highly successful team in our Hotel operations. The hours involved will include both early and late shifts and will include mid-week and weekend work. The ideal candidate will have: Minimum 2 years' experience in F&B Supervisory roles Prior experience within a 5-star hotel Organisational & planning skills Creative & can engage well with the other team members & guests Be able to adapt to change and work well under pressure Key Duties: To assist in the overall smooth operations of the hotel and across the departments. To ensure appropriate levels of customer care are always delivered to our guests. To assist other department managers in drawing up rosters on a weekly basis in line with business needs. To hold daily team briefings in the department(s) to ensure effective communication. To ensure a high level of hygiene throughout the department always. To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training. To provide support where necessary in all areas of the hotel. To ensure a high level of security throughout the hotel through constant monitoring and taking appropriate preventative action. To ensure we have a highly motivated team and all problems are resolved immediately. To assist with staff induction, selection, recruitment and disciplining of the team in line with hotel policy. To plan and always carry out training within the department to ensure consistency of the required standards. To support & lead our meeting & events functions with focus on small to large meetings, sports teams & social events. To check all closing procedures are completed by each department. To ensure all areas of the hotel are locked & secure. To be fully conversant with and adhere to all rules and regulations of the hotel, with specific regard to: Hygiene Fire procedures Health and safety at work To attend training sessions as required. To assist in replying to any Guest Assistance correspondence as required. This is a fantastic opportunity for the right candidate to learn & develop in a busy 5-star operation with a great Food & Beverage team. In return, we also offer excellent employee benefits including: Hotel B&B Discounts across the group. Discount on Bar & Restaurant Food in a sister property. Discount on Spa Products. Comp Golf Available on Druids Heath to all Neville Hotel Team Members. On-site Gym & One free Fitness Assessment. Promotion of bike to work scheme and other commuting to work incentives. Meals during shifts and free onsite tea/coffee. Provision of employee uniforms. Onsite Healthy Snacks. Wellbeing initiatives. Opportunities for Career Progression. Employee Recognition. Employee Referral Bonus. Education & Training Assistance. Access to Company Mentorship Programme. The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Druids Glen Resort, we believe, depends on the commitment of each member of the team to practice teamwork, mutual respect, responsibility and professionalism. If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property contact us today. Druids Glen is an equal opportunities employer. #J-18808-Ljbffr
Druids Glen Hotel and Golf Resort is seeking to recruit a concierge team member to join the highly successful Front Office team for the position of Front Door Host /Concierge. The hours involved will include both early and late shifts and will include mid-week and weekend work. Responsibilities: Ensure a hospitable and professional atmosphere at the main door and occasionally in the lobby area Greeting guests at their cars as they arrive, assisting with luggage and providing directions to the front desk Valet parking Providing the highest level of service in an efficient and courteous manner while following Druids Glen standards, procedures and policies at all times. Handling all guest requests and fulfilling them as quickly as possible. Ensuring that the guests' first impression is memorable This role may also include some Front Desk Duties. The ideal candidate will have the following experience: Experience of working within a Hotel's Concierge or similar Front Office position is desirable. Previous experience working with a computerized Front Office system is desirable but not essential. Knowledge of the Wicklow area is vital. Excellent Communication Skills. Full clean drivers' licence is essential. In return, we also offer excellent employee benefits including: Career Development and Training Rewards for personal achievement in sport Rewards for personal achievement in education Rewards for personal achievement in community activity Length of Service Rewards Internal Training Rewards Upselling & Other Departmental Rewards Discounted Spa treatments Educational Assistance - for Hospitality & other professional courses On-site Gym Bike to work scheme & other commuter plans Meals during shifts Free on-site tea/coffee Free parking Healthy Snacks Staff Discounts on accommodation in our Sister Properties Opportunities for advancement & Career Development Achievers of the Year Leaders of the Quarter Achievers of the Month Departmental Star of the Month Employee Referral Bonus Financial Planning Resources Complimentary Golf Team & Departmental Rewards At Druids Glen Resort, we are seeking ambitious, career-minded individuals who share our passion for delivering the highest standards of customer service at all times. The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Druids Glen Resort, we believe, depends on the commitment of each and every member of the team to practice teamwork, mutual respect, responsibility, and professionalism. If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property, contact us today. #J-18808-Ljbffr
Druids Glen Hotel and Golf Resort wish to recruit an experienced Front Desk Agent to work within our successful Front Office Department. We require a team member who is focused on customer care & enjoys ensuring that every guest departs satisfied. The Candidate: The ideal candidate for this role will be a confident, organised person who has excellent attention to detail and customer care skills. A flexible attitude towards shift work is essential as midweek and weekend work is involved. Responsibilities: Greet guests immediately upon arrival and anticipate assistance that may be required. At all times strive to represent Druids Glen in a professional manner. Handle guest requests efficiently. Perform duties according to Resort policies, procedures and standards. Be knowledgeable about daily Resort Operations. Be knowledgeable about guest rooms, locations, amenities, features and all other services offered by the Resort. Operate Hotsoft and have a working knowledge of Volante. Be empowered to solve issues as they arise. Practice gracious hospitality and promote goodwill by being friendly, courteous and helpful to guests and colleagues. Answer phones according to Resort standard. Ensure the cleanliness of the front desk area and back office at all times. A flexible attitude to working days and shifts in accordance with the departmental rota. Experience: Previous Hotel Front Desk experience is desired for this role. Strong communication skills both verbal and written is essential. Experience with Hotsoft is desirable and a distinct advantage. A full clean driving licence is desirable but not essential. In return we offer excellent employee benefits including: Complimentary Health Club and pool membership. Complimentary golf on both Druids Glen and Druids Heath courses. Discounted golf and health club rates for friends and family members. Career Development and Training. Rewards for personal achievement in sport. Rewards for personal achievement in education. Rewards for personal achievement in community activity. Length of Service Rewards. Internal Training Rewards. Upselling & Other Departmental Rewards. Discounted Spa treatments. Educational Assistance - for Hospitality & other professional courses. On-site Gym. Bike to work scheme & other commuter plans. Meals during shifts. Free on site tea/coffee. Free parking. Healthy Snacks. Staff Discounts on accommodation in our Sister Properties. Opportunities for advancement & Career Development. Employee Recognition. Achievers of the Year. Leaders of the Quarter. Achievers of the Month. Departmental Star of the Month. Employee Referral Bonus. Financial Planning Resources. Team & Departmental Rewards. The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the team it employs. The success of Druids Glen, we believe, depends on the commitment of each and every member of the team to practice teamwork, mutual respect, responsibility and professionalism. If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property, contact us today. We look forward to hearing from you. #J-18808-Ljbffr
Druids Glen Hotel and Golf Resort is seeking to hire food and beverage assistant team members to join the highly successful team. The hours involved will include both early and late shifts and will include mid-week and weekend work. Responsibilities: To serve the guest in accordance with Resort standards of food and beverage quality and in a gracious and professional manner. Display excellent hospitality through a positive personality with both guests and co-workers. Take pride in all facets of service, including quality, appearance, and cleanliness for self and the food & beverage outlet. Clear, concise communication with the kitchen team. Responsible service of alcohol. Ensure that food orders have been properly prepared, garnished, and presented before allowing the dish to leave the kitchen. Communicate effectively with co-workers and managers. Job Specific: To provide excellent customer service. Work as part of a team. Follow safety procedures and policies to ensure a safe working environment. Honor all work-related requests to ensure guest satisfaction. Be knowledgeable of food and beverage menu items, their garnish, contents, and preparation methods. The ideal candidate will have previous or similar experience in a 4-5* property, and strong communication skills are essential. In return, we also offer excellent employee benefits including: Career Development and Training. Rewards for personal achievement in sport. Rewards for personal achievement in education. Rewards for personal achievement in community activity. Length of Service Rewards. Internal Training Rewards. Upselling & Other Departmental Rewards. Discounted Spa treatments. Educational Assistance - for Hospitality & other professional courses. On-site Gym. Bike to work scheme & other commuter plans. Meals during shifts. Free on-site tea/coffee. Free parking. Healthy Snacks. Staff Discounts on accommodation in our Sister Properties. Opportunities for advancement & Career Development. Employee Recognition. Achievers of the Year. Leaders of the Quarter. Achievers of the Month. Departmental Star of the Month. Employee Referral Bonus. Financial Planning Resources. Complimentary Golf. Team & Departmental Rewards. The success of any hotel comes, not with the decor and elaborate rooms, but from the friendliness and courtesy of the associates it employs. The success of Druids Glen Resort, we believe, depends on the commitment of each and every member of the team to practice teamwork, mutual respect, responsibility, and professionalism. If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property, contact us today. #J-18808-Ljbffr
