A leading financial institution in Ireland is seeking a Head of Credit Control to oversee and manage the company's credit control function. This role involves leading the credit control team, ensuring effective credit risk management, and enhancing cash flow. The ideal candidate will have extensive experience in credit control management and strong stakeholder management skills. Responsibilities include managing credit terms, optimizing performance reporting, and driving strategic initiatives for automation. Join us to contribute to process improvements in a dynamic environment. #J-18808-Ljbffr
Summary The Head of Credit Control will be responsible for overseeing and managing the company’s credit control function, ensuring effective credit risk management, continuous process improvement, and automation. This role will lead the credit control team, maintain strong stakeholder relationships, and drive strategic initiatives to enhance cash flow and reduce credit risk. Key Responsibilities Monitor, approve, and review credit terms for new and existing accounts. Manage the Credit Insurance relationship. Negotiate new customer terms and conditions, including deposits, securities, and insurance cover. Develop and maintain the Provision policy. Approve monthly or weekly bad debt write‑off requests. Review and manage the Refund Request Policy and oversee refund processing. Performance Management & Reporting Design and implement team KPIs to drive efficiency and effectiveness. Provide weekly and monthly performance reports. Conduct unallocated cash reviews and implement strategies to reduce outstanding amounts. Oversee the Month‑End Statement runs to ensure timely processing. Act as the primary escalation point for all stakeholder concerns. Conduct monthly team meetings and one‑to‑one monthly meetings. Process Improvement & Automation Improve the dunning process and continuously enhance the Codas system for automation. Deploy the new Fuel Card online signup process and implement necessary changes to the Credit Control process. Design, implement, and enable Tesorio for enhanced credit control management. Review and monitor budget plans, including system changes and letter runs. Integrate new business into existing teams and processes. Stakeholder & Relationship Management Collaborate with all internal and external stakeholders to support business operations. Manage the relationship with external print & post provider and approve printing jobs. Provide leadership, motivation, and coaching to the Credit Control team. Help and work with internal and external audits. Engage with IT and system stakeholders. Support the Depot Network with stakeholder engagement and governance. Work with Marketing to assist with new product launches. Work with third‑party solicitors and collection agencies to pursue overdue accounts. Payment Processing Manage and post Credit Card payments in Codas. Key Skills & Experience Extensive experience in Credit Control management with a proven track record of leading teams. Strong understanding of credit risk management, credit insurance, and financial reporting. Hands‑on experience with ERP tools such as Codas and credit control tools like Tesorio. Excellent analytical, negotiation, and problem‑solving skills. Strong stakeholder management and leadership abilities. Proficient in budgeting, forecasting, and policy development. Experience in process improvement, automation, and system implementation. Certa Apply Here For Head of Credit Control Alternatively you can apply below through your Institute and we will process on your behalf. #J-18808-Ljbffr
