Culligan Water Ireland is seeking a Credit Control Team Leader to manage the credit control function in Dublin. The role involves leading a team of credit controllers, driving cash collection performance, and handling customer disputes. Candidates should have experience in credit control with a strong focus on team leadership and performance metrics. The position offers a full-time contract with benefits including 23 days' holiday and a company pension scheme. #J-18808-Ljbffr
Job title: Credit Control Team Leader Contract Type: Full Time Permanent - subject to 6 month probation Location: Ballymount, Co. Dublin Salary: €50,000-55,000 per annum, paid monthly At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future. Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world. Responsibilities The Team Lead Credit Controller is responsible for leading the day-to-day credit control function, managing cash collection performance, reducing debtor days, minimizing credit risk and supporting the development of the credit control team. The role combines hands-on credit control with team leadership, process improvement, and cross-functional collaboration. Supervise and support a team of credit controllers Allocate accounts & workloads and set clear collection priorities Conduct regular performance reviews and one-to-one meetings and assist with appraisals Monitor teams performance against KPI’s Provide training, guidance, and development support to ensure best practice Act as escalation point for complex customer disputes Drive cash collection performance to meet or exceed monthly and quarterly targets Monitor aged debt and ensure timely escalation of overdue or high-risk accounts Approve payment plans and settlements where appropriate Review and approve credit limits, amendments, and account holds Review age debt reports and drive reduction strategies Ensure accurate account reconciliations Monitor dispute resolution and ensure timely closure Maintain strong controls over customer accounts Produce and analyse KPI’s and report on teams performance to AR Manager Identify trends and areas of concern in the ledger Prepare regular credit control reports including: Aged debt analysis Cash collection performance vs targets Bad debt provisions and write-offs Qualifications Proven experience in a Credit Control / Accounts Receivable role, with team leadership or supervisory responsibility Strong track record of driving cash collection performance and reducing aged debt Experience managing KPIs, targets, and team performance metrics Ability to allocate workloads, set priorities, and manage deadlines in a high-volume environment Confident handling customer account escalations, disputes, and complex reconciliations Experience approving payment plans, settlements, credit limits, and account holds Strong analytical skills, with experience reviewing aged debt, bad debt provisions, and ledger trends Excellent communication and stakeholder management skills, including collaboration with internal teams High level of attention to detail, with strong account control and governance standards Benefits Monday - Friday Days working pattern 23 days' holiday + Bank Holidays - increasing with long service Company Pension scheme Company Sick Pay (after qualifying period) Shopping discounts with Perks at Work 24 hours access to Employee Assistance Programme Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
Culligan Water Ireland is seeking a Marketing Executive in Dublin to drive digital performance marketing and enhance brand visibility. This role involves managing Google Ads campaigns, improving SEO performance, and ensuring a user-friendly website experience. The ideal candidate has a degree in Marketing and over 6 years of digital marketing experience, with a strong focus on analytics and content creation. Benefits include career progression opportunities, a pension scheme, and 23 days of holiday plus bank holidays. #J-18808-Ljbffr
A leading water solutions company located in Dublin is seeking an Accounts Receivable professional. The role involves managing customer accounts, ensuring timely collection of payments, and maintaining accurate records. Candidates should have at least 2 years of experience in credit control and strong analytical skills. The position offers competitive compensation and a supportive work environment with numerous benefits. #J-18808-Ljbffr
A water treatment solutions provider seeks a Service Technician in Cork to ensure optimal function of water coolers and filtration systems. The role involves conducting installations, repairs, and maintaining customer satisfaction through professional service. Candidates should have a valid driving licence, technical experience, and strong interpersonal skills. This full-time position offers a flexible schedule, company van, benefits including 23 days of holiday, and opportunities for career progression. #J-18808-Ljbffr
Job title: Engineer Contract Type: Full Time Permanent - subject to 6 month probation Location: Field Based - Leinster Salary: €40,000 per annum, paid monthly At Culligan Home , we are committed to providing high-quality solutions that meet our customers' water treatment needs. Our innovative water treatment solutions have earned us the trust of leading institutions in sectors such as government, healthcare, hospitality, education, food production, senior care, facilities management, and brewing. We are looking for a skilled and dedicated Engineer / Plumber to join our team. As a leading provider of water treatment and hygiene solutions. As an Engineer/Plumber, you will play a vital role in our commitment to excellence by installing, maintaining, and repairing water treatment systems. You will utilize your technical expertise to troubleshoot issues and provide effective solutions, ensuring optimal functioning of our systems and maximum customer satisfaction. Responsibilities Install, maintain, and repair water treatment systems, including filtration, softening, and purification systems. Conduct diagnostic tests and inspections to identify and resolve system malfunctions. Provide technical support and guidance to customers regarding the operation and maintenance of water treatment systems. Ensure compliance with all safety regulations and company policies. Maintain accurate records of work performed and materials used. Collaborate with internal teams to coordinate and schedule installations, repairs, and maintenance. Stay up-to-date with industry advancements and engage in continuous learning opportunities to enhance technical skills. Qualifications Proven experience as an Engineer/Plumber, preferably in the field of water treatment. Valid plumbing and/or engineering license/certification. Technical knowledge of water treatment systems, including filtration, softening, and purification is preferable however, full training will be given. Excellent problem-solving and troubleshooting skills. Ability to work independently and efficiently. Strong attention to detail and commitment to delivering high-quality work. Excellent communication and interpersonal skills. Valid driver's license. Benefits Monday - Friday Days working pattern 23 days' holiday + Bank Holidays - increasing with long service Company Pension scheme Company Sick Pay (after qualifying period) Shopping discounts with Perks at Work 24 hours access to Employee Assistance Programme Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
Job title: Service Technician Contract Type: Full Time Permanent, subject to 6 months' probation Location: Field Based, Co. Cork Salary: €32,000 per annum, paid monthly At Culligan, we believe that cleaner, healthier water contributes to improving lives globally. Our Water Cooler Field Technicians play a key role in ensuring customers receive exceptional service through the delivery, installation, servicing, and maintenance of our water coolers and filtration systems. Based in Cork this field-based role will support the delivery of Culligan Ireland’s service activities, including site surveys, installations, exchanges, collections, and routine or reactive maintenance. Technicians are vital to maintaining high customer satisfaction and representing the Culligan brand in the field. Responsibilities E nsure all equipment is functioning optimally and meeting customer needs. Carry out on-site site surveys, installations, repairs, services, exchanges, and collections. Diagnose faults and implement effective solutions. Adhere to a structured, efficient daily schedule while maintaining flexibility for reactive work. Manage van stock, tools, and inventory levels to complete daily tasks. Record service visits accurately using digital tools (tablet provided). Provide a professional and courteous service experience for every customer. Qualifications Full and valid driving licence with a maximum of 6 points (no disqualifying offences). Minimum of 3 years' driving experience. Proven experience in diagnosing and resolving technical or mechanical issues. Sound geographical knowledge of the Galway area and surrounding regions. Ability to work independently and follow schedules. Strong interpersonal skills and a customer-first mindset. Benefits Monday - Friday Days working pattern Uniform & Tablet Company van 23 days' holiday + Bank Holidays - increasing with long service Company Pension scheme Company Sick Pay (after qualifying period) Shopping discounts with Perks at Work 24 hours access to Employee Assistance Programme Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
A leader in water treatment is seeking a Customer Service Representative for its Claregalway location. The ideal candidate will be customer-focused, providing outstanding support and assistance in a fast-paced environment. Responsibilities include resolving issues, managing bookings, and collaborating with various teams to ensure customer satisfaction. This full-time role offers a competitive salary, hybrid working model, and additional benefits including a company pension and career progression opportunities. #J-18808-Ljbffr
Job title: Accounts Receivable Contract Type: Full Time Permanent, subject to 6 months' probation Location: Ballymount Co. Dublin Salary: €32,000 - 35,000 per annum, paid monthly Who are we? At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future. Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world. We are seeking a diligent and organized Credit Controller to join our team. In this role, you will be responsible for managing customer accounts, ensuring timely collection of payments, and maintaining accurate ledgers. Core role and responsibilities: Manage a designated ledger of customer accounts, ensuring payments are received on time and credit terms are adhered to. Monitor outstanding balances, identify overdue accounts, and proactively follow up with customers via phone, email, and written communication. Investigate and resolve payment discrepancies, invoice issues, and customer queries in collaboration with internal teams. Maintain accurate and up-to-date records within our internal finance system, ensuring all notes and actions are logged. Support the month‑end close process by reconciling accounts and providing status updates on overdue invoices. Collaborate with Sales, Customer Service, and Operations to streamline processes and minimise recurring billing or payment issues. Participate in rota‑based duties to manage incoming customer calls as well as outbound collection activity. Qualifications: Proven experience in credit control or accounts receivable at least 2 years. Strong knowledge of credit control processes and best practices. Excellent communication and negotiation skills. Ability to build and maintain positive relationships with customers. Strong analytical skills and attention to detail. Proficient in Microsoft Excel and accounting software. Ability to work independently and meet deadlines under pressure. Team-oriented with a focus on improving processes and systems. Comfortable with making Collection calls as well as taking incoming calls on a Rota basis. Benefits and Working Conditions: Monday - Friday Days working pattern 23 days' holiday + Bank Holidays - increasing with long service Company Pension scheme Company Sick Pay (after qualifying period) Shopping discounts with Perks at Work 24 hours access to Employee Assistance Programme Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
Job title: Customer Service Representative Contract Type: Full Time Permanent, subject to 6 months' probation Location: Claregalway, Co. Galway Salary: €30,000 per annum, paid monthly Culligan Home Ireland, a leader in the water treatment, is seeking a customer-focused and reliable Customer Service Agent to join our growing team. In this vital role, you will be the first point of contact for our customers, providing outstanding support and assistance across our range of water treatment services and solutions. You’ll work in a fast-paced environment, resolving issues, managing service bookings, and ensuring customer satisfaction. If you’re passionate about helping people, have excellent communication skills, and enjoy working as part of a supportive team, we’d love to hear from you. Core role and responsibilities: Respond to customer inquiries promptly, professionally, and with empathy via phone, email, or CRM platforms. Manage service bookings and product orders, including routing vans and coordinating with field technicians. Process customer accounts, update records, and ensure accurate data entry. Troubleshoot and resolve customer issues or complaints to a satisfactory conclusion. Promote and upsell appropriate services and products where relevant. Collaborate with other teams (Service, Sales, Finance) to ensure efficient service delivery. Maintain high standards of documentation and CRM system use. Contribute ideas to improve processes and customer satisfaction metrics. Meet individual and team KPIs related to response time, resolution quality, and service accuracy. Qualifications: Excellent communication skills Familiarity with CRM systems and/or Microsoft packages Experience in customer service or related field. Ability to work in a fast paced environment Postive attitude and a passion for helping others Experience in the water/service industry is desirable Benefits: Monday-Friday working pattern Hybrid Working Model 23 Day's Annual Leave Company Pension Scheme Shopping discounts with Perks at Work 24hrs access to EAP Volunteering Day Employee support network and mental health assistance Opportunity for career progression #J-18808-Ljbffr
