Visitor Experience Assistant Manager Guinness Storehouse, Dublin Full Time, Permanent Closing date: 1st April 2026 This role requires evening and some weekend work. About Us Located in the heart of St. James's Gate Brewery, the Guinness Storehouse welcomes millions of guests every year. Since our launch in 2000, we've been on an incredible journey of growth and innovation. From our 360-degree panoramic Gravity Bar to our award-winning flagship store and the fascinating Guinness Archive, every corner is filled with immersive guest experiences that tell our rich story. In our inclusive culture, where we value each other and celebrate different perspectives, you'll be supported to thrive and recognised for your unique contributions, as we unlock a brighter, more exciting future together. If this resonates with you, come join us at the Home of Guinness. About the Role As an Assistant Manager, you will play a pivotal role in delivering exceptional guests experiences while driving operational excellence across the Storehouse. Acting as a key member of the Management team, you will lead from the front - motivating teams, optimising performance, and ensuring every guest interaction reflects the premium quality of the Guinness brand. This is a dynamic, fast-paced role that requires strong leadership presence, sound decision-making, and a passion for hospitality and people. Key Responsibilities People Leadership & Team Development You will inspire, lead, and develop a diverse, multi-functional team, including front-line colleagues. Through effective coaching, performance management, and regular feedback, you will build a high performing, engaged team culture where individuals feel valued, empowered, and motivated to deliver their best. You will actively support talent development and succession planning to ensure long-term team capability. Operational Excellence & Oversight You will take ownership of the day-to-day operation of multiple areas within the attraction, ensuring seamless delivery, efficiency, and full compliance with health, safety, and operational standards. You will proactively identify opportunities for improvement and implement solutions that enhance both performance and the visitor experience. On-the-Ground Leadership As a visible and approachable leader, you will maintain a strong presence across the Storehouse - particularly during peak periods. You will support your team in real time, confidently manage challenges, and make informed decisions quickly to ensure a smooth and enjoyable experience for every guest. Guest Experience & Service Standards You will champion a culture of excellence, ensuring that every guest interaction meets the highest standards of service. By role modelling best practice and setting clear expectations, you will embed a guest-first mindset across the team and continuously seek ways to elevate the overall experience. Communication & Cross-Functional Collaboration You will act as a key communication link between frontline teams and senior management. Through structured briefings, clear messaging, and strong collaboration with other departments (including Retail, Commercial and Archives), you will ensure alignment, consistency, and operational cohesion across the site. Adaptability & Problem Solving Operating in a fast-paced and ever-evolving environment, you will demonstrate agility and resilience. You will anticipate challenges, respond proactively to change, and support your team in navigating busy periods or unexpected situations with confidence and professionalism. C ommercial Awareness & Performance You will contribute to the commercial success of the Storehouse by understanding key performance drivers, including guest flow and operational efficiency. You will use data and insight to inform decisions, identify opportunities for growth, and support the delivery of business targets. About You 3-5+ years' leadership experience in hospitality, retail, or visitor attractions Proven ability to lead and develop high-performing teams Passion for delivering exceptional customer experiences Strong communicator and confident decision-maker Thrives in a fast-paced, high-pressure environment Proactive, adaptable, and solutions-focused Commercially aware with a focus on performance Working with Us Join us and you can also expect a highly competitive and flexible rewards and benefits package including: Contemporary work life balance policies and wellbeing activities Generous holiday allowance Lunch allowance Product allowance Annual merit increase and bonus (performance based) Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. If you have a genuine passion for our craft, our character and consumer experiences, then help us continue the story and build a great career in the process. Feel inspired? Then this may be the opportunity for you. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Visitor Experience Assistant Manager Guinness Storehouse, Dublin Full Time, Permanent Closing date: 1st April 2026 This role requires evening and weekend work. About Us Located in the heart of St. James's Gate Brewery, the Guinness Storehouse welcomes millions of guests every year. Since our launch in 2000, we've been on an incredible journey of growth and innovation. From our 360-degree panoramic Gravity Bar to our award-winning flagship store and the fascinating Guinness Archive, every corner is filled with immersive guest experiences that tell our rich story. In our inclusive culture, where we value each other and celebrate different perspectives, you'll be supported to thrive and recognised for your unique contributions, as we unlock a brighter, more exciting future together. If this resonates with you, come join us at the Home of Guinness. About the Role As an Assistant Manager, you will play a pivotal role in delivering exceptional guests experiences while driving operational excellence across the Storehouse. Acting as a key member of the Management team, you will lead from the front - motivating teams, optimising performance, and ensuring every guest interaction reflects the premium quality of the Guinness brand. This is a dynamic, fast-paced role that requires strong leadership presence, sound decision-making, and a passion for hospitality and people. Key Responsibilities People Leadership & Team Development You will inspire, lead, and develop a diverse, multi-functional team, including front-line colleagues and supervisors. Through effective coaching, performance management, and regular feedback, you will build a high performing, engaged team culture where individuals feel valued, empowered, and motivated to deliver their best. You will actively support talent development and succession planning to ensure long-term team capability. Operational Excellence & Oversight You will take ownership of the day-to-day operation of multiple areas within the attraction, ensuring seamless delivery, efficiency, and full compliance with health, safety, and operational standards. You will proactively identify opportunities for improvement and implement solutions that enhance both performance and the visitor experience. On-the-Ground Leadership As a visible and approachable leader, you will maintain a strong presence across the Storehouse - particularly during peak periods. You will support your team in real time, confidently manage challenges, and make informed decisions quickly to ensure a smooth and enjoyable experience for every guest. Guest Experience & Service Standards You will champion a culture of excellence, ensuring that every guest interaction meets the highest standards of service. By role modelling best practice and setting clear expectations, you will embed a guest-first mindset across the team and continuously seek ways to elevate the overall experience. Communication & Cross-Functional Collaboration You will act as a key communication link between frontline teams and senior management. Through structured briefings, clear messaging, and strong collaboration with other departments (including Retail, Commercial and Archives), you will ensure alignment, consistency, and operational cohesion across the site. Adaptability & Problem Solving Operating in a fast-paced and ever-evolving environment, you will demonstrate agility and resilience. You will anticipate challenges, respond proactively to change, and support your team in navigating busy periods or unexpected situations with confidence and professionalism. C ommercial Awareness & Performance You will contribute to the commercial success of the Storehouse by understanding key performance drivers, including guest flow and operational efficiency. You will use data and insight to inform decisions, identify opportunities for growth, and support the delivery of business targets. About You 3-5+ years' leadership experience in hospitality, retail, or visitor attractions Proven ability to lead and develop high-performing teams Passion for delivering exceptional customer experiences Strong communicator and confident decision-maker Thrives in a fast-paced, high-pressure environment Proactive, adaptable, and solutions-focused Commercially aware with a focus on performance Working with Us Join us and you can also expect a highly competitive and flexible rewards and benefits package including: Contemporary work life balance policies and wellbeing activities Generous holiday allowance Lunch allowance Product allowance Annual merit increase and bonus (performance based) Celebrating our inclusive and diverse culture is core to Diageo's purpose of \"celebrating life every day everywhere\". This purpose is inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. If you have a genuine passion for our craft, our character and consumer experiences, then help us continue the story and build a great career in the process. Feel inspired? Then this may be the opportunity for you. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Maintenance Manager - Guinness Beer St James's Gate Brewery, Dublin Permanent Position Advert closing date : 8th March 2026 About Us Ever since Arthur Guinness took out a 9,000 year lease on a Dublin brewery, some 264 years ago, we have been a business that is defined by the character of the people who work here. Today the team at St James Gate is proud to continue the legacy of Arthur Guinness and in doing so continue to brew the world's most iconic brands. St. James's Gate Brewery in Dublin is Diageo's largest manufacturing facility in Ireland, and the largest stout brewery in the world, producing over three million pints of Guinness every day, supplying a growing Irish, UK and US market, and exporting to 90 global markets. Our main beer brands are Guinness, Rockshore, Hop House 13, Smithwick's and Harp. We also brew Carlsberg and Tuborg under licence for the Irish market, as well as a range of newer products, most recently Guinness 0.0. The brewery is highly utilised placing a premium on plant and process reliability. About This Role Brewery Maintenance Manager will act as the primary contact for engineering support across all areas, providing maintenance expertise and continuous improvement skills to help operations deliver and enhance site KPIs. The role requires ensuring adherence to safe systems of work, supporting the delivery of maintenance tasks, managing overhaul schedules, and monitoring the engineering budget. In this role, you will also support the management of on-site contractors and ensure full compliance with all relevant standards, including Management of Change (MOC) processes, legal compliance requirements, and the Diageo Way of Brewing. Your key responsibilities will include: At all times adhering to Diageo health and safety, environmental and food safety standards, and working to all applicable legislative procedures Maintaining a safe and organised workplace environment through adherence to the Safety and 5S MMS practices. Supporting Eng. Scheduler and CI team to deliver Planned Preventative Maintenance (PPM) schedules. Coaching team members to perform autonomous maintenance tasks, machine set ups optimisation and support growth in equipment capability as required. Supporting Capex works including installation, commissioning and testing within area as required. Responsible for feeding into Early Equipment Management in areas. Participating in improvement projects, as skills & experience allow. Engaging in start of shift meetings- Tier 1-2 level and performance-based team meetings to raise and address persistent performance issues. To be successful in this role, you will need : Degree level education or equivalent is desirable. Ideally in a science or engineering level or equivalent within an FMCG industry. Understanding of Asset Performance and maintenance philosophy with excellent Process Improvement and root cause problem solving skills. Ability to work in a team and be an effective team member, good communication skills Be an ambassador for Manufacturing Excellence and continuous improvement. Working with Us Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to run your wellbeing and balance your priorities from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Contemporary work life balance policies and wellbeing activities Healthcare allowance Product allowance Contributary pension scheme Annual performance bonus Share options Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Ourambitionistocreatethebestperforming,mosttrustedandrespectedconsumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Please note this is a 2 year Fixed Term contract Diageo's ambition is to create the best-performing, most trusted, and respected consumer products company in the world. The Diageo Performance Ambition clearly outlines the business strategy. The role of Corporate Relations is to protect our license to operate, allowing us to continue to grow our business while celebrating our brands and people across operations on the island of Ireland. With a heritage stretching back to 1710, Ireland continues to be a key sourcing landscape, production hub, and major market for Diageo, along with being the home of some of our most iconic brands including Guinness, Baileys, and Smithwick's. The Corporate Relations Manager plays a critical role across all parts of our business, including Supply, Global Brands, global functions, and commercial teams to help shape and drive our performance ambition. The size and extent of Diageo's Irish operations create significant and complex challenges across the regulatory, society, and communication agenda. Due to the scope and extent of operations, Diageo's reputation, agenda interests are diverse! The remit of this role covers the IOI market but will also support Brand Homes and the delivery of capital projects. The role reports directly to the IOI Corporate Relations Director, and will play a pivotal role in safeguarding and enhancing the company's reputation and license to operate. Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for Diageo to thrive and for us to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. About you 3-5 years of experience in Corporate Relations, either directly, within an agency setting or in an in-house role. Industry stakeholder engagement skills in support of our reputation, leadership and commercial agendas. Clear knowledge and understanding of Irish media and political landscape. About the role Support delivery of the Corporate Relations programme across reputation, policy, and Society 2030 priorities. Support Brand Homes and marketing teams to maintain compliance with external communication policy, industry codes, voluntary standards, and the Diageo Marketing Code. Coordinate with marketing, legal, and brand teams to ensure responsible drinking requirements are reflected across campaigns and activations. Support the delivery of capital projects through stakeholder mapping, preparation of materials, and engagement with state agencies, local authorities, and community stakeholders. Building and maintaining Diageo's reputation and relationships with key stakeholders. Management of all corporate relations policy risks and opportunities. Support the delivery of capital projects across supply and demand business Provide regulatory support to Irish Brand Homes and Irish marketing teams Track policy and regulatory developments that affect operations and capital projects. Provide clear updates and support briefing materials. Assist with issues and crisis response. Coordinate actions and prepare accurate supporting content. Deliver communication and engagement materials for announcements, events, and internal briefings. Support delivery of Positive Drinking programmes and ensure alignment with responsible drinking principles across business activity. Prepare briefing notes, Q&A, and content for senior leader engagement with media, stakeholders, and public bodies. Coordinate events and speaking opportunities that reinforce corporate priorities and strengthen key relationships. Work closely with public affairs colleagues on policy monitoring, stakeholder engagement, and delivery of advocacy activity. Build strong internal networks across Marketing, Supply, Legal, and other teams to ensure Corporate Relations inputs are integrated into planning and execution. Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Head of People & Culture, Commercial Diageo IOI Location: Dublin, Ireland Reporting into: People & Culture Director IOI Type: 12 month fixed term contract starting June 2026 Diageo IOI Diageo IOI is the leading premium drinks business and one of the largest and best-performing food and drink exporters in Ireland. Our success is built on a rich Irish heritage. From the founding of the Guinness brewery in 1759 to the creation of Baileys four decades ago, we are one of Ireland's longest standing businesses and best-known brands. Our operations have a positive impact on the economy across the island of Ireland. With over €1 billion in exports, we are the leading exporter of alcoholic beverages. Our business is sustained through innovation, and we are constantly looking to create new experiences for, and responding to, the changing needs of our customers and consumers. In the Island of Ireland Market, we employ 250 people, who are part of a wider team of 1,200 highly skilled professionals across five operations, including brewing, production of liqueurs, marketing, sales and commercial support. As an inclusive, high performing team, we are focused on building sustainable growth, and we live our purpose of celebrating life, every day, everywhere across the Island of Ireland. The Overview As People & Culture Partners, our role is to ensure we have the right conditions in place to develop and release the potential of our talent; our leaders and their teams. We are there to challenge and support in equal measure; to help strategically shape the future organisation to deliver the biggest possible performance outcomes. The purpose of the role is to be a connected and accountable People & Culture Partner to the Commercial Leadership teams enabling growth and performance through focusing on the four Global People Strategy areas of focus: Advantaged Capabilities, Sustainable Talent, Thriving Organisation and Operational Effectiveness for the market. About the Function Our Human Resources (HR) team bring brilliant people together to help us continue building iconic brands. We harness the diverse talents of our people to help them excel. We champion an inclusive and collaborative culture, where all voices and perspectives are celebrated and valued. HR is at the heart of markets around the world, finding and developing talent that will unearth new ideas and inspire innovation. From creative problem solvers and entrepreneurs to scientists and engineers - whatever your experience and ideas, we'll help you to harness your talents, empowering you to be the best you can be. Purpose of Role Financially this role is accountable for partnering with leadership teams, Global CoEs, Finance teams and Shared Services to ensure we maximize value for organisation, deliver against overheads AOP and deliver our key OE metrics while delivering improved financial performance. This role operates across the full Island of Ireland Market. It is critical that the incumbent can navigate the matrix organisation, lead through others, build strong relationships and influence within all levels of the business. This role leads the people agenda across all of the Commercial functions within the Island of Ireland leveraging our global Centres of Excellence and shared service colleagues. Key Accountabilities Partner with the commercial leadership teams to build and deliver ambitious and sustainable talent plans which includes robust succession planning to future proof the business, resourcing for our biggest opportunities at pace, strong proactive pipeline of talent, and creating exciting career paths for people which accelerates their development. This will include ongoing collaboration with the Global Functions HRBPs in other markets. Lead the Organisation Effectiveness agenda across the different commercial teams - grounded in the market strategy and by leveraging data and analytics creating possibilities that results in high performing and game changing performance, delivers cost efficiencies and injects the right reinvestments. The role provides change leadership across the organisation by pulling the levers of across capability, process, ways of working, culture and leadership to deliver the outcomes for the business. Drive inclusion, diversity & equity agenda bespoke to each commercial area across all HR levers (talent, reward, culture, learning, etc) that creates an inclusive culture where each employee feels valued for their uniqueness and are able to maximize their performance impact. Build high performing teams, coaching line managers to create an agile, stretching and focused performance culture to enable outstanding performance and fulfilling employee experiences collaborating with HR shared service teams and our Centres of Excellence. Instill continuous learning throughout the organisation ensuring employees have access to stretching experiences and great learning content that fuels constant growth in their capabilities and our business performance. Experience Required An innate curiosity to understand what drives the business and how the varying agendas across each commercial team contribute towards driving the market forward, enabling the leader to be able to add value through seeing each scenario through the lens of both the business objective and the people agenda Successful partnership of senior stakeholders at all levels, resulting in strong and positive outcomes Highly conceptual - is able to join the dots and paint a picture that makes sense and influences the business Deep understanding of organisational design principles and how to create principles for each commercial team to drive growth/progression Change and project management skills (including influencing change) Experience in working successfully with stakeholders at the most senior level - black-belt coach- influencing, supporting and challenging Exceptional ability to build and maintain genuine relationships based on mutual trust & respect Excellent talent judgement - ability to assess talent gaps, and suggest actions needed to strengthen the talent bench Being able to excel when dealing with ambiguity, complexity and working within a fast-paced, entrepreneurial and matrixed environment Ability to understand and drive insights from HR data, analysing to measure impacts, assess OE plans, diagnose trends and link to business performance outcomes Deep personal accountability for great performance Experience working across multiple countries/geographies/cultures Working with us Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package. Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world! Feel inspired? Then this may be the opportunity for you! If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Job Title: Account Executive Location: Louth ( Dundalk and Drogheda) Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value! Are you ready to take your career to the next level with one of the world's leading beverage alcohol companies? Day in the Life: Strategic Relationship Builder:Build strong, purposeful relationships and effectively support existing customers. Carry out regular business reviews to identify their needs and goals. Create growth plans and implement solutions to drive sustainable growth. Dynamic Communicator:Effectively communicate with customers and internal teams to ensure alignment on goals and strategies. Be adaptable in your communication style to meet the needs of diverse stakeholders. Commercial Approach: Drive the brand distribution strategy to increase the quality and quantity of customer partnerships within your territory. Data Acumen: Ensure all data on your territory is accurate and up-to-date, including territory performance, customer contact details, digital savviness, new/closed outlets, etc. Digital First Mindset:Embrace and leverage digital tools always. Engage both internally and externally on key initiatives and evolving trends. Growth/ Open Mindset: Bring a growth mindset to all that you do. Embrace challenges, learn continuously, and drive innovation for sustainable success. Resilience:Demonstrate resilience in overcoming challenges and persistently pursue long-term goals despite short-term setbacks. ABOUT YOU Passionate about sales and to grow a career within commercial Experience within Sales or Account Management would be an advantage Full Driver's licensewith at least 12 months active driving experience under a full Drivers License OUR OFFER An inclusive company culture that puts employees and their development first A competitive salary with bonus and many benefits Growth opportunities A great family leave policy ...and of course, THE best colleagues! Celebrating our inclusive and diverse culture is core to Diageo's purpose of \"celebrating life every day everywhere\". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. We know that for Diageo to thrive and for us to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don't let anything stop you from applying. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
