## People Operations Manager - Visitor Experience* Own and oversee all Visitor Experience rosters, in collaboration with the People Operations Specialist, ensuring alignment with operational requirements and seasonal demand.* Forecast staffing needs in partnership with stakeholders to ensure adequate coverage during peak and off-peak periods.* Be responsible for the Annualised Roster and handle weekly roster adjustments to meet business needs.* Manage the relationship with the staffing agency, ensuring service level agreements are met.* Coordinate temporary and seasonal staffing requirements.* Regularly review agency performance and associated costs.* 3-5+ years’ experience in People Operations or Workforce Management, ideally within Hospitality, Tourism or Events.* Solid knowledge and understanding of HR procedures.* Demonstrated experience in running recruitment processes, both internally and with agency partners.* Financial competence and ability to run labour budgets optimally.* Excellent interpersonal and communication skills with ability to work with multiple collaborators.* Strong interpersonal and time management abilities.With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.**DRINKiQ** #J-18808-Ljbffr
