Dromoland Castle, together with The Inn at Dromoland, is currently seeking a proactive and hands on Resort Maintenance Supervisor to become a key member of our dedicated team. In this dynamic role, you will support the Resort Maintenance Manager in maintaining our exceptional standards across the estate. You will lead maintenance operations across both properties, coordinating teams, managing planned and reactive maintenance tasks, and liaising with external contractors. Flexibility is essential, as this is a 5-over-7-day role, which may include evening and weekend work as needed. Main Duties & Responsibilities: Assist the Resort Maintenance Manager to implement and monitor an effective maintenance system for the resort. Ensure all items on the daily maintenance list are completed and marked off in Snapfix. Undertake hands-on maintenance tasks as required (electrical, plumbing, carpentry, painting, etc. Ensure all team members follow safe operating procedures and comply with Health & Safety Legislation. In conjunction with the Manager, prioritise, plan, and co-ordinate maintenance work using Snapfix (planned, preventive, and reactive maintenance). Assists with overview of roster to ensure the maintenance team have adequate cover, including being responsive to varying workload demands. Collaborate with the Resort Maintenance Manager and Senior Management on all development and capital projects. Maintain stock levels for maintenance supplies (light bulbs, fuses, batteries, etc.) to a par stock level. Conduct weekly testing and/or verification of: Fire Alarm Bell Tests Emergency Lighting systems Fire Fighting Equipment Maintain accurate records of maintenance work, safety inspections, and equipment. Perform regular checks to ensure property appearance, safety, and functionality are maintained. Ideal Candidate: Previous experience in a similar maintenance supervisory role (hotel, resort or equivalent). Relevant Third Level Qualification or completed training in trades (electrical, plumbing, carpentry etc.) Strong leadership skills: ability to motivate a team, delegate tasks, follow up and ensure accountability. Hands-on maintenance skills (or willingness to carry out maintenance duties across trades). Good organisation skills; ability to plan, prioritise and schedule work efficiently. Strong problem solving, attention to detail, and proactive mindset. Good communication skills; ability to liaise clearly with both internal team members and external contractors. Knowledge of Health & Safety legislation and safe working practices. Availability to work five days over seven days. Benefits Competitive salary (commensurate with experience). Pension Scheme. Sick Pay Scheme. Free Leisure Centre Access. Free meals whilst on duty. Free Parking On Site. Wellness / wellbeing programme. Discounted rates across the Dromoland Resort & Estate. Opportunities for ongoing training and development. Eligibility to Work Please note:Applicants must have the right to live and work in Ireland without restriction. If you bring the experience, reliability, and enthusiasm were looking for, wed love to hear from you.Apply todayand take the next step in your career with one of Irelands most iconic hotels. Skills: Maintenance General Trade
Dromoland Castle is currently seeking an exceptional Director of Rooms Division. This pivotal role is responsible for the strategic leadership and operational excellence of our Front Office, Accommodation, and Maintenance departments, ensuring a seamless guest journey, from prearrival to departure. As Director of Rooms Division, you will champion operational efficiency, service innovation, and cross departmental collaboration, aligning every element of the Rooms Division with our elevated standards of luxury hospitality. This position plays a critical role in achieving and maintaining Forbes 5Star certification, requiring an uncompromising commitment to personalisation, attention to detail, and operational precision across every guest touchpoint. Key Responsibilities: Provide strategic direction and daily operational oversight for the Rooms Division, ensuring exceptional guest experiences and optimal departmental performance. Lead and inspire teams in the Front Office, Accommodation, and Maintenance, promoting a culture of excellence and accountability. Monitor and manage guest satisfaction metrics, responding to feedback and driving continuous improvement aligned with Forbes and brand standards. Assist with the successful implementation of Forbes Travel Guide standards and other external brand audit requirements. Develop, manage, and report on departmental budgets, forecasts, P&L, and CAPEX plans, ensuring cost effective and high quality operations. Drive labour productivity, optimise scheduling, and ensure efficient resource planning across departments. Lead and participate in the Executive Committee, contributing to broader hotel strategy and vision. Collaborate closely with Sales, F&B, Spa, Events, and Reservations to ensure a seamless guest experience across all touchpoints. Serve as an ambassador for the hotels brand and reputation, both internally and externally. Ensure all operations comply with health & safety, fire, and security standards. Qualifications, Knowledge & Experience: Bachelors degree in Hospitality Management or a related field is required. 710 years of progressive leadership experience in the Rooms Division of a luxury hotel, with at least 13 years at Director level or above. Proven leadership of Front Office, Accommodation and Engineering/Maintenance within a high end hospitality environment. Strong working knowledge of Forbes Travel Guide audit standards, with direct experience in achieving and maintaining Forbes 5Star service levels. Deep expertise in P&L management, CAPEX planning, and expense control aligned with occupancy and operational performance. Advanced proficiency in labour optimization, scheduling, and multifunctional team coordination. Strong working knowledge of hospitality technologies, including Property Management Systems (PMS), Reservation Systems, and Guest Relations Management (GRM) platforms. Fluent in spoken and written English, with a passion for delivering personalised and culturally relevant guest experiences. Key Competencies: Strategic Leadership & Coaching: Inspires, mentors, and develops high performing teams across the Rooms Division. Operational Precision: Flawless attention to detail, driving consistency and excellence in service delivery. Luxury Brand Stewardship: Upholds and champions the culture, values, and elevated standards of achieving and maintaining Forbes 5Star property. Emotional Intelligence: Naturally empathetic, approachable, and sincere in guest and team interactions. Analytical Mindset: Assesses challenges and implements data informed, sustainable solutions. Organisational Agility: Manages multiple priorities and projects within a fast paced, guest first environment. Guest Journey Design: Passion for innovation in sequence of service, guest experience mapping, and operational workflow. Cross Functional Collaboration: Works seamlessly across departments and with the Executive Committee to drive unified performance. Communication Excellence: Articulates vision, enforces accountability, and represents the hotel with confidence and polish. Professional Presentation: Consistently well groomed and elegantly presented, embodying the brands standard of excellence. Why Join Us? At Dromoland Castle, you will be part of a team committed to preserving the legacy and luxury of one of Irelands most iconic destinations. We offer: A values driven culture rooted in excellence, authenticity, and warmth The opportunity to contribute to a Forbes 5Star journey Executive level leadership impact with room for continued career growth Competitive salary, benefits, and recognition in one of the worlds finest hospitality environments Skills: Director Management Rooms Division
Dromoland Castle Hotel, one of Irelands most prestigious 5-star resorts, is currently recruiting a Full-Time Leisure Centre Attendant to join our dedicated and friendly team. This role will be Monday to Sunday working 5 over 7 days. We are looking for a highly motivated and enthusiastic individual who brings strong experience and a passion for delivering exceptional guest service. Overview of the role: Support daily operations, including opening and closing the leisure centre Perform safety and facility checks fire exits, security alarms, lighting, etc. Provide exceptional customer service to guests and members Assist guests with using gym and pool equipment safely and effectively Perform routine and deep cleaning across all areas: pool, gym, changing rooms, reception, toilets, corridors Supervise the swimming pool, ensuring customer safety in accordance with centre policies and safety codes Work collaboratively as part of a team to maintain a clean, safe, and welcoming environment The Ideal Candidate: A valid Lifeguard Qualification (or a strong commitment to completing lifeguard training) A positive, can-do attitude and strong people skills Experience in a similar leisure or hospitality environment Excellent organisation and attention to detail Benefits: Full training and support Resort staff benefits including discounts on accommodation, dining, and spa treatments Meals provided while on duty Free on-site parking Work Authorisation: Applicants must have the legal right to live and work in Ireland permanently. Unfortunately, we cannot consider candidates without the necessary visa or work permit. Skills: Leisure Centre Life Guard Customer Service
Dromoland Castle is currently seeking an experienced and dedicated Full-Time Food & Beverage Team Member to join our award-winning hospitality team. This is more than just a job, it is an opportunity to be part of an iconic destination where excellence is tradition and guest experience is everything. In this pivotal role, you will be the first point of contact for our guests in the dining experience, setting the tone for exceptional service from the moment they arrive to the moment they leave. Your attention to detail, strong organisational skills, and enthusiasm for creating memorable moments will help ensure every guest enjoys a seamless and unforgettable visit. Key Responsibilities: Greet all guests warmly Provide gracious, courteous, and helpful service to guests and colleagues Collaborate across departments to foster a positive work environment Coordinate seating with wait staff and manage guest flow Respond to guest inquiries in a professional and timely manner Maintain and update the reservation system daily Support wait staff during busy periods as needed Overview of Role: This is a full time position working 5 over 7 days (Monday to Sunday) Shift times will vary pending business needs. Proficiency in Table Path reservation system (preferred) Strong computer literacy Fluent English speaker Minimum of 2 years experience in customer service and/or hotel industry Benefits: Full on-the-job training Leisure Centre Membership Pension scheme after 6 months Wellness programme Competitive salary Discounted staff rates across Dromoland Castle and The INN at Dromoland Training Opportunities Work Authorisation: Applicants must have the unrestricted right to live and work in Ireland. Skills: Host Hostess Star Luxury
