Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do We are seeking an experienced Engineering Manager to lead our Developer Platform and Infrastructure team. In this role, you will oversee a team of talented software engineers responsible for the design, implementation, and optimization of our core development infrastructure. This team builds the foundational systems that power our engineering organization, ensuring our developers have the tools, platforms, and environments they need to deliver high-quality software quickly and reliably. You will work closely with engineering teams across the company to architect solutions that enhance developer productivity, improve CI/CD capabilities, and streamline workflows. With a focus on reliability, security, and performance, you will help shape the technical direction of our platform while fostering a culture of collaboration, innovation, and engineering excellence. This position is a people manager role reporting to the Director, Software Engineering. Responsibility Lead, mentor, and grow a team of software engineers focused on developer platform and infrastructure Drive the design, development, and optimization of core systems that support build, test, deployment, and developer productivity Partner with architects and engineering leaders to identify developer and infrastructure needs while setting technical priorities Champion reliability, scalability, and security best practices in all platform services Oversee CI/CD improvements to accelerate release cycles and reduce friction in the development process Collaborate across teams to ensure platform solutions meet the evolving needs of the engineering organization Foster a culture of innovation, ownership, and continuous improvement Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of combined software development and management experience across at least 3 different languages 8+ years of hands‑on software development as an individual contributor Experience implementing DevOps practices and tools, including monitoring, logging, and alerting, with a focus on reliability and resilience Experience with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions), containerization (e.g., Docker, Kubernetes), and infrastructure as code (e.g., Terraform, Ansible) Experience in test‑driven development techniques via nUnit, xUnit, MsTest and other unit testing frameworks Experience with security best practices and compliance standards for infrastructure and application deployment Preferred Excellent problem‑solving skills, with the ability to troubleshoot complex systems and collaborate effectively in a fast‑paced environment Strong people management skills, including coaching, mentoring, and leading technical teams Experience in developing developer‑facing front‑end applications Familiarity with cloud technologies (Terraform, Ansible, etc.) and cloud stacks (Azure, AWS, GCP) Ability and desire to move across technology stacks fluently and easily Experience with on‑call rotations, demonstrating the ability to effectively troubleshoot and resolve critical production issues under pressure, ensuring system stability and minimal downtime Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: Washington, Maryland, New Jersey and New York (including NYC metro area): $170,900.00 – $251,325.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre‑established sales goals. Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer‑paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM). What you’ll do The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology‑driven environment to effectively handle a large number of accounts. This position is an individual contributor role reporting to the Manager, SMB. Responsibility Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the broader Docusign agreement cloud Qualify sales opportunities based on Docusign’s sales methodology and metrics, to include client fit and success criteria Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client Expand the Docusign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new Docusign products, services and partner solutions Process sales orders and facilitate customer onboarding Handle customer needs for engagement with other Docusign resources, such as professional services, training, product management and marketing Enlist customers to participate and/or speak at Docusign and partner events Provide accurate, timely reports, and forecasts, as needed, for management Develop and maintain sophisticated knowledge of Docusign’s products and services Maintain current and accurate account information, as well as leads and follow‑ups for assigned clients in CRM database Manage overall customer loyalty, serving as internal advocate and escalation point to clients Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Fluency in English and Spanish Experience in SaaS consultative sales and account management Experience with Salesforce.com, Microsoft Word, PowerPoint and Excel Preferred Track record of exceeding sales quotas Services or consulting delivery experience Management of high‑volume client relationships Skill in client process optimization Proactive approach to change and prioritization Collaborative and independent work style Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-KL1 #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM). What you’ll do Docusign is looking for a passionate, talented, and inventive Senior MLE to help build industry‑leading state‑of‑the‑art solutions. You will be leveraging mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences. This position is an individual contributor role reporting to the Director, Software Engineering. Responsibility Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual/legal Apply NLP techniques in order to maintain and extend the current rule‑based, supervised and unsupervised methods Apply ML/DL algorithms and technologies to NLP tasks such as Named Entity Recognition, POS tagging, Parsing, Sentiment Analysis, Clustering, text prediction etc. Develop an understanding of the technologies, methods and the architecture within Docusign product development. Also an understanding of the entire software development end‑to‑end process as well as the product code and release management process will be essential Understand, assist and improved the existing training maintenance and enrichment process Work within the Machine Learning team to deploy models to production, using existing and emerging machine learning methods and technologies Work closely with Product Management to translate product requirements into robust, customer‑agnostic machine learning success metrics Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in designing, developing, deploying and monitoring machine learning and deep learning solutions Experience programming in Python, PyTorch, TensorFlow, spaCy, scikit‑learn, or equivalent machine learning framework Programming experience in one or more of the following languages – Python, C#, Java, C/C++ Bachelor’s degree in computer science, Physics, statistics, econometrics, operations research, applied mathematics or an equal computational field Preferred Demonstrated experience developing and deploying sequence‑based Deep Learning models Experience in latest NLP big model technologies like GPT2, BERT, XLNet Experience in Computer Vision Strong desire to stay ahead of industry trends technologies with a commitment to continuous learning Experience with Machine Learning Concepts – Training, Validation, Testing, Precision/Recall, Bias/Variance etc. Experience in extracting, cleansing and manipulating large, diverse structured and unstructured sets Assist with the development of language agnostic contract clause recognition, including Cyrillic (Russian) and double byte languages such as Japanese, Korean and Chinese Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM). What you’ll do The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology‑driven environment to effectively handle a large number of accounts. This position is an individual contributor role reporting to the Manager, SMB. Responsibilities Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the broader Docusign agreement cloud Qualify sales opportunities based on Docusign’s sales methodology and metrics, to include client fit and success criteria Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client Expand the Docusign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new Docusign products, services and partner solutions Process sales orders and facilitate customer onboarding Handle customer needs for engagement with other Docusign resources, such as professional services, training, product management and marketing Enlist customers to participate and/or speak at Docusign and partner events Provide accurate, timely reports, and forecasts, as needed, for management Develop and maintain sophisticated knowledge of Docusign’s products and services Maintain current and accurate account information, as well as leads and follow‑ups for assigned clients in CRM database Manage overall customer loyalty, serving as internal advocate and escalation point to clients Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic Fluency in English and German Experience in consultative sales and account management, preferably within a SaaS model Experience using sales force automation tools (Salesforce.com), Microsoft Word, PowerPoint and Excel Preferred Consistent track record meeting and/or exceeding individual sales targets and quotas Services/Consulting delivery experience Ability to handle large volume of concurrent client relationships Ability to identify, critique, suggest, and implement intelligent changes to the client’s business optimization processes Ability to anticipate change and prioritise accordingly Ability to work as a team, as well as independently Outstanding verbal and written communications skills, able to interact effectively at all levels of an organization BS/BA degree Willingness and ability to travel as necessary Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-VT1 #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Partner with our Talent Program Manager to drive operational excellence for the VP of Global Talent Acquisition. This high-impact role combines analytical rigor with narrative craft - transforming data into executive intelligence for senior business leaders while managing strategic communications and cross-functional programs. You'll shift seamlessly between data analysis, executive communication, and operational coordination daily. If you excel at storytelling with data and thrive wearing multiple hats, apply now. This position is an individual contributor role reporting to the Talent Program Manager. Responsibilities Own ELT reporting - extract, synthesize, and transform data from multiple systems (Visier, iCIMS, dashboards) into executive-ready narratives Coordinate global TA leader inputs across time zones, creating visualizations and narratives that make complex data accessible and actionable Partner with People Analytics to operationalize and enhance enterprise dashboards for data-informed stakeholder conversations Identify trends, anomalies, and opportunities in the data that warrant leadership attention Develop internal communications and executive materials including presentations, announcements, and strategic messaging Transform complex information into clear narratives for all audiences (recruiters to C-suite) while ensuring consistent voice and brand standards Conduct project meetings and prepare regular reports to communicate status to partners and stakeholders, ensuring timelines and results are met while collaborating effectively cross functionally Manage day-to-day operations including vendor coordination, invoicing, contract tracking, and meeting logistics Lead strategic programs from inception to delivery across technology adoption, organizational change, and recognition initiatives Respond to urgent executive requests requiring rapid turnaround and exec-ready quality Drive continuous improvement through process optimization and efficiency initiatives Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 5+ years in operations, program management, consulting, or business intelligence Experience in Google Workspace (Sheets: pivot tables, formulas, data manipulation; Slides: executive presentations) Experience writing across formats (executive presentations, newsletters, strategic messaging, documentation) Experience managing complex, multi-stakeholder projects independently under tight deadlines Experience with HRIS / ATS systems (iCIMS, Workday, or similar) Experience producing executive-ready work that requires minimal revision Preferred Bachelor's degree in Data Analytics, Business, Communications, Human Resources, or related field (or equivalent experience) Strong data fluency - independently extract, analyze, and synthesize data from multiple systems with high accuracy Experience with data visualization tools (Visier, Tableau, Looker, or similar) Background in consulting, program / project roles, or operations in high-growth companies Experience in TA, HR, or people analytics environments, ideally in global function Familiarity with design tools (Canva, or similar) Experience creating executive reporting with ability to uncover non-obvious insights Portfolio of work showing both analytical projects and communication deliverables Self-sufficient across global time zones with ability to influence all levels of collaborators Comfortable with ambiguity and shifting between analytical, creative, and operational work Demonstrated ability to excel at storytelling with data - combining analytical rigor with narrative craft to make complex information compelling and actionable Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Remote #LI-CD4 #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA. This position is an individual contributor role reporting to the Market Development Manager. Responsibility Identify and generate new business opportunities and pipeline within a defined territory Manage and plan your territory and outbound strategy Spend the majority of your time managing multi‑channel outbound prospecting to educate potential customers on what Docusign has to offer and gain insight into their business needs Drive brand and product awareness in the Benelux market through regular email and call campaigns Schedule high‑impact appointments with those who are of good potential with Account Executives Record prospect information in our CRM database Present a balanced approach to cold calling, relationship development, sales process, and appointment setting Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic Fluency in German and English 1+ years of experience in sales cycles and solution‑selling tactics Experience using Salesforce.com, Microsoft Word, PowerPoint, and Excel Preferred Track record of success in outbound sales/business development role Confident and courteous verbal and written communication skills Excellent organizational skills BS/BA degree or equivalent professional experience Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-WW23 #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do We are looking for a Sales Compensation Analyst to help support sales administrators across different regions. As part of a high performing team, you will drive the day-to-day sales compensation process ranging from, but not limited to owning support of your assigned region by addressing all sales inquiries, performing audits of crediting and commission calculations, and creating ad hoc reporting requests from sales. You will assist in the set-up of new participants and review the accuracy and completeness of this process. This role will work cross-functionally, and will collaborate with Sales Ops, Sales Finance, HR, Legal, Accounting and Revenue Operations. The ideal candidate is self-sufficient, and a team player that constantly strives to scale and improve processes, has an eye for details with accuracy, and has strong interpersonal and communication skills. An out of the box thinker, you will be rolling‑up your sleeves and willing to take on any challenges. This position is an individual contributor role reporting to Manager, Sales Compensation. Responsibility Manage the end‑to‑end process of Sales Compensation Administration. This includes monthly review of set‑up of sales participants, performs audits of crediting and commissions, and manages the Service Now case queues. Partner with the Sales Plan Design team to prep launch of Sales Plans and T’s and C’s. Coordinate with Systems to manage manual processes, corrections and exceptions on a monthly/quarterly basis. Apply knowledge of policies to help execute change requests and exceptions. Continuously provides inputs where needed and identifies gaps within process and policies. Understand data mining, systems and order processes to be able to create data models that help produce analysis and identify trends/gaps. Train the Sales Organization on Xactly, Sales Plans and new Sales Compensation programs. Maintain monthly reporting and ad‑hoc analysis. Support projects that assist sales enablement, Sox compliance and systems integration. Build trust and relationship with the cross‑functional team. Manage monthly set‑up process in Xactly Incent. This includes setting up of Users, People, Position, Hierarchy, Named Relationships, Quota and Guarantees. Partner with the Administration team to help troubleshoot set‑up issues. Collaborate with the Systems team in looking for ways to automate the set‑up process by integrating to WD. Manage and maintain business processes and internal controls to ensure SOx compliance. Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic BA/BS in Finance, Business or related field. 2+ years of experience in sales compensation and has sound knowledge of incentive systems. Preferred Experience in sales compensation in a professional, fast‑paced environment (tech). Posesses strong business acumen and analytical skills. Proven track record of gained efficiencies. Has Xactly experience preferred or other sales performance management software. Proficiency in Excel and GSheets. Excellent organization, documentation, communication, and presentation skills. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-CD4 #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Docusign is looking for a passionate, talented, and inventive Senior MLE to help build industry-leading state of the art solutions. You will be leveraging mining, deep learning, content understanding, document processing and more. You will prototype machine learning models that deliver more personalized and automated customer experiences. This position is an individual contributor role reporting to the Director, Software Engineering. Work together with the ML team to perform research, testing and evaluation of existing and emerging NLP/ML/DL methods and technologies that could be effectively applied to contractual and legal Apply NLP techniques in order to maintain and extend the current rule-based, supervised and unsupervised methods Apply ML/DL algorithms and technologies to NLP tasks such as Named Entity Recognition, POS tagging, Parsing, Sentiment Analysis, Clustering, text prediction etc. Develop an understanding of the technologies, methods and the architecture within Docusign product development. Also an understanding of the entire software development end-to-end process as well as the product code and release management process will be essential Understand, assist and improved the existing training maintenance and enrichment process Work within the Machine Learning team to deploy models to production, using existing and emerging machine learning methods and technologies Work closely with Product Management to translate product requirements into robust, customer‑agnostic machine learning success metrics Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic 8+ years of experience in designing, developing, deploying and monitoring machine learning and deep learning solutions Experience programming in Python, PyTorch, TensorFlow, spaCy, scikit‑learn, or equivalent machine learning framework Programming experience in one or more of the following languages - Python, C#, Java, C/C++ Bachelor’s degree in computer science, Physics, statistics, econometrics, operations research, applied mathematics or an equal computational field Preferred Demonstrated experience developing and deploying sequence‑based Deep Learning models Experience in latest NLP big model technologies like GPT2, BERT, XLNet Experience in Computer Vision Strong desire to stay ahead of industry trends technologies with a commitment to continuous learning Experience with Machine Learning Concepts - Training, Validation, Testing, Precision/Recall, Bias/Variance etc. Experience in extracting, cleansing, and manipulating large, diverse structured and unstructured sets Assist with the development of language agnostic contract clause recognition, including Cyrillic (Russian) and double byte languages such as Japanese, Korean and Chinese Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-IC1 #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do As a Market Development Representative (MDR), you will be responsible for generating qualified opportunities that progress through the sales funnel and ultimately generate new revenue to grow our presence in EMEA. This position is an individual contributor role reporting to the Market Development Manager. Responsibility Identify and generate new business opportunities and pipeline within a defined territory Manage and plan your territory and outbound strategy Spend the majority of your time managing multi‑channel outbound prospecting to educate potential customers on what Docusign has to offer and gain insight into their business needs Drive brand and product awareness in the Benelux market through regular email and call campaigns Schedule high‑impact appointments with those who are of good potential with Account Executives Record prospect information in our CRM database Present a balanced approach to cold calling, relationship development, sales process, and appointment setting Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic Fluency in English 1+ years of experience in sales cycles and solution‑selling tactics Experience using Salesforce.com, Microsoft Word, PowerPoint, and Excel Preferred Track record of success in outbound sales/business development role Confident and courteous verbal and written communication skills Excellent organizational skills BS/BA degree or equivalent professional experience Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-WW23 #J-18808-Ljbffr
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do Docusign is hiring a Security Governance Manager to join the Security Governance, Risk Management and Compliance (GRC) team. This is a high-impact role that combines strategic thinking, influence and technical acumen. As a Security Governance Manager, you will help modernize the Governance function by ensuring that security policies and standards are seamlessly integrated into business processes, and controls are actionable, measurable and operationally relevant. You will support a range of security governance objectives, including driving security maturity assessments and managing security policies, standards and the enterprise security control framework – ensuring alignment with leading security frameworks and regulations such as ISO 27001, ISO 42001 (AI) SOC 2, PCI-DSS, NIST CSF, FedRAMP, DORA, EU AI Act. Partnering with Compliance, Risk management, and technical SMEs across Technology, Engineering and IT, you will drive alignment on security requirements and controls, ensuring consistency, accuracy and accountability across all domains. This position is an individual contributor role reporting to the Director of Security Governance. Responsibility Manage and continuously refine the Docusign security control framework library across multiple security frameworks, standards and regulations Translate security policies and standards into testable, measurable control objectives Manage security maturity capability and control assessments in collaboration with Risk and Compliance teams Rationalize requirements across frameworks and eliminate duplication to ensure a streamlined, scalable control set Translate security controls into relevant business requirements Drive working sessions with SMEs across cloud, infrastructure, application, and IT domains to validate applicability of controls Track effectiveness of controls and document results, gaps, and exceptions Collaborate with compliance, risk management, and technical teams to ensure controls support business needs, audit readiness and proactive risk mitigation Support maturity assessments and roadmaps to continuously improve control effectiveness Ensure control data feeds into the risk register and informs risk prioritization Provide guidance and playbooks to enable consistent and sustainable control operations by owners Support Compliance in defining evidence expectations for each control and support reuse across audits and assessments Define and track metrics for control effectiveness, maturity, and coverage Deliver reporting and dashboards that give leadership visibility into control health and gaps Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Minimum of 5 years of related experience in security governance, compliance, or risk management with a Bachelor’s degree in Computer Science, Information Systems, Information Security or related field Experience with security frameworks and standards (ISO 27001, SOC 2, PCI DSS, NIST CSF/800-53, FedRAMP, DORA) Experience with security controls across multiple domains (e.g., cloud, access management, encryption, vulnerability management, network security, supply chain security) Experience writing clear, testable control statements and high-quality policy/control documentation Experience in leading security maturity capability and control assessments based on NIST CSF and CMMI models Demonstrated ability to work with SMEs and technical teams to align controls with business and compliance needs Experience with GRC platforms and automation tools for controls and policy management Preferred Strong documentation, communication, and collaboration skills One or more certifications such as Security+, CISA, CISM, or CISSP Knowledge of cloud environments (AWS, Azure, GCP) and SaaS platforms Experience enabling and supporting control owners across multiple teams - technical and business Familiarity with privacy regulations (GDPR, CCPA, HIPAA, HITRUST) Understanding of considerations around trustworthy AI systems Detail-oriented, proactive, and able to manage multiple priorities and stakeholders Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $114,200.00 - $177,100.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $109,600.00 - $150,625.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $109,600.00 - $156,950.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid #J-18808-Ljbffr
