Job title: Customer Service Representative Contract Type: Full Time Permanent, subject to 6 months' probation Location: Claregalway, Co. Galway Salary: €30,000 per annum, paid monthly Culligan Home Ireland, a leader in the water treatment, is seeking a customer-focused and reliable Customer Service Agent to join our growing team. In this vital role, you will be the first point of contact for our customers, providing outstanding support and assistance across our range of water treatment services and solutions. You’ll work in a fast-paced environment, resolving issues, managing service bookings, and ensuring customer satisfaction. If you’re passionate about helping people, have excellent communication skills, and enjoy working as part of a supportive team, we’d love to hear from you. Core role and responsibilities: Respond to customer inquiries promptly, professionally, and with empathy via phone, email, or CRM platforms. Manage service bookings and product orders, including routing vans and coordinating with field technicians. Process customer accounts, update records, and ensure accurate data entry. Troubleshoot and resolve customer issues or complaints to a satisfactory conclusion. Promote and upsell appropriate services and products where relevant. Collaborate with other teams (Service, Sales, Finance) to ensure efficient service delivery. Maintain high standards of documentation and CRM system use. Contribute ideas to improve processes and customer satisfaction metrics. Meet individual and team KPIs related to response time, resolution quality, and service accuracy. Qualifications: Excellent communication skills Familiarity with CRM systems and/or Microsoft packages Experience in customer service or related field. Ability to work in a fast paced environment Postive attitude and a passion for helping others Experience in the water/service industry is desirable Benefits: Monday-Friday working pattern Hybrid Working Model 23 Day's Annual Leave Company Pension Scheme Shopping discounts with Perks at Work 24hrs access to EAP Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
Job title: Sales Consultant Contract Type: Full Time Permanent, subject to 6 months' probation Location: Claregalway, Co. Galway Salary: €32,000 - 35,000 per annum, paid monthly + Commission Structure Culligan Home Products Ireland Ltd is seeking an energetic and friendly Sales Assistant to join our dedicated team. As a leading provider of water treatment solutions in Ireland, we pride ourselves on delivering exceptional products and services to our residential and commercial customers. In the role of Sales Assistant, you will support our sales efforts by engaging with customers, providing information about our water treatment products, and assisting with the sales process. Core role and responsibilities Customer Engagement & Sales Proactively engage with homeowners and businesses to understand their water quality concerns. Recommend suitable products and services based on technical knowledge and customer requirements. Prepare and present quotes, explain benefits, and guide customers through purchase decisions. Lead Generation & Follow-up Follow up on incoming leads via phone, email, and online platforms. Identify new business opportunities through referrals, networking, and local marketing. Technical Understanding & Support Maintain a working knowledge of the companies water treatment products (softeners, filtration, RO Systems, etc.). Collaborate with service and installations teams to ensure customer expectations are met. Provide post-sale support and check-ins to ensure customer satisfaction. Administrative & Reporting Duties Update customer information, appointments, and sales activities in the CRM system. Prepare regular sales reports for management review. Attend team meetings and training sessions to stay up to date with product developments. Qualifications 1-2 years experience working in a similar position, (Sales, Customer Service) Confident communicator with excellent telephone manner. Strong persuasion and negotiation skills. Attention to detail with a high level of accuracy in recording information. Resilient, motivated, and target driven. Ability to work effectively both independently and as part of a team. Benefits Monday - Friday Days working pattern Hybrid Working Model 23 days' holiday + Bank Holidays - increasing with long service Company Pension scheme Shopping discounts with Perks at Work 24 hours access to Employee Assistance Programme Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
A leading water treatment solutions provider in Galway is seeking a Sales Consultant to focus on customer engagement and sales processes. The ideal candidate will have 1-2 years of experience in a similar role, excellent communication skills, and the ability to work effectively both independently and as part of a team. This position offers a hybrid working model and a comprehensive benefits package including a company pension and additional support programs. #J-18808-Ljbffr
A company dedicated to water solutions is seeking a Marketing Executive in Dublin to drive digital performance marketing and enhance brand visibility. The role requires planning and optimizing Google Ads campaigns, managing SEO efforts, and maintaining the company website. Candidates should have over 6 years of experience in digital marketing, especially with Google Ads and SEO optimization. The position offers a full-time contract with 23 days of holiday, pension scheme, and opportunities for career progression. #J-18808-Ljbffr
Job title: Marketing Executive Contract Type: Full Time Permanent, subject to 6 months' probation Who are we? At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future. Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world. This role is responsible for driving digital performance marketing and brand visibility across multiple online channels. The Marketing Executive plans and optimises Paid For Advertising campaigns (primarily Google Ads), improves Organic Search performance through SEO tactics, manages the company website (Shopify) to ensure strong user experience and accurate content. Core role and responsibilities: Plan, execute, and optimise Google Ads campaigns (Search, Display, Shopping, Performance Max). Conduct keyword research, SEO audits, and on‑page optimisation to improve organic search performance. Manage and update the company website, ensuring strong UX, technical health, and accurate content. Experience adapting paid search strategy for LLM-driven discovery environments to maximise visibility in AI‑generated results. Analyse and report on Digital Marketing performance using GA4, CRM systems, and digital dashboards; prepare structured reports. Interpret reports and make recommendations for campaign changes and commercial decisions. Manage social media channels and support brand awareness and engagement initiatives. Collaborate with internal teams to align marketing activities with business objectives. Degree or Master’s in Marketing, Digital Marketing, Business, Communications, or related field. 6+ years of experience in digital marketing, preferably in a performance‑driven environment. Hands‑on experience with Google Ads and SEO optimisation. Experience using CMS platforms (WordPress, Shopify, or similar). Experience with GA4, Google Tag Manager, and SEO tools (SEMrush, Ahrefs). Strong analytical and reporting skills. Excellent written communication and content creation skills. Experience in Paid Digital Marketing, Search, Shopify is desirable. Experience in lead generation campaign reporting is desirable. Experience with CRM systems and marketing automation is desirable. Understanding of e‑commerce funnels and CRO principles is desirable. Familiarity with social media advertising is desirable. Monday - Friday Days working pattern. 23 days' holiday + Bank Holidays - increasing with long service. Company Pension scheme. Shopping discounts with Perks at Work. 24 hours access to Employee Assistance Programme. Volunteering Day. Employee support network and mental health assistance. Opportunity for career progression. #J-18808-Ljbffr
A leading water treatment company is seeking a skilled Plumber / Water Filtration Installer in Leinster. In this role, you will install, maintain, and repair various water treatment systems, ensuring optimal functionality and customer satisfaction. The ideal candidate will have proven plumbing experience and relevant certifications. Additional benefits include a company pension, generous holiday allowance, and support programs. This position operates on a Monday to Friday schedule, allowing for a balanced work-life experience. #J-18808-Ljbffr
Job title: Service Technician Contract Type: Full Time Permanent, subject to 6 months' probation Location: Field Based, Co. Cork Salary: €32,000 per annum, paid monthly + annual tax free meal allowance of €4,000 At Culligan, we believe that cleaner, healthier water contributes to improving lives globally. Our Water Cooler Field Technicians play a key role in ensuring customers receive exceptional service through the delivery, installation, servicing, and maintenance of our water coolers and filtration systems. Based in Cork this field‑based role will support the delivery of Culligan Ireland’s service activities, including site surveys, installations, exchanges, collections, and routine or reactive maintenance. Technicians are vital to maintaining high customer satisfaction and representing the Culligan brand in the field. Responsibilities Ensure all equipment is functioning optimally and meeting customer needs. Carry out on‑site site surveys, installations, repairs, services, exchanges, and collections. Diagnose faults and implement effective solutions. Adhere to a structured, efficient daily schedule while maintaining flexibility for reactive work. Manage van stock, tools, and inventory levels to complete daily tasks. Record service visits accurately using digital tools (tablet provided). Provide a professional and courteous service experience for every customer. Qualifications Full and valid driving licence with a maximum of 6 points (no disqualifying offences). Minimum of 3 years' driving experience. Proven experience in diagnosing and resolving technical or mechanical issues. Sound geographical knowledge of the local area and surrounding regions. Ability to work independently and follow schedules. Strong interpersonal skills and a customer‑first mindset. Benefits Monday - Friday days working pattern. Uniform & Tablet. Company van. 23 days' holiday + Bank Holidays - increasing with long service. Company pension scheme. Company sick pay (after qualifying period). Shopping discounts with Perks at Work. 24 hour access to Employee Assistance Programme. Volunteering day. Employee support network and mental health assistance. Opportunity for career progression. #J-18808-Ljbffr
Job title: Plumber / Water Filtration Installer Contract Type: Full Time Permanent - subject to 6 month probation Location: Field Based - Leinster Salary: €40,000 per annum, paid monthly + annual tax free meal allowance of €4,000 We are looking for a skilled and dedicated Plumber to join our team. As an Engineer/Plumber, you will play a vital role in our commitment to excellence by installing, maintaining, and repairing water treatment systems. You will utilize your technical expertise to troubleshoot issues and provide effective solutions, ensuring optimal functioning of our systems and maximum customer satisfaction. Responsibilities Install, maintain, and repair water treatment systems, including filtration, softening, and purification systems. Conduct diagnostic tests and inspections to identify and resolve system malfunctions. Provide technical support and guidance to customers regarding the operation and maintenance of water treatment systems. Ensure compliance with all safety regulations and company policies. Maintain accurate records of work performed and materials used. Collaborate with internal teams to coordinate and schedule installations, repairs, and maintenance. Stay up-to-date with industry advancements and engage in continuous learning opportunities to enhance technical skills. Qualifications Proven experience as an Engineer/Plumber, preferably in the field of water treatment. Valid plumbing and/or engineering license/certification. Technical knowledge of water treatment systems, including filtration, softening, and purification is preferable however, full training will be given. Excellent problem-solving and troubleshooting skills. Ability to work independently and efficiently. Strong attention to detail and commitment to delivering high-quality work. Excellent communication and interpersonal skills. Valid driver's license. Benefits Monday - Friday Days working pattern 23 days' holiday + Bank Holidays - increasing with long service Company Pension scheme Shopping discounts with Perks at Work 24 hours access to Employee Assistance Programme Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
A leading water quality company is seeking an Accounts Receivable professional in Dublin. You will manage customer accounts, ensuring timely payments and handling billing discrepancies. The right candidate will have at least 2 years of credit control experience, excellent analytical and communication skills, and proficiency in Microsoft Excel. This full-time role offers benefits such as a pension scheme, 23 days of holiday, and opportunities for career progression. #J-18808-Ljbffr
A leading water services company in Cork is seeking a Field-Based Service Technician. You will ensure optimal functioning of water coolers and filtration systems, conducting installations and maintenance. Candidates must have a valid driving licence, three years of driving experience, and the ability to diagnose technical issues. The role offers a full-time contract, salary of €32,000 per annum, plus benefits including a company van, pension scheme, and holiday leave. #J-18808-Ljbffr
