A leading care service provider in Dublin is seeking a Business Operations Manager to oversee daily operations and ensure high-quality home care services. The role requires an experienced operational leader with at least 3 years in management within healthcare or service sectors. You will drive operational excellence, maintain compliance with HIQA regulations, and support team development. Strong communications and problem-solving skills are essential for success in this dynamic environment. #J-18808-Ljbffr
A growing healthcare provider in Ireland is seeking a Care Manager to oversee care plans and quality assurance while mentoring caregivers. The ideal candidate has QQI Level 5 in Social or Healthcare and 2-3 years’ experience in home care or healthcare. This role provides opportunities for career development and supports work-life balance. Applicants must hold a full clean driving license and have computer literacy skills. #J-18808-Ljbffr
Join our team With a global presence across six countries, Dovida delivers nine million hours of care annually. In Ireland, our network of 25 offices and 350 professionals supports 4,000 caregivers, empowering over 7,000 clients to live life their way. Guided by our ‘ Circle of Care ’ philosophy, we promise: Your Life, Your Way. Be part of a team that values compassion, empowerment, and making a real impact. Join us and help shape a brighter future—one life at a time. Who we`re looking for Dovida Ireland is looking for On Call Coordinator . The successful candidates will be required to cover the scheduling team over the night weekends and Public Holidays, and will have the following ability & traits: Demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures. Demonstrate excellent written and verbal communication skills and the ability to listen intently and effectively. Ability to establish collaborative working relationships with management, colleagues, and Caregivers. Ability to demonstrate effective interpersonal skills essential as well as sound judgment and good decision-making skills. Ability to work independently and meet deadlines. Ability to maintain confidentiality of information. Ability to plan, organize and prioritize daily, monthly and yearly work. Ability to present a professional appearance and demeanor. Ability to perform duties in a professional office setting. Ability to oversee projects from beginning to end, including incorporation of new ideas and best practices and evaluation of processes and procedures in order to recommend improvements and changes when appropriate. Knowledge of all tools currently available to franchise owners for use in building their business. Must be patient and congenial on the telephone. Ability to travel on certain occasions as the business requires. What you`ll do Reflect the core values of Dovida Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members Enter and maintain accurate client and Caregiver records in the operating system Communicate client and Caregiver concerns or problems with owner or other staff members as appropriate Ensure Dovida standards are met and upheld EP responder logs in manually on the IQ system Taking messages, calls & following up failed log in alerts on the IQ system All queries are recorded and a report is created and sent by email Demonstrate open and effective communication with owner, colleagues and Caregivers For information on how Dovida processes your personal data please see our Dovida-Candidate-Privacy-Statement-1.pdf #J-18808-Ljbffr
Join our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your Way. Education/Experience Requirements QQI Level 5 Social, Healthcare degree required 2-3 years’ experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered. Computer literacy skills is a must. You will be required to have a full clean driver's licence and access to your own car. The Care Manager will be responsible to Conduct consultations and prepare care plans. Conduct risk assessments in the home and mitigate any risks. Monitor, mediate and manage both client and Caregiver concerns and issues. Carrying out Quality Assurance (QA) visits in client homes, developing and reviewing care plans for clients and conducting service enquiries and care consultations as needed. Through the QA visits, ensure client care plan is in line with their care needs, following up with family and healthcare professionals as appropriate. Ensuring the care being delivered in client’s homes is meeting HCCI, ISO & Franchise Standards, local policies and the requirements of the Health Service Executive (HSE). Caregiver Supervisions to be kept up to date. Mentoring and supporting a large team of Caregiver to carry out their roles effectively. Develop and maintain client relationships and client family/ caregiver relationships. - Build networks and enhance existing relationships with health care professionals and multi-disciplinary teams in hospitals and various community settings. Report and consult with senior management on clinical issues as appropriate. To participate in clinical audit as identified by the organization. Assist with other duties as delegated by the Management Team. What you’ll get Career Development & Growth Opportunity Work Life Balance career Car Mileage For information on how Dovida processes your personal data please see our Dovida-Candidate-Privacy-Statement-1.pdf #J-18808-Ljbffr
Join our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s Circle of Care philosophy ensures it fulfils its promise: Your Life, Your Way Who we’re looking for Must demonstrate excellent oral and written communication skills and the ability to listen effectively. Must have the ability to organise and prioritise daily, quarterly, monthly and yearly work. Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures. Must have the ability to establish good working relationships with the office colleagues, clients and Caregivers. Must have computer skills and be proficient in Word and Excel. Must present a professional appearance and demeanour. Must have the ability to perform duties in a professional office setting. What you’ll do Organise all rotas and staffing requirements (rostering shifts). Monitor, mediate and log both Client and Caregiver concerns. Effectively manage and develop excellent relationships with the Caregivers and Clients. Actively encourage contact between Caregivers and Clients and the office. Coordinate and maintain a complete Client service schedule using our in‑house CRM system – People Planner. Accurately enter and maintain Client and Caregiver records. Record Caregiver hours and enter hours into People Planner. Deal with emergency situations decisively and effectively. Answer incoming calls in a friendly, professional and knowledgeable manner. Participate as needed in meetings related to Caregiver scheduling/work rotas. Perform any and all other functions deemed necessary. What you’ll get Competitive Pay Milestone Bonus based on Office Targets Laptops Paid Annual Leave Career Growth Training and ongoing developmental support Good Work Life Balance For information on how Dovida processes your personal data please see our Dovida-Candidate-Privacy-Statement-1.pdf #J-18808-Ljbffr
A leading healthcare provider in County Cork seeks a professional to manage caregiver concerns and conduct quality assurance visits. The ideal candidate will possess a QQI Level 5 Social or Healthcare degree and have 2-3 years of experience in the home care or health sector. This role involves preparing care plans and monitoring client relationships. You’ll receive career development opportunities and support for work-life balance while making a difference in the lives of clients across Ireland. #J-18808-Ljbffr
A leading caregiving organization in Cork is seeking a dedicated office coordinator to manage staffing and client service schedules. The ideal candidate will possess excellent communication skills, proficiency in software tools, and the ability to build effective relationships with both clients and caregivers. This role offers competitive pay, bonuses based on office targets, and opportunities for career growth within a supportive environment. #J-18808-Ljbffr
Join our team With a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your Way Who we`re looking for As a Scheduling Coordinator you should have following skills and experience. Must demonstrate excellent oral and written communication skills and the ability to listen effectively. Must have the ability to organise and prioritise daily, quarterly, monthly and yearly work. Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures Must have the ability to establish good working relationships with the office colleagues, clients and Caregivers Must have computer skills and be proficient in Word and Excel Must present a professional appearance and demeanour Must have the ability to perform duties in a professional office setting What you`ll do To organise all rotas and staffing requirements. (Rostering shifts) Monitoring, mediating and logging both Client and Caregivers concerns Effectively managing and developing excellent relationships with the Caregivers and Clients Actively encouraging contact between Caregivers and Clients and the office Coordinate and maintain a complete Client service schedule using our in-house CRM system- People Planner Accurately enter and maintain Client and Caregivers records Record Caregivers hours and enter hours into People Planner Deal with emergency situations decisively and effectively Answer incoming calls in a friendly, professional and knowledgeable manner Participate as needed in meetings related to Caregivers scheduling/work rotas Perform any and all other functions deemed necessary What you`ll get Competitive Pay Milestone Bonus based on Office Targets Laptops Paid Annual Leave Career Growth Training and on going developmental support Good Work Life Balance For information on how Dovida processes your personal data please see our Dovida-Candidate-Privacy-Statement-1.pdf #J-18808-Ljbffr
About Dovida Dovida is a global leader in home care, operating across six countries and delivering over nine million hours of care annually. In Ireland alone, our 25‑office network of 350 dedicated professionals supports over 4,000 caregivers, enabling more than 7,000 clients to live life on their terms. Guided by our Circle of Care philosophy, we champion the promise: Your Life, Your Way. Join a company that puts compassion, empowerment, and impact at the heart of everything we do. Who We’re Looking For We are seeking a Clinical Nurse with an active NMBI PIN to develop personalised care and service plans for clients. This is a community‑based role that requires: Full, clean driver’s licence and access to a car. NMBI registration with an active PIN (mandatory). Experience in bowel and bladder care. Previous experience in home care, nursing home, or social care settings (preferred). Strong business sense to ensure client satisfaction and maintain brand reputation. Positive, compassionate, and client‑focused attitude. What You’ll Do Meet with clients and families to assess needs and create tailored care and service plans. Conduct regular quality assurance visits. Keep accurate and up‑to‑date client records using IT systems. Assess competency of Home Healthcare Assistants in line with company policy. Communicate openly and effectively with office colleagues, healthcare workers, clients, and families. Collaborate with community and acute multidisciplinary teams to manage home support packages. Uphold company policies, procedures, and ethical standards. Attend the monthly National Bowel Care Steering Group meetings (online, one hour). Cover shifts for clients when required to support scheduling, if Home Healthcare Assistants are unavailable. Perform other duties as necessary to ensure the highest standard of care. #J-18808-Ljbffr
About Dovida Dovida is a global leader in home care, operating across six countries and delivering over nine million hours of care annually. In Ireland alone, our 25‑office network of 350 dedicated professionals supports over 4,000 caregivers, enabling more than 7,000 clients to live life on their terms. Guided by our Circle of Care philosophy, we champion the promise: Your Life, Your Way. Join a company that puts compassion, empowerment, and impact at the heart of everything we do. Who We’re Looking For We are seeking a Clinical Nurse with an active NMBI PIN to develop personalised care and service plans for clients. This is a community‑based role that requires: Full, clean driver’s licence and access to a car. NMBI registration with an active PIN (mandatory). Experience in bowel and bladder care. Previous experience in home care, nursing home, or social care settings (preferred). Strong business sense to ensure client satisfaction and maintain brand reputation. Positive, compassionate, and client‑focused attitude. What You’ll Do Meet with clients and families to assess needs and create tailored care and service plans. Conduct regular quality assurance visits. Keep accurate and up‑to‑date client records using IT systems. Assess competency of Home Healthcare Assistants in line with company policy. Communicate openly and effectively with office colleagues, healthcare workers, clients, and families. Collaborate with community and acute multidisciplinary teams to manage home support packages. Uphold company policies, procedures, and ethical standards. Attend the monthly National Bowel Care Steering Group meetings (online, one hour). Cover shifts for clients when required to support scheduling, if Home Healthcare Assistants are unavailable. Perform other duties as necessary to ensure the highest standard of care. #J-18808-Ljbffr
