About Daon Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. OurTrustXplatform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner, Kuppinger Cole, and Frost & Sullivan, Daon is at the forefront of shaping the future of identity security. Role overview As the Technical Delivery Manager for our TrustX SaaS platform, you will coordinate the work of multiple engineering teams to ensure our product moves smoothly and reliably through development, testing, and production environments. This role is highly technical, but not hands-on coding: you will understand how our front-end, back-end, mobile, and cloud components fit together and use that knowledge to remove blockers, maintain alignment, and ensure high-quality releases. You will work closely with Product, Architects, DevOps, Developers, Quality Assurance, Pre-Sales, and Professional Services to ensure the platform behaves correctly in customer scenarios, supports successful deployments, and meets our reliability and performance expectations. Youre the connective tissue between technical teams, customer-facing teams, and business stakeholdersensuring clarity, continuity, and predictable delivery across the entire software lifecycle. This is an ideal role for someone who thrives on technical problem-solving, cross-team coordination, and driving operational excellence in a fast-moving SaaS environment. What you will do: Technical Coordination and Collaboration Work with Engineering management, Product Management, Project Managers, and team leads to ensure that everyone knows what is going into a release and where the release is throughout the dev/qc/staging/prod process. Plan and react to change. As issues mount and priorities shift, be the calming force to deal with change with minimal disruption to ongoing efforts. Remove blockers. Own issues when they occur, help the team by driving the resolution and escalate as required. Manage the release process together with the team. Prioritize the QC needs as part of the process, participate in bug scrubs and act as a single point of contact for the QC Lead. Participate in P1 incident management Drive post-incident reviews and follow-through on corrective actions (bugs, tests, observability, process). Customer-Facing Delivery Support Partner with Pre-Sales and Professional Services to ensure the platform behaves as expected in customer scenarios and deployments. Coordinate validation for customer use cases, performance needs, and configuration requirements; surface gaps early. Liaise with Support to feed operational learnings back into engineering and to drive root-cause resolution for recurring issues. What you have: 7+ years building and delivering enterprise-class software products, including complex, multi-team releases. Strong technical fluency across modern SaaS stacks - you can discuss trade-offs with frontend, backend, mobile, QA, and DevOps, and read code when needed. Practical experience with cloud platforms (AWS preferred), containers/orchestration (Docker, Kubernetes), and CI/CD. Familiarity with Java ecosystems (e.g., Spring Boot, Spring Framework, REST using Spring MVC, Hibernate) sufficient to reason about services, APIs, and integrations. Experience with tooling such as Git, GitHub Actions, Maven, Jenkins, JIRA (or equivalents). Solid grasp of observability (logs, metrics, traces), feature flagging, configuration management, and release strategies (blue/green, canary, phased rollouts). Comfort operating across the full SDLC and Agile/Scrum methodologies. Strong analytical and problem-solving skills; able to triage ambiguity, structure a plan, and drive to resolution. Degree in Computer Science/Engineering or equivalent experience. What we offer: An opportunity to work in the growing world of identity verification and authentication, biometrics, telephony, and fraud The chance to be part of an established & successful product development team Competitive compensation & benefits Flexible working environment to create a very balanced work/life schedule for you and your family Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. Skills: Java Git Github Actions Maven Jenkins JIRA (or equivalent) Release strategies (blue/green, canary, phased) Benefits: Private Medical Coverage PTO
About Daon Daon is a global leader in the defense against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. OurTrustXplatform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner, Kuppinger Cole, and Frost & Sullivan, Daon is at the forefront of shaping the future of identity security. Role overview As a Senior Software Architect for our TrustX SaaS platform, you will define, evolve, and safeguard the technical architecture of our cloud-based identity and authentication services. You will work hands-on with backend, frontend, mobile, DevOps, database, and QA teams to ensure the platform is secure, scalable, performant, well-designed, and implemented according to best practices. This is a deeply technical role. You will design system components, review code and implementations, define APIs and integration patterns, guide performance optimization, influence technology choices, and ensure our architecture supports the demands of enterprise-grade SaaS. You will collaborate closely with Product Management, Designers, Engineering Managers, QC Leads, Pre-Sales, Professional Services, and executive leadership including the CTO. If you thrive on solving complex technical problems, shaping system architecture, and helping engineering teams build high-quality software at scale, this is the ideal role for you. What you will do: Architecture, Design & Technical Leadership Define and evolve the end-to-end architecture for the TrustX SaaS platform, covering frontend, backend, mobile, data, and cloud infrastructure. Translate business requirements into scalable, secure, performant system designs, including APIs, service boundaries, data models, integration patterns, and deployment architectures. Partner with developers to guide implementation approaches, validate design assumptions, and ensure delivery aligns with architectural intent. Conduct design reviews, code reviews, and architectural assessments to ensure quality and consistency across teams. Own and maintain architectural artifacts including diagrams, decision records, patterns, and guidelines. Lead performance analysis and tuning efforts across backend services, frontend flows, databases, API traffic patterns, and cloud infrastructure. Participate in P1 incident management Drive post incident reviews and follow-through on corrective actions (bugs, tests, observability, process). What you have: 10+ years designing and building enterprise-class software, with at least 3+ years in an architect or senior technical lead role. Deep understanding of distributed systems, microservices, API design, and cloud-native architecture. Strong experience with Java ecosystems (Spring Boot, Spring Framework, REST APIs, Hibernate, JVM performance considerations). Excellent command of AWS cloud services (EC2, ECS/EKS, S3, RDS, Lambda, IAM, CloudWatch, etc.) or equivalent cloud providers. Experience designing for: Security (OAuth2, OpenID Connect, TLS, secrets management) Scalability (horizontal scaling, caching, load balancing) Performance (profiling, tuning, async patterns) Reliability (circuit breakers, retries, idempotency) Observability (logs, metrics, tracing; Prometheus/Grafana/OpenTelemetry) Ability to evaluate and compare technologies, frameworks, and architectural approaches with clear reasoning. Strong communication skills - able to explain complex technical concepts to both engineers and non-technical stakeholders. Computer Science/Engineering degree or equivalent experience. Nice to Have Background in identity, authentication, biometrics, cryptography, or fraud prevention. Experience with telephony, voice biometrics, or multi-channel communications platforms. What we offer: Work in the rapidly growing fields of identity verification, authentication, biometrics, telephony, and fraud. Opportunity to influence and shape the architecture of a major SaaS platform used by global enterprise customers. Competitive salary and benefits. A flexible, supportive environment that respects work/life balance. Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. Skills: OAuth2 openid connect TLS Java ecosystems AWS Cloud Services (EC2, ECS/EKS, S3, RDS, etc.) Spring Boot Spring Framework Benefits: Private Medical Coverage PTO
About Daon Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. OurTrustXplatform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner, Kuppinger Cole, and Frost & Sullivan, Daon is at the forefront of shaping the future of identity security. Role overview As the Technical Delivery Manager for our TrustX SaaS platform, you will coordinate the work of multiple engineering teams to ensure our product moves smoothly and reliably through development, testing, and production environments. This role is highly technical, but not hands-on coding: you will understand how our front-end, back-end, mobile, and cloud components fit together and use that knowledge to remove blockers, maintain alignment, and ensure high-quality releases. You will work closely with Product, Architects, DevOps, Developers, Quality Assurance, Pre-Sales, and Professional Services to ensure the platform behaves correctly in customer scenarios, supports successful deployments, and meets our reliability and performance expectations. Youre the connective tissue between technical teams, customer-facing teams, and business stakeholdersensuring clarity, continuity, and predictable delivery across the entire software lifecycle. This is an ideal role for someone who thrives on technical problem-solving, cross-team coordination, and driving operational excellence in a fast-moving SaaS environment. What you will do: Technical Coordination and Collaboration Work with Engineering management, Product Management, Project Managers, and team leads to ensure that everyone knows what is going into a release and where the release is throughout the dev/qc/staging/prod process. Plan and react to change. As issues mount and priorities shift, be the calming force to deal with change with minimal disruption to ongoing efforts. Remove blockers. Own issues when they occur, help the team by driving the resolution and escalate as required. Manage the release process together with the team. Prioritize the QC needs as part of the process, participate in bug scrubs and act as a single point of contact for the QC Lead. Participate in P1 incident management Drive post-incident reviews and follow-through on corrective actions (bugs, tests, observability, process). Customer-Facing Delivery Support Partner with Pre-Sales and Professional Services to ensure the platform behaves as expected in customer scenarios and deployments. Coordinate validation for customer use cases, performance needs, and configuration requirements; surface gaps early. Liaise with Support to feed operational learnings back into engineering and to drive root-cause resolution for recurring issues. What you have: 7+ years building and delivering enterprise-class software products, including complex, multi-team releases. Strong technical fluency across modern SaaS stacks - you can discuss trade-offs with frontend, backend, mobile, QA, and DevOps, and read code when needed. Practical experience with cloud platforms (AWS preferred), containers/orchestration (Docker, Kubernetes), and CI/CD. Familiarity with Java ecosystems (e.g., Spring Boot, Spring Framework, REST using Spring MVC, Hibernate) sufficient to reason about services, APIs, and integrations. Experience with tooling such as Git, GitHub Actions, Maven, Jenkins, JIRA (or equivalents). Solid grasp of observability (logs, metrics, traces), feature flagging, configuration management, and release strategies (blue/green, canary, phased rollouts). Comfort operating across the full SDLC and Agile/Scrum methodologies. Strong analytical and problem-solving skills; able to triage ambiguity, structure a plan, and drive to resolution. Degree in Computer Science/Engineering or equivalent experience. What we offer: An opportunity to work in the growing world of identity verification and authentication, biometrics, telephony, and fraud The chance to be part of an established & successful product development team Competitive compensation & benefits Flexible working environment to create a very balanced work/life schedule for you and your family Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. Skills: Java Git Github Actions Maven Jenkins JIRA (or equivalent) Release strategies (blue/green, canary, phased) Benefits: Private Medical Coverage Pension PTO
About Daon Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. OurTrustXplatform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner, Kuppinger Cole, and Frost & Sullivan, Daon is at the forefront of shaping the future of identity security. Role overview: As a Senior Test Automation Engineer on our TrustX SaaS platform, you will design, develop, and maintain automated tests that ensure the reliability, scalability, and correctness of our identity and authentication systems. Youll work closely with backend, frontend, mobile, DevOps, architects, and service delivery teams to validate end-to-end system behavior across multiple environments. This role is ideal for a strong engineer who understands how distributed systems fit together - not someone limited to UI testing. You should be able to design integration tests, API tests, automation workflows, data-driven tests, and environment-aware validation routines for a cloud-native SaaS product. You will also be expected to use AI-powered tools such as GitHub Copilot, AI-driven test generation, and automated test analysis to increase speed, coverage, and efficiency. What you will do: Automation Framework & Test Development Design, build, and enhance automated test frameworks covering API, UI, integration, performance, and regression testing. Develop automated test suites using modern tools such as JUnit, TestNG, Selenium, Cypress, Playwright, RestAssured, or similar. Write tests that validate distributed systems, multi-step workflows, asynchronous operations, and cross-service interactions. Collaborate with backend, frontend, and mobile engineers to understand system flows and build meaningful end-to-end test coverage. Validate API contracts, authentication flows, session behavior, and data integrity across microservices. Ensure tests work across dev, QC, staging, and production-like environments. Use GitHub Copilot and other AI tools to generate test cases, automation scaffolding, and documentation. Adopt AI-powered techniques for identifying missing coverage, edge-case exploration, and regression analysis. Help the QA team establish best practices for AI-assisted test creation and maintenance. Build automated health checks and smoke tests for release pipelines. Work with DevOps to instrument logs, metrics, and traces to support test diagnostics and troubleshoot failures. Participate in performance and load testing efforts, analyzing bottlenecks and system-level issues. Work closely with service delivery managers to validate release readiness and drive quality gates for deployments. Collaborate with architects and developers on design approaches that improve testability and maintainability. Support P1 incident investigations through automated reproduction, diagnostics, and post-incident test coverage improvements. Participate in code reviews and contribute to best coding practices within the QA automation group. What you have: 5+ years of experience in test automation for enterprise or SaaS products. Strong engineering skills with experience using Java, TypeScript/JavaScript, or similar languages for automation. Hands-on experience with test frameworks such as JUnit/TestNG, Selenium/WebDriver, Cypress, Playwright, RestAssured, or equivalents. Solid understanding of how distributed systems work, including APIs, microservices, authentication, and message flows. Experience testing SaaS applications in cloud environments (AWS preferred) using Docker/Kubernetes. Familiarity with CI/CD pipelines and integrating automated tests into GitHub Actions, Jenkins, or similar systems. Strong debugging skills, including analyzing logs, traces, and service interactions. Ability to understand system architecture diagrams, API contracts, and data models. Willingness to adopt AI-powered test development tools as part of your daily workflow. Strong communication skills and the ability to work closely with multiple engineering teams. Degree in Computer Science/Engineering or equivalent real-world experience. Nice to Have: Experience with performance testing tools such as Locust, Gatling, or JMeter. Security testing (OWASP awareness, API hardening, authentication/authorization validation). Experience in identity, biometrics, authentication, or other high-security domains. Experience with micro-frontend testing, mobile testing, or contract testing tools. What we offer: Work in the rapidly growing fields of identity verification, authentication, biometrics, telephony, and fraud. The opportunity to significantly shape and improve the quality framework of our flagship SaaS offering. Competitive salary and benefits. A flexible, supportive environment that respects work/life balance. Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. Skills: Java TypeScript/JavaScript JUnit/TestNG Selenium/WebDriver Cypress Playwright RestAssured or equivalents Benefits: Private Health Coverage Pension PTO
About Daon Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. OurTrustXplatform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner, Kuppinger Cole, and Frost & Sullivan, Daon is at the forefront of shaping the future of identity security. Role Overview: As a Senior Java Developer on our TrustX SaaS platform, you will design, build, and improve cloud-based backend services that power our identity verification and authentication and voice solutions. This role is ideal for a developer who enjoys solving complex engineering challenges, understands end-to-end system flows, and collaborates closely with frontend engineers, architects, DevOps, mobile teams, and QA to deliver reliable, performant, secure software. Were looking for strong engineers, not just deep Java specialists. You should be capable of understanding how components interact across the stack, how data flows through the system, and how to make technical decisions that balance performance, scalability, maintainability, and product needs. You will also be expected to embrace AI-assisted development, including GitHub Copilot and other modern AI tools, to accelerate coding, improve quality, and help the team work more efficiently. If you want to contribute to a high-impact SaaS platform, and you enjoy both building features and shaping technical direction, youll thrive here. What you will do: Backend Development and Collaboration Design, develop, and maintain backend services built primarily with Java and Spring Boot. Implement REST APIs, service integrations, data processing pipelines, and backend logic supporting our core platform capabilities. Write maintainable, testable, and well-structured code using modern engineering practices. Collaborate with frontend, mobile, DevOps, architects, and QA to ensure features are delivered holistically and integrate smoothly across the platform. Understand how backend components interact with UIs, cloud infrastructure, data stores, and external systems. Participate in design discussions and provide input on architecture, system behavior, performance trade-offs, and scaling strategies. Use GitHub Copilot and other AI tools to accelerate development, improve code quality, and automate repetitive tasks. Help establish best practices for responsible, high-value AI use within the engineering team. Participate in experimentation and adoption of new AI-based development workflows. Write and maintain unit tests, integration tests, and automated test scenarios in collaboration with QA. Profile and optimize services for performance, throughput, and scalability. Contribute to improving observability (metrics, logs, tracing) in coordination with DevOps. Participate in code reviews and provide constructive feedback to peers. Collaborate with service delivery managers to ensure smooth deployment and production behavior. Support occasional troubleshooting efforts for complex defects or production issues. What you have: 5+ years of experience developing backend or full-stack software, ideally in SaaS environments. Strong proficiency in Java, with experience in frameworks like Spring Boot, Spring MVC, and Hibernate. Ability to understand end-to-end system design, data flows, integration points, and how cloud-native systems behave in production. Experience with cloud platforms (AWS preferred) and containerization/orchestration (Docker, Kubernetes). Hands-on experience with Git, build tools (Maven/Gradle), CI/CD pipelines, and modern development practices. A mindset focused on learning, growth, and continuous improvement, including adoption of AI-assisted development tools. Exposure to observability tools (logs, metrics, traces) and performance debugging. Strong communication and collaboration skillscomfortable working with cross-functional teams. Degree in Computer Science/Engineering or equivalent real-world experience. Nice to Have: Background in identity, authentication, biometrics, cryptography, or fraud prevention. Experience with telephony, voice biometrics, or multi-channel communications platforms. What we offer: Work in the rapidly growing fields of identity verification, authentication, biometrics, telephony, and fraud. Opportunity to influence and shape the architecture of a major SaaS platform used by global enterprise customers. Competitive salary and benefits. A flexible, supportive environment that respects work/life balance. Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. Skills: Java Spring Boot Spring MVC Hibernate Cloud Platforms AWS Git Benefits: Private Health Cover PTO
About Daon Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. OurTrustXplatform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner, Kuppinger Cole, and Frost & Sullivan, Daon is at the forefront of shaping the future of identity security. Role summary: You will be part of the global IT and cybersecurity team. This is a Hybrid position requiring 3 days in the office. This role will maintain IT infrastructure and services, while assisting with high level technical support for Daons staff. Daon staff are located both locally and in remote locations up to 250 users. This role also involves shared responsibility for IT systems support in other locations as required including Belgrade, Serbia and Canberra, Australia offices. Responsibilities to include supporting, managing, and enhancing our M365 platform and integrations. Daon maintains a comprehensive Information Security Management System (ISMS) which is ISO certified. Onsite work required. The position reports to the IT & Security Director who is based in our Fairfax, VA, USA location. Your contribution: Provide tier 1 and 2 technical support to local and remote users Administer, monitor, and maintain Linux-based systems, including debugging and solving system, service, and network-related issues Configure and Support new hires through the on boarding process (as required) including ordering hardware and software Provide onsite management of IT infrastructure to include network devices, storage, VMware hosts, wireless, (Mac, Windows 11, Windows Server, and Linux) Ensuring the availability, accessibility, and functionality of Entra Active Directory and M365 Services (e.g., Teams, SharePoint, Exchange, Intune, One Drive, etc.) Provide ongoing operational support, maintenance, and engineering with regards to Zscaler product suite (ZIA, ZPA) and related technologies for a currently deployed Zscaler implementation. Experience building/managing and maintaining a mix of VMWare Virtual machine OSs Patch and remediate application, infrastructure and operating system vulnerabilities Contribute on projects and new business opportunities by sharing knowledge and technical support Automate processes, audits and reporting through PowerShell Liaise and coordinate with internal IT Support functions in other locations Update & create support documentation and helpdesk knowledgebase Perform other duties and/or projects as assigned You bring: Demonstrated hands-on experience with Linux systems and troubleshooting Experience supporting onsite/remote staff include Senior Management and technical staff Minimum of 5 years experience that demonstrates strong IT infrastructure and cloud skills (Linux, M365, networking,) Ability to efficiently prioritize and organize competing work demands with minimal oversight. PowerShell scripting to automate tasks, configure systems, and manage various aspects of the Windows environment preferred. Proven decision-making experience, ability to work without daily supervision and be autonomous Experience in implementation and supporting M365 (AAD, Exchange, Intune OneDrive, Teams, SharePoint) Education: BS in Computer Information Systems, Computer Science or similar is required; Prior IT support or internship experience is required You have: Ability to work well under pressure and tight deadlines. Support wide variety of user base and skill levels Be reliable, responsive, timely and courteous. Capable of working independently of direct supervision Work directly in person with staff Able to engage with users in a professional manner and present technical concepts plainly to semi-technical staff Excellent interpersonal skills and ability to work as part of a team. Ability to maintain high levels of confidentiality. Seeks out areas for improvement. The candidate must be a fast learner and have drive and self-motivation. Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. Skills: Linux Systems IT Infrastructure and Cloud Skills M365 PowerShell Scripting Benefits: Private Health Coverage Pension PTO
Work Arrangement: Hybrid – minimum 3 days per week office attendance required About Daon Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. Our TrustX platform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner®, Kuppinger Cole, and Frost & Sullivan®, Daon is at the forefront of shaping the future of identity security. Role summary You will be part of the global IT and cybersecurity team. This is a Hybrid position requiring 3 days in the office. This role will maintain IT infrastructure and services, while assisting with high level technical support for Daon’s staff. Daon staff are located both locally and in remote locations – up to 250 users. This role also involves shared responsibility for IT systems support in other locations as required including Belgrade, Serbia and Canberra, Australia offices. Responsibilities to include supporting, managing, and enhancing our M365 platform and integrations. Daon maintains a comprehensive Information Security Management System (ISMS) which is ISO 27001:2022 certified. Onsite work required. The position reports to the IT & Security Director who is based in our Fairfax, VA, USA location. Your contribution Provide tier 1 and 2 technical support to local and remote users Administer, monitor, and maintain Linux-based systems, including debugging and solving system, service, and network-related issues Configure and Support new hires through the on boarding process (as required) including ordering hardware and software Provide onsite management of IT infrastructure to include network devices, storage, VMware hosts, wireless, (Mac, Windows 11, Windows Server, and Linux) Ensuring the availability, accessibility, and functionality of Entra Active Directory and M365 Services (e.g., Teams, SharePoint, Exchange, Intune, One Drive, etc.) Provide ongoing operational support, maintenance, and engineering with regards to Zscaler product suite (ZIA, ZPA) and related technologies for a currently deployed Zscaler implementation. Experience building/managing and maintaining a mix of VMWare Virtual machine OS’s Patch and remediate application, infrastructure and operating system vulnerabilities Contribute on projects and new business opportunities by sharing knowledge and technical support Automate processes, audits and reporting through PowerShell Liaise and coordinate with internal IT Support functions in other locations Update & create support documentation and helpdesk knowledgebase Perform other duties and/or projects as assigned You bring Demonstrated hands‑on experience with Linux systems and troubleshooting Experience supporting onsite/remote staff include Senior Management and technical staff Minimum of 5 year’s experience that demonstrates strong IT infrastructure and cloud skills (Linux, M365, networking,) Ability to efficiently prioritize and organize competing work demands with minimal oversight. PowerShell scripting to automate tasks, configure systems, and manage various aspects of the Windows environment preferred. Proven decision-making experience, ability to work without daily supervision and be autonomous Experience in implementation and supporting M365 (AAD, Exchange, Intune OneDrive, Teams, SharePoint) Education BS in Computer Information Systems, Computer Science or similar is required; Prior IT support or internship experience is required You have Ability to work well under pressure and tight deadlines. Support wide variety of user base and skill levels Be reliable, responsive, timely and courteous. Capable of working independently of direct supervision Work directly in person with staff Able to engage with users in a professional manner and present technical concepts plainly to semi-technical staff Excellent interpersonal skills and ability to work as part of a team. Ability to maintain high levels of confidentiality. Seeks out areas for improvement. The candidate must be a fast learner and have drive and self-motivation. Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. #J-18808-Ljbffr
A cybersecurity firm in Dublin is looking for an IT Support Engineer to provide tier 1 and 2 support and manage Linux systems. The position requires 3 days of in-office attendance in a hybrid work model. Candidates should have a BS in Computer Science or a related field, along with 5+ years of experience in IT infrastructure, M365 support, and a strong understanding of networking. The role involves remote collaboration with staff and requires excellent interpersonal skills. #J-18808-Ljbffr
Account Executive – UK & Ireland (New Business Focus) Location: Dublin (Hybrid – 3 days per week in office) Reports to: VP, UK & Ireland Scope: UK & Ireland Travel: Up to 20% About Daon Daon is a global leader in the defence against digital identity fraud and AI-generated synthetic identities. For over a quarter of a century, we have partnered with governments and leading enterprises to deliver secure, seamless identity experiences across financial services, telecommunications, healthcare, travel, and critical infrastructure. Our TrustX platform enables organisations to orchestrate secure, scalable, cross-channel identity workflows, supporting identity verification, biometric authentication, and lifecycle management across complex environments. More than two billion identities worldwide have been safeguarded by Daon technology. Recognised as a leading provider by multiple analyst firms including Gartner®, Kuppinger Cole, and Frost & Sullivan®, Daon is at the forefront of shaping the future of identity security. Recognised as a Leader in the 2025 Gartner® Magic Quadrant™ for Identity Verification, Daon is at the forefront of shaping the future of digital identity and security. Role Overview We are seeking a commercially driven Account Executive to expand Daon’s footprint across the UK and Ireland, with a primary focus on new business acquisition (new logos). This role is centred on identifying, engaging, and converting new opportunities within target markets, building a strong pipeline, and driving deals through to close. While there is some exposure to existing accounts, the core focus of the role is hunting for new business and driving revenue growth. Based in Dublin (hybrid, 3 days per week in office) with approximately 20% travel across the UK, this role offers high visibility and direct exposure to senior leadership, including the VP of UK & Ireland and the Head of Sales for EMEA & APAC. You will operate in a lean, high-impact environment where your contribution directly influences market expansion and commercial success. Key Responsibilities New Business Development (Primary Focus – New Logos) Identify, target, and engage prospective clients across the UK & Ireland Build, manage, and maintain a strong pipeline of new business opportunities Lead outbound prospecting and develop strategic approaches to target key accounts Qualify opportunities and progress deals through the full sales cycle Collaborate with Pre-Sales and Product teams to effectively position Daon’s TrustX platform Lead or contribute to proposals, RFP responses, and commercial negotiations Account Growth & Expansion Identify and drive upsell and cross-sell opportunities within existing accounts Support the development and execution of account plans alongside senior stakeholders Stakeholder Engagement & Collaboration Partner closely with the VP of UK & Ireland and Sales Directors to execute market expansion strategies Support the Head of Sales for EMEA & APAC in advancing strategic opportunities Participate in senior stakeholder meetings and networking events, particularly in Dublin and the UK Work cross-functionally with Pre-Sales, Product, Delivery, and Support teams to deliver strong client outcomes. Account Management (Secondary Focus) Maintain and develop relationships within a defined portfolio of accounts Support account reviews and ensure ongoing client engagement and satisfaction Operational & Commercial Discipline Maintain accurate pipeline tracking and reporting Ensure consistent follow-up on opportunities and key actions Support contract renewals and commercial processes as required Knowledge & Experience 3–7 years’ experience in a Sales, Business Development, or Account Executive role within a technology or SaaS environment Proven ability to generate pipeline and close new business (new logos) Experience selling into B2B enterprise or mid-market clients Strong understanding of complex sales cycles and stakeholder management Experience working in a collaborative, cross-functional environment Exposure to identity, security, or SaaS solutions is advantageous Your Profile Commercially driven, with a strong focus on winning new business Confident in outbound prospecting and building relationships from scratch Strong communicator with excellent stakeholder management skills Resilient, proactive, and comfortable operating in a fast-paced environment Highly organised, with strong pipeline and opportunity management skills Motivated by working closely with senior leadership and making a visible impact What We Offer Competitive salary and bonus structure Direct exposure to senior leadership and key client stakeholders High-impact role with strong visibility across the organisation Opportunity to develop strategic and enterprise sales skills Collaborative and dynamic team environment Career progression opportunities within a growing global organisation Join Us Join the brightest minds from around the globe as we build the future of digital identity! Daon is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status. We celebrate diversity and are dedicated to creating an environment where all employees feel valued, respected, and supported. #J-18808-Ljbffr
A cutting-edge technology firm is seeking an Account Executive to drive new business development across the UK and Ireland. This role involves engaging prospective clients, building a robust pipeline, and collaborating closely with senior leadership. The ideal candidate will have 3–7 years of experience in sales, particularly within a technology or SaaS environment. A hybrid work model is in place, with around 20% travel to client sites. Competitive salary and bonus structure offered. #J-18808-Ljbffr
