A leading customer service provider is seeking a Customer Service Specialist to work in Portugal. The role involves supporting customers via chat, phone, or email, resolving queries, and handling complaints with empathy. Ideal candidates have fluent English and experience in customer service, especially in financial services. Relocation support is provided, making it an excellent opportunity for those looking to relocate. A competitive salary and career advancement opportunities are also offered. #J-18808-Ljbffr
Start Your Career in Quality Expert Reviewer! Step into a purposeful role where your work helps build a safer, more positive online community. This is a fast-moving, detail-oriented environment that requires sound judgment, professionalism, and the ability to remain calm under pressure. If you’re responsible, attentive, and driven to make a real difference, this could be an excellent opportunity for you. Role Overview: As a Quality Expert Reviewer, you will evaluate and review user-generated content to ensure it aligns with platform policies and community standards. You will be responsible for identifying harmful or inappropriate material, taking action based on established guidelines, and supporting a secure and respectful digital space. Key Responsibilities: Review and moderate user content according to platform rules and standards Detect and remove policy-violating material (e.g., violence, hate speech, spam, etc.) Make fast, accurate decisions while following structured procedures. Escalate sensitive or high-risk cases using internal escalation protocols Maintain strong quality, productivity, and consistency levels. Record moderation actions and decisions clearly in internal tools Collaborate with internal teams to support smooth daily operations Stay informed about policy updates and best moderation practices Requirements: Language Skills: Fluent in Spanish Latam(C1) and English (B2) Eligibility: EU citizenship or valid Irish residency card Experience: 0–1 year in content moderation or related roles Mindset: Curious, adaptable, and eager to grow within an international environment Why Join Us: Attractive Salary: Competitive compensation that values your skills Performance Bonus: Recognising your achievements Meal Allowance: Covering your daily meals Health & Life Insurance: Comprehensive protection for your well-being Onsite Work: Engage and grow in a collaborative office environment Ready to take the next step? Apply today and join a team committed to quality, safety, and excellence online! #J-18808-Ljbffr
Multi-Channel Quality Expert Reviewer (German Speaker) Dublin City Centre – Onsite €37,333 per annum Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00) Permanent Contract | Multiple Start Dates Are you an experienced Content Moderator ready to take the next step in your career? We are hiring a Multi-Channel Quality Expert Reviewer (German Speaker) to join our growing team in Dublin City Centre. Please note: This is a fully onsite role. No remote or hybrid option available. Previous Content Moderation experience is mandatory. About the Role As a Quality Expert Reviewer , you will evaluate moderation decisions across Global Operations and Global Risk Operations workflows, ensuring alignment with client policies and strict quality standards. This role requires: Strong analytical thinking Cultural & political awareness Emotional resilience Policy-driven, consistent decision‑making You will work with complex and sensitive content areas that require accuracy, professionalism, and sound judgment. Key Responsibilities Content Moderation Quality Reviews including: Organizing or threatening violence Self‑harm content Fraud, theft, vandalism, restricted goods Impersonation & privacy violations Hate speech & bullyingPhishing, spam & malware Child exploitation Nudity & sexual solicitation Other policy-sensitive areas You must apply policies with contextual and cultural understanding relevant to the German market. Requirements Fluent German (written & spoken) Strong English communication skills Mandatory previous experience as a Content Moderator Ability to review sensitive/disturbing content Strong analytical & decision‑making skills High attention to detail Cultural awareness & professional judgment Training & Onboarding 4 weeks onsite training in Dublin No leave allowed during first 8 weeks (training & ramp‑up) Benefits Healthcare insurance Death in service benefit 20 days annual leave + 10 public holidays 4% pension contribution Performance‑based bonus (role‑dependent) Important This is a fully office-based position in Dublin City Centre. Only candidates meeting language and experience requirements will be considered. All background checks must be successfully completed before onboarding. Interested? Apply now or send me a direct message. #DublinJobs #GermanSpeakingJobs #QualityReviewer #ContentModeration #RiskOperations #OnsiteJobs #InternationalCareers #J-18808-Ljbffr
Multi-Channel Quality Expert Reviewer (German Speaker) Dublin City Centre – Onsite €37,333 per annum Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00) Permanent Contract | Multiple Start Dates Are you an experienced Content Moderator ready to take the next step in your career? We are hiring a Multi-Channel Quality Expert Reviewer (German Speaker) to join our growing team in Dublin City Centre. Please note: This is a fully onsite role. No remote or hybrid option available. Previous Content Moderation experience is mandatory. About the Role As a Quality Expert Reviewer , you will evaluate moderation decisions across Global Operations and Global Risk Operations workflows, ensuring alignment with client policies and strict quality standards. This role requires: Strong analytical thinking Cultural & political awareness Emotional resilience Policy-driven, consistent decision‑making You will work with complex and sensitive content areas that require accuracy, professionalism, and sound judgment. Key Responsibilities Content Moderation Quality Reviews including: Organizing or threatening violence Self‑harm content Fraud, theft, vandalism, restricted goods Impersonation & privacy violations Hate speech & bullyingPhishing, spam & malware Child exploitation Nudity & sexual solicitation Other policy-sensitive areas You must apply policies with contextual and cultural understanding relevant to the German market. Requirements Fluent German (written & spoken) Strong English communication skills Mandatory previous experience as a Content Moderator Ability to review sensitive/disturbing content Strong analytical & decision‑making skills High attention to detail Cultural awareness & professional judgment Training & Onboarding 4 weeks onsite training in Dublin No leave allowed during first 8 weeks (training & ramp‑up) Benefits Healthcare insurance Death in service benefit 20 days annual leave + 10 public holidays 4% pension contribution Performance‑based bonus (role‑dependent) Important This is a fully office-based position in Dublin City Centre. Only candidates meeting language and experience requirements will be considered. All background checks must be successfully completed before onboarding. Interested? Apply now or send me a direct message. #DublinJobs #GermanSpeakingJobs #QualityReviewer #ContentModeration #RiskOperations #OnsiteJobs #InternationalCareers #J-18808-Ljbffr
An international recruitment firm is seeking a Customer Service Specialist to support customers in a vibrant environment. You'll resolve queries, manage complex cases, and help improve customer experiences while living in sunny Portugal. The ideal candidate has excellent English skills and previous customer service experience, particularly in banking or similar sectors. A relocation package is included to assist candidates moving from abroad. #J-18808-Ljbffr
Multi-Channel Quality Expert Reviewer (German Speaker) Dublin City Centre – Onsite €37,333 per annum Full-Time | 40 hours per week | Fully Flexible (Mon–Sun, 08:00–19:00) Permanent Contract | Multiple Start Dates Are you an experienced Content Moderator ready to take the next step in your career? We are hiring a Multi-Channel Quality Expert Reviewer (German Speaker) to join our growing team in Dublin City Centre. Please note: This is a fully onsite role. No remote or hybrid option available. Previous Content Moderation experience is mandatory. About the Role As a Quality Expert Reviewer , you will evaluate moderation decisions across Global Operations and Global Risk Operations workflows, ensuring alignment with client policies and strict quality standards. This role requires: Strong analytical thinking Cultural & political awareness Emotional resilience Policy-driven, consistent decision‑making You will work with complex and sensitive content areas that require accuracy, professionalism, and sound judgment. Key Responsibilities Content Moderation Quality Reviews including: Organizing or threatening violence Self‑harm content Fraud, theft, vandalism, restricted goods Impersonation & privacy violations Hate speech & bullyingPhishing, spam & malware Child exploitation Nudity & sexual solicitation Other policy-sensitive areas You must apply policies with contextual and cultural understanding relevant to the German market. Requirements Fluent German (written & spoken) Strong English communication skills Mandatory previous experience as a Content Moderator Ability to review sensitive/disturbing content Strong analytical & decision‑making skills High attention to detail Cultural awareness & professional judgment Training & Onboarding 4 weeks onsite training in Dublin No leave allowed during first 8 weeks (training & ramp‑up) Benefits Healthcare insurance Death in service benefit 20 days annual leave + 10 public holidays 4% pension contribution Performance‑based bonus (role‑dependent) Important This is a fully office-based position in Dublin City Centre. Only candidates meeting language and experience requirements will be considered. All background checks must be successfully completed before onboarding. Interested? Apply now or send me a direct message. #DublinJobs #GermanSpeakingJobs #QualityReviewer #ContentModeration #RiskOperations #OnsiteJobs #InternationalCareers #J-18808-Ljbffr
A leading digital marketing company is seeking a German Advertising Manager to optimize digital campaigns for German businesses. This role involves developing tailored advertising strategies, engaging with clients, and aiming for defined sales targets. Ideal candidates should have a strong command of German and English, along with a background in advertising or sales. Competitive salary and benefits, including relocation support and opportunities for career growth, are offered. #J-18808-Ljbffr
Languages: Arabic | Brazilian Portuguese | Spanish Location: Lisbon, Portugal (On-site / Hybrid / Remote*) Salary: €920 gross × 14 months + €40 complexity bonus × 11 months Contract: Full-time | Permanent How to Apply Send your CV to can.dinler@cbtalents.org or use Application Form We are hiring Marketing Customer Support Specialists to support advertisers using digital advertising products. This role is ideal for professionals who combine paid advertising expertise with a strong customer service mindset , operating in a structured, KPI-driven environment. Working Hours & Shifts Initial phase (12-hour coverage): Monday–Sunday | 07:00–19:00 Two shifts: 07:00–16:00 10:00–19:00 Later phase (to be confirmed by the client): 24/7 operation, Monday–Sunday Rotative shifts 2 rotative days off Key Responsibilities Support advertisers running paid digital advertising campaigns Handle end-to-end product troubleshooting via email and chat Assist with campaign setup, optimization, and performance inquiries Collaborate with internal Product Operations and Engineering teams Drive customer satisfaction across the full case lifecycle Ensure adherence to SLAs, productivity targets, and quality KPIs Proactively identify initiatives to improve service quality and user experience Educate advertisers on product features and common issue types in partnership with internal specialists What We're Looking For Mandatory experience in paid campaign management Degree in Marketing or a related field Hands-on experience in Digital Marketing Experience in a Contact Centre or Advertising Tech service program Strong knowledge of social media platforms and digital advertising fundamentals Excellent communication and customer service skills Ability to work independently and as part of a team Compensation & Benefits Base salary: €920 gross × 14 months Complexity bonus: €40 gross × 11 months Meal allowance: €7.63 per working day Health insurance: from day 1 (employee contribution applies; free after 6 months) Welcome bonus: paid in 12 monthly instalments during the first year Conditional on maintaining Not considered part of fixed salary #J-18808-Ljbffr
A leading digital content company in Dublin is seeking a Quality Expert Reviewer to evaluate user-generated content and ensure compliance with community standards. The ideal candidate is fluent in Spanish and English, has 0-1 year of experience in content moderation, and is eager to grow in an international environment. This position offers competitive salary packages, meal allowances, and comprehensive health insurance in a collaborative office setting. #J-18808-Ljbffr
Client Solutions Engineer - Irish Speaker - Join our Sofia Team Role: Solutions Consultant Location: Sofia, Bulgaria (Relocation Support Provided) Type: Full-time (40h/week) Start Date: September 2025 About the role We're looking for Irish and English-speaking professionals to join our team in Sofia, Bulgaria , supporting one of the worlds most recognized search engine brands. This is your chance to kick‑start or advance your international career while enjoying a supportive, multicultural work environment. No tech background? No problem. Our training program will give you all the tools you need to succeed. What we offer Monthly housing allowance to support your rent Relocation package (travel, temporary stay, rental assistance) Fully paid training Flexible contract options (including part-time) Competitive salary + private health insurance Career development and internal growth opportunities International team and friendly work culture What you'll do Provide customer support across phone, email, and chat Troubleshoot and resolve product-related issues Use CRM and ticketing systems effectively Follow established guides while delivering personalized solutions Share best practices and support team collaboration Stay updated with product knowledge through ongoing training What we're looking for Fluency in Irish and English Excellent communication and problem-solving skills Customer‑first mindset with adaptability to new processes Ability to stay calm under pressure and work in a team Motivation to learn and grow in a global company Because we believe in growing together. Here, learning never stops, teamwork is celebrated, and your well‑being is always a priority. If you're ready to start an exciting career journey in Sofia, apply now ! #J-18808-Ljbffr
