Location Our Technical Writer will be an integral part of our UX team in EMEA. This role is based remotely in the UK, Ireland, Sweden, the Netherlands or Estonia. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As a Technical Writer, you will be encouraged to take a customer-centric view towards documentation; collaborating with our talented team of product managers, engineers and designers to identify documentation needs. This role is ideal for someone who has an appetite to learn new challenging technical concepts and the desire to become a subject-matter expert in our product. Responsibilities Become a subject matter expert in our product Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product, identify documentation needs and opportunities from a customer-centric view Manage multiple documentation tasks in any given sprint Contribute to other technical knowledge articles at DoiT Participate in tooling and process improvements Requirements 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment Self-organized and a self-motivated individual who is confident, thorough and tenacious Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub Understanding of API best practices; familiar with API specs and documentation tools Excellent communication skills in English, both written and verbal Bonus Points Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes Experience and knowledge of DocOps A great sense of humor and enjoys having fun at work Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-Time Employee benefits Unlimited PTO Flexible Working Options Health Insurance Employee Stock Option Plan Professional Development Stipend Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #J-18808-Ljbffr
Location Our Technical Writer will be an integral part of our UX team in EMEA. This role is based remotely in the UK, Ireland, Sweden, the Netherlands or Estonia. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As a Technical Writer, you will be encouraged to take a customer-centric view towards documentation; collaborating with our talented team of product managers, engineers and designers to identify documentation needs. This role is ideal for someone who has an appetite to learn new challenging technical concepts and the desire to become a subject-matter expert in our product. Responsibilities Become a subject matter expert in our product Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product, identify documentation needs and opportunities from a customer-centric view Manage multiple documentation tasks in any given sprint Contribute to other technical knowledge articles at DoiT Participate in tooling and process improvements Requirements 4+ years experience in writing, editing, and reviewing technical documentation for B2B SaaS products Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative Proven ability to operate with flexibility, in a fast-paced, constantly evolving team environment Self-organized and a self-motivated individual who is confident, thorough and tenacious Experience building documentation websites with static site generators and markup languages like Markdown/MDX; proficiency with docs-as-code tools like GitHub Understanding of API best practices; familiar with API specs and documentation tools Excellent communication skills in English, both written and verbal Bonus Points Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes Experience and knowledge of DocOps A great sense of humor and enjoys having fun at work Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-Time Employee benefits Unlimited PTO Flexible Working Options Health Insurance Employee Stock Option Plan Professional Development Stipend Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #J-18808-Ljbffr
The Manager, Solution Engineering , will be an integral part of our Sales leadership team in EMEA. This role is based remotely in Ireland or the UK. Who We Are DoiT is a global technology company that works with cloud‑driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well‑architected and scalable state – from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award‑winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity DoiT is looking for an experienced and technically adept Manager of Solution Engineering to build and lead an engaged and high‑functioning team of Solution Engineers to execute the technical sales process as an integral part of our Global Sales Team. Our ideal candidate is an accomplished Solution Engineering leader with experience building and leading SE teams in a B2B SaaS software environment. You have an established track record of success and enjoy leading by example, defining best practices and collaborating with key stakeholders across the business to drive success and technical wins. You are excited about enabling companies to transform themselves using the public cloud and the service offerings in the cloud (AWS, GCP, etc.). You will hold yourself accountable for the success of any initiative you are involved in, approach every obstacle as an opportunity for continuous improvement and are comfortable working in a fast‑paced, growing, and entrepreneurial environment. Responsibilities Build and lead a highly engaged and successful team of Solution Engineers aligned to key regional sales teams around the world; defining key metrics for success, best practices and operational procedures, and goals for the team and the individuals on it. Serve as a player‑coach working in conjunction with the sales leadership team as a key technical advisor and advocate for DoiT while mapping value to the prospect’s needs, incorporating feedback to drive quality and consistency across the Solution Engineering team. Implement and refine strategies to improve trial win rates, beat the competition, develop stronger technical buyer relationships – while relaying actionable feedback to product leadership for further consideration as part of our product roadmap discussions. Define and ensure accountability around best practices in the execution of demos and trials across the Solution Engineering team and as a subject matter expert on our SaaS packages and functionality yourself. Develop and train the Solution Engineering team on the model for delivering engaging demonstrations in collaboration with our Sales, Marketing and Training Teams. Understand and implement technical sales strategies based on competitive selling strategy – creating a culture of continuous learning and improvement across the team. Serve as an escalation point for the team with a sense of urgency as we manage complex technical sales processes in a highly collaborative environment with multiple departments and stakeholders. Partner with Product Marketing to align on and refine effective strategies to manage and deliver demonstrations, maintain demo environments, and respond to RFPs. Present to prospects, customers and partners, at external events, conferences, seminars, etc. Ensure timely entry of data into internal business support solutions. Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness. Qualifications 3+ years of management experience at a B2B SaaS software company leading a pre‑sales/ Solution Engineering team selling into both enterprise and mid‑market accounts. 2+ years of FinOps and Kubernetes experience. Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM ecosystems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic, etc. Experience working with Amazon Web Services (AWS) or equivalent cloud, and datacenter experience with knowledge of hypervisors like VMWare. Strong data analysis skills and the ability to navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets. Good practical understanding of cloud‑centric architectures. Comfort level working in a metric‑driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics. The ability to take complex pieces of technology and explain them in a simple and easy to understand way. Solid verbal, written, presentation and interpersonal communication skills in English. Additional languages are a plus. Intellectual curiosity, great problem‑solving skills and passion for continuous improvement. Previous experience working with/presenting to executive‑level prospects and customers. Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes. Proven track record of success in a fast‑growing and scaling business. Benefits Unlimited Vacation Flexible Working Options Health Insurance Employee Stock Option Plan Professional Development Stipend Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #J-18808-Ljbffr
The Manager, Solution Engineering , will be an integral part of our Sales leadership team in EMEA. This role is based remotely in Ireland or the UK. Who We Are DoiT is a global technology company that works with cloud‑driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well‑architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award‑winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity DoiT is looking for an experienced and technically adept Manager of Solution Engineering to build and lead an engaged and high‑functioning team of Solution Engineers to execute the technical sales process as an integral part of our Global Sales Team. Our ideal candidate is an accomplished Solution Engineering leader with experience building and leading SE teams in a B2B SaaS software environment. You have an established track record of success and enjoy leading by example, defining best practices and collaborating with key stakeholders across the business to drive success and technical wins. You are excited about enabling companies to transform themselves using the public cloud and the service offerings in the cloud (AWS, GCP, etc.). You will hold yourself accountable for the success of any initiative you are involved in, approach every obstacle as an opportunity for continuous improvement and are comfortable working in a fast‑paced, growing, and entrepreneurial environment. Responsibilities Build and lead a highly engaged and successful team of Solution Engineers aligned to key regional sales teams around the world; Defining key metrics for success, best practices and operational procedures, and goals for the team and the individuals on it. Serve as a player‑coach working in conjunction with the sales leadership team as a key technical advisor and advocate for DoiT while mapping value to the prospect’s needs, incorporating feedback to drive quality and consistency across the Solution Engineering team. Implement and refine strategies to improve trial win rates, beat the competition, develop stronger technical buyer relationships - while relaying actionable feedback to product leadership for further consideration as part of our product roadmap discussions. Define and ensure accountability around best practices in the execution of demos and trials across the Solution Engineering team and as a a subject matter expert on our SaaS packages and functionality yourself. Develop and train the Solution Engineering team on the model for delivering engaging demonstrations in collaboration with our Sales, Marketing and Training Teams. Understand and implement technical sales strategies based on competitive selling strategy - creating a culture of continuous learning and improvement across the team. Serve as an escalation point for the team with a sense of urgency as we manage complex technical sales processes in a highly collaborative environment with multiple departments and stakeholders. Partner with Product Marketing align on and refine effective strategies to manage and deliver demonstrations, maintain demo environments, and respond to RFPs. Present to prospects, customers and partners, at external events, conferences, seminars, etc. Ensure timely entry of data into internal business support solutions. Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness. Qualifications 3+ years of management experience at B2B SaaS software company leading a pre‑sales / Solution Engineering team selling into both enterprise and mid‑market accounts. 2+ years of FinOps and Kubernetes experience Deep understanding of best practices for creating, leading and operationalizing Solution Engineering teams at scale. An understanding of ITSM eco‑systems and prominent solutions within them, such as: Cloud Management tools, DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc. Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare. Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets. Good practical understanding of cloud‑centric architectures. Comfort level working in a metric‑driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics. The ability to take complex pieces of technology and explain them in a simple and easy to understand way. Solid verbal, written, presentation and interpersonal communication skills in English. Additional languages are a plus. Intellectual curiosity, great problem solving skills and passion for continuous improvement. Previous experience working with/presenting to executive‑level prospects and customers. Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP processes. Proven track record of success in a fast‑growing and scaling business. Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. We thought so too, but we’re here and happy we hit that ‘apply’ button. Benefits Unlimited Vacation Flexible Working Options Health Insurance Employee Stock Option Plan Professional Development Stipend DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. At DoiT International, our unwavering dedication to cultivating a diverse and inclusive workplace remains paramount. In line with this commitment, we are presently engaged in the collection of gender data to assess and fortify our diversity and inclusion programs. It is imperative to emphasize that the information collected is meticulously segregated from your employment records and holds no bearing on any employment‑related determinations. We wish to underscore that your privacy is rigorously safeguarded as DoiT International processes gender data in an aggregate and de‑identified manner. Be assured that under no circumstances will this information be divulged or disseminated externally in a manner that compromises anonymity. While the provision of this information is entirely voluntary, we extend an invitation for you to consider self‑identifying. Such voluntary contributions substantiate and fortify DoiT's steadfast commitment to fostering diversity and inclusion within our organizational fabric. #J-18808-Ljbffr
A global technology company in Ireland is seeking a Manager of Solution Engineering to build and lead a high-functioning team. This role involves defining best practices, driving success in technical sales, and collaborating across multiple departments. The ideal candidate has significant B2B SaaS experience and a strong understanding of cloud technologies, particularly AWS. This position offers unlimited vacation and flexible working options. #J-18808-Ljbffr
A leading technology firm is seeking a Manager of Solution Engineering based in Ireland. This remote position involves building and leading a high-performing team, implementing strategies for success, and collaborating closely with sales leadership. The ideal candidate has over 3 years of management experience in B2B SaaS, proficiency in FinOps, and expertise in Kubernetes. The company offers flexible working options and a range of benefits including unlimited vacation and health insurance. #J-18808-Ljbffr
Overview Remote Ireland Location Our Sr Product Manager will be an integral part of our global Product Managers team. This role is based remotely in the East or Central time zone of the US, in the United Kingdom or Ireland. The Opportunity DoiT firmly believes that robust workflow and automation capabilities are not merely an option but an essential component in ensuring our customers achieve their desired outcomes when they leverage the power of DoiT Cloud Intelligence. Workflows and Automation, in our context, encompass a wide array of features and functionalities, most notably our CloudFlow and Threads capabilities. These critical capabilities empower our customers to automate actions and workflows in response to a diverse range of activities and events within DoiT Cloud Intelligence. The overarching objective of our workflow & automation capabilities is to equip our customers with the necessary tools to effectively hold their teams accountable for executing the tasks and responsibilities that are critical to achieving their desired business outcomes and to leverage automation to do so effectively. By providing such capabilities, we enable our customers to foster a culture of accountability, collaboration, and transparency, leading to increased confidence in their cloud deployments. This, in turn, translates to greater operational efficiency, reduced risk, and improved return on investment. To spearhead this critical initiative, DoiT is actively seeking a seasoned and dynamic Sr Product Manager who will not only define our strategic roadmap but also lead the charge in executing the solutions that we believe will position us as leaders in this competitive market. We recognize that time is of the essence, and therefore, we are committed to moving swiftly and decisively to capitalize on the opportunities that lie ahead. The successful candidate will play a pivotal role in shaping the future of workflows and automation capabilities at DoiT, and by extension, the future of our customers\' cloud journeys. Responsibilities Develop deep contextual understanding of our business, our clients, our users, & their needs Proactively identify the important problems we should attack in your primary focus area (e.g. competitively, strategically, for customers, and in support of company goals) Build a coherent strategy and roadmap for addressing these problems with measurable objectives that align stakeholders and teams Build requirements that align product solutions closely to customer needs, & help to define phased, rapid, iterative delivery, with superior customer experience Drive, track, and document progress against plans - keeping open and clear lines of communications in the face of change (driven by market pressure, customer feedback, business need) Collaborate with Executives and other cross-functional leadership to ensure your product strategy is aligned to the company vision, and the operational needs of the business Maintain competitive and market awareness and ensure sustained differentiation is always a core objective Verify readiness of features for release to clients (in production/pre-production form) Qualifications 5+ years experience in product or technical roles, building / implementing automation, workflow, Infrastructure as Code, Policy as Code solutions for cloud operations and/or Cloud FinOps. Established track record of implementing AI into products and solutions and leveraging AI in your own workflows. Well-informed on cloud and SaaS technologies with a strong understanding of key user and buyer personas such as Software Engineers, DevOps Engineers, SREs, Data Engineers, CIOs/CTOs, CFOs, IT Managers, etc. You have experience with IaC, policies, workflows and automation capabilities in SaaS and software engineering products geared toward technical users. Self-motivated, independent, and proactive; demonstrated creative and critical thinking capabilities; can quickly (real-time) triage, prioritize, drive consensus and lead cross- functional teams under pressure Ability to influence and work collaboratively with people in all traditional SDLC roles/teams, and lead when necessary Strong technical skills that enable you to engage productively with technical teams Understanding of how to set expectations combining a roadmap of technical and business driven objectives Ability to adapt to fast-changing nature of the SaaS market, and can pivot and learn quickly Comfort making difficult decisions with uncertainty and imperfect data and gaining buy-in from stakeholders Fluent English communication skills (verbal and written) Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Doer mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! We’re inviting you to learn more about our core values. We thought so too, but we’re here and happy we hit that ‘apply’ button. Benefits Unlimited PTO Flexible Working Options Health Insurance Employee Stock Option Plan Professional Development Stipend DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. We are committed to safeguarding your privacy. In line with our diversity and inclusion program, we collect gender data in aggregate and de-identified form. This information is voluntary and does not affect employment decisions. It remains separate from your employment records and is used solely for reporting and program evaluation. #J-18808-Ljbffr
